Tops Day Nurseries: Christchurch Nursery

Priory Hall, Whitehall, Christchurch BH23 1DE
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7.9 33 Reviews
  • Tops Day Nurseries: Christchurch Nursery, Christchurch
Tops Day Nursery in Christchurch offers professional early years childcare and education for children aged 3 months to school age.

The environment is tailored to diverse age groups, with a friendly team of carers respecting cultural backgrounds.

The nursery features an excellent, all-weather outdoor play area connected to interior playrooms. As part of a group committed to eco-sustainability, Tops Christchurch actively promotes environmental responsibility.

With flexible hours and sessions bookable to the nearest 15 minutes, parents pay only for the hours they need.

Operating from 7:30 am to 6 pm Monday to Friday, including bank holidays, Tops Christchurch encourages open communication, welcoming calls from families to discuss their child's experiences and activities.

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Care Provided by Tops Day Nurseries: Christchurch Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Oliver Matthews-King (Interim Nursery Manager)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 77
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Christchurch Nursery Reviews (33)

Total of 33, showing 21-33
7.9

Tops Day Nurseries: Christchurch Nursery has a Review Score of 7.9 (7.921) out of 10, based on 7 reviews in the last 2 years. Over all time Tops Day Nurseries: Christchurch Nursery has 33 reviews.

Overall Experience

  • 24
  • 7
  • 1
  • 0
  • 1

Date Published

33
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0
7
26

Review from Sisy (Mother of Child) published on 6 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the nursery. The staff are responsible, caring and very friendly. The rooms are well set up and spacious. Also, I like their garden a lot, not only for children to play but to learn from.

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Review from Oliver M (Father of Child) published on 12 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops Christchurch is superb. My little boy loves attending twice a week. The staff are fantastic and both of his lead practitioners so far have been first class. His learning has accelerated since starting at Tops Christchurch and he is keen to share what he has learnt when he comes home. He has also
forged some great friendships and this has been encouraged and nurtured by the team. Overall, the facility is great and the blend of indoor and outdoor space gives my little boy so many opportunities to learn and grow in a safe environment.

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Review from S D (Mother of Child) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although I like this nursery, however since the change of management I seem to dislike dropping and picking up my boy. The Manager is just not friendly at all and when I have asked a question, he has no idea. The other nursery staff are brilliant. My only downside would be a drop off and pick up point
as there is none and also standing at the door, I have knocked on the window to get attention but staff don't tend to hear. Maybe use a door bell or something.

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Review from Clare G (Mother of Child) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My two children really love coming here. The activities appear to be very varied and really fun for them. I love that there is an emphasis on the environment and taking care of our planet. They always come home smiling and happy. The staff are all friendly and approachable and the outdoor space is really
great.

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Review from Kay B (Mother of Child) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic setting. Great staff. Lovely garden area.
Fab little nursery.

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Review from Marie C (Mother of Child) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Tops Day Nursery - Christchurch are all so friendly and welcoming. My son settled straight away and I can see a lot of progress already. The Eylog is a great tool to keep parents updated. All supported by pictures and videos. I wish my son came here earlier.

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Review from Michaela C (Mother of Child) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son used to go to Tops Nursery in Parkstone which he loved; since moving to Christchurch I knew there would only be one place I would want him to go and that was the Tops Nursery in Christchurch.
My son has developed and learnt so much whilst being at Tops, the staff are so friendly and understanding.
He’s made so many friends and enjoys going to nursery. I’m 100% happy and confident with my son being there.

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Review from Katherine (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff. Good activities and facilities for the children. I just love how flexible Tops are for booking different hours each which works so well for shift workers like my husband and I are.

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Review from Chantelle D (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely set of people and children too, very welcoming and understanding! Amazing nursery!
My daughter loves it here it’s the second nursery she’s been to, this one I’ve had no problems with and I love the nursery too!

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Review from Vicki C (Mother of Child) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 3-year-old has been here approximately 5 weeks now and is absolutely thriving. She has been in a Montessori setting previously which did not suit her - Tops Day Nursery Christchurch has been a breath of fresh air and my daughter's personality has been allowed to shine, which has seen a huge improvement
in behaviour. She loves the staff.


Also, Tops took the pressure off my concerns of returning to work by being so flexible and helpful - something that lacks in other places we visited.
I highly recommend this nursery/preschool in it's beautiful setting.


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Review from Stephanie M (Mother of Child) published on 23 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child started at Tops last month and although he was unsure of starting at a new setting, he was welcomed warmly and has settled in brilliantly. He enjoys talking about what he has done during the day and often mentions the new friends that he has made.
Tops offer a wide range of activities, indoors
and outdoors, rain or shine.
All staff are very approachable and are always happy to answer any questions.

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Review from Kelly M (Mother of Child) published on 3 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say my job as a community nurse means that my childcare arrangements may change last minute and Tops are more than adaptable and accommodating!!
I have always received excellent support and assistance from their receptionist and manager.


On two occasions, they have saved my bacon at the

last minute going above and beyond to accommodate my little girl.
I cannot express enough how excellent, friendly, professional and supportive the staff at Tops are. They are so nurturing to my little one's development in an amazing way, she is excelling thanks to their input!!

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Review from R M (Mother of Child) published on 23 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery with caring and competent staff. They handle nervous and/or upset children brilliantly. Lovely facilities particularly the garden which my daughter loved on first sight. Despite only being there a short time my daughter has enjoyed trips out into Christchurch and many varied activities
within the centre including coming home with her own bread roll that she had made (possibly with a bit of help!!). I love the website that gives you updates and photos and keeps you generally well informed.

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Current Review Score: 7.9 (7.921)

Overview of Review Score

The Review Score of 7.9 (7.921) out of 10 for Tops Day Nurseries: Christchurch Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.096 for Tops Day Nurseries: Christchurch Nursery is calculated as follows: ( (53 Excellents x 5) + (12 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (13 Very Poors x 1) ) ÷ 83 Ratings = 4.096

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.825 Points relating to the number of positive Reviews for Tops Day Nurseries: Christchurch Nursery is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 number of registered child places is 15.4. 5 Positive Reviews ÷ 15.4 = 0.325

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Oliver

Oliver Matthews-King

Job Title: Interim Nursery Manager

Joined: 2022

Interim nursery manager


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