Step Start Mountnessing

281 Roman Road, Mountnessing, Brentwood CM15 0UH
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9.9 78 Reviews
  • Step Start Mountnessing, Brentwood
Step Start Mountnessing has been purpose-built to deliver the best in education and care to all of children in their care. Core values include education, care and exploration.

At Step Start, there is a true dedication to the development of each child through curriculum, enthusiastic staff and a strong parent partnership.                        

The nursery is always full of exciting adventures for children to learn through interactive play, enjoying every minute of the day!

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Care Provided by Step Start Mountnessing

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Sarah Goddard (Manager)
  • Number of Childcare Staff
  • 22
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Step Start Mountnessing

  • Please contact the nursery for information on their latest fees. 15 and 30 hours funding accepted including the new funding.

Step Start Mountnessing Reviews (78)

Total of 78, showing 41-60
9.9

Step Start Mountnessing has a Review Score of 9.9 (9.932) out of 10, based on 32 reviews in the last 2 years. Over all time Step Start Mountnessing has 78 reviews.

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Review from Kate P (Mother of Child) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As parents all we have ever wanted for our daughter is for her to be happy, feel safe and have fun at nursery. At Step Start Mountnessing she is all the above and more! Step Start provides a fantastic enriched learning environment for all children! Communication is of such a high standard between nursery
and parent, which is so important when you are leaving your child in someone else’s care.
I can’t praise the staff enough for how kind, supportive and nurturing each and every one of them have been to both our daughter and ourselves since we joined in 2019!
Choosing a nursery is a daunting experience for any parent but Step Start made this choice so much easier!

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Review from Caroline B (Mother of Child) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased I came for a show around. My son loves it. Sometimes I think he doesn’t want to come home. The team are amazing and I wouldn’t want him to go anywhere else. I love the app and seeing how he’s getting on, what he has for meals and if he has more (most the time.) Thank you.

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Review from Hannah M (Mother of Child) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter goes to Step Start and she has progressed massively since starting. She has made lots of friends and has come on in leaps and bounds. The staff are very friendly and the communication is fantastic.

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Review from Nicky B (Mother of Child) published on 2 December 2020
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Overall Experience  Overall Experience 5.0 out of 5

It's an absolute pleasure for me to send my daughter to Step Start as the staff go above and beyond to provide a nurturing environment. My daughter is thriving in terms of development and truly loves going to nursery every day. She suffered a knock to her confidence during covid lockdown and since being
back, her key workers have brought her back out of her shell. I really couldn't be more grateful to the whole team and am looking forward to my youngest starting next summer.

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Review from Jamie H (Mother of Child) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love this nursery. Amazing, kind, caring, fun staff. My son loves it here and runs in every day. He has come on in leaps and bounds and I feel very happy he goes to Step Start and would highly recommend it to others. They have a fun filled day, listen to the parents and provide excellent food and have
great updates on their app.

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Review from Emma-Jane C (Mother of Child) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Step Start is a fantastic environment for a child. My son thoroughly enjoys his time at nursery and is blossoming there. The facilities are very good, with an outdoor space and plenty of indoor activities. The staff are wonderful and caring and always have time for the parents' questions etc. Overall,
Step Start is a fantastic nursery and I would recommend it to any parent.

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Review from Rhiannon M (Mother of Child) published on 26 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fabulous. We highly recommend Step Start and frequently do. We moved to the area temporarily whilst renovating our family home in North London. Step Start was recommended to us by a friend and our 10-month-old son started at the beginning of March. He was able to settle in at his own pace
and quickly grew attached to so many of the lovely staff there who all knew his name. The team at Step Start are phenomenal. They saw every sleep cue, recognised he was a good eater from the start and gave him every stimulus. (All updated on the app). But more than this, he was genuinely cared for, appreciated and loved. After seven months, our house was ready to move back into and we were torn as we knew we'd found something special in Step Start. Our son had grown from a 10-month-old baby to a walking, talking happy toddler - developing in leaps and bounds no doubt in huge part due to the dedication of the ladies at Step Start. The most wonderful environment for a child.

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Review from Rina D (Mother of Child) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my son from another nursery to Step Start in November 2019 as I felt he was not being stimulated enough and was not being provided with healthy and nutritious meals. 7 months down the line and you can see the transformation-he is eating a wide range of foods at home and at nursery, he has become
more social and really learnt to communicate. Whilst I appreciate some of this will be related to his normal development, I have to thank Step Start for everything they are doing to support this development. They have a range of activities for the children to get involved in, a lovely outdoor area and above all the staff are extremely caring and patient (no question or ask is too much).
The nursery value parent feedback and have arranged parents evenings to discuss a range of issues. They have been incredible during Covid - keeping us informed and providing age-appropriate activities for the kids whilst at home via the app and through booklets.
Thank you to all the staff at Step Start.

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Review from C T (Mother of Child) published on 20 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Step Start is absolutely fantastic. Our daughter loves it there. The staff are brilliant and arrange a wide variety of activities. Our daughter is learning so much. There is also a varied and balanced menu.

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Review from Dan B (Father of Child) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly staff. The app is always up to date. Good range of food. Great activities.

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Review from Cheryl C (Grandmother of Child) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are extremely friendly and helpful. The new development of the rooms is great.
Love being able to see their achievements through Famly App.

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Review from Chantelle C (Mother of Child) published on 21 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Step Start for 2 years now, and I’m as impressed today as I was when I first enrolled her.
Every single member of the team is incredible and you can tell they genuinely care for the children and their wellbeing.
Most importantly my daughter absolutely adores it there.
She has made so many friends and has come on leaps and bounds in her development and confidence thanks to the tireless work of those around her.
The nursery has also undergone some amazing work over the past two years, and it’s great to see such investment take place to make the nursery a better environment for the children, both inside and outside.
To sum up, I can’t recommend Step Start highly enough, they’re amazing at what they do and what they achieve!

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Review from Charley P (Mother of Child) published on 18 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery.
My son loves it.
Staff always updating me, feel very happy knowing his well looked after while I’m working.

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Review from Daniel F (Father of Child) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been bringing our daughter to the nursery for nine months now and have been very pleased with the care she receives. The staff take time to learn about your child, their differences, their strengths and even their cuddly toys!
It’s good value for money however it is frustrating you have to
pay for Bank Holidays when the nursery isn’t even open.
This really is the only negative comment I have to mention. It doesn’t stop us wanting to use the nursery in future and our daughter is benefiting from the experience. If our family grows, we’d like our other children to attend also!

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Review from Remi M (Aunt of Child) published on 30 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nephew started here approximately four months ago, and it’s lovely to see how belonging to the nursery has helped with his development. He brings new skills he learns with his key worker home to show the rest of us, including playing with musical instruments which he loves!
I love the app, and
it’s great to see how at ease my sister feels knowing she can keep up to date with his daily activities and what food he’s eaten.
The nursery itself has a brilliant security system and inside has a really homely feel.
Thank you to the girls at Step Start for making the nursery feel like a home from home!

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Review from L A (Mother of Child) published on 30 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having tried a few nurseries I was so impressed with Step Start. My child really improved with his speech and his key worker was so patient and encouraging. All the staff are so lovely, the manager is just brilliant. The food menu is impressive too, I really felt little one was being nurtured well.
The rooms are so educational, homely and fun with so much to keep them busy. By far the best nursery in the area.

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Review from Lidia C (Mother of Child) published on 29 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter joined Step Start at 11 months old! I cannot recommend this nursery enough, home-like environment, staff so friendly. My daughter absolutely loves nursery and that is down to the amazing staff. The app is fantastic and allows you to keep up to date with your child’s daily activities.

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Review from Jeannette (Grandmother of Child) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my grandson is in really good hands at Step Start. The staff are really friendly but more importantly kind and considerate towards me and my grandson. I have noticed my grandson’s emotional and social development has vastly improved since he has joined Step Start.

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Review from Stacey D (Mother of Child) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a very anxious mummy but I am so happy with this nursery. The staff are lovely and amazing with the children. I have been to Step Start’s many ‘stay and play’ dates with my little boy and being there just gave me an insight to their day to day.
Knowing your child who is the most important thing
in the world to you and having to hand them over to strangers and trust them, for me, was really hard but the ladies there are really understanding and are so comforting. I have seen with my own eyes how the children react to the staff and it really is wonderful. That’s who you want looking after your children.
Knowing that my little boy has the best time there makes me so happy.
The app is brilliant giving you a breakdown to how the child’s day has been, when they have slept, what they have eaten in the day time and better still, pics and videos of them enjoying themselves.
Thank you to Step Start for being a one of a kind nursery.

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Review from Victoria M (Mother of Child) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and welcoming nursery where my son has thrived. I would highly recommend Step Start. The staff are wonderful, taking a genuinely caring approach and always preparing a wide range of activities for the children. The family app used is a great tool to keep up to date with what is going on in the
day as well as communicate with the staff easily. I feel like the staff are continually looking at ways to improve things, despite them already doing a fantastic job!

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Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for Step Start Mountnessing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.932 for Step Start Mountnessing is calculated as follows: ( (356 Excellents x 5) + (26 Goods x 4) ) ÷ 382 Ratings = 4.932

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Step Start Mountnessing is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (6)

Sarah

Sarah Goddard

Job Title: Head of Early Years Education

Joined: 2021

I have worked in both schools and nurseries and can most certainly say that I adore my job and my role. I'm enormously passionate about SEN and providing children who need a little more help with the pathways to succeed by championing inclusive practice and striving for success with all children. I love being a leader at Step Start because it supports my progression and long-term career plans with many exciting opportunities.


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Madison Wright

Job Title: Deputy Head of Early Years Education

Joined: 2024

Ellie

Ellie Butt

Job Title: Starting Steps Room Co-ordinator

Joined: 2019

I have been qualified since 2018 and have worked my way up to Room Manager at Step Start. I'm passionate, dedicated and enthusiastic about high-quality teaching and learning and really enjoy being a leader to support and guide staff, listen and advise and most importantly have fun! I love being in the sector as the phrase "no two days are the same" is so true!


Joanne

Joanne Hinks

Job Title: First Steps Room Co-ordinator

Joined: 2020

I have been in the sector for over 10 years and have two children myself. I achieved a level 3 in my Early Years and looking into doing my level 5 in leadership and management. I wanted to move into leadership to help inspire the next wave of early years practitioners and develop my confidence in my role.


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Kaci Edwards

Job Title: Little Leaps Room Co-ordinator

Joined: 2023

Lauren

Lauren Shepheard

Job Title: Big Steps Room Co-ordinator

Joined: 2020

I have a level 3 in early years practice and can honestly say, that the children are at the heart of all I do! Interactive storytimes, yoga and Makaton are my passions and I moved into a leadership role to ensure my staffing team are just as passionate and dedicated and we can all thrive together!


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