Cheeky Monkees Day Nursery

The Old Library, Bedale Avenue, Billingham TS23 1BL
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8.2 8 Reviews
  • Cheeky Monkees Day Nursery, Billingham
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Care Provided by Cheeky Monkees Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stacey Brown (Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays

Cheeky Monkees Day Nursery Reviews (8)

8.2

Cheeky Monkees Day Nursery has a Review Score of 8.2 (8.236) out of 10, based on 2 reviews in the last 2 years. Over all time Cheeky Monkees Day Nursery has 8 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My child has been going to Cheeky Monkees for almost a year now, and the change I have seen in her during this time is amazing. She really has come on leaps and bounds in every development aspect possible. She has created amazing bonds with all the staff and now is at the point where she doesn't want
to come home as she wants to stay with them all as they have become a big part of her life. Thank you to all the girls for helping my girl grow and being a safe place for her.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going to Cheeky Monkees at Billingham since she was 9 months old and is now 2 and a half, and I cannot praise the nursery highly enough. The staff are warm, gentle and caring, and have so much love to give the children. The environment is brilliant, and our daughter particularly
loves the outdoor space and climbing frame! There are so many activities that they do with the children to help them learn and develop. I'd highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Honestly could not recommend this nursery enough. Our little girl went here from being a baby, for over a year before we moved house and it was just incredible! I wish we still lived locally so she could still attend. Our little girl misses all the staff so much and is constantly asking for key and
familiar people and gets extremely excited when we talk to her about nursery because she has such good memories!
I would highly recommend this nursery to anyone, no question or worry is ever too silly and you can leave your children confidently knowing that they will be well looked after and happy when you pick them up. Staff are very engaging and genuinely care for the children rather than it being just a job and all the girls go above and beyond. Some brilliant activities are done with the children too, which help develop and educate children of all ages.
We miss you so much Cheeky Monkees and hope to see you all one day soon!

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending the nursery since 2018 and thanks to the nursery his emotional and social skills have come on leaps and bounds!
He was initially really shy but the staff were amazing with him and very supportive and encouraging and now he asks me 'when am I going to Cheeky Monkees?'
The atmosphere at the nursery is lovely and it is clean.
All the staff are just lovely and so friendly and supportive. I get regular updates when my little boy is at nursery and he loves the variety of activities.
I was dreading going back to work after maternity leave, but I know my little boy is well looked after at Cheeky Monkees Day Nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My child has been attending the nursery since Feb 2017, and I have nothing but positive experiences. The staff are lovely and keep me informed about what my child has been up to. My child has made lots of friends and has been encouraged by staff to explore, learn new things and gain confidence.
During
the pandemic, the nursery has continued to do everything it can, and where no other children needed to be in, they gave the option for my child to attend another setting. The nursery has kept parents informed and checked our needs. The centre has been cleaned, and they have adhered to strict protocols to ensure the children were kept as low risk as possible.

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Overall Experience  Overall Experience 5.0 out of 5

My children have attended Cheeky Monkees since 2017. They both thoroughly enjoy their time there and always seem to have lots of fun. I love that pictures and videos are sent to me throughout the day as well as what they have eaten and nappy changes. My youngest has been through babies, tweenies and
the preschool room. The staff have always been amazing, friendly and inviting! Since Covid I am not able to go into the nursery however am satisfied with the procedures the nursery takes to keep my children safe! Thank you Cheeky Monkees.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing Nursery and staff are lovely. My children have attended since it opened and I would not go anywhere else. During the pandemic, the nursery has followed strict procedures and obviously lots of cleaning. Food is freshly cooked daily and my children love the resident tortoises.

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Overall Experience  Overall Experience 3.0 out of 5

Booked a week for baby, baby wasn’t well on Tuesday so cancelled whole week, only asked for Wednesday to Friday fee to be refunded, but been refused. Baby room has no windows, no ventilation system, air in the room is bad, they cover it by using freshener. Floor is very dirty as well, although staff
are nice. Baby gets ill every time comes back from here which does not often happen at home.

Reply from Cheeky Monkees Administrator at Cheeky Monkees Day Nursery

Thank you for the points you have raised.
However, our nursery policy states that when children are off sick that full fees are still to be paid.
Our baby room has internal windows so natural daylight does come through. There is a ventilation system installed bringing fresh air into the room. Children in our settings also benefit from outdoor play throughout the day, allowing them opportunities for further fresh air.
The air freshener smell you have mentioned is actually an air ioniser located in the children's toilets next door.
The flooring throughout the nursery is swept and mopped thoroughly every evening.
It is well known that when children first start attending a nursery they tend to pick up many bugs until their immune system develops.
The issues you have raised have all been discussed directly between yourself and the manager.


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Current Review Score: 8.2 (8.236)

Overview of Review Score

The Review Score of 8.2 (8.236) out of 10 for Cheeky Monkees Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Cheeky Monkees Day Nursery is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.236 Points relating to the number of positive Reviews for Cheeky Monkees Day Nursery is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18. 2 Positive Reviews ÷ 18 = 0.111

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Cheeky Monkees Day Nursery

What is the Age Range of Children that Cheeky Monkees Day Nursery accepts?

Cheeky Monkees Day Nursery accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Cheeky Monkees Day Nursery Open?

Cheeky Monkees Day Nursery is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does Cheeky Monkees Day Nursery have capacity for?

Cheeky Monkees Day Nursery has capacity for a total of 90 Children.

How far is Cheeky Monkees Day Nursery to the centre of Billingham?

0.9 mile(s) as the crow flies, distance by road may be significantly further.