Hitchin House Day Nursery

41 Wilbury Way, Hitchin SG4 0TW
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9.6 58 Reviews
Hitchin House Day Nursery opened in March 2020. It was started by a team of very experienced nursery professionals who set out to offer something truly different and special - a magical play and learning environment for children aged up to 5 years.

From the highly experienced team of staff to the superb equipment and resources, every aspect of the nursery has been carefully considered to ensure that children are safe, engaged, excited and encouraged to develop a love of learning and discovery.

There has been overwhelming interest in the nursery since it opened and is already gaining an excellent reputation. Please get in touch to arrange a visit and find out more.

Come and find them on Facebook and Instagram and follow them on their adventures. FB: Hitchin House Day Nursery Instagram: @hitchinhouseday
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Care Provided by Hitchin House Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Hitchin House Day Nursery Ltd
  • Person in charge
  • Zoe Wright (Head of Operations)
  • Number of Childcare Staff
  • 55
  • Total Places for Children
  • 120
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & between Christmas & New Year

Funding & Fees Guide for Hitchin House Day Nursery

  • For information about fees please contact the nursery who will send you full details of the fees and information regarding Funded Places for 2/3/4 year olds.
  • Parking

  • Parking available on site. Please use extreme care and caution when entering and exiting the carpark.


Hitchin House Day Nursery Reviews (58)

Total of 58, showing 41-58
9.6

Hitchin House Day Nursery has a Review Score of 9.6 (9.649) out of 10, based on 17 reviews in the last 2 years. Over all time Hitchin House Day Nursery has 58 reviews.

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Review from Harriet E (Mother of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hands down the best nursery you could send your child to! Our son has been a the nursery since it opened and could not be happier. Every morning he runs in and barely says goodbye. We think he’d even prefer to be there on the weekend then home with us! They offer incredible resources, wonderful thoughtful
staff and the best facilities. We know as parents our child is in the best childcare setting possible! If you are considering a nursery for your child, look no further then the amazing Hitchin House Day Nursery.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We love that the children are so happy- when we do the show rounds at weekends some children find it difficult to leave after playing with everything!


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Review from Becky S (Mother of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Hitchin House Day Nursery enough. My son started aged eleven months. he is now twenty one months and the staff put him and me at ease instantly. He has learnt so much, it amazes me how quickly he has grown and every week he does something at home that I haven't taught him so I know
it's Hitchin House Day Nursery that has. The staff are wonderful, that teamed up with the most incredible equipment, toys and books makes it an absolute dream. There is no doubt I will keep my son there until its time for school. Special shout out to kitchen staff, he eats like a King!

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We will pass your message to the kitchen and the staff- it's lovely to have the feedback.


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Review from Sylvia B (Mother of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My seventeen month old daughter settled in very well and I can see how her development has excelled over the last seven months since starting at Hitchin House Day Nursery. The staff are warm, caring and encouraging. I would wholeheartedly recommend Hitchin House Day Nursery.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you. We are so proud of the staff team who have really made sure that nursery life continues as "normally" as possible in these last months. Thank you.


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Review from J O (Mother of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Hitchin House Day Nursery for seven months now and he loves it. They made sure he settled in well, the communication is really good and the staff are friendly and helpful. Nothing is too much trouble and any questions or concerns are fully investigated and answered. The little touches
like foot measuring and themed play are the icing on the cake.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We are always happy to help and we confess to being a little bit excited with our feet measuring equipment! A lot of childhood shoe shop dreams were made when they arrived!


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Review from Chiara S (Mother of Child) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery goes above and beyond and we’re extremely happy that our son attends. The staff are attentive and professional, the facilities are fantastic and everything is looked after.
Any concern is treated promptly, not that there are many though! I love how they are able to approach the children’s
needs individually.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you - we very much appreciate your kind words.


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Review from Sally R (Mother of Child) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would give this nursery six stars if I could. My son has been there since it opened and he has loved every second, he's disappointed to go home sometimes! The carers are fantastic, they get to know the children so well and genuinely care. The range of activities available is impressive and probably
most important for a two year old boy, there is plenty of space to run around. My son is nicely exhausted when he comes home. The garden is a great space for them and the provision of the other activity rooms is second to none. All obviously thought out by people who understand and care deeply about children's development and experience. The only drawback is that the age limit is five years and I would like to spend time myself there as it looks so much fun. Maybe corporate weekends?

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We'll be having Stay and Play sessions once all the restrictions are lifted so everyone can come and play then- we can't wait!


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Review from Charlotte H (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hitchin House has been our happy place from 2020 to date - we cannot speak highly enough of it! The staff are incredible, the space and resources are impeccable. The children are so happy to be at nursery and come home happy, fulfilled and are learning so much. Even with the drama of the pandemic, it’s
been wonderful and full of fun - communication is great too. Hitchin House, we love you!

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you! We love you too- and thank you for all the support.


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Review from C M (Father of Child) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Difficult to find adequate adjectives about how secure we feel sending our son to this beautiful, caring, nurturing nursery. The owners/managers know exactly how to design, equip, manage and staff their facility. Children are cared for as individuals with patience and compassion. We thank our lucky
stars we had the chance for our son to go. Although COVID keeps us at the door - we have total trust in the care of the staff. A rare, wonderful place.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you for your kind words- we can't wait until we can open the doors to parents again!


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Review from Fiona (Mother of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Hitchin House since it opened and I can't recommend it highly enough! The resources available are fantastic and my daughter has developed so much physically with lots of new skills but also mentally with her confidence. Most importantly all the staff have such a great,
caring attitude and it really seems like we are part of the Hitchin House family. In addition to this, both myself and my husband are key workers and the nursery has been so amazing in enabling us to work through this challenging time. Thank you Hitchin House!

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you- it is a pleasure to help as much as we can- we love having her as part of our family!


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Review from Lucy W (Mother of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our one-year-old daughter has been attending Hitchin House Day Nursery for a week now and the staff have been absolutely amazing during her settling in, ensuring that she’s comforted when unsettled and keeping in close contact with us during what could otherwise be a very testing time. All of the staff
that we’ve met who have been taking care of her have been friendly and reassuring. So far, so good! Would definitely recommend.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you- it is lovely to see how settled she is and thank you for sharing the feedback.


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Review from Gillian T (Mother of Child) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am absolutely thrilled that my husband and I decided to send our daughter to Hitchin House. Her development has been incredible since she started at 12 months old. It feels like the leadership team have thought of everything when it comes to children's development and having fun. They mean it when
they say 'call anytime'! The carers seem to really love children. They send good updates and give a thorough end of day summary. They also hosted a Parent's Evening that was reassuring and a great opportunity to make sure we are aligned.
There is a good and mixed variety of meals and snacks. I really like that everything is prepared from scratch onsite.
The nursery also go above and beyond with little extras. I was overwhelmed at Christmas when we got calendars, personalised tree decorations and my daughter also got a gorgeous gift.
Finally and most importantly, I believe the nursery have done everything to keep our children and their employees safe during such difficult times.

Reply from Linda Newton, Nursery Manager at Hitchin House Day Nursery

Thank you - it is lovely to read this. We firmly believe that loving the children is the first place to start and from there comes everything else.


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Review from Lauren D (Mother of Child) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 3-year-old daughter has been going to Hitchin House Day Nursery since September 2020 and we are extremely happy with the care taken to help her settle and to grow in confidence over the past few months. We love the approach taken by Hitchin House; the resources available to the children are incredible
and give them so many opportunities to explore (and learn) through play. The staff are so friendly but also knowledgable and professional. The effort put into a “home learning” programme when so many children had to self-isolate recently was incredible, highlighting the adaptability and commitment the team have to our children and their wellbeing. We look forward to our younger son joining his sister later this year.

Reply from Linda Newton, Nursery Manager at Hitchin House Day Nursery

Thank you- we can't wait to have him join up and share in all the great things we have planned!


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Review from Mariam M (Mother of Child) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are probably not enough words to express my gratitude to this nursery. In the midst of Covid sending the twins to nursery for the first time without settling in sessions that we could attend, was a terrifying prospect. Hitchin House Day Nursery did everything to make this process as easy as possible,
to keep us informed and our minds at rest. Within a couple of months our twins run in without hesitation, happy and content which is a true testament to the holistic care provided. The regular updates of the girls' activities, the variety of activities and the exposure to different foods is exceptional. I couldn't recommend this nursery highly enough, staff have really made a commitment to provide gold standard care for the children who attend there.

Reply from Linda Newton, Nursery Manager at Hitchin House Day Nursery

Thank you- we are very conscious that the current times are very difficult for parents so we continue to review and consider what we can do to help- it is lovely to see that our systems are helping.


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Review from Shanon H (Mother of Child) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow...what a nursery! My daughter absolutely loves it here (after taking more than a year to settle into her previous one). The environment and facilities are second to none and the staff and management team are absolutely fantastic!
I cannot fault the nursery - we love it so much!
Actually, if
there’s anything I could change it would be a bigger parking space but that is a luxury that has nothing to do with your child’s happiness.
If you’re looking for the perfect nursery for your child, look no further!

Reply from Linda Newton, Nursery Manager at Hitchin House Day Nursery

Thank you- We have taken note of the comment regarding parking and will discuss at our next strategy and development meeting!


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Review from Angellina L (Mother of Child) published on 10 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started here when it first opened, he has come on leaps and bounds since being here, the resources in this outstanding nursery are the best I’ve seen and I have seen hundreds of nurseries within my occupation. The staff communicate amazingly and the updates and pictures we get throughout the
day on what my son's doing goes above and beyond and gives me peace of mind. The knowledge from the management team to all members of staff is outstanding and this shows with the care, love and support they show my son and us as parents. Highly recommend this nursery.

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Review from Rosemary T (Mother of Child) published on 16 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Hitchin House since June 2020 and absolutely loves it. The staff are excellent and really seem to care about the children. The range of activities both indoors and outdoors is excellent and my daughter has progressed in leaps and bounds since starting there.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you for taking the time to complete this review. It was lovely to be able to fully open in June and we are so pleased to see that the children and families are loving it as much as we are.


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Review from Michaela H (Mother of Child) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It gives me so much happiness knowing my son is in this amazing setting. He is so looked after, the staff are welcoming, knowledgable, and maternal. It is evident they are so happy in their jobs, and that they have amazing relationships with parents and children. The learning environment is outstanding,
they have workshops where children are given the opportunity to explore their skills and creativity, a climbing wall, lego wall, not to mention thousands of other stimulating activities and resources. I can't thank the team enough for looking after my boy so well every day!

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you for taking the time to write this review. We have designed the nursery to provide a stimulating environment for children and staff and it is lovely to hear that it is delivering what we envisaged.


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Review from Anna P (Mother of Child) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely happy with the service at Hitchin House Day nursery. Communication from management is excellent, especially through the ongoing changes with our current Covid-19 climate. Staff are friendly, cooperative and clearly have a passion for caring for our little ones. The environment
and resources are fab and my son loves the messy play activities. All in all, it's been a very reassuring and stress-free experience returning to work and sending my son into their care.

Reply from Zoe Wright, HOO at Hitchin House Day Nursery

Thank you for taking the time to submit the review. Very pleased to see that everything is up to scratch and glad to see we were able to make the transition into nursery smooth for the whole family. Thank you.


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Current Review Score: 9.6 (9.649)

Overview of Review Score

The Review Score of 9.6 (9.649) out of 10 for Hitchin House Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Hitchin House Day Nursery is calculated as follows: ( (192 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.708 Points relating to the number of positive Reviews for Hitchin House Day Nursery is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 17 Positive Reviews ÷ 24 = 0.708

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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