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The Muswell Hill Day Nursery has a Review Score of 9.3 (9.347) out of 10, based on 16 reviews in the last 2 years. Over all time The Muswell Hill Day Nursery has 23 reviews.
Review from P M (Mother of Child) published on 14 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at The Muswell Hill Day Nursery
Thank you for your review of The Muswell Hill Day Nursery. We are so glad you have had a positive experience with us and that your feel the warmth from our team. We are dedicated to providing a healthy, fun, safe and high-quality educational environment to each child.
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Review from Kate S (Mother of Child) published on 14 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at The Muswell Hill Day Nursery
Thank you for your review of The Muswell Hill Day Nursery. We are absolutely delighted to hear that you are so happy with our team! We really do have something special at our nursery and are thrilled we can share it with your child. Parent partnership is so important to our team and we love including you in your child's day and learning.
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Review from S C (Mother of Child) published on 14 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at The Muswell Hill Day Nursery
Thank you for your review of The Muswell Hill Day Nursery. We are so glad you feel confident leaving your child in our care! We are dedicated to providing a healthy, fun, safe and high-quality educational environment for each child so we are happy you have seen your son develop and feel welcomed by us all.
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Review from L R (Grandmother of Child) published on 14 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at The Muswell Hill Day Nursery
Thank you for your review of The Muswell Hill Day Nursery. We are very glad that your granddaughter has settled in well and that we have supported you with her health requirements so that you don't need to worry about her safety during her time with us. We truly care about parent partnership and the well-being of each child and will do all we can to ensure your whole family is supported regardless of your needs.
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Review from M D (Mother of Child) published on 14 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at The Muswell Hill Day Nursery
Thank you for your review of The Muswell Hill Day Nursery. We are glad to hear that you are happy with the childcare and education your family receives from our nursery. Our team does all they can to provide a healthy, safe, fun and high-quality educational environment for each child. We know how important a safe, nurturing environment is for them to thrive and we are so glad we have been able to provide that to your son!
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Review from L P (Mother of Child) published on 14 March 2025
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Reply from Robyn Hattingh, Marketing Team Lead at The Muswell Hill Day Nursery
Thank you for your review of The Muswell Hill Day Nursery. It's so sweet watching your child develop friendships with their classmates! We are so glad to hear your daughter is loving her time with us and feels so affectionately about our team. We truly do care about her well-being and our team works hard to ensure each child receives high quality childcare and education in a nurturing and safe environment.
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Review from C B (Father of Child) published on 24 September 2024
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Reply from Laura Wiltshire, Marketing Executive at The Muswell Hill Day Nursery
Hi there, thank you so much for your glowing review of our Muswell Hill Day Nursery & Preschool. We are honoured to have looked after your little one throughout their day nursery experience, right up until they go to school next year. We do our very best to ensure that all our children get all the necessary skills they need so they are prepared to take their very next step - primary school. Wishing you and your little one the very best in your journey together.
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Review from Suki K (Mother of Child) published on 24 September 2024
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Reply from Laura Wiltshire, Marketing Executive at The Muswell Hill Day Nursery
Hi there, thank you for leaving a lovely review for our Muswell Hill Day Nursery & Preschool. We do our very best to ensure we are hiring the very best staff who are both passionate and knowledgeable about early years education as we believe every child in our care deserves the best! We wish you and your little one all the best on your nursery and preschool journey.
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Review from A K (Father of Child) published on 24 September 2024
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Reply from Laura Wiltshire, Marketing Executive at The Muswell Hill Day Nursery
Hi there, thank you for taking the time to leave a review. We are sorry that you've been unimpressed with our Muswell Hill Day Nursery & Preschool. We appreciate feedback of any kind as it helps us grow as a nursery and as a company. We have forwarded your feedback to the Nursery Manager and if there is anything you like to discuss further, please feel free to call the nursery and speak to the Nursery Manager directly. Thank you.
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Review from T Z (Uncle of Child) published on 23 September 2024
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Review from K R (Mother of Child) published on 23 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at The Muswell Hill Day Nursery
Hi, thank you for taking the time to leave a review. It's so great to hear that your little one is loving her time here! Our friendly, nurturing team strive to build supportive relationships with the children in their care. Providing a great variety of activities for children throughout the nursery day means they are stimulated and engaged in developing important skills for the future.
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Review from H R (Mother of Child) published on 23 May 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at The Muswell Hill Day Nursery
Hi, thank you for taking the time to leave a review. It's great to hear that your little one is so happy here! Our kind, creative team devises a great variety of stimulating activities for children to enjoy throughout the nursery day which present plenty of engaging opportunities for learning.
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Review from G L (Mother of Child) published on 8 March 2024
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Reply from Charlotte Whyatt, Marketing and Communications Executive at The Muswell Hill Day Nursery
Hi, thank you for taking the time to leave a review. Our dedicated team take the time to get to know each child's needs so they can provide the right support to make the settling-in process as seamless as possible. Providing our families with regular updates through our app allows them to gain a great insight into their little one's day.
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Review from E T (Father of Child) published on 5 April 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at The Muswell Hill Day Nursery
Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one has made so much progress with us! Our team work so hard to create a supportive, nurturing environment where all children can thrive.
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Review from M R (Mother of Child) published on 24 March 2023
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Reply from Charlotte Whyatt, Marketing and Communications Executive at The Muswell Hill Day Nursery
Hi, thank you for taking the time to leave a review. Muswell Hill Preschool aims to provide a friendly, nurturing environment in which children can thrive. Our team is so passionate about helping children to learn and grow, providing a great variety of stimulating activities alongside our fantastic education programmes.
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Review from H W (Mother of Child) published on 23 March 2023
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Reply from Jessica Lawrence, Marketing Executive at The Muswell Hill Day Nursery
Thank you so much for leaving us a review. We are so pleased to hear that you have had a great experience with both of your children at our nursery and that they felt happy and secure. We will pass your kind comments on to our nursery team.
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Review from Luciana L (Mother of Child) published on 7 July 2022
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Reply from Laura Millward, Parent Liaison Officer at The Muswell Hill Day Nursery
Thank you for your lovely review and recommendation of our Muswell Hill Nursery and Preschool. We are delighted to hear that your little one loves attending the nursery. It is extremely important to us that we provide a warm and welcoming atmosphere for all our children and their families. We strive to build strong parent partnerships so that together we can enhance your little one's wellbeing and development. We love sharing feedback on your little ones day and thoroughly enjoy being able to provide professional advice when needed. Most importantly we are extremely happy to hear that you are able to go about your day knowing your little one is safe and happy in our care. Thank you!
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Review from S P (Mother of Child) published on 29 April 2022
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Reply from Laura Millward, Parent Liaison Officer at The Muswell Hill Day Nursery
Thank you for your review of our Muswell Hill Nursery and Preschool. We strive to provide a high standard of care and education for all of our children. We are delighted to hear that your little one is developing and progressing well through our enriching curriculum. We love your comment regarding the accent! Our children thoroughly enjoy learning in our indoor/outdoor room as well as accessing the garden area throughout the day. It is really important to us to offer an open door policy where families feel they can provide feedback and be reassured by our Managers and their team.
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Review from M S (Mother of Child) published on 26 April 2022
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Reply from Laura Millward, Parent Liaison Officer at The Muswell Hill Day Nursery
Thank you for your amazing review and recommendation of our Muswell Hill Nursery and Preschool. The settling in process for both you and your child is extremely important to us. We strive to build strong relationships with our families to ensure you are able to go about your day knowing that your little one is happy and safe with us. We love to hear that your little one is full of smiles and is confident to show you around and introduce you to all their friends and the nursery team. We are also pleased to hear that your little one enjoys their meals with us, we will be sure to pass your compliments on to our chef!
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Review from Seyi A (Mother of Child) published on 26 April 2022
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Reply from Laura Millward, Parent Liaison Officer at The Muswell Hill Day Nursery
Thank you for your review of our Muswell Hill Nursery and Preschool. We are really pleased to hear that your little one is progressing with their speech and social interactions at nursery. We aim to provide a variety of organised, fun learning activities for all the children. Effective communication is extremely important to us and is key to building strong relationships with our children and their families.
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The Review Score of 9.3 (9.347) out of 10 for The Muswell Hill Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.639 for The Muswell Hill Day Nursery is calculated as follows: ( (144 Excellents x 5) + (31 Goods x 4) + (10 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 191 Ratings = 4.639
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.708 Points relating to the number of positive Reviews for The Muswell Hill Day Nursery is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 number of registered child places is 21.2. 15 Positive Reviews ÷ 21.2 = 0.708
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Nicole has over 14 years of experience and knowledge in the childcare sector. Since stepping into her new Manager role from Deputy Manager, Nicole has loved growing and nurturing her team for the best possible outcomes in Early Years education. Her mission is for all children to be welcomed into a loving, nurturing and stimulating nursery, and Nicole truly believes in the uniqueness and diversity for all children and families.
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