Bright Horizons Solihull Day Nursery and Preschool

77 Kineton Green Road, Olton, Solihull B92 7DX
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9.6 75 Reviews
  • Bright Horizons Solihull Day Nursery and Preschool, Solihull
Bright Horizons Solihull Day Nursery and Preschool offers seven individual home-bases tailored to each age group, with an external play area where the children can flourish and explore while building a lifelong love of learning.

All age rooms have been designed to be flexible and with good access to the garden (five of the rooms have direct access).

Children in the nursery are well prepared to transition to school with the Ready for School Programme which includes Growing Readers, Writers and Mathematicians.

All-inclusive fees include all meals, snacks, branded nappies, wipes and creams.

All food is freshly cooked by the on-site chef and is nutritionally balanced.

The nursery is conveniently located on a residential road connecting Solihull to Olton. The nearest train link into central Birmingham is Olton, which is 0.4 miles away with a train journey time of 15 minutes. The nursery is also located close to a good road network and a number of bus routes.

Care Provided by Bright Horizons Solihull Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Person in charge
  • Kerry (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Solihull Day Nursery and Preschool Reviews (75)

Total of 75, showing 1-20
9.6

Bright Horizons Solihull Day Nursery and Preschool has a Review Score of 9.6 (9.598) out of 10, based on 21 reviews in the last 2 years. Over all time Bright Horizons Solihull Day Nursery and Preschool has 75 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I only have to say how amazing all staff are. Every time my daughter is at the nursery, I can carry on with my day without worrying about anything. The little one is very happy each day she's attending.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Solihull Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Child moved to preschool class midway through the year and it has been a smooth transition. She loves going to nursery and we are so grateful for the staff support. She has become more confident and is always keen to tell us what has happened during the day.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your great review! We're delighted to hear that your child had a smooth transition to the preschool class and is enjoying her time at nursery. It's wonderful to know she's becoming more confident and loves sharing her experiences with you. We appreciate your kind words about our staff support!


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Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery for over a year now and he absolutely loves it. The staff are friendly, caring and supportive. My son always speaks highly of all the staff in preschool and staff from other classes that he meets during his day.
The staff are always happy to update us at the end of the
day during pick-up. The app is brilliant and is regularly updated during the day and we love receiving pictures of what he has been up to.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your lovely review! We're thrilled to hear that your son loves the nursery and that our staff have made a positive impact. We're glad you enjoy the daily updates and photos through the app.


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Overall Experience  Overall Experience 5.0 out of 5

The deputy manager and all the staff are simply outstanding. My daughter is very happy to attend the nursery. The work done by all the staff is excellent. There are many activities, my daughter is learning many new things and socialising with other children.
Thank you very much for your excellent work.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that your daughter is happy at the nursery and enjoying all the activities. Our team works hard to provide a nurturing environment and your kind words mean a lot to us. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Solihull Day Nursery and Preschool is an excellent nursery and the staff have been very caring and patient with my lovely daughter. I really like the facilities, the rooms and outdorr space, I find the chef and the food arrangements very satisfactory and overall, I'm having a wonderful
experience with Bright Horizons.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your lovely review! We're so glad you and your daughter are enjoying your experience at Bright Horizons Solihull. We appreciate your kind words about our staff, nursery and food arrangements!


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Overall Experience  Overall Experience 5.0 out of 5

My little one started here back in June.
I have to say, the team have been great.
Good communication and updates which is great when you are so worried about how your little one will react to new people and environments after being with Mum for a year.
My little one has thrived and loves his nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your five-star review and for sharing your positive feedback with us!


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful place with wonderful staff. There’s always something really fun on for the children and they really do take very great care to treat each child individually. My daughter has come on leaps and bounds in her self-confidence and learning since she’s been here. Will be really sad when we have
to move on to school.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your five-star review. We're thrilled to hear that your daughter has made such great strides in her self-confidence and learning with us. We'll miss her when she moves on to school, but we're confident she'll continue to thrive.


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Overall Experience  Overall Experience 5.0 out of 5

Our child recently started at Bright Horizons and we could not have been happier.
It's not just the care they take with my son but the whole atmosphere and communication with us.
They have an app that constantly updates us throughout the day with how he's doing and events meaning we can feel involved.
The
staff really care. As well as looking after my child, they went above and beyond to help us with the administration. They accommodate all sorts of dietary requirements no matter how difficult.
Cannot recommend highly enough!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us. Thank you for your recommendation.


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Overall Experience  Overall Experience 1.0 out of 5

I don’t normally leave reviews but I had to remove my child from this setting. Some of the staff are great, then there are others who do not seem to care, there is a massive lack of consistency. My child had a fairly serious accident at the setting, of course accidents happen, but unfortunately nobody
seemed to know how it happened which is unsettling. An internal investigation was dragged out for longer than needed and I would have to consistently chase the management for updates. Nappies were regularly put on incorrectly, pretty basic for a childcare setting in my opinion and cream for a skin condition not applied as asked. A small child was left in a state of distress while I waited to collect my child, none of the staff tended to them for a substantial period of time, confirming my decision to remove my child. If that is acceptable behaviour while a parent is standing there, especially one who has raised concerns, I questioned what was happening when parents were not around.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Thank you for sharing your experience. We are aware of your case and were saddened to see your child leave. We apologise if you felt the accident review took too long, but this was to ensure a thorough investigation and to provide you with an accurate response. If you have any further details or if there's anything specific you would like us to address, please feel free to contact our customer service team at ukcomplaints@brighthorizons.com


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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Bright Horizons Solihull are just amazing. They do a tiring job so effortlessly in taking care of the children, all whilst keeping a smile on their faces. Thank you to two staff members in particular for all that you do in providing an entertaining, fun, and educational environment
for our son. They are great with taking onboard any feedback and make sure that we are listened to (especially with my 101 requests!). Another staff member is great at ensuring the children are fed well, with lots of choices of yummy meals and healthy options - the only thing I would love is to see a halal option available on the menu, apart from that, no complaints from me. Keep up the wonderful work, we are lucky to have you all!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been very settled in Bright Horizons, Solihull. There is plenty of indoor and outdoor space in comparison with others in the area. Our son continues to progress in terms of his development and really enjoys his days in nursery. The staff are always helpful and welcoming and it is just a
lovely setting for children and parents alike.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

We're delighted to hear that your son is thriving at Bright Horizons, Solihull! Thank you for choosing us to be a part of your child's early years education and care.


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Overall Experience  Overall Experience 4.0 out of 5

Very professional, very clean, really kind and caring staff. Wouldn’t send my son anywhere else. Garden space is incredible. Thank you for always making my child's time happy. Great lunch menus for the kids so lots of variety.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

Have used this nursery for all 3 of my children, with 2 of them still attending! I can’t recommend them enough, the staff are so lovely and you can tell they really care for the children. The days are packed with fun and educational activities and they have a great outdoor space for the children to
explore!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Hello, thank you so much for your positive feedback! Thank you for recommending us!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter's been at Bright Horizon for over 3 years and my son 3 months. They both absolutely love it and have learned so much. Every day is different for them with lots of fun educational activities. The staff are amazing and take their time to get to know every child.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the care and activities at Bright Horizons for my children over the past 2 years.
I really like the regular feedback and photos of the children sent to us regularly.
I find the staff to be very friendly, caring and engaging with the children.
Have recommended it
several times.
The only drawback is the cost which is quite high, however, it offers extended hours compared to other nurseries and everything is included.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Hello, we truly appreciate your positive feedback about Bright Horizons Solihull and your trust in us for the care of your children over the past two years. It's wonderful to hear that you have been impressed with the care and activities provided. We're grateful for your recommendations and understand that cost can be a consideration. We strive to provide value with extended hours and an all-inclusive approach. Thank you for choosing Bright Horizons Solihull.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started settling in at Bright Horizons Solihull in November, she needed a few more sessions to help which the management and nursery workers supported me with instantly! My daughter has been in this nursery now for 6 weeks and is like a different baby, super happy and content. The staff
are all incredible and attentive and support your child's needs, whatever that may be. There is a brilliant selection of activities and toys along with an extensive menu for different tummies! The app used is another added bonus as you can find out what baby has been eating, drinking, sleeping etc, very useful particularly in those early days. We are really happy we chose this nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

Being a first-time mom, I felt very nervous putting my baby into a nursery. Bright Horizons was the first nursery we had a tour at and we instantly knew our baby would fit in here. We loved the extra lengths the nursery go to for security, this has reassured me my child will always be safe. As for the
staff, the girls have been amazing always keeping me and the family updated. They are very approachable and every single one of them deserves lots of credit for doing such an amazing job of looking after our little ones.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Solihull Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

I looked around almost every nursery in Solihull that had the best reviews but upon visiting, this nursery stood out hugely. The rooms are large and beautifully decorated and maintained, full of natural light. The children are all happy and clean, they follow instructions so well and are happy in doing
so. The staff absolutely love what they do and have a motherly vibe about them, they also listen and work with parents to help children thrive. The manager is fantastic and is happy to accommodate requests, the building itself is very secure and safe. I was so anxious about choosing a nursery for my daughter, I literally lost sleep over it but Bright Horizons changed the anxiety into excitement. I know my daughter will be so well looked after here by people that really care and in a homely environment that's packed full of resources for learning and fun. The outdoor area is by far the biggest and best I've seen. Literally the Rolls Royce of nurseries in every way!

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has settled in really well since starting back in January. She always looks forward to going to nursery and comes home with a smile on her face. Having visited the nursery several times since she started, it is a fantastic nursery. The staff are always polite and friendly and can tell they
love what they do and have the children's best interests. Her key persons have always been really nice and have loads of communication with us through the app with pictures and what they plan on doing for the week.
The nursery itself is always clean and tidy, and each of the rooms looks great and engaging for the kids. The nursery has a massive garden, complete with a large play house with a slide and a reading den. Plus plenty of room for the kids to run around in. We are super pleased with how she is doing and all that is going on at Bright Horizons Solihull Day Nursery and Preschool.

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Overall Experience  Overall Experience 1.0 out of 5

We went after big name ‘Bright Horizons’ but unfortunately, this nursery was really not up to the mark. After attending the 1st settling session, we were so disappointed that we had to make a decision to switch nursery. Staff had no control over the kids. I literally stepped on a kids poo on the floor
during our visit. During our visit, they said there is no registration fee because we applied for 30hrs funding. But after we informed them that we won’t be joining the nursery, the manager sent the invoice of £75 registration fee. Absolutely disappointed.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Solihull Day Nursery and Preschool

Thank you for taking the time to write a review. We have been through all your emails with the nursery manager and seen your reviews. We do wish your child all the best with his nursery journey after you chose a nursery that was closer to your home, but as you are aware this nursery does not offer a fully funded place and a full-time place was reserved for your child with the non-refundable registration fee in place. Unfortunately, registration fees are not refundable at any of our nurseries.


Our complaints department are happy to discuss this review and complaint further. Please contact ukcomplaints@brighthorizons.com


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Current Review Score: 9.6 (9.598)

Overview of Review Score

The Review Score of 9.6 (9.598) out of 10 for Bright Horizons Solihull Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.598 for Bright Horizons Solihull Day Nursery and Preschool is calculated as follows: ( (206 Excellents x 5) + (17 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) + (13 Very Poors x 1) ) ÷ 249 Ratings = 4.598

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Solihull Day Nursery and Preschool is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Kerry

Kerry

Job Title: Nursery Manager

Kerry has been at Bright Horizons Solihull Nursery, where she has been nurturing young minds since September 2018 after relocating to the area.


With a passion for early childhood education that began the day she left school, Kerry has devoted her career to the development and well-being of young children.


Every day at the nursery brings new challenges and opportunities, which Kerry finds incredibly rewarding. She takes great joy in watching the children develop over time, knowing she has played a significant part in their growth. Her enthusiasm for fostering a supportive and engaging environment helps ensure that each child can explore, learn, and flourish. Kerry's dedication to the early years is evident in her daily interactions, where she continually strives to make a positive impact on the lives of the children and their families.


Frequently Asked Questions about Bright Horizons Solihull Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Solihull Day Nursery and Preschool accepts?

Bright Horizons Solihull Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Solihull Day Nursery and Preschool Open?

Bright Horizons Solihull Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Solihull Day Nursery and Preschool have capacity for?

Bright Horizons Solihull Day Nursery and Preschool has capacity for a total of 90 Children.

How far is Bright Horizons Solihull Day Nursery and Preschool to the centre of Solihull?

2.5 mile(s) as the crow flies, distance by road may be significantly further.