Acorns at USW Treforest

University of South Wales, Llantwit Road, Treforest, Pontypridd CF37 1DL
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Top 20 award
10 102 Reviews
  • Acorns at USW Treforest, Pontypridd
The newest addition to the Acorns family, this light and airy purpose built nursery can be found on the University of South Wales Pontypridd site at Treforest. Located on Llantwit Road, 5 minutes from the A470, this nursery is perfectly placed for travel in or out of Cardiff and the Valleys.

The nursery management team have had over 20 years experience working within Acorns. Staff and student children from USW as well as children from the wider community are welcomed into the picturesque nursery setting. Each group has their own base room and access to the tree-lined garden area enabling them to freely move between stimulating activities in the indoor and outdoor environment. All equipment is of the finest quality, chosen for its play and learning potential and is age appropriate to ensure that babies and children are learning through play.

The outdoor environment means that the children can hear the waterfall behind the nursery and the birds singing all day long. The pre-school children enjoy a woodland trail walk to the dedicated forest school area The covered outdoor area and open garden ensure that learning and fun continue whatever the weather.

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Care Provided by Acorns at USW Treforest

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Natalie Pocknell (Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 2 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Acorns at USW Treforest Reviews (102)

Total of 102, showing 61-80
10

Acorns at USW Treforest has a Review Score of 10 (9.991) out of 10, based on 27 reviews in the last 2 years. Over all time Acorns at USW Treforest has 102 reviews.

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Review from Marie W (Aunt of Child) published on 15 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nephew started at the nursery last month. I went to visit the nursery with my brother and my nephew as he wanted my opinion because I work in a school as a nursery nurse. I was very impressed when I arrived at the nursery. The manager was very welcoming and was dealing with a parent at the time of
our arrival. She asked a member of staff that was closed by if they could start to show us around the nursery and she would join us when she had finished dealing with the parent's enquiry. As we were shown around every member of staff talked to my nephew and was very warm and welcoming. Since my nephew has started at the nursery I have picked him up a few times and he never wants to come home because he is having to much fun. The staff are always welcoming and take time out to talk to me about by nephews days and answer any question I may have.

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Review from Jessi P (Mother of Child) published on 11 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was apprehensive about leaving my little girl at nursery In the beginning, but after the first couple of weeks it’s like leaving her with family!


She loves the staff and often talks about them at home.


There is always a lovely atmosphere, warm welcome and nothing is too much trouble. Would highly

recommend!

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Review from Kayleigh P (Mother of Child) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves going to crèche. He always enjoys telling us what he has been up to. He always mentions staff which reassures me he is comfortable.

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Review from Arron P (Father of Child) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my daughter started at Acorns, she was very attached to mum and found it hard to settle with other people. The girls in the baby toom made sure they got to know her routine to help her settle quickly. By her third day, my daughter was very happy to be left in their care.

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Review from C L (Mother of Child) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended USW Acorns since she was one year old.
She is now three and absolutely thriving.
Thanks to the efforts of the staff and the stimulating activities the children undertake, she is social, happy and as bright as a button.
I truly believe that my daughter will have an easy transition
into school because of her time at creche although she will miss her friends and the staff at USW Acorns.

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Review from Daniela J (Mother of Child) published on 15 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the standard of the nursery. My child is very happy there. Staff are friendly and approachable.

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Review from E J (Mother of Child) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy loves coming to this nursery. The staff are so welcoming and friendly. It's like home from home.
The staff give my little boy so much attention and care that it's obvious to see on his happy face when I drop and pick him up.
Keep up the hard work!

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Review from Sean W (Father of Child) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't ask the staff to do more emotionally or physically for us, as parents, or our child. Complete support and transparency with everything.
Always happy staff, ready to talk and discuss the multitude of activities they have done today, upcoming events and special days.
Could not be happier with
this nursery.

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Review from Katie B (Mother of Child) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, I've never met a friendly bunch.
They are so understanding and really engaging with the children.
My little one has excelled since attending this nursery and has learnt so much. The activities they do really help the children learn key skills but they have fun at the same time.
Excellent nursery, I couldn't fault it.

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Review from P R (Father of Child) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are good.
Management is excellent.
Our little one is very happy at the nursery.

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Review from E D (Mother of Child) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff that are involved with my son are welcoming and are very warm.
My son is happy and trusting towards them which gives me peace of mind and happy to leave him. I am happy with the environment in which my son is left and up until now, am very happy with his care and well being.

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Review from Sarah K (Grandmother of Child) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My granddaughter has improved immensely since attending Acorns at USW. Her speech, concentration, gross motor skills have come on in leaps and bounds. She has had a problem with her skin and all the wonderful staff have been so supportive in offering advice and helping to change her diet. Any little
query is no trouble.

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Review from Alice R (Mother of Child) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have already recommended and they have taken up places at this nursery. Really pleased with staff and facilities. Can’t wait for my son to use the forest school too.

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Review from Bleddyn D (Father of Child) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this creche feel like family, I could not ask for better care for my two children. They are amazingly looked after and love attending Acorns at USW Treforest!

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Review from Rebecca L (Mother of Child) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Full marks for Acorns at USW Treforest. My child has settled well here and enjoys each day. He has attended for the past 10 months.
All staff are polite, friendly, well trained and genuinely enjoy their role in caring for the children. The facilities are excellent with plenty of activities to entertain
the children throughout the day and the outdoor space is well used.
I receive a detailed summary of what my child has done each day. There is good communication across the team to know what is going on. My child has developed in many ways as s result of nursery.
They also run an open evening/event where you can join in with activities and see the children in their nursery environment which was excellent to observe. It is also possible to see child progress using the app.

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Review from Sarah W (Mother of Child) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started Acorns at USW Treforest a few weeks ago. She seems to be settling in lovely. The staff are very welcoming in the mornings.


The Conifer staff were very on board in sticking to the same routine as we have at home.
The staff are always doing activities with the children (singing,

painting etc). When picking up my daughter it's lovely to hear about what they have eaten and what activities they have done through the day. The staff always have time to go through it with you, or any concerns they may have.


I have recently downloaded the Capture for Families App which is great to see pics through the day of how she's getting on. There is a woodland house being built across the car park, which will be brilliant for the children's development.


Although my daughter has only been going to Acorns at USW Treforest a short time I can already see it is a well-run, well-organised nursery. I cannot recommend it enough.


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Review from Gunita S (Mother of Child) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Acorns at USW Treforest is conveniently located. The facilities are clean, welcoming, bright and colourful and most importantly, child-friendly. The staff are always smiling and responsive to any queries you may have. My little boy loves it there, he always happy to be at the nursery. A range of activities
which are amusing, age-appropriate and stimulating, are offered daily.

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Review from Michael O (Father of Child) published on 25 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with this nursery. My daughter is well cared for and enjoys her time there. I am always made to feel welcome when I pick up my daughter and am given lots of information about her day.

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Review from Peter (Father of Child) published on 21 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been coming to Acorns at USW Treforest since November 2018 and I could not rate this nursery more. The staff are so friendly and personable, with nothing ever being too much bother. This is the first time I've left my daughter with anyone but it certainly is the best. The artwork that
comes home is like no other. My daughter walks into nursery so happy now, she's only 17 months but already knows her teachers and loves them lots!

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Review from Danielle B (Mother of Child) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first had to consider going back to work and leaving my son with someone I didn't know, I must admit I felt guilty and frankly petrified at the thought. However, stepping through the door of Acorns I lost all concern.
The staff are friendly and caring and do a fantastic job at creating a warm
and homely environment for the children. They are both professional and fun and are completely invested in the children. From the curiosity corner to Homelink activities and song time, the nursery can't do enough for the children.
My son is more confident, independent and more socially aware because of Acorns. I want to give a special thank you to the staff who helped the children make the most amazing Christmas crafts to bring home to the parents. The baubles that the children created were so special and it is something that I will treasure forever (and the poem made me tear up, it was beautiful). The staff set an example of what every nursery should be, and should be incredibly proud!

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Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Acorns at USW Treforest is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.991 for Acorns at USW Treforest is calculated as follows: ( (321 Excellents x 5) + (3 Goods x 4) ) ÷ 324 Ratings = 4.991

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acorns at USW Treforest is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (11)

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Meet the Team (1)

Natalie

Natalie Pocknell

Job Title: Nursery Manager

Joined: 2010

Natalie has worked for the Acorns since 2010. She enjoys building relationships with children and watching them flourish.


Natalie has enjoyed developing her career within Acorns after starting with the company as a housekeeper.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Acorns at USW Treforest to verify any information. View our terms and conditions. Acorns at USW Treforest has an Enhanced Service – more info.