Monkey Puzzle Day Nursery Altrincham

Mere House, 34 Market Street, Altrincham WA14 1PF
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9.6 23 Reviews
Monkey Puzzle Altrincham is a large detached building laid out over four floors. It is situated on Market Street in the affluent town centre of Altrincham and is a five minute walk to the tram and bus stop. It also boasts close links to the M56 and M6, providing easy access for those parents who commute.

The nursery is owned and managed by early years experts, who have extensive skills and abilities in implementing and understanding the EYFS and have been a successful teaching team for the past 13 years in a Trafford school.

The aim of Monkey Puzzle Altrincham is to provide all children with outstanding childcare to ensure they receive the best possible start in life within a happy, secure and stimulating, home-from-home environment. The nursery is filled with passion and enthusiasm for delivering first class care and education to children from birth to five.

All children benefit from bright spacious rooms that are fantastically resourced with high-quality equipment, specifically selected to be age and stage appropriate.

The baby room benefits from a separate sensory room that engages the children with lights and sounds to enhance their development. The toddler room is a huge space providing endless opportunities for messy and exploratory play. Preschool is another large room benefiting from fantastic provision, including sand/water play, role play, small world and construction. The children also receive daily literacy and numeracy sessions to help prepare them for that all important transition into school.

Monkey Puzzle Altrincham has a unique indoor/outdoor room, dedicated for physical development, designed especially to be accessed, whatever the weather may be. This room leads out onto a raised decking area with a large climbing frame, sunken sand pit and bicycle track. This really is a nursery that promises to provide the best for each and every child!
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Care Provided by Monkey Puzzle Day Nursery Altrincham

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Nicola Cooper & Laura Cardy (Directors/Managers)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 58
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Monkey Puzzle Day Nursery Altrincham

  • £68 (full day)
    £43 (morning half day session)
    £41 (afternoon half day session)
  • Parking

  • They have a small car park to the rear of the building that parents and visitors are welcome to use.


Monkey Puzzle Day Nursery Altrincham Reviews (23)

Total of 23, showing 1-20
9.6

Monkey Puzzle Day Nursery Altrincham has a Review Score of 9.6 (9.564) out of 10, based on 19 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Altrincham has 23 reviews.

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Review from Disharee D (Mother of Child) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at the nursery when she was just a baby of 6 months and went full time. From the very first day she was loved and cared for immensely in the baby room and we were relieved that my daughter didn't have any problems settling in. She went on to the teenies and toddler room and again
all the staff were amazing and she loved and looked forward going to the nursery everyday. She was blooming into a happy and bubbly child and I am ever so thankful for all the wonderful caring staff there. I would definitely recommend Monkey puzzle!!

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you so much for your lovely review! We're delighted to hear that we've made such a positive impact on your child's early years. Wishing you all the best as you relocate. We truly appreciate you being part of our Monkey Puzzle family!


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Review from C H (Mother of Child) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle is an absolutely amazing nursery where our little girl has thrived. As a family, we have been so happy with the care that has been provided by all of the staff who clearly work so hard every day. The activities offered are beyond excellent and her days are always so varied which allows
her to learn so much. The staff go above and beyond and clearly really care for all of the children. Would recommend to anybody looking for a nurturing nursery with the needs of the child at the forefront of all that they do.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

A heartfelt thank you for your lovely review. Knowing how much you all love being a part of our Monkey Puzzle Family and hearing that your child is thriving in our care, makes the whole team immensely proud!


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Review from N W (Mother of Child) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have sent both my girls to Monkey Puzzle Altrincham and it's been such a lively experience. They have both skipped in each day and made special bonds with all the staff and my eldest was set up so well for starting school which was then such an easy transition for her. The staff are like a family
and my girls definitely feel that. I would recommend Monkey Puzzle to anyone who needs reliable and loving care for their children.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for your wonderful review! We're delighted to know that both of your children have had such a consistent and positive experience with us. It's fantastic to hear that you feel we've provided the loving and caring environment we strive for in our family-oriented approach.


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Review from Sinead C (Mother of Child) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise Monkey Puzzle enough. Our child loves attending every day the staff are all attentive and caring and it's exactly the environment you want your child in.
We are so happy we sent our child there.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for your lovely review! We're thrilled to hear you feel we're achieving five stars in every category. Your support means a lot.


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Review from Dana H (Mother of Child) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just can't recommend this nursery enough. My daughter has always enjoyed going to the point where she's now so excited to see her Monkey Puzzle adults every morning. She likes it so much that she's on occasion cried when she's had to leave. Kinda stings but how amazing is it that she's obviously had
such a great time, that she doesn't want to leave.
I've got to say the staff here have just gone above and beyond in December in making the children and parents run up to Christmas so festive, happy and entertaining. The crafts days, the festive activity days parties and the big Christmas dinner their fabulous chef made were just truly outstanding.
The attention to small things are really special. The staff care so much and you feel the warmth when you enter the building. I feel so lucky my baby is in this beautiful happy environment.
I love that they are always looking and working on improving systems and that they communicate this to us weekly.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for your wonderful feedback about your time in our Monkey Puzzle family. We genuinely aim to make everyone feel included in our community and to ensure that each family's journey with us is as enjoyable as yours has been.


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Review from S F (Father of Child) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has attended Monkey Puzzle Altrincham for 2 years. He has always enjoyed being at the nursery and has built lovely relationships with the other children and staff.
The staff at Monkey Puzzle really care about the children and each of our son's personal milestones have been celebrated just
as much at nursery as they have been at home!
Our son has delayed development with his communication, nursery picked up on this quickly and helped us to get the right support for him. They then worked with other professionals to ensure that adaptations were made to meet his needs.
We are very glad we chose Monkey Puzzle Altrincham. It is a safe, welcoming, and friendly environment and we would recommend this nursery.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for your feedback. We're delighted to hear that you and your child are having such a positive experience within our Monkey Puzzle Family.


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Review from S H (Mother of Child) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My children attended Monkey Puzzle Altrincham for nearly 3 years and we removed them in September 2024. For the first two years we had absolutely no complaints at all and would highly recommend them to fellow parents. Following their 'Outstanding' rating, we believe the standard of care started to decline
and fell short of our expectations. Pros - Central location, some caring key workers. Cons - Lack of visible senior management and poor communication. Behaviour management (negative language, time outs). Parking is really tricky at peak times given the location.
Unfortunately, I would no longer recommend this nursery.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for taking the time to bring your experience to our attention, we take all feedback very seriously. The views you have shared are somewhat unexpected. You expressed in an email on 12/09/24 that your children had been cared for by some incredible staff and you would not post anything negative about the nursery. In response to a lack of visible senior management, both an Assistant Manager and Deputy Manager have always been available and on site, apologies if this did not meet your expectations. Our aim is to provide the best possible care, and it is something we take very seriously. Once again, we are sorry that you feel the experience did not meet your expectations and wish you and your family the best for the future.


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Review from F B (Mother of Child) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We removed our daughter in September 2024. During the first year, my daughter enjoyed going to Monkey Puzzle and she made some great friends. She had some good keyworkers, and she developed well. Once the nursery received an outstanding rating, they opened a new nursery which took their time up.
Pros:
Good outdoor space. Some caring and good keyworkers. Central location. Spanish classes.
The cons: Staff attrition is very high. Leadership - defensive when receiving a complaint/concern. Toileting, regularly returned from nursery with soiled clothes and underwear, often with nappy rash (when in nappies). Food - limited variety. An example: my daughter ate cereals for breakfast for the entire time she was there. Trips into community very rare. Disappointing given the central location. Behavioural management: Time outs were used and negative language. Sadly the standard of care did not meet expectations.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for sharing your feedback. We are pleased your daughter enjoyed her time with us, developed well, and formed strong friendships. We also appreciate your positive comments about our outdoor space, Spanish classes, and key workers. Regarding your concerns, we assure you that we operate with the highest standards of care:
1.Staff Turnover: Whilst turnover can occur in childcare, we ensure transitions are smooth and staff are well-trained, maintaining quality care.
2.Toileting: Our staff follow strict hygiene protocols, we regret any inconvenience caused and assure you our practices prioritise each child's dignity and comfort.
3.Food Variety: Our menus meet children's dietary needs and are regularly reviewed for balance and nutrition.
4.Trips: While outings are less frequent, we provide enriching experiences within the nursery.
5.Behaviour Management: Our team is trained in positive behaviour management, and our practices align with safeguarding as confirmed by the Local Authority Designated Officer.


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Review from M P (Mother of Child) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle Nursery is the best nursery in this area I would recommend it to anyone. My daughter learns many things and the nursery teachers are so hard work and kind.
The management is so good and we are so happy with this nursery.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for your review, we really appreciate you taking the time to complete this!


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Review from R M (Mother of Child) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our child loves attending Monkey Puzzle in Altrincham, she has always been very happy and settled there and looks forward to going. She has made a lot of her first friends at Monkey Puzzle and loves all the staff.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for your review. We really appreciate your feedback.


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Review from Lisa B (Mother of Child) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and genuinely care about the children - my son calls his key worker his best friend. I am informed about daily activities with detailed updates and pictures. The environment is always safe and clean. I have never had any issues in the 3 years my son has been at Monkey Puzzle. The
food is fantastic and is regularly reviewed and updated to make sure it's as varied and nutritious as possible. I have such peace of mind when I drop off in the mornings.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you so much. We will be sad to see your son leave for big school, but know he will flourish in this new challenge!


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Review from Ellis B (Father of Child) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t ask for more. My daughter always enjoys herself there and clearly has a good connection with her key worker and several other staff members.
The app is updated regularly so I can always see how my child is doing, what she’s had for dinner every day etc.
Her time there has also clearly helped
her development as she often comes home with words, songs, actions etc that she has picked up.
When the weather permits the staff often take the children to local parks.
It’s my first child so I don’t have any experience to compare with but what I have experienced has far exceeded my expectations and I would recommend Monkey Puzzle to anybody who asked me.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Wow! Thank you so much for such an honest and lovely review. We can't wait for the years ahead with you guys as part of our Monkey Puzzle Family!


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Review from Amandip S (Father of Child) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Monkey Puzzle Day Nursery for 3 years now, (he will be attending school a year early come September) but in these 3 years we have watched him grow up to be a well-rounded, happy, articulate little child.
He loves the nursery, the staff are so welcoming and caring that we have had
no issues or worries about his days at all.
The environment at Monkey Puzzle is perfect for nurturing those early year developments.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

We will be sad to see you leave in September but know that he will flourish in his school career. Thank you for being a big part of our Monkey Puzzle Family!


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Review from Rebecca F (Mother of Child) published on 11 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little boy has attended Monkey Puzzle Day Nursery since the end of March, he has settled in so well and has the biggest smile on his face when we get to nursery each morning. The staff have been amazing with him and have built lovely relationships with him in a short space of time.
He has come
on so much since he started at Monkey Puzzle, the staff work on personalised targets and we receive regular updates with his progress.
We love seeing the updates with photographs and information about what the babies have been up to each day. They regularly go out on trips around the local area. We love Monkey Puzzle and are so glad we chose this nursery!

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you so much for your review. Like you say to have made such a positive impact in such a short space of time is great to hear. Building our Monkey Puzzle community is so important to us.


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Review from C D (Mother of Child) published on 11 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 2 year old loves Monkey Puzzle Altrincham. She talks about her friends there all the time and is obviously very happy.
The staff are wonderful and the children go on trips to the local parks and library which they thoroughly enjoy. There is a focus on learning and education but also on the children
having fun.
Knowing our daughter is content, makes us, as parents, completely delighted with the care she receives at Monkey Puzzle Altrincham.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for your review. Knowing we have a nursery full of happy children makes us so proud.


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Review from Kate S (Mother of Child) published on 11 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before our son started with Monkey Puzzle Day Nursery. I was nervous as I didn't know what to expect or how he would adapt to this big change. The managers couldn't have done anymore to answer all my questions and put me at ease. The staff are all so lovely and caring and our son settled into the nursery environment
really well.
He's moved to the next room now and is continuing to thrive. I love getting the photos and updates on the app to see what he's been up to, especially in the early weeks and months I found this very helpful and reassuring. I can see a real bond between our son and his key worker which as a mum is so lovely to see. Communication has always been very good and the owners are very responsive and understanding. We really like that the activities change regularly so he's getting to try lots of new things every week, he has so much fun!
I am so happy we made the decision to join the Monkey Puzzle family and we have recommended it to new parents already.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

It is so lovely to hear how happy you all are as part of our Monkey Puzzle family Kate! Thank you.


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Review from Jennifer B (Mother of Child) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Monkey Puzzle since he was 9 months old and is now in the preschool room. He has been very happy there in all the different rooms. The staff are wonderful and the daily feedback we get on the app is brilliant. I always feel completely happy that he is well cared for and looked
after. They do an excellent variety of activities with the children and the meal variation and variety is excellent too. I would 100% recommend this nursery.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you so much. We have loved having you all as part of our Monkey Puzzle journey for the past few years!


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Review from Theresa C (Mother of Child) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle Day Nursery has been the most perfect environment for our son to grow up in. They have supported his development in every way and he’s learning so much. He is excited to go to “school” every day and has a lovely network of friends to play with. He’s been through three rooms now and every
time he has been allocated a key worker who he has developed a great relationship with. All the staff are so kind and friendly. They really prioritise the children and their care and safety and I really feel like he is nurtured there. We love it.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you Theresa we really appreciate your review and for sharing your family's Monkey Puzzle journey so far. Our children are at the centre of everything we do and as you say we nurture them to grow into outstanding little people.


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Review from Emma M (Mother of Child) published on 31 May 2023
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Overall Experience  Overall Experience 5.0 out of 5

I have only positive things to say about Monkey Puzzle Day Nursery. Communication between staff and parents is excellent, the nursery is beautifully designed and maintained, and you can really tell the staff care. Our daughter only started there in April, and she settled in beautifully, going in with
a smile every day. The staff took the time to get to know her and help her adjust, and we can send her in without any worries knowing she is safe and happy. A truly wonderful nursery.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you so much Emma for sharing your experiences. We pride ourselves on communication and ensuring everyone is fully involved in being a part of our Monkey Puzzle Family!


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Review from Matthew L (Father of Child) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves Monkey Puzzle and we feel very confident that he is happy here. The team are great and he loves them very much.
I wouldn't hesitate to recommend this nursery, it is great.

Reply from Nicola Cooper, Owner/Director at Monkey Puzzle Day Nursery Altrincham

Thank you for your awesome review Matthew. It is great to know you all love being part of our Monkey Puzzle Family!


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Current Review Score: 9.6 (9.564)

Overview of Review Score

The Review Score of 9.6 (9.564) out of 10 for Monkey Puzzle Day Nursery Altrincham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.564 for Monkey Puzzle Day Nursery Altrincham is calculated as follows: ( (183 Excellents x 5) + (19 Goods x 4) + (7 Satisfactorys x 3) + (6 Poors x 2) + (12 Very Poors x 1) ) ÷ 227 Ratings = 4.564

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Altrincham is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 number of registered child places is 11.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

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Laura Cardy

Job Title: Nursery Owner

Joined: 2017

Laura Cardy BSc Hons PGCE has worked in Early Education for the past 14 years. She has been an EYFS leader in a primary school for the past nine years whilst also being a Reception class teacher.

Laura has an excellent understanding of what is required to establish and manage a high quality childcare setting. Laura has been part of a senior management team at her school where she has helped lead the whole school staff through the ever changing world of childcare and education. As part of her management role, Laura has helped lead the school through three successful Ofsted inspections where her EYFS department has always performed to an outstanding level.

Being a mother herself to two young children, Laura knows first hand, from a parents perspective, the importance of providing high standards of care and education to children. Laura is passionate about working in partnership with parents to ensure all families receive the very best for their children.

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Nicola Cooper

Job Title: Nursery Owner

Joined: 2017

Nicola Cooper holds a BTEC Nat Dip in Childcare and a Certificate in Early Years Practice (Level 4), and a Foundation Degree in Early Years Childhood Studies.

She has experience of working within a private day nursery setting and has worked as an EYFS teaching assistant for the past 13 years. Having worked across all age ranges between 0 to 5 she has an excellent understanding of what is required to manage the day to day running of a childcare setting.

Being a mother herself she has first hand understanding of the need for high quality early years care and education provision. Nicola prides herself on being a successful communicator and working in partnership with parents.

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Frequently Asked Questions about Monkey Puzzle Day Nursery Altrincham

What is the Age Range of Children that Monkey Puzzle Day Nursery Altrincham accepts?

Monkey Puzzle Day Nursery Altrincham accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Monkey Puzzle Day Nursery Altrincham Open?

Monkey Puzzle Day Nursery Altrincham is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Monkey Puzzle Day Nursery Altrincham have capacity for?

Monkey Puzzle Day Nursery Altrincham has capacity for a total of 58 Children.

How far is Monkey Puzzle Day Nursery Altrincham to the centre of Altrincham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Monkey Puzzle Day Nursery Altrincham to verify any information. View our terms and conditions. Monkey Puzzle Day Nursery Altrincham has a Platinum Service – more info.