Monkey Puzzle Day Nursery Sidcup

Studio House, 59 Station Road, Sidcup DA15 7DR
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9.8 56 Reviews
  • Monkey Puzzle Day Nursery Sidcup, Sidcup
Monkey Puzzle Sidcup is a day nursery on Station Road, Sidcup.

It is a place where standards will not be compromised. A stimulating environment is provided so that children can explore confidently, whilst learning and developing through play.

The site provides a teaching room with IWB, a dedicated sleep room, sensory room and three outdoor play areas.

Healthy and fresh meals and snacks will be prepared on-site.

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Care Provided by Monkey Puzzle Day Nursery Sidcup

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas
  • Parking

  • Parking available


Monkey Puzzle Day Nursery Sidcup Reviews (56)

Total of 56, showing 21-40
9.8

Monkey Puzzle Day Nursery Sidcup has a Review Score of 9.8 (9.826) out of 10, based on 13 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Sidcup has 56 reviews.

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Review from Elle R (Mother of Child) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Wouldn’t recommend. I never got an email back from the manager letting her know that my child is leaving the nursery. I think it’s really bad as you're paying a lot for your child to go there. Never the same key worker picking your child up from the door. Need to work on customer service skills, especially
on the phone, they just don’t seem interested.

Reply from Davinder Dhaliwal, Director at Monkey Puzzle Day Nursery Sidcup

We are truly shocked and disappointed by your experience. We have an open door policy and wish that we had been aware of these elements of concern during your time with us earlier this year. It has been a little difficult and a different experience due to the Covid-19 restrictions where you have not been coming into the nursery.


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Review from Anu D (Mother of Child) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have and are attending Monkey Puzzle Day Nursery Sidcup and I'm pleased to see that the standards of the nursery haven't slipped since they year they opened, if anything the nursery has gone from strength to strength. I'm particularly impressed with how they have managed processes and
childcare during the pandemic and communication with parents throughout. I've always been able to speak to the relevant person when I've needed to, offered and received feedback willingly and the management team and staff are quick to respond to suggestions and improvements. I've seen my child thrive and develop wonderfully at Monkey Puzzle Day Nursery Sidcup. I believe they have done a great job in creating an awesome learning environment for my children.

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Review from Paola C (Mother of Child) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Great nursery with great staff. A couple of minor things that in my view should be looked into which have been raised and that I know will be addressed, but honestly, you ladies are doing an amazing job with our kids. Thank you, thank you and thank you.

Reply from Davinder Dhaliwal, Director at Monkey Puzzle Day Nursery Sidcup

Thank you for the review, we do hope that we have been able to improve on the two areas that you have recently highlighted to us.


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Review from Kate I (Mother of Child) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children attend Monkey Puzzle Day Nursery Sidcup, one in Darwin & one in The Baby Room. I am very happy with how our children have been looked after. The staff are always friendly, helpful and the lengths they go to to set up themes and activities in the rooms is lovely to see. So far this year,
both children have watched ducklings and butterflies hatch, met budgies, my eldest has attended Forest school which she loved and she can now count confidently to ten and has started to trace numbers with her finger when reading. My eldest now talks about her friends at home and it's great to receive picture and video updates on the app, so I can see what fun she is having. The staff were really supportive with potty training and have helped her prepare for entering the preschool year, she can now put on her own coat and shoes too. She once had a febrile seizure at nursery, something I’d not had experience of before and the staff handled the situation well, making sure she was okay and calling an ambulance for her.

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Review from Chaitali N (Mother of Child) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are extremely happy to have sent our little boy to Monkey Puzzle Day Nursery Sidcup. They have wonderful staff and they understand the child’s needs. I only wish the baby section was a little bit bigger, however they compensate this by the lovely gardens that they have.

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Review from Hannah M (Mother of Child) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two girls at this nursery, one in preschool and one in the baby room. Both children absolutely love it and go in excited to see their friends and key workers. The nursery teach them a lot, especially the preschool class. My four year old daughter’s writing is really coming on, as is her phonics
and she doesn’t start school for another six months. The owners are very family first and have been absolutely great throughout Covid-19. I’d thoroughly recommend this nursery.

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Review from Rachel T (Mother of Child) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Monkey Puzzle Sidcup. The staff are fantastic, they provide the perfect balance of free play with educational play. It’s been fantastic to watch my son develop over the past year and a half - at 3 and a half years he’s brilliant at numbers and starting to do well with his phonics,
which is a credit to the nursery. He has bonded so well with all staff and thoroughly enjoys going to pre-school. Additionally the management are really engaged and committed to creating the best environment and experience for children and parents. They have also handled the challenges of Covid with such professionalism. My son attended another local nursery from 7 months to 1 and a half years and switching nurseries was the best decision - I couldn’t be happier.

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Review from Nat H (Mother of Child) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My four-year-old and one-year-old twins attend this nursery and I can’t recommend it highly enough. The management team and all the staff are fantastic - really friendly, knowledgable and they obviously care a great deal for the children. My sons have developed brilliantly since being at Monkey Puzzle.
My oldest started when he was 11 months old, and is now more than ready for school. They’ve given him a brilliant start in life, and I’m so pleased we chose to send our children there.

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Review from Francesca L (Mother of Child) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Monkey Puzzle Day Nursery Sidcup since June 2020 and so far we are so pleased we chose this nursery. I have been really impressed with their Covid measures and their communication over changes and issues.
My son runs in every morning and talks about his key worker at home
so I know he loves it there. She is brilliant at keeping us updated and we’ve seen him improve lots especially over the last few weeks.
Thank you Monkey Puzzle for all your hard work and for looking after my son so well!

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Review from Lee-Ann S (Mother of Child) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been coming to the nursery since he was 10 months old (he is now almost 3). We couldn’t be happier with how well he has developed and been looked after there. All staff are fantastic and always friendly, my son is happy to go each day. We have been really impressed with how amazing the nursery
have been through the covid crisis. The communication is excellent, the team regularly go the extra mile and you know the children are their priority.

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Review from Parneet C (Mother of Child) published on 28 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle Sidcup is an amazing nursery, my son has been attending since he was 15 months old and is about to leave for school.
He has had such a positive experience here and has made lots of friends. His keyworkers are amazing. I can't thank the nursery enough for all he has learnt and we will
really miss bringing him here.
The staff are great, very caring with the children.

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Review from Robert TV (Father of Child) published on 12 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Monkey Puzzle, Sidcup.
Overall, I am very pleased, but my highlights:
+ Communication: management’s communications are professional, well written, and focused.
E-mails are replied promptly. Phones are manned.
+ Technology: use of technology is very smart. The nursery harnesses
the early years platform to provide a daily diary, messages, and observations (including pictures and videos) to parents. At the same time, they do not abuse technology (ie: computers or TV) to keep the children entertained with cartoons as I discovered in previous nurseries.
+ Staff and Development: staff turnover is low, again a sign of good management. Staff are constantly engaged in activities with children and my son has made huge progress in terms of confidence, social skills, and language ability. More stable staff means progress in children’s development is easier to track and report back to parents.
All I can say is that I hugely regret not moving my son to this nursery earlier...

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Review from Jasmine D (Mother of Child) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Monkey Puzzle Sidcup for three days a week since he was nine months old and will be there till September 2020. My son loves going to the nursery and has bonded well with staff and I am sure he will miss them when he starts Primary School as they have been such a big part of his life
over the years.

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Review from Sarah F (Mother of Child) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending for over a year. We’re really pleased with the level of care she receives. She has made a genuine bond with staff and can't wait to go each morning.
Monkey Puzzle has really helped with her development and she loves showing us the things she’s learnt at home.
The nursery
has a great outdoor space which the children get to use every day.
We receive photos or videos nearly every day showing what she has been doing which is so lovely.
We’re really pleased we chose it.

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Review from Chris W (Father of Child) published on 26 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been really impressed with the staff and facilities at Monkey Puzzle.
Our daughter really enjoys her time there and has formed a close bond with her key worker. Each day seems really well structured and they have a huge variety of activities they undertake. We already have our son on the waiting
list, which reflects how pleased we are with the nursery.

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Review from Michelle B (Mother of Child) published on 23 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are very happy with this nursery. The staff are always happy, pleasant, polite and very welcoming each morning. We are very pleased with his progress and development. Recently his learning and speech have really transformed. The nursery app is brilliant, I love being able to receive pictures
of what my son has been doing during his day, it’s very comforting and reassuring to actually see he is ok and enjoying himself.

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Review from Rachel W (Mother of Child) published on 23 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended Monkey Puzzle Sidcup for 2 years and has thoroughly enjoyed being there. He has left for reception class with an excellent understanding of phonics and is able to blend sounds together to read words. He counts confidently after fun counting games at nursery.
My son has loved going
to forest school and has benefited so much from the outdoor education with a very supportive forest school teacher. My son has made so many friends and talks confidently about his friendships and what they learn together. The trips he has been on have been excellent experiences.
We are so pleased that our daughter will be joining the nursery in September.

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Review from Prachi S (Mother of Child) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has flourished immensely since joining the Preschool room for this nursery. Her key worker has worked very hard to help get my daughter ready for her move to reception year this September. The improvement in her confidence levels has helped reassure me that she is ready for big school.
I
would highly recommend the preschool room for their amazing staff and the structure and support they provide.
Thank you all!

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Review from Anna M (Mother of Child) published on 19 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son was at Monkey Puzzle in Sidcup for two years and now he is more than ready for a big school.
I highly recommend this nursery. The amazing ladies who run this place have created a wonderful environment for children to learn and play. The list of interesting and engaging activities are endless
from regular trips to Library, Forest School, weekly sport/football classes, science experiments. Children can take part in many trips to London's museums, Planetarium, farms and charity or season holiday events. There is always something fantastic going on which has a positive impact on children's development.
All the preschool staff are doing an excellent job, caring with warmth and love for the little ones.
Monkey Puzzle is a fantastic place, where children are happily and safely playing and learning.
My son said that he doesn't want to leave and wants to stay in the nursery forever.

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Review from Fatama K (Mother of Child) published on 19 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with this nursery. Found my child quite happily playing along with all the other kids and happy with how the staff looked after her. I was also impressed with the activities the children partook in. A visit to the natural history museum, football lessons every week and visiting the library
once a week too. My experience of this nursery was fantastic.

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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Monkey Puzzle Day Nursery Sidcup is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Monkey Puzzle Day Nursery Sidcup is calculated as follows: ( (140 Excellents x 5) + (16 Goods x 4) ) ÷ 156 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.929 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Sidcup is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14. 13 Positive Reviews ÷ 14 = 0.929

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

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Davinder Dhaliwal

Job Title: Nursery Owner and Director

Joined: 2016

Davinder Dhaliwal BSc (Hons) Biochemistry PGCE
Owner and Director, Monkey Puzzle Sidcup


An OFSTED graded outstanding teacher, I have over 13 years of teaching and school leadership experience. The success in my career has been a direct result of creating a personalised experience for the children I teach; meeting their unique individual needs through providing a nurturing and educating environment that stimulates growing minds.
A local mum of three with first-hand experience of the numerous challenges that parents endure when choosing a suitable child care establishment for their child.


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Sharon Chalal

Job Title: Nursery Owner and Director

Joined: 2016

Sharon Chahal BA (Hons) Education Studies & BTec National Diploma in Early Years
Owner and Director, Monkey Puzzle Sidcup


A mum of two with over 10 years experience of working within and managing early years’ establishments, specialising in SEN (special educational needs). I have worked in outstanding settings, planning an innovative curriculum that allows children to learn and develop in all areas through play. I have food nutrition and healthy lifestyles training as well as paediatric first aid and emergency first aid expertise.


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