Acorns at USW Treforest

University of South Wales, Llantwit Road, Treforest, Pontypridd CF37 1DL
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Top 20 award
10 102 Reviews
  • Acorns at USW Treforest, Pontypridd
The newest addition to the Acorns family, this light and airy purpose built nursery can be found on the University of South Wales Pontypridd site at Treforest. Located on Llantwit Road, 5 minutes from the A470, this nursery is perfectly placed for travel in or out of Cardiff and the Valleys.

The nursery management team have had over 20 years experience working within Acorns. Staff and student children from USW as well as children from the wider community are welcomed into the picturesque nursery setting. Each group has their own base room and access to the tree-lined garden area enabling them to freely move between stimulating activities in the indoor and outdoor environment. All equipment is of the finest quality, chosen for its play and learning potential and is age appropriate to ensure that babies and children are learning through play.

The outdoor environment means that the children can hear the waterfall behind the nursery and the birds singing all day long. The pre-school children enjoy a woodland trail walk to the dedicated forest school area The covered outdoor area and open garden ensure that learning and fun continue whatever the weather.

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Care Provided by Acorns at USW Treforest

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Natalie Pocknell (Manager)
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 2 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Acorns at USW Treforest Reviews (102)

Total of 102, showing 81-100
10

Acorns at USW Treforest has a Review Score of 10 (9.991) out of 10, based on 27 reviews in the last 2 years. Over all time Acorns at USW Treforest has 102 reviews.

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Review from H G (Mother of Child) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is exceptional. Nothing is too much trouble. My daughter is settled and learning new things all the time. Communication is also excellent and the staff are friendly and professional.

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Review from Cheryl M (Grandmother of Child) published on 22 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, professional and scrupulously clean. My granddaughter is coming along in leaps and bounds and very happy there.

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Review from L A (Mother of Child) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and genuinely caring towards both children and parents. I am impressed with the vast range of activities that the children get involved in and the arts and crafts they produce. The food is of a very high standard and varied. My child is happy walking through the nursery doors
in the mornings and I am very happy and confident in leaving him in such good care. Thanks.

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Review from Karen C (Mother of Child) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the settling in days until now we have felt right at home. I am more than happy with every aspect of care my daughter receives but beyond that its the personal touches I really appreciate, the funny little stories I get to hear when I collect her hearing about what she's been doing all day as well
as the drawing and crafts that she makes... I am part of her day and can talk to her about it at home. Thank you, thank you for the smile I get to see at hometime - you guys helped put that there.

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Review from Nia H (Mother of Child) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son and I love this nursery. He is excited every day to go in and usually, I have trouble getting him out of there when I go to pick up. The atmosphere is warm and bright, staff are wonderful and the facilities are top class especially the outdoor area where the children love riding the bikes around
and playing on the castle. I always feel comfortable knowing that my child is safe and happy at Acorns at USW.

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Review from Emily B (Mother of Child) published on 29 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has started attending Acorns USW recently and I have to say that I am beyond impressed. My daughter is 14 months old and has never left my side for more than an hour at a time. All of the staff on settling in sessions were so kind and informative, they were incredibly gentle with my daughter
so that she didn't feel overwhelmed. At my daughter's first full day I rang up a few times to check on her and everyone I spoke to made me feel incredibly at ease. My daughter is now on her second week in the nursery and already settling in really well, she has the biggest smile on her face when she sees her nursery teachers, she's experienced playing with other children outside in the mud kitchen, leaves and activities. I honestly couldn't be happier with this nursery, I was so nervous putting my daughter in the care of strangers but already amazing relationships are forming, I am so grateful to have a nursery like this so close to home!

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Review from Vanessa-Mae W (Mother of Child) published on 20 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing nursery. My son always comes home with a smile on his face. They are always happy to see him and they are very friendly. They do more than they need to for instance; I was soaked the one day as it was raining but they dried my clothes for me and let me borrow an umbrella. I would
recommend them to EVERYONE with a child as they are fantastic!!!

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Review from Louise T (Mother of Child) published on 16 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot recommend this nursery enough. I was very anxious about my daughter starting nursery for the first time and it was very hard when she was crying going in, but within a few weeks, she was happily toddling in with open arms to all of the staff who have obviously made her feel so safe and happy
here. Excellent variety of activities even for the smallest ones and beautiful home cooked food.
Even when she was unwell with a very high temperature she was dealt with perfectly!
I can go about my business for the day 100% confident that my baby is well cared for and happy! What more could I ask for?
Wonderful.

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Review from A C (Father of Child) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each morning my child is greeted with enthusiasm.
The team are attentive and creative having quickly won the affection and trust of my child.

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Review from K H (Mother of Child) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child loves attending Acorns nursery.
The staff are all friendly, welcoming, professional and I trust them 100% with the care of my child.
The food and facilities are wonderful too.

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Review from Vikki H (Mother of Child) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl joined this nursery just as Acorns took over, and to see the transformation of the facilities has been incredible. They've taken a tired, outdated nursery and transformed it into a bright, welcoming and modern environment. The outdoor area is exceptional, including the nature/garden area
where the children can investigate bugs and leaves and grow plants.
The care is second to none, with every single member of staff being friendly, approachable and extremely knowledgeable about all aspects of childcare. I honestly never need to worry about leaving my little one there as I know she is well cared for and gets so much out of it!
I cannot recommend this nursery highly enough.

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Review from Katherine S (Mother of Child) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter was between 8-9 months when she was due to start at Acorns and as she was starting to show signs of separation anxiety. I contacted the nursery to discuss my concerns about her starting nursery. The staff were extremely understanding, supportive and accommodating of our needs. They immediately
recognised that my daughter would benefit from additional settling in sessions and they arranged for her to have at least two free sessions a week in the month before she was due to start. I can't thank the nursery staff enough for the help and kindness they have shown me and my daughter. I have immense trust and faith in the staff and feel so happy and at ease leaving my daughter with such competent, eager and efficient staff. They are always friendly, informative and caring towards me and my daughter. I have now returned to work and I couldn't ask for a better nursery for my daughter. Sincere thanks to all staff at Acorns at USW.

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Review from Franki G (Mother of Child) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the Nursery are fantastic and I really can’t praise them enough! They have such a positive attitude and are very caring towards the children. Nothing is too much trouble and they have been so in-tune with my little boy's needs and emotions. I am really comfortable leaving him in their care.
There are lots of lovely, sturdy wooden toys for the children to explore and the outside spaces are used all-year round. I enjoy hearing about my boy's day when I go to pick him up and he is always full of smiles.

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Review from Fiona T (Mother of Child) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown toward my daughter at this nursery is second to none. All her needs are met to an excellent standard and nothing is too much trouble. The provision provided and planned activities are great and ensure that the children are learning as well as having fun. My daughter loves nursery and
all the staff that look after her. Knowing that my daughter is safe and happy at Acorns USW is all I can ask for and that is exactly what she is.

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Review from James E (Father of Child) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb service. Extremely friendly staff.

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Review from Liz (Mother of Child) published on 18 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery provides excellent care for my son, who has just turned one. He has been in the nursery for four months. The staff are very welcoming the minute you ring the doorbell. My son has settled in very quickly and is always happy to be left. It is always lovely to pick him up and have his artwork
or photographs of him and see what he has been up too while I have been in work. The day sheet is always useful to see what he has been eating and playing with. I feel very happy leaving him all day, I know he is safe and he is happy.

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Review from Stacey H (Mother of Child) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Acorns USW Treforest. All the staff are so friendly and helpful and so loving and caring towards my little boy. My son always enjoys being at the nursery. We always have a thorough breakdown of what's happened throughout the day. Occasionally, the staff take the children on a little
walk to the local park or even the Art Gallery in the University. Food is freshly prepared on site by the Acorns staff, it's very clean and I've seen Acorns staff put a lot of effort into the refurbishing of the building since they took it over from the University nearly a year ago.

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Review from Joanna T (Mother of Child) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t say enough good things about this fantastic nursery. The staff are excellent. My little girl loves it there. It’s like her extended family. I’m so pleased with how she has blossomed since being there. I highly recommend it!

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Review from Stephen M (Father of Child) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and professional service, my son is well looked after in a nurturing way. There is lots for him to do and the facilities are excellent. He eats well and I am informed of everything he does during the day. With this being my second son I am able to compare and contrast with my first son’s nursery
and I am far more satisfied than the first son’s nursery run by RCT council.

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Review from P Y (Mother of Child) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two children attend Acorns Nursery and are both at different stages of their lives but Acorns are more than accommodating for all ages. I find our children have developed dramatically since attending and am so pleased with the care that is provided. Everyone is so kind and caring I instantly felt
at ease knowing my children are in the best hands. I couldn't recommend Acorns enough they have truly set a high standard of care here.

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Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Acorns at USW Treforest is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.991 for Acorns at USW Treforest is calculated as follows: ( (321 Excellents x 5) + (3 Goods x 4) ) ÷ 324 Ratings = 4.991

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Acorns at USW Treforest is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (11)

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Meet the Team (1)

Natalie

Natalie Pocknell

Job Title: Nursery Manager

Joined: 2010

Natalie has worked for the Acorns since 2010. She enjoys building relationships with children and watching them flourish.


Natalie has enjoyed developing her career within Acorns after starting with the company as a housekeeper.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Acorns at USW Treforest to verify any information. View our terms and conditions. Acorns at USW Treforest has an Enhanced Service – more info.