Bright Eyes Childcare - In the Town Reviews (44)
Bright Eyes Childcare - In the Town has a Review Score of 8.1 (8.081) out of 10, based on 1 reviews in the last 2 years. Over all time Bright Eyes Childcare - In the Town has 44 reviews.
Review from Bethany Y (Mother of Child) published on 24 January 2024
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Overall Experience
5.0 out of 5
Reply from Lisa Endean, Manager at Bright Eyes Childcare - In the Town
Thank you so much for your review, we really appreciate it.
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Review from Kylie R (Mother of Child) published on 23 April 2019
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5.0 out of 5
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Review from Stef B (Mother of Child) published on 1 March 2019
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5.0 out of 5
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Review from Louise R (Mother of Child) published on 9 January 2019
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5.0 out of 5
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Review from Emma L (Mother of Child) published on 2 January 2019
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5.0 out of 5
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Review from Jemma H (Mother of Child) published on 19 December 2018
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Overall Experience
5.0 out of 5
Reply from Kate Wickett at Bright Eyes Childcare - In the Town
Thank you for the lovely review. We love having your little one with us and watching them learn and grow.
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Review from Emily (Mother of Child) published on 19 December 2018
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Overall Experience
5.0 out of 5
Reply from Kate at Bright Eyes Childcare - In the Town
Thank you very much for the positive review. We really appreciate good feedback.
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Review from Natalie L (Mother of Child) published on 19 December 2018
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Overall Experience
5.0 out of 5
Reply from Kate Wickett at Bright Eyes Childcare - In the Town
Thankyou for the lovely review. Your little one has really come on and we can tell she enjoys her time with us greatly.
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Review from Chelsey F (Mother of Child) published on 19 December 2018
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Overall Experience
5.0 out of 5
Reply from Kate at Bright Eyes Childcare - In the Town
Thank you for the lovely review. Your little one has really come on since attending and has settled well.
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Review from Natalie C (Mother of Child) published on 1 May 2018
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Overall Experience
5.0 out of 5
Reply from Haley Blake at Bright Eyes Childcare - In the Town
Thank you for your lovely feedback, so pleased to hear your son loves his time with us :)
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Review from R F (Mother of Child) published on 1 May 2018
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5.0 out of 5
Reply from Haley Blake at Bright Eyes Childcare - In the Town
Lovely to hear your daughter enjoys her time with us. We look forward to continuing her learning journey with us.
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Review from R L (Mother of Child) published on 1 May 2018
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5.0 out of 5
All staff are very friendly and make the children feel safe and secure whilst making the parents feel reassured their child is in safe and caring hands.
My
Thank you, ladies.
Reply from Haley Blake at Bright Eyes Childcare - In the Town
Thank you so much for your kind words, so pleased your son enjoys his learning with us :)
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Review from V G (Mother of Child) published on 13 April 2018
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Overall Experience
4.0 out of 5
Reply from Haley Blake, Manager at Bright Eyes Childcare - In the Town
Many thanks for taking time to review us, we are pleased you are happy with your son's progress with us.
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Review from Gemma W (Mother of Child) published on 13 February 2018
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Overall Experience
5.0 out of 5
Reply from Haley Blake, Manager at Bright Eyes Childcare - In the Town
Many thanks for taking time to leave a review Gemma, we are so pleased to hear how much your children have, and continue to enjoy the setting. Thank you for choosing us to let your children learn and grow!
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Review from Hannah D (Mother of Child) published on 2 February 2018
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Overall Experience
5.0 out of 5
Reply from Haley Blake, Manager at Bright Eyes Childcare - In the Town
Thank you for your review Hannah, its a pleasure to have your daughter with us.
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Review from Natalija F (Mother of Child) published on 19 January 2018
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5.0 out of 5
As a parent I’m very happy, also my child really enjoys the sessions.
Reply from Haley Blake, Manager at Bright Eyes Childcare - In the Town
Many thanks for your review Natalija
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Review from Sammyjo S (Mother of Child) published on 19 January 2018
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Overall Experience
5.0 out of 5
Reply from Haley Blake, Manager at Bright Eyes Childcare - In the Town
Thank you so much for your review Sammyjo.
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Review from Samantha K (Mother of Child) published on 19 January 2018
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Overall Experience
5.0 out of 5
Reply from Haley Blake, Manager at Bright Eyes Childcare - In the Town
Thank you for reviewing us Samantha, so pleased your son is enjoying his time with us.
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Review from Gabriella M (Mother of Child) published on 19 January 2018
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Overall Experience
5.0 out of 5
Reply from Haley Blake, Manager at Bright Eyes Childcare - In the Town
Thank you for your kind words Gabriella, it has been a delight to have both of your children with us.
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Review from Jennifer M (Mother of Child) published on 19 January 2018
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Overall Experience
5.0 out of 5
I found the set hours for sessions not being flexible difficult with work to begin with and was dissapointed
Reply from Haley Blake, Manager at Bright Eyes Childcare - In the Town
Thank you for taking time to review us Jennifer. We will put forward the comments regarding the food prices to the finance team. So pleased to hear you and your child enjoy the setting.
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Overview of Review Score
The Review Score of 8.1 (8.081) out of 10 for Bright Eyes Childcare - In the Town is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bright Eyes Childcare - In the Town is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.081 Points relating to the number of positive Reviews for Bright Eyes Childcare - In the Town is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 number of registered child places is 12.4. 1 Positive Reviews ÷ 12.4 = 0.081
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.