Monkey Puzzle Day Nursery Cambridge, Regent Terrace

12-13 Regent Terrace, Cambridge CB2 1AA
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9.6 42 Reviews
Monkey Puzzle Day Nursery Cambridge offers children a great early years learning experience.   

With rooms for various age ranges and each room reflects the seven areas of learning, as prescribed in the Early Years Foundation Stage.

Regular classes include sports from a specialist team of sports coaches.

Fees are inclusive of freshly prepared breakfast, lunch, tea, snacks and drinks, branded nappies, wipes and creams.

Daily menus are selected by a professional nutritionist to meet energy requirements of children.
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Care Provided by Monkey Puzzle Day Nursery Cambridge, Regent Terrace

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Maggie Whiteside (Nursery Manager)
  • Number of Childcare Staff
  • 18
  • Total Places for Children
  • 59
  • Age Range
    • from 0 years 3 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Monkey Puzzle Day Nursery Cambridge, Regent Terrace

  • You will be pleased to hear that we are eligible to receive government funding so children can have 15 hours funded nursery education and care per week starting the term after their second birthday. As we are open for 51 weeks of the year we offer the funding on a stretched claim which means that children access 11.4 hours a week over the whole year. Non-funded hours are charged at a normal rate. Please see our website for further fee information.
    Please send us an email for further information.


Monkey Puzzle Day Nursery Cambridge, Regent Terrace Reviews (42)

Total of 42, showing 1-20
9.6

Monkey Puzzle Day Nursery Cambridge, Regent Terrace has a Review Score of 9.6 (9.599) out of 10, based on 29 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Cambridge, Regent Terrace has 42 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely daycare. We have been very impressed with the care our children receive here. Warm friendly staff, great educational activities that the kids love and regular updates regarding what they get up to.

Reply from MARGARET Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

We are so pleased to hear your feedback, it is really important to our team that the children and families are happy with the care we provide.Thank You!!!!


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Overall Experience  Overall Experience 5.0 out of 5

We had a fantastic experience at Monkey Puzzle Nursery, Regent Terrace. Our child smoothly transitioned into reception, well-equipped with a strong foundation in letters and numbers, thanks to the excellent education provided there. The communication with staff and management was always clear and supportive,
making us feel secure and well-informed. The carers left a lasting positive impression on our child, who still speaks highly of the nurturing environment. The professionalism, approachability, and family-oriented 'Stay and Play' activities were greatly appreciated. I wholeheartedly recommend this nursery to anyone seeking a supportive and enriching environment for their child.

Reply from Margaret Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

I am so happy your little one had such a fantastic experience at our nursery, I am looking forward to sharing your comments with the team!


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery! Wonderful staff who really took an interest in the children's well-being. Our son loved going, and it set him up for school really well. Special shout out to one of the staff who was outstanding.

Reply from Margaret Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

Thank you for your review, I am so glad your son had a great time at our nursery and was well-prepared for the transition to school!


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Overall Experience  Overall Experience 5.0 out of 5

Our kids liked this nursery a lot. They enjoyed the variety or educational and entertaining activities, friendly teachers, good cooked food (breakfast, lunch, tea). We always received up-to-date information about day to day activities of our kids (sometimes with short stories about them and photos),
the food they have eaten, amount of time they slept etc, which inspires additional confidence. All the teachers were very kind and attentive to our kids, and the kids liked them a lot!

Reply from MARGARET Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

Thank you for a lovely review, it will be wonderful to share your review with the team!


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Overall Experience  Overall Experience 5.0 out of 5

My child is very happy to attend it every day Very good and friendly staff. Secure child pick up. And the ability to attend 3 days a week. A personal thank you to the staff for settling my child in the nursery.

Reply from MARGARET Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

Thank you so much for your review, we love to hear that your child enjoys coming to Nursery, I will pass on your thank you to the team!


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Overall Experience  Overall Experience 5.0 out of 5

My 8-month-old baby had two weeks of settling-in sessions - the staff were incredibly reassuring and immediately put him and us as parents at ease. He quickly bonded with the lovely staff members who were able to help emulate his nap and feeding routine from home.

Reply from Margaret Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

What a lovely review for us to receive, the team in the Baby Room are committed to ensuring the little ones settle well, we are so happy you feel reassured and your little one is happy at our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My child's adaptation (and mine) to the nursery was very slow but the staff were very patient and caring. I was so anxious and afraid of leaving my child with other people but nowadays I have absolute trust in all the staff who are caring for my son. They are lovely people taking the extra mile for
my son and for me. I cannot thank them enough.

Reply from Margaret Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

Thank you for this review of your experience at our Nursery, the team do their upmost to ensure each child's settling-in time at Nursery is tailored to each family, ensuring we build trust and form fantastic keyperson relationships! We are so glad you are happy with the service we provide.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter really enjoys attending Monkey Puzzle. The staff are always welcoming, caring and very hard working. We are impressed by the variety of activities our daughter is exposed to and immersed in.

Reply from MARGARET Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

Thank you for your review; we are so pleased that your little one enjoys the range of activities we offer and they enjoy coming to our nursery!


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Overall Experience  Overall Experience 1.0 out of 5

This nursery used to be very good. However, few staff have left recently and since then the quality of their work has been very poor. I really feel my daughter is not going to be safe with them and I decided to go to another nursery. I don't recommend it.

Reply from Margaret Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

I am saddened to see this review, at Monkey Puzzle we pride ourselves on having an open-door policy and we value feedback from our families, should you have brought your concerns to our attention we would have worked in partnership with you to resolve them quickly, we have had team members move on to pastures new recently but we are very fortunate that we never employ agency staff and this provides reassurance to our families. The nursery is more than happy to schedule a meeting should you wish.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Monkey Puzzle Regent’s Terrace. Communication between management, staff and parents is great with good feedback mechanisms in place. Children have the opportunity to explore their interests and activities to encourage their development based on their interests are provided. The
staff are great, caring and knowledgeable, and suggest ideas on how to continue building on activities they had done at nursery at home.
The only downside of the nursery is the limited outside space although they do the best with what they have. It would be great if the nursery took advantage of their location and used a park a bit more to let the children run around.

Reply from MARGARET Whiteside, Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

It is a priority for us to listen and take on board families' views and the teams always incorporate the children's interests in our nursery activities, we are planning on making more use of the beautiful park now the milder weather is here!


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Overall Experience  Overall Experience 5.0 out of 5

Could not be happier with this nursery. We had to take the tough decision to move our 20-month-old son from another nursery because he was not happy there and after 9 months had failed to settle. We were incredibly nervous that the same thing would happen here, but we couldn't have been more wrong.
He has now been here for a little over one month and is absolutely thriving, it has made a huge difference to his development, confidence and overall happiness. The team are incredible - so caring and experienced and have taken so much time to ensure that his needs are met in every way. The range of activities that he takes part in each day quite frankly blows my mind - I have no idea how they have the time to plan and set up such interesting, enriching tasks, but he comes home every night chattering nonstop about all the things he has done. I have absolute confidence in this Nursery and would recommend it to everyone.

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Overall Experience  Overall Experience 5.0 out of 5

The staff in the baby room have been wonderful during the settling in period. It has not been easy with separation anxiety and sickness. They have been very accommodating with food restrictions. They frequently consider what my son needs and how to best support his transition into nursery. It feels
like a joint effort to ensure he is happy. It is early days but they have delivered what they promised so far with regards to updates and photos. The staff are warm, caring and responsive. Everything is very well organised. The baby room can appear sparse but I can see that avoids overwhelming the children and that plenty of different resources are brought out when appropriate. I think it could perhaps have a few cosier areas/artwork like they have in their tweenies room (maybe I was just won over by the teepee and fairy lights in there!). We are yet to get a decent routine with sleep as it is such early days and we have had multiple sick days so I cannot comment on that aspect.

Reply from Maggie Whiteside, Nursery Manager at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

We are thrilled that your little one has settled with us at Monkey Puzzle Regent Terrace, our Baby room team ensures that each child is treated as the unique individual they are! We are currently in the process of making some changes to the Baby room environment and hopefully, the teepee and fairy lights will feature in there as well!


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Overall Experience  Overall Experience 5.0 out of 5

We couldn’t be happier with Monkey Puzzle Regents Terrace. The staff are fully invested in my daughter’s happiness and she loves going to nursery every day. Staff are bright, loving and professional. Communication with parents is excellent and we work together to support my daughter’s development at
home and nursery.

Reply from Thulie, Director at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

Thank you very much for your kind words and we are glad to hear that your little one loves coming to spend the day with us at nursery! We look forward to a continued partnership with you and supporting your daughter throughout her journey at nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Really great nursery. We visited a few nurseries and they all were awful in my opinion. But Monkey Puzzle set my mind right at ease. If there is ever a question they will answer. Very good feedback every day. Very happy with my choice of nursery.

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Overall Experience  Overall Experience 5.0 out of 5

It is the best nursery ever. My daughter really loves Monkey Puzzle Day Nursery. She loves everything that happens there. She loves the teachers, food and activities. She doesn't know English but she is still comfortable there. I feel at ease when she is there and I can trust the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring staff who are full of kindness and energy.

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Overall Experience  Overall Experience 5.0 out of 5

Our children have attended Regent Terrace for over a year now and they have truly thrived developmentally, including socially and emotionally. We are grateful to the wonderful staff there who have cultivated a nurturing and stimulating environment while demonstrating kindness and respect towards them
as unique individuals.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are really friendly and smiley when I drop my child off. They are happy attending nursery and talk positively about it when at home.
Drop off and pick up can be slow as there is only one door in and out, so you cannot push the buzzer to collect your child if another parent is talking with
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Overall Experience  Overall Experience 5.0 out of 5

Great nursery with great staff and facilities! Our experience at Monkey Puzzle Regent street has been wonderful since our child was 6 months through to over a year now. They are responsive, helpful, and clearly passionate for childcare and our children’s happiness and health in particular. They’re a
bit pricey £88/day, but it’s about in line with central Cambridge nurseries.

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Overall Experience  Overall Experience 4.0 out of 5

We are extremely satisfied with the high quality of learning, care and staff. That said, we would have been happier to pay the relatively expensive fee if the facilities were newer and more comfortable – we think the toddler room could definitely benefit from a refurbishment. Also, the roadside space
(where parents and children have to spend their waiting time at pick-up and drop-off) can be quite dangerous. We are nonetheless very grateful to the great staff for having played such an essential role in our daughter's development over her second year of life.

Reply from Thulie, Director at Monkey Puzzle Day Nursery Cambridge, Regent Terrace

Thank you of your review and we are pleased to hear that the staff team continue to contribute to your daughter's positive experience at our nursery. Thank you also for the feedback regarding the nursery, the safety of our families and staff is of the utmost importance and as such, we have recently extended the access to the setting for both pick-up and drop-off to all families. We hope this will help to make the journey into our nursery a positive one.


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Current Review Score: 9.6 (9.599)

Overview of Review Score

The Review Score of 9.6 (9.599) out of 10 for Monkey Puzzle Day Nursery Cambridge, Regent Terrace is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.599 for Monkey Puzzle Day Nursery Cambridge, Regent Terrace is calculated as follows: ( (261 Excellents x 5) + (57 Goods x 4) + (17 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 347 Ratings = 4.599

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Cambridge, Regent Terrace is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 number of registered child places is 11.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Monkey Puzzle Day Nursery Cambridge, Regent Terrace

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Meet the Team (2)

Thulie

Thulie T

Job Title: Nursery Owner and Director

Joined: 2017

My name is Thulie and I am a mother to three beautiful children. I spent a considerable amount of time in Sweden and I was very impressed by their take on nursery and pre-school learning, which focuses on child-led learning and creativity, in addition to using the outdoors to encourage exploratory learning. I believe this helps the children at this tender age to develop in leaps and bounds, compared to their peers who are not actively exploring and utilising the natural spaces around them.

I have worked in the City specialising in Finance roles, within multinational companies. Prior to that, I worked in management roles in Social Care, supporting young adults with Autism and Learning Difficulties. The experience I gained in this sector has given me a solid understanding of the importance of Safeguarding, Health and Safety and Compliance within a setting as well as providing a caring and stimulating environment for the people we care for every day.

My promise to parents, who choose to entrust us with their children, is that I will personally work with our very experienced manager and team to create a home-from-home environment for their children and can be confident that their children are getting the best care, cuddles and comfort.

... Read more
Maggie

Maggie Whiteside

Job Title: Nursery Manager

Joined: 2023

I have been working in the Early Years sector for 23 years and have 13 years managerial experience.
I joined Monkey Puzzle as a Nursery Practitioner in 2022 in the baby room and I had a wonderful time working with an experienced team and became a Manager in January of 2023. I have had so many rewarding moments during my time working with children and families and I am committed to doing my best to ensure every child in our care has days filled with
happiness.

Teamwork is crucial to offering high-quality childcare and Monkey Puzzle offers continuous professional development enabling practitioners to enhance their knowledge and skills and progress within the team.

... Read more

Frequently Asked Questions about Monkey Puzzle Day Nursery Cambridge, Regent Terrace

What is the Age Range of Children that Monkey Puzzle Day Nursery Cambridge, Regent Terrace accepts?

Monkey Puzzle Day Nursery Cambridge, Regent Terrace accepts Children aged from 0 years 3 months to 4 years 11 months.

What Days & Hours is Monkey Puzzle Day Nursery Cambridge, Regent Terrace Open?

Monkey Puzzle Day Nursery Cambridge, Regent Terrace is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Monkey Puzzle Day Nursery Cambridge, Regent Terrace have capacity for?

Monkey Puzzle Day Nursery Cambridge, Regent Terrace has capacity for a total of 59 Children.

How far is Monkey Puzzle Day Nursery Cambridge, Regent Terrace to the centre of Cambridge?

0.3 mile(s) as the crow flies, distance by road may be significantly further.