Monkey Puzzle Day Nursery Eltham

1 Alderwood Road, Eltham, London SE9 2JY
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9.9 94 Reviews
  • Monkey Puzzle Day Nursery Eltham, London
Monkey Puzzle Eltham is a brand new children's day nursery offering full day care and half day care sessions, to children aged 3 months up to 5 years.

The nursery is part of an award-winning nursery group and proud to provide high-quality childcare and excellent facilities.

Some of the brand new nursery facilities include...

- Highly qualified and well-motivated staff

- Beautifully appointed, bright open plan rooms

- Amazing outdoor play areas, which include a woodland forest school, mud kitchen and large walk-in sandpit

- Wide ranges of educational toys, resources and equipment

- Fantastic learning opportunities

Open times: Monday - Friday from 7.30 am - 6.30 pm, 51 weeks of the year. (Closed on Bank holidays and 1 week at Christmas)

Offering full daycare from 7.30 am - 6.30 pm as well as half day sessions. The morning session is from 7.30 am - 1.00 pm and the afternoon session is from 1.00pm - 6.30pm.

Funded sessions are also available.

Nursery fees include the following......nappies, wipes, formula milk, meals and snacks.

Care Provided by Monkey Puzzle Day Nursery Eltham

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Emily Quee (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 65
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week over Christmas

Funding & Fees Guide for Monkey Puzzle Day Nursery Eltham

  • £53.00 Half day sessions (Per Day)
    £90.00 Full day Sessions (Per Day)


Monkey Puzzle Day Nursery Eltham Reviews (94)

Total of 94, showing 61-80
9.9

Monkey Puzzle Day Nursery Eltham has a Review Score of 9.9 (9.882) out of 10, based on 34 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Eltham has 94 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Monkey Puzzle since February 2018 and he loves it.
He was so easily settled and from the very first days, I felt so at ease just walking out and leaving him so I could go to work it really was an amazing feeling. He would wave and give me a kiss and say bye.
Most nights
I would collect him and he would happily play away whilst the amazing ladies would do a handover.
A few months ago he transitioned up to the preschool room and it was so simple he is always happy.
The staff really know him and his personality and we have friends at the nursery that say exactly the same.
The chef is a miracle man as whatever he cooks my son devours!
I really feel like all the staff are invested in my son’s development and are interested as us as a family too which is such a lovely feeling!
He is developing so well and is now sounding out letters and enjoying books.

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Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with Monkey Puzzle Eltham in all areas. The care and attention they give to my daughter is second to none and she has come on leaps and bounds in her learning, skills and confidence. I especially like that the chef is on site and gets involved in teaching the children about food
and creates activities with them. Location is superb and the outside area is engaging and safe. Highly recommend Monkey Puzzle Eltham.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely and very caring practitioners.
My son loves going there and is super happy every evening when we pick him up. His days are full of exciting activities and lovely good - which he loves!
Thank you Monkey Puzzle!

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Overall Experience  Overall Experience 5.0 out of 5

My little boy seems to have a great time here. He settled in really quickly (his first nursery experience) and it was much less traumatic than I feared. The staff are approachable and friendly, the food is good and healthy. I never have a problem dropping him off in the morning. All in all, no negatives,
only positives.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my daughters started at Monkey Puzzle when it first opened in January 2018. This is the second Monkey Puzzle that my eldest has been to and as a comparison, Eltham is my preference. The staff are friendly and both children have always been very happy there. The food is all made from scratch
from the in-house chef, who is lovely. The nursery celebrate and recognise all national celebrations.
I am extremely happy with my choice in nursery and hope all future parents/carers feel the same.

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Overall Experience  Overall Experience 5.0 out of 5

Where to start, we love our nursery! We were initially very nervous about leaving our daughter, but the nursery staff made us feel so at ease and reassured us that we could call/email as much as we wanted to check on her. She has now been at nursery for four months and it's honestly the best decision
we made (particularly in comparison with some of the stories we hear about other nurseries!)
We have already noticed a huge improvement with her development - the activities are varied, the outside space is lovely, the food is great, the staff are very engaging and truly care for all of the children. It's another family environment for the children that attend and one that I cannot recommend enough.

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Monkey Puzzle Eltham since he was eight months old. I was apprehensive about leaving him so young but the team in the baby room have been so kind and caring that I couldn’t be happier with my choice! I love how well they know my son already and I can see him developing so much as
a result of him being there. It is lovely to be invited in for special days like the Mother’s Day afternoon tea and the managers are very open and friendly; emails are always replied to very quickly as well. They are also flexible if we need random extra days which is appreciated too. I love that they use their outdoor space all year round and engaged him in lots of different activities. The toys are clean and good quality which is not the case in all nurseries! He smiles as soon as he sees the baby room team so I know he has made such a good bond with them. Couldn’t be happier that my son is thriving in this brilliant nursery!

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Overall Experience  Overall Experience 5.0 out of 5

Searching for the right setting for your little one is daunting! When walking into Monkey Puzzle, I was impressed. The outdoor space is beautiful and constantly evolving. Activities provided are fun and engaging and having freshly cooked food on site in a fabulous kitchen by a trained chef is a real
bonus. Home-school links are tight: extra activities such as Sports Day, Christmas Party and Mothers Day Tea bring the nursery community together which is a real treat. The staff are fabulous: kind, caring and really know the children and families well. My daughter has been in the Toddler room since the nursery opened and is now in Mini Pre School, thriving alongside her excellent Key Workers and room leaders. Her development has soared in all areas and loves being part of the Monkey Puzzle family with her little friends. As a teacher and Early Years specialist, I am very happy with the progress my little one is making and can’t wait for my little girl's next adventures at this fantastic nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Monkey puzzle in Eltham is fantastic, my son absolutely loves going there. All the staff really care and help develope new skills whilst having fun and playing with other children. The nursery gets stuck in for all occasions (which I love) but they do not force it on anyone, 100% for effort from all
the girls. Brilliant nursery and highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

My Daughter attends Monkey Puzzle Eltham and she absolutely loves it, I couldn't be more happier to send her to this nursery after months of looking for a nursery that ticked all the boxes for me. The staff and friendly and welcoming and maintain professionalism throughout, there are many activities
on offer, they have an outdoor garden which is fantastic for the children to play in. The rooms themselves are bright and colour and the nursery itself is always very clean. My daughter settled very quickly and it’s lovely to see photos and artwork that’s given to me at the end of her session. I would highly recommend Monkey Puzzle Eltham.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started to go to the nursery when she was 15 months old, a year ago. The team was very supportive of both of us, trying to adjust to the new routine. My daughter is always playing and laughing when I come to pick her up and seems to be really enjoying the activities. She is always talking
A LOT on the way back home. The nursery itself is very bright and colourful. Lots of toys and books. And the menu is diverse and well thought.

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Overall Experience  Overall Experience 5.0 out of 5

I was very anxious about leaving my son upon returning to work, however, I needn’t have worried as the staff at Monkey Puzzle have been excellent in helping him settle in. Settle sessions were arranged for the month before to help him get used to the staff and the environment. After only a few full
days he now loves it. I have also noticed he is more interactive with learning toys and more sociable around other children which I believe is a result of his attendance at nursery. The staff are very friendly and approachable and are reassuring if you have any questions or concerns. Overall I cannot find any faults.

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Overall Experience  Overall Experience 5.0 out of 5

I love this nursery and so does my little one. She attended another nursery that was further away from us, so when this one opened we were so happy. The staff and the rooms lovely here! My little one has transitioned so well here and really enjoys going. Staff have been very helpful and they are so
friendly and approachable! Would 100% recommend

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Overall Experience  Overall Experience 5.0 out of 5

We discovered this Amazing nursery a few months ago after visiting many nurseries around. My daughter was in nursery before, sadly she wasn't really happy there as she couldn't really bond with the constantly changing staff.
I knew Monkey Eltham was perfect for her as the first day she visited, she
refused to leave! She felt comfortable quickly, the following days, the same, every time I pick up my daughter, she's hiding from me as she wants to stay! The best indicator for a parent, my daughter is happy. Friendly and professional staff who acknowledges her at all time, talking to them, challenging them in a very creative way, within a friendly and disciplined environment focused on your child's development.
Freshly cooked food served on site during the day, your child is really looked after.
I'm quite difficult to be honest, so you can trust my opinion.
I highly recommend them, these are nice people, very happy about our choice.


A Big thank you to all of you!


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Overall Experience  Overall Experience 5.0 out of 5

We visited a few nurseries in the area and we were very disappointed. Monkey Puzzle in Eltham really stood up from the first step. Everyone is so lovely and my son managed to settle in very quickly. Still early days to comment but so far it’s been great!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter joined this nursery 6 months ago as I was returning back to work, the staff were amazing with both of us who were finding it hard. They are amazing with not just settling my daughter but making sure she’s happy as well as keeping me updated and reassuring me. I’ve noticed a massive difference
in my daughters motor skills and other areas of development. All of the staff are lovely and personable with my daughter whether it’s the manager or staff from other rooms. By far the best nursery I visited.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves his days at the nursery, he is very happy there and I am more than comfortable leaving him in their capable hands. He started here at 13 months old, he settled in very well with no issues at all, the staff were very accommodating and attentive. Regular updates on his progress a well as
daily updates keep me well informed. The facilities are lovely, the garden is great and the rooms are bright and clean. I would have no hesitation in recommending Monkey Puzzle Eltham to anyone looking for a nursery place.

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Overall Experience  Overall Experience 5.0 out of 5

Very nice, modern nursery with very friendly staff. Our daughter is very happy and enjoys staying there for the whole day.

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Overall Experience  Overall Experience 5.0 out of 5

My son was 3 years when he started nursery and he was quite attached to myself and his nanny, hence I was quite concerned that going to the nursery will be a very difficult transition for him. However, the staff was very understanding and flexible and made the whole process smoother. They agreed on
a few settling sessions, as well as an initial home visit which really helped him settle in quicker. After less than a week, he went there smiling and came home happy.
He speaks really nicely about all the staff there who are caring and friendly, as well as the chef who according to him cooks them yummy food. They helped my son a lot in becoming more sociable and making friends, both there and outside nursery.
Cleanliness is very important to us and we've been happy to see that they do value this as well and nursery is kept very clean and tidy.
Would definitely recommend them and I trust that with time they will not only keep up the great work but will improve and develop further.

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Overall Experience  Overall Experience 5.0 out of 5

My son has recently joined Monkey Puzzle Eltham and is settling in very well. He isn't always keen on going to nursery, but as soon as he arrives he loves it and comes home full of what fun he has had there. The staff are very supportive, kind and friendly and have helped my son in many ways. His
potty training and eating habits have come on leaps and bounds since being at Monkey Puzzle and he is more confident in himself.

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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Monkey Puzzle Day Nursery Eltham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for Monkey Puzzle Day Nursery Eltham is calculated as follows: ( (366 Excellents x 5) + (34 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 407 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Eltham is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 number of registered child places is 13, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

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Vikki Aarons

Job Title: Nursery Owner and DIrector

Joined: 2017

I have a BTEC National Diploma in childcare and education and have worked within the childcare industry for the past 16 years.


I have a vast amount of experience when it comes to running a nursery setting and I am extremely passionate about providing high standards of care and education to children.
I am also a mother myself to two young children, both of whom attended nursery settings during their earlier years. I therefore appreciate first hand, from a parent’s perspective, the importance of meeting children’s needs through providing a nurturing, high quality setting full of unique and wonderful learning opportunities.


I will also be a hands-on manager at Eltham and am very keen to work in partnership with parents as well as build relationships within the local community.


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Lesley Chesterton

Job Title: Nursery Owner and Director

Joined: 2017

I have worked alongside my husband, in the Health and Safety industry, running our own Fire Protection company for the last 25 years.


Alongside offering a high standard of care and education to all children, high standards of health and safety within the nursery setting will always be our main objectives.
I have a huge amount of experience in accounts and HR and I am looking forward to working closely with the nursery staff and in partnership with parents and visitors to the nursery.