Acorns at USW Treforest

University of South Wales, Llantwit Road, Treforest, Pontypridd CF37 1DL
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Top 20 award
10 102 Reviews
  • Acorns at USW Treforest, Pontypridd
The newest addition to the Acorns family, this light and airy purpose built nursery can be found on the University of South Wales Pontypridd site at Treforest. Located on Llantwit Road, 5 minutes from the A470, this nursery is perfectly placed for travel in or out of Cardiff and the Valleys.

The nursery management team have had over 20 years experience working within Acorns. Staff and student children from USW as well as children from the wider community are welcomed into the picturesque nursery setting. Each group has their own base room and access to the tree-lined garden area enabling them to freely move between stimulating activities in the indoor and outdoor environment. All equipment is of the finest quality, chosen for its play and learning potential and is age appropriate to ensure that babies and children are learning through play.

The outdoor environment means that the children can hear the waterfall behind the nursery and the birds singing all day long. The pre-school children enjoy a woodland trail walk to the dedicated forest school area The covered outdoor area and open garden ensure that learning and fun continue whatever the weather.

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Care Provided by Acorns at USW Treforest

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Natalie Pocknell (Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 2 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Acorns at USW Treforest Reviews (102)

Total of 102, showing 41-60
10

Acorns at USW Treforest has a Review Score of 10 (9.991) out of 10, based on 27 reviews in the last 2 years. Over all time Acorns at USW Treforest has 102 reviews.

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Review from Nicola P (Mother of Child) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my boys come to this nursery and every day we are so pleased we made the decision to send them here. The staff are so caring and nurturing. It feels like I'm leaving them with family members (but with the extra bonus of the safe and nurturing learning through play environment). Our boys love it.
They're always so happy to go in and my toddler can't wait to tell me what he's done at the end of the day. Very very happy and couldn't recommend it enough. Both boys bring home craft activities almost every day and there are regular photo uploads on the app too so I can see what they are doing in the environment. They are always so happy/engrossed in tasks. The forest schools area is gorgeous too and my toddler loves it. Such a bonus to have a lovely outdoor environment. They also have a great, healthy menu and are introduced to healthy dishes that I don't always have time to cook.

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Review from R S (Mother of Child) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorns at USW Treforset is by far one of the best establishments for childcare. My child has been attending for a month and has already developed so much thanks to his keys carers and everyone at Acorns. He loves going and will always go in and come back with a smile on his face and as a parent, the
fact he is happy and loves going to see everyone at the nursery is what is more important.

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Review from Kevin H (Father of Child) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Daughter always happy going into nursery, the staff are the best.

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Review from L D (Mother of Child) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful nursery! The outdoor facilities are fantastic. forest school is better than I have seen anywhere else. The resources and equipment they provide are worth every penny and I pay for my child to attend. Bravo to all the hard-working staff.

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Review from L C (Mother of Child) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely place my children in this nursery setting as I love the forest school where I know they would receive brilliant outdoor experiences.

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Review from J A (Father of Child) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant staff. Daughter loves the forest nursery.

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Review from C C (Father of Child) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been excellent with our daughter who is currently in the process of being diagnosed with autism. They have also been very helpful and supportive with me and my partner regarding different things we can do to help her. Location is ideal. Really suits our daughter's needs with the layout of
the nursery.

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Review from Adele E (Mother of Child) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff.
Nursery very clean and tidy.
Information provided on daily activities.
Staff listen to any concerns.
Great location (for home/travel to work).
Our child enjoys the food (balanced menu).
Structured daily activities (inside and out).

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Review from D F (Mother of Child) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a warm welcome when we arrive and the atmosphere is always good in the rooms. All the children are happy and well cared for. My child enjoys their days at nursery and it's lovely to see the bond they have developed with staff.

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Review from C H (Mother of Child) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Acorns have been amazing with my daughter and her additional needs. They have provided care and support to not only her but also us. They have expressed concern and advice to us and I couldn't thank them more.
I don't know where I would be without their continuous support.

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Review from N L (Mother of Child) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best crèche ever.

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Review from Rachel S (Mother of Child) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery environment is so welcoming and friendly. All of the staff are welcoming and say hello to my daughter. My daughter settled immediately and enjoys her time there. I cannot praise the provision enough.

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Review from Sophie M (Mother of Child) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic experience. Welcoming staff, always cheerful, my daughter is excited to begin her day at Acorns and sad to leave which speaks volumes. Thankful I chose a wonderful nursery.

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Review from Samantha L (Mother of Child) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this nursery is fantastic. Very friendly and a great place to take a child. My daughter has learnt so much from being there and can't wait to go back the next day. Staff are amazing!

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Review from Sarah J (Mother of Child) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at USW Treforest since July 2019. It wasn't our first choice but we were let down. This turned out to be the best thing for our daughter. She loves the nursery and her development through the work of the staff is clear to see. The staff are caring, attentive and always cheerful
and happy to see the children.
Parents are treated with respect and listened to. The food is healthy and all clients taken into consideration. In the event of having a second child, I wouldn't think twice about sending them to USW Treforest.

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Review from Tim W (Father of Child) published on 30 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is of an excellent standard. All of the staff are amazing and treat my child and every other child with absolute wonder and brilliance. I come to work each day safe in the knowledge that Acorns, the Management team are providing the best care we could ask for - score 20/10.

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Review from Emily S (Mother of Child) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this nursery to anyone! I have never left my daughter before so I was extremely nervous about her starting nursery but everyone that works here is so welcoming and reassuring, they are all so kind and caring. My little girl has now been with Acorns at USW Treforest for 1 month
and she loves it! She always comes home with beautiful pieces of artwork and tells me lovely stories about her day. Their Forest School is also very cool and my little girl loves being able to explore and play in such a fabulous environment.

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Review from Benedict B (Great-grandfather of Child) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good Day to those reading!
I simply have to speak about what a marvellous establishment exists here in this University campus. I was in the area to visit my great granddaughter who attends the University of South Wales, and to see my own Uncle's headstone, God rest his soul, after leaving the area
to fight in 1915. I volunteered to collect her son last Thursday and was greeted by the assistant manager who was so very polite, and after I gave the correct password she escorted me through the lovely clean entrance way and into the dining room where I was absolutely astonished to see these little tykes tucking into Thai green curry of all things! I saw the staff gleefully helping them with their meal, and I was shown to the Conifer room where my young lad was having a sleep. I was going to ask of the significance of the trees chosen as names but decided against. Nonetheless, my great granddaughter cannot praise this organisation enough so this review is very much warranted.

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Review from David J (Stepfather of Child) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdaughter has been attending the nursery for the last two months. The staff have been really accommodating and she loves going to nursery to see all her friends and key workers. All staff at the nursery are very friendly and welcoming and take time to reassure us that my stepdaughter will have
a lovely day. The management team has been outstanding and are able to answer any question we may have. The staff in the willow room are always really friendly and welcoming and informed me how my stepdaughters day has gone. The other day my wife or myself were unable to pick up my stepdaughter from nursery, so we rang the nursery to inform them that someone different will be picking her up. The person on the phone asked if the person knew the password we had given, as they wouldn't be able to pick her up without it. When my father picked up my stepdaughter he was very impressed with the nurseries security procedures that they had in place.

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Review from Cody M (Uncle of Child) published on 29 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My niece has been attending the nursery for the last two months. The staff have been really accommodating and she loves going to see her key workers in the Willow room. They are always friendly and welcoming and take time to reassure my sister that my niece will have a lovely day. The management has
been outstanding and are able to answer any question my sister may have.
I went to pick my niece up one day from the nursery and I was happy to see that the member of the staff asked me who I was and then asked me for a password before I was able to pick my niece up. Which showed that they have really good security at the nursery. The staff in the willow room were really friendly and welcoming and informed me how my niece day had gone.
In a few months time, I'm going to be a father for the first time and I will be looking for a nursery to put my child in and I will not have any problem leaving my child with the wonderful staff at the USW nursery.

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Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Acorns at USW Treforest is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.991 for Acorns at USW Treforest is calculated as follows: ( (321 Excellents x 5) + (3 Goods x 4) ) ÷ 324 Ratings = 4.991

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acorns at USW Treforest is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (11)

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Meet the Team (1)

Natalie

Natalie Pocknell

Job Title: Nursery Manager

Joined: 2010

Natalie has worked for the Acorns since 2010. She enjoys building relationships with children and watching them flourish.


Natalie has enjoyed developing her career within Acorns after starting with the company as a housekeeper.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Acorns at USW Treforest to verify any information. View our terms and conditions. Acorns at USW Treforest has an Enhanced Service – more info.