A wonderful space for little minds to explore and learn. Staff are friendly and very hard working.
Lucy F (Mother of Child)
The staff at Fern Bank are brilliant, I could not ask for a better team to look after my girls
Nicola M (Mother of Child)
The prices are very reasonable too compared to other nurseries
Saman S (Father of Child)
Payable monthly
The nursery is set back safely from the road with a car park perfect for pick ups and drop offs.
Partou Fern Bank Day Nursery & Pre-school has a Review Score of 9.8 (9.802) out of 10, based on 24 reviews in the last 2 years. Over all time Partou Fern Bank Day Nursery & Pre-school has 54 reviews.
Review from K B (Mother of Child) published on 28 March 2025
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Reply from Leah Hannon, Marketing at Partou Fern Bank Day Nursery & Pre-school
Thank you so much for your kind words! We are thrilled to hear that your little one is happy and thriving at our nursery. Our staff truly care about each child and it makes us so happy to know that your baby has formed bonds with them. It's our mission to provide a stimulating and nurturing environment for all our children. Thank you for choosing our nursery, we are honored to be a part of your child's journey.
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Review from S P (Mother of Child) published on 27 March 2025
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Reply from Leah Hannon, Marketing at Partou Fern Bank Day Nursery & Pre-school
Thank you for your kind words! It means the world to us that your little one is happy and thriving at our nursery. Our dedicated staff are committed to making every child feel safe, loved, and stimulated. We're so glad to have your son as a part of our nursery family!
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Review from A B (Mother of Child) published on 24 March 2025
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Reply from Reece jones, Home Manager at Partou Fern Bank Day Nursery & Pre-school
Thank you again for taking the time to let us know how we and thank you so much for the positive review! We're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
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Review from Rebecca S (Mother of Child) published on 24 March 2025
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Reply from Leah Hannon, Home Manager at Partou Fern Bank Day Nursery & Pre-school
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Review from Shanice I (Mother of Child) published on 21 March 2025
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Reply from Leah Hannon, Home Manager at Partou Fern Bank Day Nursery & Pre-school
Thank you so much for sharing your positive experience with us! We are thrilled to hear that your child has adjusted well and is excited to come to nursery every day. Our dedicated staff strives to create a comfortable and welcoming environment for all of our little ones. We appreciate your trust in us and look forward to continuing to provide a nurturing and enjoyable experience for your child.
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Review from Dawn B (Mother of Child) published on 21 March 2025
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Reply from Leah Hannon, Home Manager at Partou Fern Bank Day Nursery & Pre-school
Thank you for your wonderful review! We are so happy to hear that your son is thriving at our nursery. Our team works tirelessly to provide a safe and fun environment for all of our children. We are glad you appreciate our new additions and look forward to continuing to provide exceptional care for your little one.
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Review from L O (Mother of Child) published on 21 March 2025
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Reply from Leah Hannon, Home Manager at Partou Fern Bank Day Nursery & Pre-school
Thank you for your wonderful review! We are thrilled to hear about the positive impact Partou has had on your child's early development. Our team is committed to creating a warm and nurturing environment, and we are always looking for ways to improve and enhance our services. We appreciate your feedback and are happy to know that your child is enjoying their time with us. We look forward to continuing to provide positive experiences for your family.
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Review from Lynette G (Mother of Child) published on 18 March 2025
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Reply from Leah Hannon, Home Manager at Partou Fern Bank Day Nursery & Pre-school
Thank you for your kind words! We're so happy to hear that your child is enjoying their time at Fern Bank Nursery and that our staff is providing exceptional care. Your trust in us means everything and we're dedicated to keeping your child happy and safe while you're at work. Thank you for choosing us! ??
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Review from L M (Mother of Child) published on 18 March 2025
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Reply from Leah Hannon, Home Manager at Partou Fern Bank Day Nursery & Pre-school
We are so thrilled to hear that you and your children are having a positive experience at our nursery! It brings us joy to see their confidence grow and we are honored to have a great relationship with your family. Thank you for trusting us with your children's education and development. We look forward to seeing them continue to thrive!
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Review from Sanya S (Mother of Child) published on 12 March 2025
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Reply from Leah Hannon, Home Manager at Partou Fern Bank Day Nursery & Pre-school
Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or pop into the office. Have a great day!
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Review from A A (Father of Child) published on 6 March 2025
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Reply from Leah Hannon, Home Manager at Partou Fern Bank Day Nursery & Pre-school
We are thrilled to hear that your daughter is enjoying her time at Fern Bank! Our team is dedicated to creating a positive and enriching environment for all children. We are happy to accommodate dietary needs and constantly strive to improve our facilities. Thank you for choosing us!
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Review from M D (Mother of Child) published on 26 November 2024
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Reply from Jennie R, Family Care Team at Partou Fern Bank Day Nursery & Pre-school
Thank you for your kind review; we are happy to pass along your comments to the team here at Partou Fern Bank Day Nursery & Pre-school!
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Review from S G (Mother of Child) published on 1 November 2024
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Reply from Jennie R, Family Care Team at Partou Fern Bank Day Nursery & Pre-school
Thank you so much for taking the time to write us a review, it means so much to us.
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Review from D F (Father of Child) published on 1 November 2024
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Reply from Jennie Rahali, Family Care Team at Partou Fern Bank Day Nursery & Pre-school
Thank you so much for taking the time to write us a review, it means so much to us. Reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything.
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Review from Hazel B (Mother of Child) published on 1 November 2024
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Reply from Jennie R, Family Care Team at Partou Fern Bank Day Nursery & Pre-school
Thank you so much for taking the time to write us a review, it means so much to us. Reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything.
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Review from Shannon H (Mother of Child) published on 1 November 2024
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Reply from Jennie R, Family Care Team at Partou Fern Bank Day Nursery & Pre-school
Thank you so much for taking the time to write us a review, it means so much to us. Feel free to reach out to us if you need anything. Have a wonderful day.
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Review from Jack D (Father of Child) published on 1 November 2024
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Reply from Jennie R, Family Care Team at Partou Fern Bank Day Nursery & Pre-school
Thank you so much for taking the time to write us a review, it means so much to us.
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Review from Jude W (Mother of Child) published on 1 November 2024
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Reply from Jennie Rahali, Family Care Team at Partou Fern Bank Day Nursery & Pre-school
Thank you so much for taking the time to write us a review, it means so much to us. Reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything.
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Review from Maysaa A (Mother of Child) published on 11 September 2024
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Reply from Erin L, Family Care Team at Partou Fern Bank Day Nursery & Pre-school
Thank you so much for your kind words! We are thrilled to hear that your daughter had a positive experience at our nursery. Our team takes great pride in creating a safe, friendly and healthy environment for all of our little ones. We wish your daughter all the best in her future endeavours. Thank you for choosing Fern Bank Day Nursery!
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Review from Amy S (Mother of Child) published on 28 March 2024
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Reply from Jennie Rahali, Family Care Team at Partou Fern Bank Day Nursery & Pre-school
Thank you for taking the time to let us know how we did. We hope you have a great day!
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The Review Score of 9.8 (9.802) out of 10 for Partou Fern Bank Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Partou Fern Bank Day Nursery & Pre-school is calculated as follows: ( (240 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 288 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Partou Fern Bank Day Nursery & Pre-school is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 number of registered child places is 19.6, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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