Acorns at USW Treforest

University of South Wales, Llantwit Road, Treforest, Pontypridd CF37 1DL
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10 102 Reviews
  • Acorns at USW Treforest, Pontypridd
The newest addition to the Acorns family, this light and airy purpose built nursery can be found on the University of South Wales Pontypridd site at Treforest. Located on Llantwit Road, 5 minutes from the A470, this nursery is perfectly placed for travel in or out of Cardiff and the Valleys.

The nursery management team have had over 20 years experience working within Acorns. Staff and student children from USW as well as children from the wider community are welcomed into the picturesque nursery setting. Each group has their own base room and access to the tree-lined garden area enabling them to freely move between stimulating activities in the indoor and outdoor environment. All equipment is of the finest quality, chosen for its play and learning potential and is age appropriate to ensure that babies and children are learning through play.

The outdoor environment means that the children can hear the waterfall behind the nursery and the birds singing all day long. The pre-school children enjoy a woodland trail walk to the dedicated forest school area The covered outdoor area and open garden ensure that learning and fun continue whatever the weather.

Care Provided by Acorns at USW Treforest

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Natalie Pocknell (Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 2 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Acorns at USW Treforest Reviews (102)

Total of 102, showing 1-20
10

Acorns at USW Treforest has a Review Score of 10 (9.991) out of 10, based on 27 reviews in the last 2 years. Over all time Acorns at USW Treforest has 102 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My baby started nursery back in July at 8 months old and he has settled in wonderfully. He has always gone in with a huge smile on his face and is happy to be greeted by management and the rest of the team. Sincerely cannot thank you enough for all of the love, support and fun you provide for our little
boy. Truly means the world to have found the perfect environment for my baby to flourish in a home-from-home setting. Thank you all for simply being yourselves!

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Overall Experience  Overall Experience 5.0 out of 5

My little girl has been attending Acorns USW since January 2024 and I honestly could not praise the staff and nursery enough.
Staff are absolutely amazing- always so nurturing, warm and welcoming and provide the highest standard of care possible. I always feel so reassured and positive when leaving
her in their care.
She has thrived so much since attending and absolutely loves it there which speaks volumes in itself.
Can I also mention, they provide the most yummiest, freshly-made home-cooked meals and set up the most wonderful daily activities with continuous positive feedback throughout the day. It's a little haven for any child and I wouldn't put my trust in anyone else. 100% the best nursery out there!

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Overall Experience  Overall Experience 5.0 out of 5

Nursery was amazing, staff are very kind, helpful and caring. My son was very unsettled at the beginning but within a few days, had settled due to key carers within his group.
He really enjoyed all the meals that are amazing, fresh and home-cooked.
Nursery, itself, is homely, clean and inviting.
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management is very helpful and ensures all needs are met.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter came to the nursery. She came on so much after starting here. Amazing nursery, would highly recommend. Staff are very friendly and management is amazing. The nursery is very clean.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Acorns at USW Treforest when she was 14 months old and over the time being here, has made strong connections with staff members who have provided excellent care. I go to work happy with the reassurance of knowing she will be well cared for, well nourished and happy taking part
in lots of planned activities. Having visited other nurseries in the area, Acorns USW stood out with the best facilities, cleanliness and happy children in attendance. It is clear that staff really care for my child which is the most important aspect for me.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery, the staff were very helpful kind and polite. My little one was unsettled when first going in the staff were very patient and comforting with him also feedback at the end of the session was always reassuring that he had settled and been playing taking part happily.
The nursery itself
is a very clean, calming and friendly inviting atmosphere with lovely displays of children within the nursery and of the children’s work.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns at USW Treforest is a brilliant nursery, our son absolutely loves it here. The nursery manager always goes above and beyond, like all the staff do, nothing is ever too much trouble for any member of staff. We travel about 20 minutes each way for our son to attend AcornsUSW as it’s that amazing
of a nursery. Would recommend Acorns USW to everyone, due to the manager and staff in the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My grandson attends Acorns at USW Trefores and loves it, it is a fantastic nursery and all the staff, especially the nursery manager, are amazing. They always go above and beyond and nothing is too much. I would recommend the nursery to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Acorns USW is an absolutely fantastic nursery, all the staff are excellent and go above and beyond. The nursery manager is amazing and we never want her to leave, as it wouldn’t be the same. It is definitely the best nursery in Wales.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing communicating at end of every day pick-up. I have seen a great development in my youngest child since "he" has been at nursery.
My eldest had attended and now in school.
I would highly recommend USW Treforest to parents.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone for looking after my child. He has settled in extremely well and that is thanks to the care provided. They nurture his bilingualism and provide amazing opportunities every week. They make sure that all his allergies are catered for.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing nursery. Staff are always so kind and my daughter really looks forward to going to nursery every day! Really can't fault them for anything. We regularly get things our daughter has made along with lovely photos. The food is brilliant and it's a rarity that my daughter doesn't finish
everything on her plate.

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Overall Experience  Overall Experience 5.0 out of 5

Choosing Acorns at USW Treforest was the best decision we made for our family. Our little girl has flourished there over the last year. I truly believe that the staff go above and beyond to make the whole place a secure and loving environment. She eats an amazing variety of foods, she sleeps fantastically,
she does so much (I can't keep up with her on home days!) and she has grown in confidence. To create a space where they are comforting (and full of fun) but still extremely professional is such a talent. I would be remiss without mentioning how immaculate but still so inviting and homely it is. As a parent, I feel they treat you as part of the team, nothing ever feels too much bother and they put you at ease if you are feeling anxious or worried about anything. The manager has the most infectious smile and is so much fun. She has such a natural charisma and enthusiasm which is exactly what you need to be greeted with every morning! Thank you all for everything you do.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves attending Acorns USW, it is a wonderful nursery run by a welcoming and caring team of nursery nurses. She takes part in a wide range of activities throughout her day and always comes home with a smile on her face.

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Overall Experience  Overall Experience 5.0 out of 5

Firstly, the staff are great! Always happy and cheerful, and it's never a problem to meet any specific needs our child may have. We always have a rundown of what our child has done during the day and what sort of a day they've had. I always feel my child is cared for well here. My child loves coming
to this nursery and has bonded well with her key worker. Their Forest area outside is just lovely, and our child has enjoyed some activities there. There is such a calming feeling when approaching the nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has recently started attending this nursery and I have found all the staff to be very comforting and reassuring throughout the whole settling-in process. She now loves going to nursery every day and always has a smile on her face when I collect her.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff at Acorns enough for everything over the last few years. I could not have picked a better nursery for my children. Absolutely everything about Acorns is outstanding from the love and support to the daily activities and food. It is all amazing.

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Overall Experience  Overall Experience 5.0 out of 5

Second to none experience here, all staff were so friendly, it was like dropping our children off to family! I can’t thank all the staff enough for the care provided. The food menu was top-notch, and always new activities being carried out!

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Overall Experience  Overall Experience 5.0 out of 5

Acorns Nursery is a great place to send your child. Different activities every day. Helpful staff. Great food. Absolutely amazing food.

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Overall Experience  Overall Experience 5.0 out of 5

August was our final month at Acorns USW before leaving for school. The staff have been fantastic. The graduation was brilliant and although my child has learning difficulties he was fully included. Well done to the manager and the team for all their hard work.

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Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Acorns at USW Treforest is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.991 for Acorns at USW Treforest is calculated as follows: ( (321 Excellents x 5) + (3 Goods x 4) ) ÷ 324 Ratings = 4.991

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acorns at USW Treforest is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (1)

Natalie

Natalie Pocknell

Job Title: Nursery Manager

Joined: 2010

Natalie has worked for the Acorns since 2010. She enjoys building relationships with children and watching them flourish.


Natalie has enjoyed developing her career within Acorns after starting with the company as a housekeeper.


Frequently Asked Questions about Acorns at USW Treforest

What is the Age Range of Children that Acorns at USW Treforest accepts?

Acorns at USW Treforest accepts Children aged from 0 years 2 months to 4 years 11 months.

What Days & Hours is Acorns at USW Treforest Open?

Acorns at USW Treforest is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Acorns at USW Treforest have capacity for?

Acorns at USW Treforest has capacity for a total of 60 Children.

How far is Acorns at USW Treforest to the centre of Pontypridd?

1.1 mile(s) as the crow flies, distance by road may be significantly further.