Children 1st @ Birstall has a Review Score of 9.3 (9.309) out of 10, based on 17 reviews in the last 2 years. Over all time Children 1st @ Birstall has 90 reviews.
Review from H C (Father of Child) published on 19 November 2024
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Review from R K (Mother of Child) published on 13 November 2024
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Review from R C (Mother of Child) published on 13 November 2024
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Review from A M (Father of Child) published on 8 November 2024
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Review from S M (Mother of Child) published on 8 November 2024
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Review from Emma C (Mother of Child) published on 8 November 2024
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Review from J W (Father of Child) published on 31 October 2024
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Review from Dominique N (Mother of Child) published on 31 October 2024
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Review from K W (Mother of Child) published on 15 October 2024
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Review from B C (Father of Child) published on 1 October 2024
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Review from Jasmine B (Mother of Child) published on 29 March 2024
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Reply from Cathy Griffin, Director at Children 1st @ Birstall
We are sorry to read your review and that you felt the staff had been insensitive. Your comments have been fed back to the team at Birstall. We are also disappointed that we were unable to discuss your thoughts about the nursery with you prior to you withdrawing your child. We pride ourselves on our strong parent relationships and would have wanted to address your concerns. We wish your little one all the best in their new nursery
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Review from E S (Mother of Child) published on 7 March 2024
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Review from D C (Father of Child) published on 7 March 2024
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Review from Sunith M (Father of Child) published on 6 March 2024
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Review from R T (Mother of Child) published on 6 March 2024
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Review from K C (Mother of Child) published on 12 January 2024
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Review from Martin S (Father of Child) published on 5 October 2023
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Review from P P (Mother of Child) published on 3 March 2023
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Review from Julie K (Mother of Child) published on 3 March 2023
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Review from M P (Mother of Child) published on 2 March 2023
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The Review Score of 9.3 (9.309) out of 10 for Children 1st @ Birstall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.642 for Children 1st @ Birstall is calculated as follows: ( (169 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 204 Ratings = 4.642
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.667 Points relating to the number of positive Reviews for Children 1st @ Birstall is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 16 Positive Reviews ÷ 24 = 0.667
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2014
Hi, My name is Bhavisha and I am the nursery manager at Children 1st @ Birstall. I will update this section with further information about me shortly.
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