Children 1st @ Bilborough has a Review Score of 9.9 (9.866) out of 10, based on 58 reviews in the last 2 years. Over all time Children 1st @ Bilborough has 104 reviews.
Review from Gemma W (Mother of Child) published on 20 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you so much for your lovely words! It's been a joy watching your daughter grow in confidence and develop during her time with us. We're so pleased she's happy and feels safe here-that means the world to us. Wishing her all the best as she gets ready for school!
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Review from S R (Mother of Child) published on 17 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you so much for your amazing feedback! We're thrilled to hear how well your son is doing and how much progress he's made since starting with us. Your kind words about the team and the nursery mean a lot thank you.
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Review from J S (Mother of Child) published on 17 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you so much for your wonderful feedback! It's fantastic to hear how happy and settled your daughter is, and we're so pleased to have supported you through her transition and your return to full-time work. Knowing you've trusted us with all three of your children means the world to us! We truly appreciate your kind words.
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Review from Georgia M (Mother of Child) published on 17 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you for your lovely feedback! We're so happy to hear how much your little boy has developed and that he loves his time with us. It's wonderful to know he goes home with a smile! Thank you for recommending us.
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Review from J C (Mother of Child) published on 17 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you for your kind words! It's lovely to know your child is making great progress and enjoying their learning and play. Your feedback means a lot to the team!
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Review from Lizzie O (Mother of Child) published on 17 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you for your lovely feedback! We're so pleased to hear your daughter is loving her time at Children's 1st Bilborough. It's great to know you're happy with our care from our team.
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Review from Praneeth A (Father of Child) published on 17 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you so much for your wonderful feedback! We're so glad to hear how happy and settled your little one is with us. It's lovely that you feel reassured by the updates and that he's thriving, learning new things, and building strong bonds with the team. Your kind words mean a lot!
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Review from Marinela N (Mother of Child) published on 17 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you for your lovely message! We're so pleased to hear how happy your son is and that he's enjoying his time with us. It's wonderful to know he feels encouraged and supported. Thank you for your kind words!
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Review from Madiha T (Mother of Child) published on 17 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you so much for your kind feedback! We're delighted to hear how comfortable and happy your son has been since starting with us. It's lovely to know he has built such great relationships with the team!
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Review from Charlotte S (Mother of Child) published on 17 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you so much for your kind and thoughtful words! It's been such a pleasure to support both of your children on their nursery journeys, and we're so pleased to hear how much your son is loving his time with us. Knowing he's thriving and growing in confidence means the world to us! We really appreciate your lovely comments about our team.
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Review from Gemma M (Mother of Child) published on 14 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you so much for your wonderful review! We're so happy to hear that your son has settled in and is enjoying his time with us. Your kind words mean a lot, and we're so glad to be part of his journey. Thank you for recommending us!
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Review from Syenna W (Mother of Child) published on 14 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you for your lovely review! We're so happy to hear how much your son has developed and that he loves coming to nursery. Our staff truly appreciate your kind words, and we're thrilled to be part of his journey!
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Review from Kim C (Mother of Child) published on 14 March 2025
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Reply from Jessica Griffin, Marketing Executive at Children 1st @ Bilborough
Thank you so much for your lovely review! We're so pleased to hear that your little boy has settled in so well and is now excited to come in each day. It's wonderful to know that he feels comfortable and happy with our team. Our staff are so dedicated, and it's great to see the positive impact they've had on his confidence. Thank you for sharing your experience with us!
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Review from M G (Mother of Child) published on 13 March 2025
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Review from N T (Mother of Child) published on 7 March 2025
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Review from Hannah C (Mother of Child) published on 26 March 2024
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Review from Joanna O (Mother of Child) published on 26 March 2024
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Review from Francis O (Father of Child) published on 26 March 2024
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Review from O M (Mother of Child) published on 26 March 2024
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Review from Rowena S (Mother of Child) published on 18 March 2024
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The Review Score of 9.9 (9.866) out of 10 for Children 1st @ Bilborough is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 58 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.866 for Children 1st @ Bilborough is calculated as follows: ( (634 Excellents x 5) + (47 Goods x 4) + (1 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 693 Ratings = 4.866
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Children 1st @ Bilborough is based on 57 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 117 number of registered child places is 23.4, which has been reached with 57 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
Please Contact Us for Latest Vacancies
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Job Title: Nursery Manager
Joined: 2020
Hello, My name is Kerry Smith and I have worked at Children 1st since February 2020.
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