Bright Horizons Leatherhead Day Nursery and Preschool

Station Road, Hazeldean, Leatherhead KT22 7AA
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9.8 52 Reviews
  • Bright Horizons Leatherhead Day Nursery and Preschool, Leatherhead
Bright Horizons Leatherhead Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.

The nursery boasts 6 rooms, tailored to each individual age group. There is also a main garden, in addition to a dedicated baby garden, complete with climbing frames, sensory stations, a beautiful forest area, and an all-weather area, allowing the children to learn and play all year round.

Their unique Healthy Hearts and Minds activities provide inspirational and engaging learning experiences using the innovative and well established Boogie Mites and myHappymind programmes. An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

Bright Horizons Leatherhead believes that every child is unique and special, and they strive to create a warm and welcoming environment where children can thrive and reach their full potential. If you'd like to find out more, please get in touch with the team; they look forward to welcoming you and your little one to the nursery family.

The nursery was given an Ofsted inspection report of Good (March 2023).

Care Provided by Bright Horizons Leatherhead Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Lorraine (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Leatherhead Day Nursery and Preschool Reviews (52)

Total of 52, showing 1-20
9.8

Bright Horizons Leatherhead Day Nursery and Preschool has a Review Score of 9.8 (9.814) out of 10, based on 25 reviews in the last 2 years. Over all time Bright Horizons Leatherhead Day Nursery and Preschool has 52 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I would really recommend this nursery highly to anyone, my child really enjoys attending nursery and has created special bonds with the staff. I would say that the environment is perfect from them and you can really tell, just from the short time you spend there, that my child is really being looked
after well. My child also learns really well here and their development is going amazing too since starting. The staff are really helpful with any concerns I've ever had with anything and help me with anything I need. Overall, I just feel happy and safe to bring them here everyday and I know he feels the same.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your lovely review! We're delighted your child enjoys nursery, is thriving, and feels safe and happy. Your kind words and recommendation mean so much!


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with this nursery - the staff are very skilled and caring, and they communicate with parents in great detail. They genuinely care about the whole family and they partner very willingly with us on anything our family needs. We can see how much our son enjoys the activities, indoors
and outdoors. The way the staff are encouraging children to socialize and become more independent is great. We also really appreciate how healthy and varied the meals are - they are all cooked onsite by a brilliant chef, who caters for each child's dietary requirements. The lovely artwork which our son brings home is a pleasure to see, and the Christmas concert was also a recent highlight. We would highly recommend Bright Horizons Leatherhead Day Nursery and Preschool.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your lovely feedback! We're so happy to hear your son is thriving, enjoying the activities, and developing social skills and independence. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

My son started nursery at the beginning of September just before his 2nd birthday. We had a couple of teary mornings as expected but he absolutely loves going to nursery. We have the app which allows us to see what he's doing each day, activity wise and food wise which is great. We always have a warm
welcome every day and when we go to pick him up, we get a little run down of the day. Couldn't be happier with our choice of nursery. Thank you to all the team at Bright Horizons Leatherhead Day Nursery and Preschool!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your lovely review. We're so pleased to hear your son has settled in well and is enjoying his time with us. It's great that you find the app and daily updates helpful. We truly appreciate your kind words and the team at Bright Horizons Leatherhead look forward to continuing to support your family!


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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Leatherhead Day Nursery and Preschool is a home away from home, great environment, great food and lovely people. My daughter can't wait to go to nursery each morning, they do amazing activities with the kids so they're always learning whilst having fun. The staff show so much care and
are always welcoming. Well done to all the staff!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your lovely review! We're thrilled your daughter enjoys the activities and feels at home with us. We appreciate your kind words about the care and environment the team at Bright Horizons Leatherhead provide!


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful experience at Bright Horizons Leatherhead!
We've been incredibly happy with the care and attention our daughter receives at Bright Horizons Leatherhead. From the moment we toured the nursery, we felt immediately reassured by the friendly, professional staff and welcoming atmosphere.
She's
been there for 7 months now and really enjoys her time there. I love that we receive regular updates through the app on her progress and daily activities. We love knowing what she's got up to and what she's eaten each day.
Overall we highly recommend it to other parents.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your five-star review and positive feedback; we truly appreciate your kind words about the team. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has settled into the nursery incredibly well. The staff have all got to know her and I have been amazed at how quickly I have been able to leave her with no tears! All the staff are kind and helpful and early all care about the children.
I feel reassured knowing I'm leaving my daughter
in such safe hands!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you so much for your wonderful feedback! We're so glad to hear that your daughter has settled in so smoothly and that drop-offs have become tear-free. It's great to know that you feel reassured by our caring and dedicated team.


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Overall Experience  Overall Experience 2.0 out of 5

Bright Horizons has potential with its location and facilities, but our experience was disappointing. Constant staffing changes made it hard for my son to form relationships, and he went 4 months without a key person, which is unacceptable for a child's development. Communication was inconsistent, staff
said he had a good day, others said he was upset. We also got mixed messages about his eating habits, raising concerns about attention to detail. One upsetting incident during toilet training involved a male staff member who didn't help when my 3-year-old struggled to pull his pants down. As a result, he had an accident, getting urine on his pants and shoes. This avoidable situation made him anxious about using the toilet at nursery, leading to a long-term issue of holding his urine, which we had to work hard to resolve. On another occasion, I found my son crying while the preschool group was told to stay quiet because the toddlers were sleeping. No one followed up with us afterwards.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your feedback. We appreciate you taking the time to leave us your review. We're sorry to hear your experience didn't fully meet your expectations. Our team worked closely with your family and addressed all concerns with the nursery manager before your departure in May. While staffing changes can happen, we strive to maintain strong relationships between staff and children throughout. We understand how crucial consistent staffing and communication are for a child's development. The toilet training incident and communication concerns were also thoroughly reviewed to ensure proper support. We were sad to see you and your family leave but we wish you the best in your new setting. If you feel we can assist further, please contact our complaints team atukcomplaints@brighthorizons.com.


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Overall Experience  Overall Experience 5.0 out of 5

Our son joined Bright Horizons Nursery at 9 months old and recently completed his time there just before his 4th birthday. Over the three years, we had an exceptional experience. The positive developments in our son's growth were evident, and he absolutely loved his time at the nursery. The nursery
manager and her team are outstanding. They consistently went above and beyond to ensure both our son and we felt comfortable and supported. We highly recommend Bright Horizons to any parent looking for a nurturing and professional environment for their child.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that your son's time with us has been so positive and that you've seen such great growth. We truly appreciate your recommendation and are grateful for the opportunity to be part of his early years.


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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Leatherhead is a great place for young children.
The staff is loving and caring and I felt safe and happy to leave my 14-month-old (back then April 2023) with them. What I appreciated highly was the love and the fact that they would comfort him every time he was upset. He was and is
always happy to go back and would hug and kiss all the staff not just his key person: this was critical for me, reassuring me this was the right choice for our family. I also appreciate the fact that staff puts real-time updates on the app about his activities in the day, like food, nappies, sleep and play (really helpful to be able to track what he is doing during the day). Another positive: the food and the fact that they have a chef and in-house kitchen is a massive plus! (not many around the area are able to provide this). The nursery also has great facilities, particularly a soundproof room where babies can sleep there. They will be the number one choice for our next baby in the future.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear you felt safe and happy leaving your 14-month-old with us at Bright Horizons Leatherhead. We look forward to welcoming your next little one in the future!


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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Leatherhead Day Nursery and Preschool was my top choice for my 1-year-old daughter, she has developed so much since starting the nursery last October and will happily go to the staff within the nursery. The team are very supportive and are happy to listen to any of our feedback about
my child.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you so much for your wonderful review about our Leatherhead Day Nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Leatherhead Day Nursery and Preschool is a lovely nursery. My youngest child now attends, following my eldest who left four years ago. It’s been lovely to come back to. They have taught a lot in the five months he has been there and is so happy going in! It’s a great nursery to transition
from their preschool room to big school.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you so much for your wonderful review and your continuous support! We're thrilled to hear about your positive experience with the team and nursery.


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Overall Experience  Overall Experience 5.0 out of 5

The nursery has been an excellent childcare setting for both my children. My daughter loved her time there before she left in 2023 to attend preschool. The staff knew her well and were extremely supportive. My son has now joined the baby room and, once again, the staff have been very welcoming and nurturing.
They have really taken the time to get to know him and support him with his developmental needs. As a result, he seems to be happy and thriving. Would highly recommend.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your wonderful feedback! We're thrilled to hear that both your children have had positive experiences at our nursery. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

This nursery was the best choice for my 2-year-old daughter. She loves going there. The teachers are well educated and trained, kids do lots of activities and are in the garden a lot. They eat very healthily too. Another of my children started on the 11th of March 2024 and she already is changing so
much, sharing toys, and sitting nicely by the table. Honestly cannot recommend them enough!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you so much for your positive feedback! Thank you for recommending us!


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Overall Experience  Overall Experience 4.0 out of 5

The nursery has been hugely supportive of my children & myself. My eldest left to start school in September 2023 and was very well prepared thanks to her fantastic experience in preschool.
My second child is now in the toddler room having moved up from babies - the staff made her transition as
smooth as possible, doing everything they could to make it easier for her and meet her individual needs.
Staff make the effort to get to know the wider family and aim to do whatever they can to support the family unit as a whole. Highly recommend.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

I registered my son to start Bright Horizons Leatherhead this term.
I had a very warm welcome from management and the team!
I was shown around the nursery which me and my son instantly fell in love with.
My son seemed very comfortable walking around the nursery and eager to get involved with the
other children which was a clear indication that this is the nursery he belongs at. As a mother, I couldn’t ask for more knowing that my son is in very safe hands and is thriving through his early years journey at Bright Horizons.
This is by far the best decision we have made and it has given him the best start towards school transitioning in the future.
I love the constant updates through the app and the safeguarding practices they have in place, I would highly recommend!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for recommending Bright Horizons! We truly appreciate your positive feedback and are honoured to have you as part of our Bright Horizons family.


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Overall Experience  Overall Experience 5.0 out of 5

I am over the moon with this nursery, especially with my son’s key person. I honestly believed this would be like another chain nursery but it has such an independent, small nursery feel. I get daily, sometimes twice-a-day, updates on my child and then I also get a detailed update when I collect him.
I would never consider another nursery, they are perfect. My son is always so excited to see his key person and to walk through the front door.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Leatherhead Day Nursery and Preschool

Thank you for sharing your experience with us and giving us a five-star rating! We're thrilled to hear that you're over the moon with our nursery, especially with your son's key person.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery with fantastic friendly staff that are always polite and happy. My daughter enjoys her time and her confidence has built since joining the nursery. She has picked up new skills and created friendships. I appreciate the staff keeping in touch via the app and it's lovely being updated by
photos daily. I really appreciate the nursery looking after our daughter and providing good vegetarian meals that she enjoys.
Thank you to all the staff at Bright Horizons Leatherhead.

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Overall Experience  Overall Experience 5.0 out of 5

The team are incredible; warm, welcoming and clearly care about the children.
I get regular updates on how my child is doing each day, with pictures. It puts my mind at ease and allows me to plan ahead for mealtimes and bedtime.
I'm particularly impressed by the food offered and activities undertaken
each day.

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Overall Experience  Overall Experience 5.0 out of 5

My little one has been at Bright Horizons for over a year and thoroughly enjoys it. Super kind and friendly staff; they're always so welcoming. The food is really varied as are the activities. I get daily updates on the app, plus more detailed reviews of my child's development and behaviour, which is
great to see. The staff have also given me brilliant advice when needed, which is really valuable as a first-time parent. Would definitely recommend Bright Horizons in Leatherhead!

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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Bright Horizons in Leatherhead. My daughter attended part-time from 12 months to starting school in September and my 3-year-old son is still there. The staff are really friendly and my children both speak highly of their 'teachers'. They both settled in quickly and made strong
friendships with other children. There are always a wide variety of activities and I think these really helped my daughter prepare for school. There is a lovely outside area which is used regularly. You also get updates on the app with photos of what the children are doing and updates on how well they have eaten/slept etc.

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Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Bright Horizons Leatherhead Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Bright Horizons Leatherhead Day Nursery and Preschool is calculated as follows: ( (260 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 295 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Leatherhead Day Nursery and Preschool is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (2)

Lorraine

Lorraine

Job Title: Nursery Manager

Hi, I am Lorraine and I'm the Nursery Manager.


I have over 25 years of experience in childcare and over 15 years in managerial roles. Giving children the best opportunity in life is why I have worked in the childcare sector for so long, it's such a rewarding profession to work in.


Seeing children develop and grow and working together as a team to offer the best for the next generation!


Susan

Susan

Job Title: Deputy Manager

I have been working in childcare settings for 17 years and at Bright Horizons Leatherhead since April 2021 after taking some time out from a 12-year career in an NHS day nursery to have my 2 little boys. I started here as the Room Lead for Preschool, and in August 2021 become the deputy manager here working alongside Eve and the team.


I have previously worked my way up the career ladder, starting as a nursery assistant to a nursery nurse and then to room lead where I remained for 10 years of my 12-year NHS career.


I strive to enable all children and families to receive the best possible care and give firm foundations for life, through communication and partnership working. I also enjoy seeing individuals grow and develop, so I also support staff to complete their NVQ and training, being their mentor.


I am NVQ level 5 childcare qualified and also have a level 3 NVQ in management. I enjoy the hustle and bustle of nursery life, from meeting parents and families, and working both as a team or independently, where no two days are ever the same, and I find growth such an important thing for myself, to both enhance my own professional development and the nursery team too.


Frequently Asked Questions about Bright Horizons Leatherhead Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Leatherhead Day Nursery and Preschool accepts?

Bright Horizons Leatherhead Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Leatherhead Day Nursery and Preschool Open?

Bright Horizons Leatherhead Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Leatherhead Day Nursery and Preschool have capacity for?

Bright Horizons Leatherhead Day Nursery and Preschool has capacity for a total of 90 Children.

How far is Bright Horizons Leatherhead Day Nursery and Preschool to the centre of Leatherhead?

0.2 mile(s) as the crow flies, distance by road may be significantly further.