Mill House Day Nursery

Mill House, 44-46 Mill Green Road, Mitcham CR4 4HY
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Top 20 award
9.9 52 Reviews
  • Mill House Day Nursery, Mitcham
Mill House Day Nursery opened in August 2018. The building from which Mill House Day Nursery operates has been extensively renovated in order to provide a rich and enabling environment for young children.

The nursery is Ofsted registered and it operates in accordance with the current Early Years Foundation Stage with a strong emphasis on partnership with parents.

Children are supported to learn through play and practitioners observe, assess and plan in order to support development. All planning is shared with parents who are invited to contribute to planning in order to ensure that children are supported by effective partnerships.

The nursery employs qualified practitioners and the team is led by an Early Years Teacher who is also a trainer within the early years sector.

All staff hold current Paediatric First Aid Certificates and have undergone current Safeguarding training.

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Care Provided by Mill House Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Deborah Sawh
  • Person in charge
  • Deborah Sawh (Manager)
  • Number of Childcare Staff
  • 18
  • Total Places for Children
  • 63
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking

  • There is ample off street parking at Mill House Day Nursery with limited parking on site.


Mill House Day Nursery Reviews (52)

Total of 52, showing 21-40
9.9

Mill House Day Nursery has a Review Score of 9.9 (9.873) out of 10, based on 11 reviews in the last 2 years. Over all time Mill House Day Nursery has 52 reviews.

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Review from C B (Mother of Child) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic! Staff are really professional and friendly. They cater to my child’s needs. When we started, my daughter had to have 9 'settling in' sessions as she was a Covid baby. The staff didn’t mind, they took the 'settling in' sessions at my daughter’s pace.
Recently my daughter has refused to eat
lunch with her room, staff take her to the office and she eats lunch in there where she feels a bit more comfortable.
It is a home away from home environment, which I think is brilliant. Staff are really efficient in responding to emails.
The garden/outside space is the best I’ve seen for a nursery in the area. Children learn through music, rhyme and play etc. My daughter is learning different shapes through song, she also learnt “days of the week” through song.
Issues or complaints are dealt with professionally and quickly. I recommend this nursery to parents I speak to, I think it’s fantastic!

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you so much for your positive review which I have shared with the team. Your little one is a pleasure to have at nursery! We have a couple of additional videos to send you which we'll upload today - you'll love them!


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Review from Katya S (Mother of Child) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place for our daughter to grow, learn and play. She started nursery with absolutely no knowledge of English and became a real ''chatterbox'' thanks to all her amazing teachers.
From day one she was thriving, and absolutely loves going to the nursery (keeps asking for it during weekends).
Friendly
staff, perfect service and fabulous setting.
I can’t thank you enough for all your efforts.
Really happy that we’ve found you and we'll miss you a lot in September.

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you so much for your positive review which I have passed on to the team. We have loved having your daughter with us, she has been a joy to teach and to spend time with. We are going to miss her so much when she transitions to school and we sincerely hope that you'll stay in touch and keep us updated on her progress. You have also been great to work with and we thank you for the support and encouragement you have given so freely during these very difficult times.


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Review from Maija R (Mother of Child) published on 29 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mill House Day Nursery is a rare find. The staff and setting are absolutely outstanding! The consistency of communication, level of care, exciting activities, great menus, educational fun is second to none. All staff members truly care about the day-to-day welfare of the children and my son has never
been happier, asking to go on his days off! I really couldn’t recommend it highly enough.

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you so much for your review. We have absolutely loved having your little one attend Mill House. As parents, you have been so supportive and encouraging and we are going to miss you all so much when your little one leaves us in September. We know that you'll stay in touch and we are sure that we'll see you at our BBQs and parties! Thank you again.


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Review from Anastasiya K (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending this nursery for around 2 years. Never had any issues, the staff are always welcoming with positive energy. Feels like in a big family house really. When my daughter started I didn’t feel any pressure from the nursery staff in terms of how much time I can stay with my
child/how many setting in day I can have etc.
I like the fact that they cook fresh meals on site. Also, when my daughter started she spoke zero English and the manager went the extra mile and wrote down some keywords in our home language in order to communicate with my child. My daughter has never said that she doesn’t want to go to the nursery even for 1 day and she seems to be happy there.
The team is always very helpful and friendly. Thank you for your hard work!

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you so much for your lovely review which I will pass on to the team. We have very much enjoyed having your little one with us! She has made such good progress across all areas of her learning and development and she is most certainly ready for the next stage of her education. Thank you again. Debbie


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Review from David J (Grandfather of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming nursery, with a great team of staff who genuinely love working with kids and all go the extra mile for each and every child.
My grandson attends the nursery who are very accommodating to my daughter with a varied work pattern. The garden is amazing, the staff create pretend shop stands
and all sorts to teach the children who love attending nursery. I have never seen a nursery like it. They also celebrate and acknowledge children's backgrounds. They even bought my grandson a Ramadan present. They are very thoughtful and also work very hard at teaching the children to get them ready for school. My grandson has attended since he was 18 months and is nearly 4 years old. My other grandson changed nursery several times due to the settings at other nurseries. 10/10. We will miss the nursery when my grandson goes to school.

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you so much for such a positive review which the team will very much appreciate. We will miss your family very much when your grandson leaves us for school, he has been with us since we opened and the encouragement your family has given us from the very beginning has been so appreciated and very much valued. Eid Mubarak to you and your family!


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Review from Daiga B (Mother of Child) published on 20 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Mill House Day Nursery for two years now. We are very pleased with the nursery, activities, agenda, and overall experience that our son and we as parents have received over the last two years. Professional and reliable staff who have become a part of the family to our son
and us. Highly recommended!

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you for your lovely review, you have always been so kind and supportive of us - we love having you all as part of our Mill House family! I'll share your review with the team who will all be thrilled with your feedback! Thank you again, Debbie.


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Review from Hayley M (Mother of Child) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attends this nursery and it literally feels like we are dropping her off with family every day. She absolutely loves it, has learned so much and the staff are all extremely friendly and caring. I cannot fault the nursery at all. They are always adding new features and the outdoor space is
massive for a London nursery full of lots of exciting things for the children. But it's the people who work there which make this nursery exceptional. They genuinely care. Our baby boy will be starting in a few months and I have absolutely no hesitations about sending him. I would thoroughly recommend this nursery to anyone.

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you so much for your lovely review, I will share this with the team who will be delighted with your comments. Your little one loves coming to nursery and we all love having her here! She has made some lovely friendships, some of which will be lifelong as they move to big-school together. This is what we love about working with children, we see futures unfolding before our very eyes! We look forward to her little brother joining us!


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Review from Alina M (Mother of Child) published on 17 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter was the happiest to go to this lovely nursery. All staff are professional and helpful, there is a good option of food, and the nursery is very clean and tidy and there is a new outdoor area. Only have good words for all the staff and management.

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you for such lovely feedback. We do miss your little one so much now that she has transitioned to school. We loved being a part of her early year's journey, and it was sad to say farewell to her when she left us to start her primary education. She did the best 'new parent show-around', and we have yet to replace her in that department! We are looking forward to these strange times coming to an end in order that we may organise a reunion for our Class of 2020. Thank you again.


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Review from Dasa C (Mother of Child) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my husband are very happy with the Mill House Day nursery. Our child has been attending every day since she was about 10-months-old, she is over two now. All the staff are knowledgeable, kind, welcoming and always helpful. They communicate any changes, issues or information thoroughly and efficiently.
There is a warm and friendly atmosphere in the nursery, and our child has bonded well with staff. It is a great environment for our child, and it gives me great comfort that when we leave our child there, we leave her in good hands.

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you so much for your positive review. It is hard to believe that your little one started with us in our baby room and that she has now had two birthdays with us! Where has the time gone? She has made such lovely friendships with children in her group who have transitioned with her from baby room and who will move with her to preschool when the time comes. Thank you again for your feedback which the team will be very pleased to receive. Kind regards.


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Review from Michael A (Father of Child) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Mill House Day Nursery. We had to find a new nursery post-initial lockdown and were lucky enough to have Mill House recommended to us. My son can sometimes be shy and would not always go into his previous nursery without some coaxing (and bribing!). That was not the case
at Mill House. He put his backpack on and walked straight in every time he was there, more often than not without even turning to say goodbye. He was not there full time but would still ask every day if he could go to pre-school... including weekends! The day he left there to start in Reception was bittersweet for us as we knew he would miss it so much. Luckily our daughter is now there and loves it just as much. With regard to the facilities, the building is excellent, the garden has to be seen to be believed and the staff are all wonderful. Boring topic, but somewhere where most nurseries fall down is admin - Mill House are all over this too! Five Stars - Thank you Mill House!

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you so much for your review. Your little one loved being here and we loved having him - we all had to have some in-depth training about sea creatures to ensure we could keep up with his extensive knowledge which still makes us all smile. We are so pleased that we still have you all in our family thanks to his little sister joining us. Thank you again, kind regards.


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Review from Jules P (Mother of Child) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going to Mill House since she was 6-months-old (now 20-months). When we were choosing nurseries, we got an instant positive feeling; it feels like a big family and the staff are all super friendly. The most important thing though, is that we feel that our daughter is always safe
and looked after. They communicate with us and are always accommodating. We highly recommend this nursery and have done to people that ask.

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you for your lovely review which the team will be so pleased to receive. We have loved having your little one with us - she loves her time here and she has made some wonderful friendships. We have loved watching her develop into a confident and competent toddler. Thank you again.


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Review from Jennifer S (Mother of Child) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined Mill House in June 2020 after his regular nursery where he had been for over 3-years was very suddenly suspended. I called Mill House in the morning to ask if they could accommodate him, by 9:30 that same day, we were being shown around and my son started there the following day. The managers
were so unbelievably helpful and accommodating. My son settled into his new surroundings almost immediately, and this is testament to all the staff at Mill House who work so hard and really do make it about the children and their needs. We had struggled with my son's previous nursery in terms of finances, invoices were always incorrect etc, but Mill House was like a breath of fresh air with straightforward documentation and easy dialogue with someone always being on hand to help if there were any questions. I would recommend this nursery to anyone in a heartbeat. Thank you for everything!

Reply from Deborah Sawh, Manager at Mill House Day Nursery

We are so pleased that you chose us and we very much enjoyed having your little one with us. He really loved the garden and he took to caring for the vegetables with enthusiasm and lots of energy. We hope he will visit us soon to see how big the pumpkins have got. Stay in touch. Kind regards.


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Review from Vineta J (Mother of Child) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My twins have been attending the Mill House Nursery for almost a year now; they first started when they were 2 and a half years old. Despite not having ever been separated from me for more than two hours, they settled in amazingly quickly and have absolutely loved it since! There are no words to describe
how much that means to me - they are happy there and thoroughly enjoy themselves! I am so grateful I made the right choice and would definitely recommend.

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you so much for your lovely review. We are very much enjoying working with your little ones both of whom have a passion for learning. We are looking forward to supporting the next stage of their learning in preparation for the 'big school'. Thank you again. Kind regards, Debbie.


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Review from K C (Mother of Child) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful, friendly environment with a focus on individual children's personalities and needs. Fantastic play and outdoor space and caring, friendly staff. Updates are given verbally, written and online, keeping you are up to speed on your child's development and growth whilst there.

Reply from Deborah Sawh, Manager at Mill House Day Nursery

Thank you for your very positive review which I will share with our team. They will be thrilled with your review. We have so enjoyed looking after your little one who started in our baby room and is shortly due to transition from toddlers to preschool. The next step is 'big school', where has the time gone.


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Review from Emma L (Mother of Child) published on 31 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An oasis in the middle of the desert, a jewel in a crown, what else can I say? Without you experiencing it, it's difficult to describe. My little one absolutely loved it from the minute he stepped in, and I mean from the day one trial. When we are not at the nursery (he has his own affectionate name)
that he calls the nursery, he is constantly asking when we are going back. When we get there, he runs in rarely even looking back to say bye. I would have no hesitation in recommending Mill House Day nursery and am already feeling sad about leaving next year when we have to start school.

Reply from Deborah Sawh at Mill House Day Nursery

Thank you so much for such a positive review which I will share with the team. We have loved having your little one with us and we have so enjoyed watching him develop into the strong young man who will leave us for 'big school' next year. We'll make the most of the next few months and we'll miss you both when the time comes for him to move on. We know you'll stay in touch.


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Review from Angel (Mother of Child) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous nursey and lovely staff.
We are very pleased with the nursery. My son attended this nursery for six months and absolutely loves it. The staff are very friendly, passionate and supportive. I would highly recommend Mill House Day Nursery. Thank you to all the staff for their support.

Reply from Deborah Sawh at Mill House Day Nursery

Thank you so much for your very supportive review which I have passed onto the team. We very much enjoyed being a part of your son's early learning and we wish him all the very best in his 'big school' nursery. We'll stay in touch and we look forward to seeing you all again very soon.


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Review from Hannah D (Mother of Child) published on 2 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for a better environment for my child. He’s happy, he’s secure, he’s made lovely friends and he learns something new every day. The staff are wonderful, so friendly and welcoming, I never worry about my son when he’s at nursery as I know he is exceptionally well cared for.
I cannot
praise them highly enough.

Reply from Deborah Sawh at Mill House Day Nursery

Thank you for your very supportive review which has been shared with the team. Your son is thriving with us and we'll be very sad to lose him when he goes to 'big school'. You'll remain a part of our family and we know that you'll visit us and keep us updated on his progress. Dinosaurs Rule!


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Review from Kirsty H (Mother of Child) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has been at Mill House for 6 months now and he loves it. He gets so excited to see the managers every morning and comes home thoroughly exhausted from a day of play. A really lovely, family-run nursery with genuine care and love for the children there.

Reply from Deborah Sawh at Mill House Day Nursery

Thank you for your positive feedback. We know how much your little one loves coming to nursery. He has made some very special friends and when they arrive together holding hands you can see that these are friendships that will last the duration of their time at nursery and perhaps even longer!


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Review from Daniela P (Mother of Child) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has an excellent management team who are approachable and always available. They have a fantastic team of staff who are always welcoming, professional and dedicated to each child.
My daughter loves coming to nursery since being moved here and always comes out excited by the things she
has been up to and learnt during the day.
The nursery offers a good variety of foods for the children and will encourage children to try new things.
Every morning and afternoon you will see management at the door to meet parents, there is also always a member of management in the room helping clear up and meet the children's needs.
The nursery is always clean and has a happy environment for all children.

Reply from Deborah Sawh at Mill House Day Nursery

Thank you for your review, thank you also for the positive feedback you provide when you drop off and collect your daughter. She really has settled well into Mill House and she has made some lovely friendships. We look forward to supporting her with the next stage of her development in preparation for 'big school'!


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Review from Jenni J (Mother of Child) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The owners of the nursery have gone to great lengths to create a nurturing yet fun environment for my son to learn and grow. I'm amazed at such a young age how much he has progressed in his education already.
The staff are so good with the children he always has a big smile on his face at the end
of the day so I know he is well looked after.
The food they provide is also varied and balanced. It's great to see the nursery adding features for the kids all the time too!

Reply from Deborah Sawh at Mill House Day Nursery

Thank you! We are so pleased that the features we continue to add stimulate your son so much, he really does enjoy the new patio and water feature which he explores so thoroughly with his friends. His development has come on in leaps and bounds and his new passion for books is great to observe. He loves the story 'Mine' which we are sure will be worn out with much love before the end of the month! We'll try to get him into 'The Wonky Donkey' as we know how much you and his Nan love this story! Thank you again!


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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Mill House Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Mill House Day Nursery is calculated as follows: ( (132 Excellents x 5) ) ÷ 132 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.873 Points relating to the number of positive Reviews for Mill House Day Nursery is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 number of registered child places is 12.6. 11 Positive Reviews ÷ 12.6 = 0.873

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (5)

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Meet the Team (3)

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Deborah Sawh

Job Title: Manager and Early Years Teacher

Joined: 2018

Deborah holds a BA (Hons) in Early Childhood Studies and she is qualified as an Early Years Teacher. She has over 25 years experience in the field of early years education as a practitioner and as a manager.


Deborah teaches childcare qualifications to level 2, 3 and 4 students within the early years sector, including management training.


Deborah is the Designated Safeguarding Officer (DSO) and Physical Activity and Nutrition Coordinator (PANCo) for Mill House Day Nursery.


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Lianne Lewis

Job Title: Assessor and Training & Development Manager

Joined: 2018

Lianne has a Foundation Degree in Early Childhood Studies and she is a qualified assessor who manages team and individual development. Lianne's prime responsibilities are the supervision of practitioners to ensure the ongoing development of high quality practice. Lianne has a wide experience of working in the early years sector, including experience as a childminder, a pre-school practitioner and a nursery practitioner. Lianne achieved an outstanding Ofsted grade for her own childminding business and she brings these high quality expectations to Mill House.


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Natalie Ahern

Job Title: Deputy Manager

Joined: 2018

Natalie has a wide and varied experience of working with children in their early years, she has worked in nursery settings and schools and she has also worked as a Nanny which has enabled her to develop an understanding of the diverse needs of families. Natalie is a Level 3 qualified practitioner who has recently embarked on her Level 4 Early Years Advanced Practitioner training. Natalie has a passion for supporting children to learn and develop and she can effectively support children of all ages from infancy through to those in their teenage years.


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