Orchard House Nursery

69 Charlton Road, London SE3 8TH
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9.2 21 Reviews
  • Orchard House Nursery, London
Orchard House is a highly respectable, family-owned nursery. Orchard House's greatest asset is its long-term team of staff who all ensure that the nursery teachers form deep bonds with the families and children attending the setting.

Orchard House's facilities have a home-from-home feel and will be going through a complete refurbishment throughout 2017.

The management believes strongly in whole brain development for young children and focus on providing a warm and welcoming environment for children to develop physical and mental learning as well as confidence and self-esteem.

The standard Ofsted curriculum is enhanced with weekly forest school sessions, cooking classes and outdoor trips.

Care Provided by Orchard House Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Owner
  • Pearson Nurseries Ltd
  • Person in charge
  • Donna Bachelor (Manager)
  • Number of Childcare Staff
  • 11
  • Total Places for Children
  • 32
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:15
    Tuesday 07:45-18:15
    Wednesday 07:45-18:15
    Thursday 07:45-18:15
    Friday 07:45-18:15
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Orchard House Nursery

  • Available on request by email or phone


  • Parking
  • Free on street Parking is available outside Orchard House Nursery.


Total of 21, showing 1-20
9.2

Orchard House Nursery has a Review Score of 9.2 (9.214) out of 10, based on 5 reviews in the last 2 years. Over all time Orchard House Nursery has 21 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My child has been attending for the past year and is now approaching two years old. I cannot recommend this nursery highly enough. He has absolutely thrived here and looks forward to going every day. The staff are incredibly caring and attentive and it's clear how much they value each child's individual
needs. The updates provided are fantastic, I always know what he's been up to and how he's progressing. It's reassuring to see how much effort they put into planning engaging activities that support his development across all areas. It's such a warm and nurturing environment and I know my son is well cared for and happy.

Reply from Daniela Severino, Owner at Orchard House Nursery

Thank you so much for the amazing review, it is so lovely to hear how happy your child is at Orchard House.


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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with our experience of Orchard House. The staff are kind and nurturing and genuinely love the children in their care. They took time to know and appreciate our daughter as an individual and she formed very warm and genuine relationships which allowed her to flourish. They provide a range
of fun and educational activities with a clear purpose and make use of a very good outdoor space to keep the children stimulated. They are excellent at keeping you informed of your child's daily activities via the app they use and always respond promptly to any communications over the phone and email. They do activities for different celebrations throughout the year, such as an Easter bonnet parade, which left us with some lovely memories. We really do feel that Orchard House has set a very firm foundation for our daughter's next steps and has helped her become the confident and happy little girl that she is. We were very sad to leave but will look back on our time there very fondly.

Reply from Daniela Severino, Owner at Orchard House Nursery

Thank you so much for your lovely review of Orchard house, we lave enjoyed the time we got to spend with you all and will be remembered.We are very happy that you had such a positive time and enjoyed the fun activities we provided.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter attends Orchard House and I feel so confident dropping her off in the mornings knowing that she'll have a wonderful time and be well looked after. She absolutely loves the staff and it's clear that they all care about the children so much and do whatever they can to help them learn and
have a wonderful experience. I really wouldn't hesitate to recommend this nursery - I am so glad we found it!

Reply from Daniela Severino, Owner at Orchard House Nursery

Thank you so much for the lovely review, we appreciate it so much. We love to watch them learn and grow and ensure they receive the best care. I am so happy that you are all part of Orchard House Nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Both my children attended Orchard House and I can say without a doubt that they have been exceptionally well cared for at the nursery. The staff are extremely loving and nurturing. They are generously attentive to each child's individual progress (emotional, mental, physical) and their creativity at
coming up with activities for them knows no bounds. They have patiently supported and encouraged our children through major milestones (transition to solids, potty training, anger and frustration management). The children love the food served at the nursery and never come home hungry. Nursery management are very supportive of the parents. Parents are provided with punctual updates on their child's daily activity throughout the day. All the staff take pride in the work they do... and rightly so!

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has grown and developed so nicely at the nursery. The staff are fantastic, their activities are really engaging for the kids, and we're so thankful for the way they are with her every day. We know she's fed very, very well. Plays so nicely with her friends and is already excited about moving
upstairs to the bigger age room.
The best part about this nursery is their communication with parents via the app. So I know my daughter is always safe and having fun as there are detailed updates every single day as well as photos/videos if permission is given.

Reply from Donna Bachelor, manager at Orchard House Nursery

Thank you so much for your lovely review of Orchard House Nursery; we are so happy to hear such lovely comments, and we take pride in our communication and working in partnership with parents. We enjoy watching her grow and develop and know she will do so well on the nursery floor.


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Overall Experience  Overall Experience 5.0 out of 5

My experience at Orchard House has been excellent. The staff genuinely care for the kids and look after their development really well. Every day has different food and activities with a dedicated staff member for a small group of kids.
They have a parent messaging group to keep us up to date, and
an app for photos and videos of our girls so we can see what they are up to. Staff celebrate our twin's milestones and have themed activities throughout the year like Xmas, Halloween, mothers day, fathers day etc.
The nursery manager is really helpful and always available. Very flexible when it comes to changing nursery days which is much appreciated.
As a first time parent, I didn't know what to expect but I know we have found the right nursery! Highly recommended.

Reply from Daniela Severino, Manager at Orchard House Nursery

Thank you so much for the lovely review, we really love what we do and watching how well they grow and develop. We are so happy to hear such lovely comments about our nursery and practice.


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Overall Experience  Overall Experience 5.0 out of 5

I have sent both my kids here (one graduated two years ago, my other son currently attends). They both love their experience here, and if they ever had a hard time saying goodbye to us, the extremely loving staff would ensure to give them lots of cuddles and special attention. I love the fact that I
can see what my children are doing on a daily basis through their online portal. The nursery provides lots of opportunities to take part in hands on/sensory activities. They accommodate our food needs, and overall my kids are happy. I only wish they had a bigger outdoor space.

Reply from Daniela Severino, Manager at Orchard House Nursery

Thank you for the lovely review we loved having your eldest and now the pleasure of watching your youngest grow. We take pride in our partnership with parents and appreciate everything. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started attending Orchard House Nursery at the end of September this year and since starting I couldn't be happier with how comfortable and happy my little girl is with the nursery, staff and other children. She's happy every time I pick her up. I love that you get updates with photos and
videos each day!
The staff are so lovely and helpful! I'm very happy with my choice within the area for her, within two to three weeks of starting her vocabulary started to expand too! This was definitely the best decision.

Reply from Daniela Severino, Manager at Orchard House Nursery

Thank you so much for the lovely review. She has done so well since starting our baby room. She is confident and happy which is lovely. We are glad you love our online portal. We appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

A great place for your child to grow and feel nurtured. Staff really take the time to know your children and create individualised engagement based on their interests. My son absolutely loves going to nursery and it feels as if they are all a part of our family.

Reply from Daniela Severino, Manager at Orchard House Nursery

This is such a lovely review thank you so much, we are also so happy that He feels at home and has made such good attachments with peers and staff. It is a pleasure to make it so much fun.


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Overall Experience  Overall Experience 5.0 out of 5

I have my two kids there and I couldn't be happier with the attention all staff give to them.
They always listen to our requests and try everything to make them possible.
My kids always go happy to the nursery and come even happier, that means everything.
Also, I think they really develop the kids
with very good and different activities. And they send us videos or photos during the day, which is lovely to see! I'm very happy with the food they serve, always lots of vegetables and fruit!

Reply from Daniela Severino, Manager at Orchard House Nursery

Thank you so much for the lovely review it is a pleasure looking after the children within our nursery, they are both confident and love to take part in activities. We are glad you are so happy and thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I recommend this nursery 100%! My son absolutely loves this nursery and is always excited to go! He loves the staff and has made so many friends. They have helped so much with his eating habits and he is now eating a whole different range of foods his confidence is also so much better! The staff are
so friendly and keep you up to date with everything!

Reply from Daniela Severino, Manager at Orchard House Nursery

Thank you so much for your lovely review, he really has done amazing since joining us.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has attended Orchard House since he was ten months old and we are very happy with the experience so far. Staff are extremely caring and attentive, and put a huge amount of effort and imagination into developmental activities. Our son has come on leaps and bounds in his time here and has strong
bonds with staff and classmates. We have almost daily updates from his key worker, meals are prepared on site, and the children have daily access to a large and well equipped garden (not so common in central London). The manager is wonderful, as are all the staff in the baby room. Parents get regular communication via messaging services and the app.

Reply from Daniela Severino, Manager at Orchard House Nursery

Thank you so much for the lovely review, it has been a please looking after him, he is such a happy and content little boy. We appreciate our parent support and involvement to make it as special as it can be. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has thrived during his near four years at Orchard House and transitioned to reception with ease (although he's keen to return to tell them everything every day). The staff have been consistent throughout his time there which speaks volumes. They are a genuine enthused and supportive team and
always have time to fill parents and carers in on their child's day (and share photo updates via a portal). The love and care they've given him has been so marked and he's been supported and equipped to pursue his interests and favourite activities from lifeboat drawings to growing sunflowers and cress. He loved the dinners there and misses them. We couldn't have wished for a better place for these formative years.

Reply from Daniela Severino, Manager at Orchard House Nursery

We have absolutely loved caring for him over the almost four years, we miss him teaching us new things each day and watching the excitement on his face. We are so happy he has transitioned to reception so well and we loved seeing him after his first session. Please keep coming back to see us. The Orchard house girls.


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Overall Experience  Overall Experience 2.0 out of 5

This nursery has potential to be a good nursery, but it is far from there yet! I was recommended this by some other mums, based on their previous experience and I’m sure that it was once a great place, but it is no longer. I had a terrible experience there.
Every day my son cried on the way there and
begged me not to go. Because I had to work, I sent him while I looked for another place. Every time I would pick him up he would be filthy, even though he had spare clothes. He would have his dummy even though I told them explicitly it was only for naps. I would be told by one worker that he had eaten all his lunch, then by another he hadn’t eaten a thing.
It was heartbreaking to see my son so unhappy.
Thankfully he only spent four weeks there before I took him out and put him in an infinitely better nursery down the road.
Orchard House is a no-frills nursery that offers basic care. Everything is in need of updating and refreshing. Personally, I would look for another place to put my child.

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Overall Experience  Overall Experience 5.0 out of 5

I have sent both of my boys to Orchard House and cannot recommend highly enough! The manager and her team have really created a family environment where kids thrive. From preparing my oldest to start big school to ensuring my baby feels secure and happy. My youngest son worships the ground his keyworker
walks on! One of the best decisions we made was becoming part of the (then Lollipops) now Orchard House family!

Reply from Daniela Severino at Orchard House Nursery

Thank you so much.


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Overall Experience  Overall Experience 5.0 out of 5

My family have used this nursery for four years for our two children. Sadly our time is coming to an end but we could not recommend it highly enough. The team of long serving dedicated staff cherish each child and make it a loving, nurturing environment. It is currently having a full refurb to make
it even better.

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Overall Experience  Overall Experience 5.0 out of 5

Our child, now 3 years old, has attended this nursery since she was 10 months old and she absolutely loves it. It's a relatively small nursery compared to some in the area, and the low number of children in the same place at the same time means the level of noise and chaos is contained.
Our daugther
adores the staff, which is almost identical to when she started there, ensuring a home-away-from-home atmosphere. The carers, both as individuals as a group, have impressed us a lot with their energy and keen interest in the children, but also because they seem to genuinely enjoy themselves at work. There is a sense of humour and flexibility that makes us all feel like we're part of a big family.

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Overall Experience  Overall Experience 5.0 out of 5

My 2yr old and my baby both attend this wonderful little nursery. We moved from a much bigger setting and have been delighted with this decision.
The toddler is always kept busy and excited and there is never a shortage of cuddles whenever he needs one. He loves all the staff and whenever I collect
him, anyone can fill me in on his day even if they are not his assigned key worker because they are just like a family and all very familiar with the children, and this goes for the baby unit too.
My baby started at just 4months and has been 100% loved and nurtured there ever since. They even teach me how to settle him gently!
I would think any little ones lucky enough to attend this safe, caring and exciting little nursery will be so so happy!
My toddler would like to add “I love it!” when I asked him his opinion, that’s straight from the horse's mouth!

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Overall Experience  Overall Experience 5.0 out of 5

The manager and the team at Orchard House are wonderful and have provided a loving, caring, stimulating and family-like environment for my eldest child for over three years and my youngest for the last six months. We could not be happier with our choice of nursery - from the baby unit leader and another
staff member in the baby room happily following our wishes around sleeping and weaning (and giving out lots of cuddles) to the deputy manager and another member of staff working out creative ways to stimulate toddlers in the nursery room (with day trips, cookery lessons and encouraging a love of reading) and to prepare them for school. In fact, all of the staff are just brilliant - without exception - and we are very grateful to them for everything they do for our children (and the enthusiasm with which they do it), both of whom are extremely happy at Orchard House.

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Overall Experience  Overall Experience 5.0 out of 5

I have sent both my children to Orchard House and I can't recommend it enough. A lot of the staff have been at Orchard House for years, and are fantastic with babies and older children. My daughter (who left for school last year) formed close bonds with the staff and other children and was always happy
and excited to be going to nursery. My son is in the baby room and settled in very quickly due to the loving environment. He is always extremely happy and contented when I pick him up.

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Current Review Score: 9.2 (9.214)

Overview of Review Score

The Review Score of 9.2 (9.214) out of 10 for Orchard House Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.933 for Orchard House Nursery is calculated as follows: ( (56 Excellents x 5) + (4 Goods x 4) ) ÷ 60 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.281 Points relating to the number of positive Reviews for Orchard House Nursery is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 number of registered child places is 6.4. 5 Positive Reviews ÷ 6.4 = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Daniela

Daniela Severino

Job Title: Proprietor

Joined: 2017

Daniela has a degree in Social Sciences and is passionate about children, positive parenting, travelling and cooking. She recently started leading Orchard House's weekly cooking class.


Donna

Donna Bachelor

Job Title: Manager

Joined: 1995

Donna holds a degree in childcare and has over 20 years experience in teaching and day care management. She has extensive experience in behaviour management and children with special needs.


Sarah

Sarah Day

Job Title: Deputy Manager

Joined: 2003

Sarah holds a level 3 diploma in childcare and is a qualified Forest school leader. She is passionate about nature and how child-led outdoor play encourages self esteem and child development


Hannah

Hannah Brant

Job Title: Baby Unit Manager

Joined: 2006

Hannah holds a level 3 childcare diploma and has over 10 years experience working with babies. She is passionate about attachment parenting and believes it is important for babies to develop strong bonds with their carers.


Frequently Asked Questions about Orchard House Nursery

What is the Age Range of Children that Orchard House Nursery accepts?

Orchard House Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Orchard House Nursery Open?

Orchard House Nursery is open: Monday 07:45-18:15, Tuesday 07:45-18:15, Wednesday 07:45-18:15, Thursday 07:45-18:15, Friday 07:45-18:15.

How many Children does Orchard House Nursery have capacity for?

Orchard House Nursery has capacity for a total of 32 Children.

How far is Orchard House Nursery to the centre of London?

7.7 mile(s) as the crow flies, distance by road may be significantly further.