Kids Planet Waterfront

Pedmore House, The Waterfront, Brierley Hill DY5 1XA
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9.8 64 Reviews
  • Kids Planet Waterfront, Brierley Hill
Kids Planet Waterfront gives childcare and early educational learning to children up to the age of 5 in Brierley Hill.

The nursery offers children an environment which is cosy and stimulating where they can learn and interact with their peers.

Staff at the nursery are warm and loving and are passionate about caring for young children and ensure they feel happy and nurtured. The staff are all qualified up to Level 3 in Childcare or are in the process of studying for the qualification.

Outdoor learning is an important element at the nursery. Both the indoor and the outdoor spaces are well thought out and reviewed on a regular basis to make sure they offer a host of learning opportunities.

Care Provided by Kids Planet Waterfront

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Hannah Mateer (Manager)
  • Number of Childcare Staff
  • 8
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Kids Planet Waterfront

  • Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.


Total of 64, showing 21-40
9.8

Kids Planet Waterfront has a Review Score of 9.8 (9.831) out of 10, based on 46 reviews in the last 2 years. Over all time Kids Planet Waterfront has 64 reviews.

Overall Experience

  • 60
  • 4
  • 0
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18
Overall Experience  Overall Experience 4.0 out of 5

Great nursery with lots of activities to keep children busy. A variety of meals, lots of encouragement for the kids to self-help. Updates on children's day and updates online too! My son is always happy to go to nursery and has lots to talk about when he comes home.

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Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Kids Planet Waterfront enough to anyone. Our son started attending at 4 months old and has loved every day he goes there. He is now 18 months old and has made great friends, as well as loving two particular members of staff, as much as his mom and myself.
They are brilliant with
the babies and make their every day a happy place. Thank you both!
All of the staff here are professional and friendly and love the children they care for.
If you are looking for a nursery for your child, please take a look here.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been coming here since April and she has come on so much since being here. She absolutely loves it. All the staff are friendly and great with both of us, they are always happy to help. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Kids Planet Waterfront go above and beyond to support children and help them to develop and grow my daughter has attended for 3 years and her confidence has grown, she has learnt so much and the support we have been given has been outstanding.
Cannot thank the staff enough for caring and
being so kind and being a massive part in my daughter's life.

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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the preschool care.
The staff are always helpful and smiling. Whenever I have any problem, I can always count on a quick resolution, both from the staff and the manager.

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Overall Experience  Overall Experience 5.0 out of 5

We have had a lovely experience with this nursery, they have been very welcoming and caring when looking after my daughter and she has settled in very well since being here. She always talks about nursery when she's at home and has a great experience.

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Overall Experience  Overall Experience 5.0 out of 5

Kids Planet Waterfront has been wonderful. They have have had our little girl now since she was a baby. They have always communicated very well, before and after pick up, telling us how she got on that day l, what's they have been doing, what they had for dinner and even if they had a sleep. If there
has been a small issue like a bump on the head they have always contacted us straight away even though we said there is no need for a simple bump but it just goes to show how they truly look after the kids in the setting. They put on plenty of activities throughout the year and we just had our little one graduating from there, which they put on a mini display for the parents. Overall I couldn't be happier.

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Overall Experience  Overall Experience 5.0 out of 5

Really happy with Waterfront Nursery, lovely place, the staff are amazing, really nice and helpful. Our son has come a very long way and is more confident in himself. Thank you to all the pre-school team, especially the manager and key persons.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been going to this nursery now for nearly 2 years. I can honestly say without them I would be lost. My son is well cared for staff cannot do enough to support him through the start of his journey. The staff are caring and kind although my son has additional needs but they work their magic
and overcome any hurdles in the way.

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Overall Experience  Overall Experience 5.0 out of 5

They are brilliant and supportive to the learning needs of my daughter. I'm happy with the Kids Planet Waterfront branch. They were a big part of my daughter's childhood and her developmental journey.

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Overall Experience  Overall Experience 5.0 out of 5

Really good. positive, always got a smile. Do halal food. Nice teachers, good phonics knowledge. Good overall with all aspects. Always greeted well at the door and always with positive body language. Amazing management.

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Overall Experience  Overall Experience 5.0 out of 5

Brilliant staff and friendly atmosphere. The staff is very helpful and caring. Can't fault this nursery, always willing to help and listen to your child's needs, our daughter has been here for 3 years and she's now ready for big school and has had the best time with all the staff and friends she's made.
I can't fault any of the staff, they've made it possible for us to pursue our working life and know our daughter is getting everything she needs. Thank you would not be sufficient enough. Thank you for loving our girl like your own and helping her grow.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent management of kids. Always positive. Always helping the kids progress and the learning facilities are excellent. We love having our children attend the nursery. Best in the West Midlands and probably the UK.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are helpful friendly and welcoming. My child has enjoyed his time at Kids Planet, making great friends and fantastic memories. I would definitely recommend this nursery to anyone that is looking for a day nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery would highly recommend it! My daughter has had a fabulous time here and will honestly miss it. Staff are excellent and very helpful! Very organised and pleasant staff always there too to help. All members of staff are brilliant!

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Overall Experience  Overall Experience 5.0 out of 5

The staff at the Waterfront are amazing. They have looked after my child and he absolutely loves it. The manager and team are amazing and I couldn't ask for any better service. I would recommend Kids Planet to family and friends.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff have been so helpful with anything I've required extra help with. They always go above and beyond for my children and it definitely shows when they come home wanting to go straight back to nursery! Both children love being at the setting and have come on leaps and bounds since starting!

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Overall Experience  Overall Experience 5.0 out of 5

I love this place! The staff here have helped us bring up our daughter for the last couple of years, they feel like family! They go over and above to keep her happy and safe. She always calls the staff her best friends. Her development has blown us away. I can't recommend them enough. Thank you to all
Waterfront
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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery. My daughters have been going here since they were toddlers and love the place! My older daughter also went to this nursery before she went to reception 2 years ago, since we loved the place so much and I decided to send my other 2 daughters as well.
The staff are all so friendly and
caring.

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Overall Experience  Overall Experience 5.0 out of 5

I'm happy! I Have seen lots of change at the nursery once it became Kids Planet. I'm happy about all the staff. They are friendly and very welcoming. They do show interest in the well being of the children which is very nice and makes the children confident. I would like to mention some of the staff
but it is a difficult choice as I do like all of them and I believe they all deserve to be rewarded.

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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Kids Planet Waterfront is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Kids Planet Waterfront is calculated as follows: ( (467 Excellents x 5) + (72 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 549 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kids Planet Waterfront is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (9)

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Meet the Team (1)

Hannah

Hannah Mateer

Job Title: Nursery Manager

Joined: 2021

I am Hannah Mateer, the manager for Kids Planet Waterfront. I have over 20 years of experience within the Early Years sector 11 years of which as a Nursery Manager. I started as a college student and worked my way up to management. I have completed my Early Years Foundation Degree and my Level 5 in Leadership and Management.

As a parent of 3 children myself, I can fully understand the emotions all parents go through leaving their little ones in other people’s care. As a Manager, I am here to fully support parents and staff in settling your little ones into the nursery and ensuring a smooth transition.

I am responsible for everything that happens in the nursery on a day-to-day basis and I am also the Designated Safeguarding Lead for safeguarding.

I thoroughly enjoy my role and love the variety each day brings, supporting staff and children. I am passionate about the importance of early education and the biggest privilege is being able to watch children thrive in their learning and development.