Children 1st @ Syston

1324 Melton Road, Syston, Leicester LE7 2EQ
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9.9 93 Reviews
  • Children 1st @ Syston, Leicester
Children 1st @ Syston is in the heart of the village, making it very accessible to the local community and surrounding areas.

The nursery has been under the ownership of Children 1st day Nurseries since June 2017 and has been fully refurbished to ensure the environment is of the same high standard of other Children 1st nurseries.

Children 1st Day Nurseries has been an award-winning, family-run childcare provider since 1988. The company is joint first in the UK for Ofsted Outstanding results according to the 2019 Nursery World Nursery Chains report.

At Syston, the staff liaise closely with parents to ensure children are settled, secure and thriving in their all-round development. With the aim of valuing each child’s individuality and building on this to motivate learning, the staff work hard to provide the kind of bespoke service that every parent wants for their child.

The electronic learning journey system (EY Log) in place at the nursery is appreciated by parents as it provides instant access to the child’s learning journey and parents enjoy adding to it with observations/ achievements from home.

The well-balanced meals prepared on-site by the nursery cook are enjoyed by the growing youngsters. The menu is designed to promote healthy eating and nutritional awareness and Mr. Harvey Bear, the Children 1st healthy eating mascot, is on hand to promote such matters and good table manners.

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Care Provided by Children 1st @ Syston

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Sophie Green (Manager)
  • Number of Childcare Staff
  • 33
  • Total Places for Children
  • 131
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Children 1st @ Syston Reviews (93)

Total of 93, showing 81-93
9.9

Children 1st @ Syston has a Review Score of 9.9 (9.876) out of 10, based on 31 reviews in the last 2 years. Over all time Children 1st @ Syston has 93 reviews.

Overall Experience

  • 78
  • 11
  • 3
  • 1
  • 0

Date Published

93
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5
31
62

Review from Laura (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are happy with the nursery although feel there is room for improvement in a number of areas. The 1 on 1 care from the staff to our son has been great and they appear to be fond of him, as he is of them.
The garden space could be greatly improved and updated as could some resources in the
room. the nursery generally looks as if it needs some modernising. Cleanliness has improved and so more work on wear and tear is what's needed. Introduction of fruit snacks is welcomed.
Safeguarding and access to the building is still a concern where parents let each other in and out, this is exacerbated by a lack of management presence in the reception area. Often no one in the office to speak to. Current concern is about moving our son to the next room too soon and we are hoping this can be done in consultation and delayed if needed.
Eylog not used as effectively as it could and updates are often a week after the event.
Acknowledge improvements have been made still a way to go.

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Review from Katie (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

We have been using Gables nursery since 2015, and in my opinion the overall standard has dropped since then.
The staff are friendly and easy to talk to, however they seem less happy in their work in recent months.
The number of children in the classrooms have increased dramatically. How any of the
children can get one on one attention is beyond me. Quite often we've seen children fighting outside and the staff haven't noticed because there are just so many for them to watch.
I am pleased that fruit snacks have now been introduced. It is a shame there is no fruit or yoghurt options for breakfast though.
Overall, my boys are happy at Gables and so I would not move them for that reason.

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Review from Emma W (Mother of Child) published on 26 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent and very friendly. The standard of food is very high and my son loves to choose a snack from the snack box every day on his way home! The children are encouraged to develop their skills and interests and I have been very impressed by the things my son has picked up whilst at nursery,
such as learning the alphabet, counting and various songs. My son also has special needs and I have found the staff to be very supportive of the extra care required. The only thing I would love to see improved is the car park as it can get extremely busy at certain times of the day, meaning that you get stuck or can’t find a space, which can be quite stressful. Perhaps the pick up/collection times could be staggered to relieve this issue? Also, the car park lines are unclear so perhaps these could be repainted as often cars park over the lines, wasting space meaning that not as many cars can fit in as would be possible.

Reply from Catherine Griffin, Director at Children 1st @ Syston

Thank you very much for your lovely review. We welcome all feedback, and take on board your constructive comments. The nursery is due for refurbishment and these areas are under review. Kind Regards.


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Review from V P (Mother of Child) published on 26 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Since the handover, standards within the nursery seems to have dropped.
The number of children in the room seems to have increased massively, probably legal, but it never seemed that crowded before. Staff seemed too busy with general housekeeping, changing nappies, tidying up and so on, rather than
spending time with kids/teaching.
The management team did not seem very forthcoming when my child was unsettled.
Don't feel very informed about changes in the nursery and what is going on.
Meal choices could be healthier, usually one good meal a day, however, breakfast is always the same (cereal and toast, nothing warm or cooked, where is the fruit?) and I don't rate lemon curd sandwiches as very nutritious. I always get told my child ate several helpings, yet he always comes home eating a big dinner.

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Review from Julie G (Mother of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Son has attended the nursery from the age of 9 months. He is happy to go there every day. Watching him develop different skills every month has been amazing. He is developing and being challenged by the staff at the nursery. He enjoys the outside garden in his play.
The staff all know his needs
and talk to you about his day every time we collect.

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Review from Anisha (Mother of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Some positive changes seen since the takeover. However, information re changes proposed/ undertaken not been communicated well. Would be nice to know future plans for room changes, equipment changes, menu changes etc.

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Review from A R (Mother of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery with lots of activities to help children develop and progress with their developmental milestones.

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Review from Shayna H (Mother of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter had been attending Gables since July 2017 and she has come along so much with her speech and development. The staff are great with her and she has formed some lovely bonds with both staff and other children. The nursery overall is clean, well looked after and generally lovely and pleasent.
In the summer they have picnics in the garden, party's and even bouncy castles, makes me a little envious to have to go work and miss out on the fun. I looked at other nurseries in the area before choosing Gables and none of them made me think my daughter would enjoy growing up there until she starts school. I highly recommend This nursery to anybody looking for childcare in the area.

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Review from Rachel (Mother of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at this nursery for 18 months and is extremely happy. The staff are wonderful and genuinely care for all the children at the nursery. It is a happy, fun and welcoming environment. They do some some wonderful activities and my daughter is thriving here. I would highly recommend
it.

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Review from Louise B (Mother of Child) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has thrived since being at Children 1st @ Syston, The Gables. She has always been very sociable and her social skills have only improved. Her interests are encouraged and we are always informed at the end of each day how well (or not!) she has eaten, the activities she has taken part in
and what she has learned. She always leaves exhausted and talking about what she has been doing so we know she has been busy and happy!

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Review from Jade D (Mother of Child) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attended Children 1st @ Syston, The Gables from age 1 in until she went to school and my son is now attending who is 3 years old. The girls are all lovely and most of the staff have been there for a number of years. They have given me support when my son struggled with speech and pointed
me in the right direction to gain further advice. All the girls are fun and loving with my son in a professional manner, and we will miss them all when he goes off to school in September.

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Review from Shane G (Father of Child) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, helpful and caring staff. I always feel that I have left my son in good hands and when I go to pick him up he doesn't want to come home.

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Review from SB (Mother of Child) published on 17 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really caring staff who work with the child's individual developmental age. My daughter has shown attachment to all the carers that have looked after her. Staff are always very friendly and polite.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Children 1st @ Syston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Children 1st @ Syston is calculated as follows: ( (330 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 370 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Children 1st @ Syston is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 131 number of registered child places is 26.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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