Kids Planet Wyke

180 Town Gate, Bradford BD12 9JP
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9.9 86 Reviews
  • Kids Planet Wyke, Bradford
Kids Planet Wyke offers day care for children from birth to 5 years old in a bright and spacious setting.

The team at the nursery are experienced and focused on encouraging each child to develop their independence and be their unique self, all in a setting equipped with a wide range of resources designed to promote development.

Care Provided by Kids Planet Wyke

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Chloe Graham (Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Kids Planet Wyke

  • Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.


Total of 86, showing 41-60
9.9

Kids Planet Wyke has a Review Score of 9.9 (9.898) out of 10, based on 32 reviews in the last 2 years. Over all time Kids Planet Wyke has 86 reviews.

Overall Experience

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Date Published

86
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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery for just over a year and I've not yet had one issue. Her development and character has come on amazingly. She loves coming home and telling us all about her day and what fun things she has been up to. A great nursery would definitely recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My 2 year old son has recently started attending Kinder Haven. I couldn’t be happier with the support and care he receives. We made the decision for him to attend due to a real lack of social interaction and meaningful stimulation throughout lockdown. He is already thriving and this is down to the devoted
staff and excellent facilities that are available. My son is naturally very fussy and clingy, despite this he has settled so well and all my questions and concerns have always been met with kindness and understanding. Prior to this my daughter (now school-age) attended here and there was no other contender when looking for my son.
Kinder Haven provide a stimulating environment for learning. They nurture individuality and really get to know the child and their family. They offer healthy food and have a lovely outdoor space. The app is updated regularly throughout the day and is a great way of seeing how their day is going. I couldn’t recommend it enough.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending this nursery since he was 9 months old. There has not been a day where he has cried or not wanted to come. Every day I pick him up he is smiling from ear to ear, he always brings his artwork home and on Mother’s Day and Valentine’s Day he made me something special, which
I thought was a nice touch by the team. He gets healthy meals and plenty of attention, I know he is in good hands and safe while he is here due to the precautions the team have put in place both in terms of COVID and overall safety measures. I even saw on the parent app recently the team teaching the older children the recovery position! There is always something interesting being posted on the app so we can see what they are up to. If I mention any challenges or behaviours we are trying to overcome the team are more than willing to help, for example, teeth brushing and the importance of this! my child has flourished here and I have nothing but good things to say! Thanks, team!

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Overall Experience  Overall Experience 5.0 out of 5

My 3 year old daughter has been attending Kinder Haven Wyke since July 2020. We had recently moved into the area and couldn't travel such a distance to take her to her previous childminder. Initially, we were worried on how she would fit in, but she fit in straight away. The staff are lovely and keep
us up to date on how she has been through the day, how much she has eaten and the parent app is great to see the activities for the day. My child has significantly grown in confidence and ability since we sent her to Kinder Haven and we are very happy with the service they provide. She attends 3 days a week and loves it so much that on the days she doesn't attend - she asks if she can go to nursery. We would highly recommend Kinder Haven Wyke.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy started at Kinder Haven when he was 8 months old. He has a great bond with the staff in his room and loves going every week. His development has been amazing and he’s learnt so many new things since attending. I couldn’t recommend this nursery enough!

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Overall Experience  Overall Experience 5.0 out of 5

Choosing a nursery was such a big deal to me, as it will to many parents and I definitely made the right choice with this one. The manager and the girls have been amazing with my little one and she has come on so much during her year there! My daughter loves coming here and it is amazing to see her
developing new skills each week, not only that but she eats way better there than she will for me at home. It is definitely the best decision we made and I couldn't recommend them enough, thank you guys.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves nursery and he comes home with a different word everyday. He couldn’t really talk before he went to nursery but now he’s talking. They are really good with him and he’s only been there since January so I highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started here in September. She has established some fantastic relationships and we have seen a positive impact on her learning. She has become more confident in her language skills and personality. All the staff are welcoming and helpful. My daughter loves being at the nursery and enjoys
the structure and learning they provide. The management team are always happy to help and respond and support any queries I have had immediately. I really recommend this nursery.

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Overall Experience  Overall Experience 1.0 out of 5

I had many different problems with them when my son attended. He was only there two days and I pulled him out within the first week. The manager is rude and becomes aggressive about money. When I wanted to pull my son out she was agitated and rude to me about why I wanted to pull him out. They told
me he had been morngy all day which I find very unprofessional, they were charging me for his dinners which is fine but then never encouraged him to eat just left him to it. I was told to bring his own water bottle for covid and was coming home not touched which makes me believe he went five hours without even a drink of water. On the visit to look at the nursery, the manager said I was not allowed to ring in and ask how he was doing as they had a parent app that uploaded photos throughout his day. I never received one photo, I wouldn't recommend, this nursery was a horrible experience, they make it sound brilliant when really it isn't and will be going to Ofsted about it all.

Reply from Lou Deacon, Operations Manager at Kids Planet Wyke

We pride ourselves on high levels of service and reputation and we are saddened you have felt it necessary to leave this negative review rather than discuss this with the nursery. After our conversation yesterday I hoped I had reassured you of our practices around how we allocate funded places and our optional service packages that are available. As discussed, our optional extras are totally voluntary and dependant on each family's personal financial circumstances and choice. I can see that this review was left on Monday before raising your concerns with the nursery and giving them the opportunity to address them in full. Please be rest assured we take all concerns seriously and I thank you for speaking with me. We wish you and your family all the best for the future.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been attending the nursery since January 2019 when he was eleven months and so he has grown up with the staff. He’s always been well looked after and the manager is always willing to answer any queries straight away. They were great while closed over lockdown in 2020 and even called
us during this time to check how our little boy was. Since going back I’ve been hugely appreciative of all the steps they’ve taken to keep all the children safe. They have managed to make the nursery fun, with smiles on their faces despite the difficult situation of wearing face visors. All the workers are lovely and the app they use to provide updates is really reassuring while myself and my husband have been at work.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started this nursery a half year ago. I was very worried how she would adapt, especially while during Covid-19 as she wasn't socialising. At first she did cry, but amazing support was given, not only for her, but for me as well and she is going to nursery with a big smile now. An app is
used to record a child's day where observation, pictures, meals and information is posted, which I find very informative and useful. Thanks for amazing work Kinder Haven @ Town Gate Wyke.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Kinder Haven for 2 years now (she’s 3 years old) and I’m still 100% happy with the amazing service and care they provide for my little one. I really enjoy getting daily updates of activities on the app so I can talk about her day with her. She loves nursery and the development
they give her is fantastic- she’s absolutely thriving. My daughter is regularly coming home and talking about one practitioner, she wanted to invite her to her birthday party and this morning when leaving, was excited wondering if she would see this person today. It’s so reassuring that your child has built up such a good relationship at nursery, in my mind, this shows what a fabulous job they are doing. Thank you to all of the staff at Kinder Haven Wyke, you do a great job and we really appreciate you.

Reply from Lou Deacon, Operations Manager at Kids Planet Wyke

Thank you for your lovely review. During this pandemic reviews like this mean a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has recently transferred to a new room. The transition has gone well and she loves going to nursery. A member of staff has moved rooms also which I think has helped. The girls are really friendly and happy to answer any of my questions.
The only thing I would say is that ahead of transition
some of the differences could have been explained for example meals are no longer added to the app. This could be my fault though as we were on holiday at the end of August.
We are no longer allowed on the premises due to covid which is a shame as I used to enjoy watching my child interacting with her friend's upon arrival and leaving. She considers the practitioners her friends too. For example when I ask her did you play with your friends today she will say yes and the practioners name is always included when she reels off the names.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and attentive staff, who in my opinion, provide the best home away from home care. After 5-months away from nursery, my little boy who is two with some developmental delays has phased back to three full days and is running into the nursery at drop off time. Not only is that a great sign
of a great environment, but my little boy is also much happier and playful since being back at nursery, so their care has greater lasting effects beyond the time he is there.

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Overall Experience  Overall Experience 1.0 out of 5

My child actively dislikes attending the nursery and receives limited attention from the staff.
We have witnessed staff members ignoring her and others whilst they talked amongst themselves which was noted on video and apologised for.
In addition, items taken in are not applied and apparently lost
after a week.
In addition, the nursery management actively and aggressively pursued a payment of less than £100 owed for just over a week as a result of a funding change. This despite them knowing that the fee would be paid and that the only reason for the small amount owed was a result of a change of who would make the payment due to current circumstances. This was not for example due to fees not being paid but simply a known (by them) delay whilst a small piece of funding changed to the new scheme and would be backdated for the small sum not paid upfront.
I would not recommend this nursery and can think of many other excellent providers nearby.

Reply from Lou Deacon, Operations Manager at Kids Planet Wyke

We pride ourselves on high levels of service and reputation, and we are saddened you have felt it necessary to write such negative comments due to us implementing our policies. In regards to our policy on payment for childcare, we have tried to be supportive during this pandemic and have tried to support you with your personal financial situation as much as we could. Any decisions we take to end childcare are always a last resort. We wish you and your family all the best. Stay Positive and Stay Safe.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing facility and staff. My son has come on much in a short space of time which is just what he needed before starting reception! He is always keen to go into nursery and is always excited when I drop him at the entrance!

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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery in all respects. Very friendly staff and we are extremely happy with the care and development of our daughter. Her days are full of activities and she always says how she has had a great day at nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My child has attended this nursery for about 18 months now. I can not fault this nursery in any area. He absolutely loves going. I had previously removed him from an inadequate nursery and obviously, after my previous experience, I was nervous. I had no need to be, they tick every box and my son thrives
here. The staff are excellent and I would recommend this nursery to anyone looking for child care. Thumbs up all round.

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Overall Experience  Overall Experience 5.0 out of 5

My Daughter started here on September 19th when she was 18 months old for one day per week, initially on a Monday, but she didn't seem to get on well on that day, so with no hesitation, the nursery changed her day to a Friday as per my request, and she has just thrived, she cried every week for the
first couple of months, but the staff were great with her, so patient, and week by week it just got less and less, and now she is sad when she leaves. She asks every day if it's a nursery day, she talks about it all the time, storytime is her particular favourite. She has come on leaps and bounds with being more sociable and confident. I can't recommend the nursery enough.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has just started back there after a break while I was on maternity, I started her at a playgroup but nothing was anything like it is here. My daughter comes home shattered and says she enjoys her day.

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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Kids Planet Wyke is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Kids Planet Wyke is calculated as follows: ( (352 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 382 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kids Planet Wyke is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Chloe

Chloe Graham

Job Title: Nursery Manager

Chloe Graham is the nursery manager at Kids Planet Wyke.


With over eight years’ experience within childcare and a Level 3 SEN qualification, Chloe started as an apprentice and worked herself up. She is passionate about supporting the team with training elements and giving the children the best possible start in life.