Children 1st @ Syston

1324 Melton Road, Syston, Leicester LE7 2EQ
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9.9 93 Reviews
  • Children 1st @ Syston, Leicester
Children 1st @ Syston is in the heart of the village, making it very accessible to the local community and surrounding areas.

The nursery has been under the ownership of Children 1st day Nurseries since June 2017 and has been fully refurbished to ensure the environment is of the same high standard of other Children 1st nurseries.

Children 1st Day Nurseries has been an award-winning, family-run childcare provider since 1988. The company is joint first in the UK for Ofsted Outstanding results according to the 2019 Nursery World Nursery Chains report.

At Syston, the staff liaise closely with parents to ensure children are settled, secure and thriving in their all-round development. With the aim of valuing each child’s individuality and building on this to motivate learning, the staff work hard to provide the kind of bespoke service that every parent wants for their child.

The electronic learning journey system (EY Log) in place at the nursery is appreciated by parents as it provides instant access to the child’s learning journey and parents enjoy adding to it with observations/ achievements from home.

The well-balanced meals prepared on-site by the nursery cook are enjoyed by the growing youngsters. The menu is designed to promote healthy eating and nutritional awareness and Mr. Harvey Bear, the Children 1st healthy eating mascot, is on hand to promote such matters and good table manners.

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Care Provided by Children 1st @ Syston

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Sophie Green (Manager)
  • Number of Childcare Staff
  • 33
  • Total Places for Children
  • 131
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Children 1st @ Syston Reviews (93)

Total of 93, showing 21-40
9.9

Children 1st @ Syston has a Review Score of 9.9 (9.876) out of 10, based on 31 reviews in the last 2 years. Over all time Children 1st @ Syston has 93 reviews.

Overall Experience

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  • 11
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Date Published

93
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5
31
62

Review from Jon P (Father of Child) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child loves nursery and that couldn't have happened without the wonderful staff at Children 1st, Syston. The care and attention they put into the activities and looking after our child is superb. Couldn't rate them high enough.

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Review from Kerry D (Mother of Child) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter happily walks into the nursery every day, her language skills are incredible, she’s confident and has so many friends. The staff are supportive, give us advice when we need it and really take an interest in our daughter. We are really impressed with the level of care our daughter and as
a family as a whole receive. We always recommend the nursery to other parents.

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Review from H P (Mother of Child) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Absolutely brilliant nursery, our son is now 3 and a half and has been there since he was 10 months old. He has developed so much and has made lots of friends and has just flourished! We have already signed up our newborn to start there too as we have been really impressed. The members of staff are
all friendly and so helpful and accommodating. We hope it continues to stay at a high level.

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Review from Nimesh P (Father of Child) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since starting at Children 1st our son has settled in well. he has learned new skills and learned to eat solid foods and his general sleep has improved. We would particularly like to thank one lady for her support and how well she looks after our son. We find the entire nursery to be welcoming, friendly
and helpful.

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Review from K M (Mother of Child) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding nursery, every single staff member is so friendly and welcoming.
The nursery itself is spotless, a fantastic environment for all age groups. Food is amazing, the girls in the kitchen are such a wonderful team. My boy went here five mornings a week for three years, now my little girl has
been here since she’s been 10 weeks old and will continue to go here until she starts school. My children absolutely love it and so do I. It’s by far the best nursery in Leicester. I am so pleased with it.

Reply from David Hancock, Chief Executive at Children 1st @ Syston

Thank you so much for taking the time to share your experience with the staff at our Syston setting. The team will be thrilled to know how valued they are and I look forward to sharing this review with them.


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Review from E P (Mother of Child) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing nursery with brilliant staff. My daughter is currently in early years and has been with Children 1st @ Syston Day Nursery since January 2022! The best nursery and have felt comfortable with leaving my daughter in the care of the wonderful staff. Her development since starting has been outstanding
and I can not recommend this place enough. There is so much for the children to do on a day-to-day basis and one-to-one support is incredible.

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Review from Jessica A (Mother of Child) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are outstanding at Children 1st @ Syston Day Nursery. They are caring and loving towards the children. Both my daughter and my son have adored each and every staff member that has looked after them. Facilities and garden are great too, couldn't recommend it enough.

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Review from Sally C (Mother of Child) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have three children who attend this nursery setting and our eldest is soon to be leaving for school. He’s spent the last 4 years of his life coming twice a week and choosing Children 1st at Syston has been one of the best decisions we’ve made for him. He has received the best care right from day
one, the level of support and attention has never wavered and he’s absolutely thrived into a confident, happy, creative boy who is now totally ready for school. Our twin daughters have not been going for long but have settled in brilliantly and knowing how challenging it can be with twins makes me admire the love and dedication they show for our two. Thank you from the bottom of our hearts to all the wonderful staff who take such good care of our children and make leaving them bearable. You do a fantastic job and we appreciate it beyond words.

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Review from Jade B (Mother of Child) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son (nearly 2) currently attends the nursery and has done since he was a baby. My older son (now at school) also attended from 1-5 years.
The nursery have been absolutely fantastic from day one. They are attentive to each child's individual needs and take care to give time and attention to all
the children there. With a consistently compassionate approach, the team provide a high quality of childcare and strive to keep parents involved at every step of the nursery journey.
Thank you to everyone at Children 1st Syston. I have always felt comforted by your caring, skilled staff and would recommend the setting to any future parents.

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Review from V O (Mother of Child) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are wonderful. My daughter has really come out of her shell here. She is confident and very chatty at nursery. She knows all her carers well and enjoys the activities. She always comes home with plenty of things to talk about. Since her time at nursery her communication has vastly improved
with adults and her peers. She enjoys learning through the play activities.

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Review from Laura B (Mother of Child) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a mother, one of the hardest things you have to do is return to work and place your child in the care of another. For me, the right nursery for my son was of paramount importance.
I’d been to see a couple but I just didn’t feel right. We then visited Children 1st and I cried when we came out. Since
that first visit, my son has always loved being at nursery; feeling absolutely at ease with all of his key workers. Even though he only attends three days a week, to say he is thriving is an understatement. The care and attention the staff give are incredible and it’s such a comfort to be able to walk away and spend the day at work safe in the knowledge that he is being cared for so well and is having fun! I’m able to concentrate on my job and not worry and that’s all any parent could ask for.
I can’t recommend Children 1st enough. They’re not perfect, I’m not sure any are, but for us, they’re not far off. And I’m so grateful for the care he gets daily when I can’t be there.
Thank you!

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Review from K S (Mother of Child) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank this nursery enough. My son started in the bobtails room and is now in early years. He is such a confident little boy and loves his time at nursery, often coming home telling us about the exciting activities he has done.
We can't thank the girls enough for all of their hard work. It
definitely doesn't go unnoticed in our eyes.
The food always sounds so good too, our son highly rates the cook.
Thank you to Children 1st @ Syston Day Nursery!

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Review from Caz H (Mother of Child) published on 11 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started this setting in January and both myself and partner have seen her grow in confidence. She talks about the staff and is always sharing her daily experiences with us. The staff are warm and welcoming and always smiling. They support her with meal times and this has been noticed at
home also with her confidence and attitude towards food. You wouldn't be disappointed in this setting and I would strongly recommend you come and see for yourself.

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Review from Julia A (Mother of Child) published on 11 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just love this nursery. My son has really struggled to settle in, not because of the nursery but because he was pretty much isolated for a year so was a big shock for him, the staff have been patient and wonderful with him. He now loves it. The staff are all so great and I love that they don’t just
look after my son. He is constantly learning and experiencing new things. If I have any 'issue' they are so quick and professional to help me address it. Would fully recommend.

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Review from A M (Mother of Child) published on 11 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy overall, precious staff and caring environment. My son adjusted well coming from another country, and his knowledge and skills has jumped remarkably in the past few months, especially English being his second language.

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Review from Jasdeep S (Mother of Child) published on 11 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good service and very accommodating. Staff are friendly and excellent management. My daughter loves nursery which makes me love the nursery in turn. I feel my daughter is safe and happy in this nursery.

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Review from Priya K (Mother of Child) published on 11 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Children 1st are amazing. Now with my second child there, we feel at ease that both kids are well looked after by the fabulous staff, and learning at the same time. My eldest has been in every room and thoroughly enjoyed each one equally. It doesn't go unnoticed how much effort and
work the staff do to provide an amazing daycare setting for all the children. The staff have always been accommodating and friendly.

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Review from Caroline W (Mother of Child) published on 29 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a great nursery! We loved the setting and the welcome we had as soon as we walked in to view the nursery whilst I was pregnant.
The staff take fantastic care of our son and have absolutely no hesitations in making the right decisions around his care, education and progress. He has come on leaps
and bounds with his speech and listening skills, and it's lovely to hear about his friends at nursery. This is truly a home from home setting.
Whilst we have had a few accidents at nursery, I know my son has been taken good care of and they have all been dealt with fantastically. They are all so understanding and caring if he needs a few extra cuddles and attention during the day - particularly if he is teething.
The staff are always attentive to both his needs and ours, with the nursery management teams always helping out where they can with any admin/payment queries we have alongside any requests to amend sessions for our son.

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Review from Jamini G (Mother of Child) published on 8 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I visited a few nurseries before we chose Children 1st Day Nursery. Upon meeting the friendly staff, we both felt at ease as we knew our son would be in good hands. All the staff at Children 1st are not only friendly but are very good with all the children, they are genuine and very supportive
with each child’s needs. Our son has come home on numerous occasions telling me he loves his key worker and that was heart-warming to hear that he feels so safe in an environment where he feels loved. I can’t thank the team at Children 1st enough for their kind encouragement through our son's early years. Our son especially loved the food and would come home and ask me to make some of his favourites. His confidence has grown and he has made lots of friends at the nursery, some of whom have gone to his new school with him. Our daughter is currently at the nursery and is too having fun and learning something new every day. I highly recommend Children 1st, as an amazing start.

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Review from Katie C (Mother of Child) published on 10 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with how well our daughter has settled and thrived at nursery. She started midway through the pandemic which made it harder to leave her at the door. However, after a couple of weeks, she soon felt comfortable going in. She now loves telling me about her friends and looks forward to
seeing the manager come to the door to collect her. The staff are lovely and we have seen how much she has improved in so many areas. The nursery itself is lovely and set out so well to keep the children entertained and safe. Can not recommend them enough. Thank you to all for looking after our little girl.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Children 1st @ Syston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Children 1st @ Syston is calculated as follows: ( (330 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 370 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Children 1st @ Syston is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 131 number of registered child places is 26.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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