Twisty Tails Nursery (Pinner)

Rear of 13A Bishops walk, Pinner, HA5 5QQ
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8.1 21 Reviews
  • Twisty Tails Nursery (Pinner), Pinner
As new parents, finding the right nursery for your child can be a daunting task. At Twisty Tails Nursery in Pinner, the team understand that choosing the right childcare setting is one of the most important decisions you will make for your child's early years. That's why they strive to provide a nurturing, safe and stimulating environment where your child can learn, grow and thrive.

Located in the heart of Pinner, the nursery offers high-quality childcare for children aged 3 months to 5 years. The experienced team of qualified practitioners are passionate about providing the best possible care for your child and work closely with parents to ensure that every child's individual needs are met.

Twisty Tails Nursery follows the Early Years Foundation Stage (EYFS) curriculum, which focuses on seven areas of learning and development. They offer a variety of age-appropriate activities and experiences that help your child develop socially, emotionally, physically and intellectually. The learning environment includes bright and spacious playrooms, a sensory garden and a soft play area.

The team understand that healthy eating is crucial for a child's development. That's why they offer nutritious meals freshly prepared on-site using locally sourced ingredients. They cater to all dietary requirements and allergies.

Twisty Tails Nursery is committed to providing a safe and secure environment for your child. They have implemented strict safeguarding policies and procedures to ensure that all children in their care are protected and feel safe.

They encourage you to come and visit the nursery, meet the team and see for yourself what makes Twisty Tails Nursery a special place for young children to learn and grow. They look forward to welcoming you and your child to the nursery.

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Care Provided by Twisty Tails Nursery (Pinner)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Tenysha Calliste (Nursery Manager)
  • Number of Childcare Staff
  • 7
  • Total Places for Children
  • 30
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays only
  • Parking

  • Parking available


Twisty Tails Nursery (Pinner) Reviews (21)

Total of 21, showing 1-20
8.1

Twisty Tails Nursery (Pinner) has a Review Score of 8.1 (8.084) out of 10, based on 1 reviews in the last 2 years. Over all time Twisty Tails Nursery (Pinner) has 21 reviews.

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Review from Reece C (Father of Child) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughters enjoy attending Twisty Tails Pinner and look forward to going to nursery every day. The staff are very caring and are very attentive and are very helpful with helping them progress in all areas of their development.

Reply from Gosia Nowocinska, Owner at Twisty Tails Nursery (Pinner)

Thank you so much for taking the time to share your experience at Twisty Tails Pinner Nursery. We take pride in knowing our parents and children are happy. Twisty Tails Team.


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Review from G K (Mother of Child) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter could not attend any nursery earlier due to the pandemic and this was the first time she would be away from us. The centre manager and staff at Twisty Tails Nursery made this transition easy for all of us. My child has become more social and confident and looks forward to going to the nursery
every day.

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Review from Z I (Mother of Child) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son always looked forward to going to the nursery. The manager is extremely supportive and patient.

Reply from Twisty Tails Pinner, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for all your support and feedback. Twisty Tails Nursery Pinner team.


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Review from Grenville D (Father of Child) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been very helpful and my child progressed a lot.

Reply from Twisty Tails - Pinner, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for all your support and feedback. Twisty Tails Nursery Pinner team.


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Review from Tanvia H (Mother of Child) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very friendly and helpful. The best thing about this nursery was booking space for extra sessions and hours. They always kept my daughter whenever I asked, without prior notice and I was very happy with this nursery. In the beginning, there were staff issues but now the management has
changed, it's good.

Reply from Twisty Tails Nursery Pinner, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for all your support and feedback. Twisty Tails Nursery Pinner team.


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Review from T M (Mother of Child) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I like this nursery because I think they focus on every child's necessities. The manager is a very good person. My child now is getting involved in the English language and he is speaking very much with me about his day at nursery.

Reply from Tenysha Calliste, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for your kind words. It has been a pleasure looking after your child and watching his English develop.


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Review from Julian C (Father of Child) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers and staff at Twisty Tails Pinner to be absolutely fantastic with my 1-year-old. He loves going in every morning which is great for me to see. The staff are very welcoming every morning. He has learnt so much from the time he has been there, from becoming more independent with
his daily activities, communicating with me, and his overall happiness. My son enjoys the wide range of activities that the nursery provide from messy play, painting, colouring, storytime, nursery rhymes and including baby yoga!
The daily online and verbal feedback is excellent. It is very helpful to see photos of my son engaging in daily activities. The staff understand the importance of developing various baby/toddler skills to help them achieve their age milestones. The fresh food and snack variety are excellent too. This is my second experience (2 years apart) with Twisty Tails Pinner and the nursery team have been amazing with both my boys.

Reply from Tenysha C, Manager at Twisty Tails Nursery (Pinner)

Thank you Julian. We really appreciate your comments. Twisty Tails Nursery Pinner Team.


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Review from Mansi R (Mother of Child) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery and brilliant staff! My son is a very active 18-month-old who needs a lot more variety in his day and Twisty Tails has been the perfect place for him. Since starting the nursery last summer, he's found interest in so many new things and generally loves being at the nursery. The staff
are very attentive, always cheerful and absolutely wonderful to talk to. Being a first-time mum, they have helped and worked with me through my son’s development through his first stages of life. I would highly recommend Twisty Tails to anyone. A big thank you to all the staff for their hard work, dedication and patience and above all making it a happy and fun place for my son to go to every day.

Reply from Tenysha Calliste, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for your kind words it has been a pleasure having your child and watching him grow into a confident little man.


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Review from Nertila S (Mother of Child) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery, great facilities, lovely location, and dedicated staff! I’m particularly pleased with how the staff look after my son. He has developed a lot through play and activities at the nursery. Definitely the best nursery!

Reply from Tenysha Calliste, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for the kind review. We at Twisty Tails Nursery (Pinner) team are very pleased that your son is enjoying the nursery.


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Review from Faith M (Mother of Child) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It will be close to a year since my daughter joined Twisty Tails Pinner, and I have not regretted sending her there. The manager and her team are superb! They are always professional, helpful and patient. Being a first-time mum, they have helped my daughter and me through important milestones like potty
training, eating different foods and teaching her how to share. The manager and her team always provide helpful feedback and are open and receptive to parent input. They treat each child as an individual and show a very caring, attentive and compassionate nature towards the children.

Reply from Ria Nathwani, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for your lovely kind words. We appreciated the feedback!


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Review from Jasmin G (Mother of Child) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a first-time parent and needing to put my son in a nursery in the midst of a pandemic, the staff at Twisty Tails Pinner couldn’t have made me feel more relaxed. I viewed several nurseries before being easily made more comfortable with Twisty Tails. My son has developed so well in the few months he
has been attending and has made special bonds with lots of the staff and children there. I couldn’t recommend them enough. Thank you.

Reply from Ria Nathwani, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for your lovely comments! I am so glad to hear how comfortable you are.


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Review from Tara S (Mother of Child) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at the nursery for one year now. We are very happy with the quality of care and the varied activities she does there. The staff are friendly and welcoming and she talks about them, and her friends there, very positively. The meals are balanced, and the staff have also recently
supported us with potty training which has been really helpful. We wouldn't hesitate to recommend this nursery to anyone. Our youngest child will also be starting there soon.

Reply from Ria N, Nursery Manager at Twisty Tails Nursery (Pinner)

Thank you for your lovely comments. We definitely look forward to welcoming your youngest very soon!
Kind Regards.


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Review from M C (Father of Child) published on 2 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As first-time parents you are more cautious about anything and everything to do with your child, especially who you leave them with whilst at work. We visited many nurseries but nothing compared to the warm and welcoming environment that Twisty Tails provide and encourage. Although the nursery is out
of our way and does add additional time to our commute, none of the other nurseries compared to the amazing team and most importantly the care that they provide to our daughter. Our settling in period was fantastic, everything was talked through in detail, well structured and most importantly at a pace that suited both our daughter and my wife and I. She settled in much faster than we expected and by the end of it, she went to all staff as if they were family members. We would highly recommend this nursery to all parents who want a homely atmosphere where their child would feel safe and a team that provides an outstanding service.

Reply from Twisty Tails Nuesery (Pinner) at Twisty Tails Nursery (Pinner)

Thank you for the kind review. We at Twisty Tails Nursery (Pinner) team are very pleased that your daughter is enjoying the nursery.


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Review from Patricia C (Mother of Child) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Keyworker is good and has a great relationship with my daughter. Management not only take care of the children but also look after the parents. I am happy with all the changes that have been made.

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Review from Gayle D (Mother of Child) published on 13 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has just started the nursery in December, she has settled in so well and I couldn't have asked for any more support from the practitioners. The Management team are very informative and are always available to help and support me with anything I need. My daughter who is based in the toddler
room has an amazing bond and connection with her key worker and also her secondary key person. The team are so lovely and welcoming. They always take my childs interest and development into consideration as there is verbal communication as well as communication via their apps.

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Review from S P (Mother of Child) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery has provided my son many opportunities, his speaking and his eating has improved a lot, this is due to the care and attention he gets from his nursery teachers, they understand him so well. He absolutely loves it here. We could not ask for a better learning environment for him.

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Review from M L (Father of Child) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has been treated very well. The staff together with the facilities are good.

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Review from Daniela G (Mother of Child) published on 10 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to Twisty Tails Pinner. She always has a smile on her face when I drop her off and pick her up. The staff are amazing and always take an interest in what my daughter has been up to in the hours she is not there. They are encouraging and show they have a genuine interest in my
child's development.
Management is always there to address and queries or concerns I may have. I am very happy with the care my daughter receives at the nursery. She started at the nursery at 6 months of age and will be turning 2 soon so had been there quite sometime now.

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Review from Katie B (Mother of Child) published on 9 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child loves going to Twisty Tails nursery. The staff working there are lovely and my daughter always comes home happy. Would recommend this nursery, it's great.

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Review from George D (Father of Child) published on 9 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Twist Tails Nursery (Pinner) has gone above and beyond to provide superb care for my kid. Every time we leave, he is so excited to go back the next day. He is usually a shy kid but since attending this nursery, he has come into his own and I cannot thank the staff enough.

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Current Review Score: 8.1 (8.084)

Overview of Review Score

The Review Score of 8.1 (8.084) out of 10 for Twisty Tails Nursery (Pinner) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Twisty Tails Nursery (Pinner) is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.167 Points relating to the number of positive Reviews for Twisty Tails Nursery (Pinner) is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 number of registered child places is 6. 1 Positive Reviews ÷ 6 = 0.167

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Twisty Tails Nursery (Pinner)

What is the Age Range of Children that Twisty Tails Nursery (Pinner) accepts?

Twisty Tails Nursery (Pinner) accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Twisty Tails Nursery (Pinner) Open?

Twisty Tails Nursery (Pinner) is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Twisty Tails Nursery (Pinner) have capacity for?

Twisty Tails Nursery (Pinner) has capacity for a total of 30 Children.

How far is Twisty Tails Nursery (Pinner) to the centre of Pinner?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Twisty Tails Nursery (Pinner) to verify any information. View our terms and conditions. Twisty Tails Nursery (Pinner) has an Enhanced Service – more info.