Children 1st @ Bilborough

Beechdale Road, Bilborough, Nottingham NG8 3AJ
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9.9 104 Reviews
  • Children 1st @ Bilborough, Nottingham
Children 1st @ Bilborough is located on Beechdale Road in the heart of Bilbrough on the site of Jubilee Lead Academy School. The setting offers complete care and education for children aged 3 months to 5 years old and 30 hours funded places are available for eligible 2, 3 and 4-year-olds.

Like all Children 1st nurseries, the setting is a bright open and engaging learning environment, complete with a separate baby suite. The outdoor area has been designed to maximise the potential for outdoor play and children are encouraged to choose their own activity with a huge variety of options both inside and out.

The setting is part of Children 1st Day Nurseries, the UK's largest family-run day nursery group. The company is joint first in the UK for Ofsted Outstanding results according to the 2019 Nursery World Nursery Chains Report.

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Care Provided by Children 1st @ Bilborough

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Gina Duncan and Kerry Smith (Managers)
  • Number of Childcare Staff
  • 5
  • Total Places for Children
  • 117
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Children 1st @ Bilborough Reviews (104)

Total of 104, showing 41-60
9.9

Children 1st @ Bilborough has a Review Score of 9.9 (9.866) out of 10, based on 58 reviews in the last 2 years. Over all time Children 1st @ Bilborough has 104 reviews.

Overall Experience

  • 98
  • 5
  • 0
  • 0
  • 1

Date Published

104
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19
58
46

Review from Faiza Y (Mother of Child) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is attending this nursery since 2022 and he has been settled very well. Staff of the nursery are very cooperative and understanding. My son has speech difficulties and his key workers has been helping him through this. They have designed good activities for children specifically, on Christmas
2023 is coming and hopefully they will enjoy the events.

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Review from Hayley G (Mother of Child) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started this nursery in September and she absolutely loves it,
We have never left her before so it was quite difficult for us, but the staff here are just so kind and caring they make you feel at ease.
Our daughter has settled in so well here, she loves doing all the different activities
and playing and singing. Since she started, her speech has come on amazing and as parents, we are both very happy with this choice. The staff here are all lovely and I take great comfort in knowing our little girl is very looked after here.

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Review from Tanyara L (Mother of Child) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the work and all the care that the nursery is providing with my daughter, I have seen and see up close the excellent work that the nursery does, they treat my daughter very well, and I trust her with my eyes closed. I'm very happy with how it has helped my daughter's development.
Thank you to everyone on the team Children 1st @ Bilborough!

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Review from A C (Father of Child) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nursery was extremely supportive in helping us fill out paperwork for getting the government-funded thirty hours. Receptionist is always happy and friendly. Staff always give good feedback on day to day activities of the children.

Reply from David Hancock, Chief Executive at Children 1st @ Bilborough

Thank you for taking the time to share this lovely review. I’m so pleased that we were able to help and support you through the funding process as well as our key workers giving feedback on collection regarding your little one's day.


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Review from Jaspreet T (Mother of Child) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fun and safe environment for my little boy who has been going to Children 1st for two years. Many thanks for all your love, dedication and patience to my child.
The wonderful staff provide a fun environment where my child is able to thrive. He is always so excited to go to nursery, which as a parent
is always so reassuring.

Reply from David Hancock, Chief Executive at Children 1st @ Bilborough

I would just like to take this opportunity to thank you for taking the time to share this lovely review and your ongoing support to our organisation. It’s so wonderful to hear how much both you and your little one love attending out Bilborough setting. Again, thank you for sharing this.


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Review from Fayrooz S (Mother of Child) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended this nursery since she was 23 months. She was fully attracted to me as a pandemic baby and breastfed. She loves the place and they always make her feel better, even when I was trying to stop breastfeeding, and recently last year they helped me in a milestone with potty training.
She's almost 4 years now. Also management were always supportive and will be so patient and understanding. I love this nursery and the great job that everyone is doing. Really appreciated. And will recommend it to everyone that I know.

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Review from G O (Mother of Child) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has been attending the baby room for around three months now. He has come on loads thanks to the staff. He his happy when I drop off and collect him. Staff who are currently looking after my son have been amazing, really friendly and helpful.

Reply from David Hancock, Chief Executive at Children 1st @ Bilborough

Thank you, it’s so wonderful to hear how well your little one has settled at our Bilborough setting. I’m so pleased the staff there have met both yours and your little one's needs each and every day. Again, thank you for taking the time to share these lovely comments.


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Review from Jade N (Mother of Child) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing nursery and the staff are second to none! My little boy's development has come on leaps and bounds since he started here last September. He always loves going to nursery here and is always so happy at collection. I never have any worries about his care and I couldn't wish for a better
nursery to look after my child.

Reply from David Hancock, Chief Executive at Children 1st @ Bilborough

Thank you so much for taking the time to share this lovely review. I’m so pleased to hear how well your little one has progressed since attending our Bilborough setting. I look forward to sharing this with my colleagues at the setting, I’m sure they will be just as pleased as I am.


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Review from L W (Mother of Child) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We had to remove our son from this nursery. They brought out someone else's child to us at pick up on one occasion and no action was taken, left our son in a soiled nappy on more than one occasion and when challenged on it, the previous manager said she felt our son was Autistic. Complete lies. There
were many other issues but too many to mention. There are a couple of excellent staff there but also staff who mock and speak to children inappropriately from what we've personally seen. Our son didn't like going here and has come on leaps and bounds since leaving.

Reply from David Hancock, Chief Executive at Children 1st @ Bilborough

I am sorry that you felt it necessary to air your views this way. My team have worked so very hard with you to deal with your concerns, some of which we feel you have distorted in this review. Nevertheless, you believe we did not meet your expectations, for which I am sorry, and saddened that you chose not to allow us to work with you. We would like to take this opportunity to wish your son all the best wishes and success for the future.


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Review from Emma B (Mother of Child) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started Children 1st Bilborough 4 years ago and will be leaving in August 2023 to start her next chapter at big school in September. She enjoys going to nursery every day and I can’t thank all the staff enough for all the love and support they’ve given her during her time here. The staff
go above and beyond every day.
A massive thank you to all who have looked after her and given her the skills she needs to move onwards and upwards! To every member of the team from the baby room to Early Years - Thank You for all your support. You will be missed when we leave

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Review from Sarah S (Mother of Child) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child absolutely loves this nursery and he looks forward to going every time I take him! He’s very attached to the staff and speaks about them when we’re at home all the time which just shows how caring they all are!
Even as a parent, the staff are all welcoming and friendly I’ve never encountered
or felt unwelcome when dropping or collecting my child from nursery they’re all amazing!
Every day is different with activities and games they play from art to music to dancing, playing outside etc. and they helped with potty training and were fabulous which gave me that extra push to do it!
Can not fault Children 1st in any way, definitely a five-star nursery without a doubt and would recommend anyone to take their child here!

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Review from R S (Mother of Child) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery! My little boy loves going and is progressing so well! The care the staff provide him is second to none! Always so friendly and welcoming, I couldn’t recommend a better nursery!
Thank you

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Review from Leanne W (Mother of Child) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic nursery!
One of the best in the NG8 area. Both my little girls have attended Children 1st. The staff are always amazing! I feel my children are always safe and being cared for. Lots of communication and overall learning and development are at the heart of it all.
I will be sad
for my little one to leave to go on to school.
Thank you to all the staff over the years, you have been amazing.

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Review from Joyce C (Mother of Child) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son likes going to the Nursery, and the teachers always welcome each child into the Nursery in the morning, which is very happy. I couldn't be happier with the progress and confidence he's made with Children 1st Bilborough. All the staff are genuine, professional and caring. Through the regular evaluation
report on the parent website, I am kept abreast of the latest development of the child. The teachers get on well with all the children. Nursery facilities and study spaces are kept clean frequently.

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Review from Tiffannie M (Mother of Child) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding Nursery. My daughter started in September 2022 and since then she’s progressed so much in herself and her speech has come on tremendously. I’m so proud of her and to the staff at Children’s 1st Bilborough, I really could not thank them enough. You guys are great and you’ve made
nursery such an amazing experience for her. She loves nursery, loves all her teachers and friends. It is such a great Nursery, I’m glad I made the choice for my daughter to learn and grow there.

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Review from Sarah A (Mother of Child) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say a massive thank you to all the staff at Children 1st @ Bilborough for all their help over the past few years! My daughter has really enjoyed being here and has definitely learnt a lot during her time in nursery.
I feel proud of the things she has achieved, and the confidence she
has built, and that’s all thanks to the amazing staff at the nursery.
I would 100% recommend this nursery to all parents.

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Review from Radu C (Father of Child) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has spent the last 3 years in this setting, he is always happy to go to nursery and we have seen a lot of development in his young age. The staff is trained to high standards and very helpful with parents needs. I can recommend this nursery for all parents. Thank you Children 1st Bilborough.

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Review from A R (Mother of Child) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff. Clean facilities. My child is very happy and has been doing great progress since she started with the nursery. Highly recommended to anyone looking for a safe place for a child.

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Review from C W (Mother of Child) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff. Clean, safe and friendly environment.
Overall, a brilliant nursery that I would recommend to anyone.
Very happy that I chose this nursery for my son as it ticked all the boxes. Very welcoming setting from the minute I went to view it.

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Review from Shannon N (Mother of Child) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two daughters and they have both attended Children 1st @ Bilborough Day Nursery since a very young age.
The staff go above and beyond and they are all very approachable and have big smiles on their faces.
I have had to change my nursery pattern a few times due to working hours changing and
they have been very supportive with this, ensuring start and finish times have been manageable for me.
I have one daughter that is now in primary school and is top of the class with her maths and writing and I always say this is because of Children 1st as they spent so much time with her and were very patient and caring.
My youngest daughter still attends Children 1st as she is always happy and smiley in the mornings and ready to leave for nursery.
She always says to me, I love my teachers mummy they are very kind and they make me happy.
Thank you Children 1st @ Bilborough.

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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Children 1st @ Bilborough is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 58 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Children 1st @ Bilborough is calculated as follows: ( (634 Excellents x 5) + (47 Goods x 4) + (1 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 693 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Children 1st @ Bilborough is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 117 number of registered child places is 23.4, which has been reached with 57 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (4)

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Meet the Team (1)

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Kerry Smith

Job Title: Nursery Manager

Joined: 2020

Hello, My name is Kerry Smith and I have worked at Children 1st since February 2020.


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