Kids Planet Waterfront

Pedmore House, The Waterfront, Brierley Hill DY5 1XA
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9.8 64 Reviews
  • Kids Planet Waterfront, Brierley Hill
Kids Planet Waterfront gives childcare and early educational learning to children up to the age of 5 in Brierley Hill.

The nursery offers children an environment which is cosy and stimulating where they can learn and interact with their peers.

Staff at the nursery are warm and loving and are passionate about caring for young children and ensure they feel happy and nurtured. The staff are all qualified up to Level 3 in Childcare or are in the process of studying for the qualification.

Outdoor learning is an important element at the nursery. Both the indoor and the outdoor spaces are well thought out and reviewed on a regular basis to make sure they offer a host of learning opportunities.

Care Provided by Kids Planet Waterfront

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Hannah Mateer (Manager)
  • Number of Childcare Staff
  • 8
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Kids Planet Waterfront

  • Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.


Total of 64, showing 41-60
9.8

Kids Planet Waterfront has a Review Score of 9.8 (9.831) out of 10, based on 46 reviews in the last 2 years. Over all time Kids Planet Waterfront has 64 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Waterfront Nursery is brilliant for my son. He has an amazing time while he is in there, is always excited to get in, all the staff are taking good care of the kids and he loves having his meals with his colleagues. The staff are always happy to help.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery has supported my daughter through her growth and development. The staff are always happy to help and very supportive and friendly with both adults and children. Amazing facilities and equipment for children to learn and play. Very happy with my experience with Kids Planet.

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Overall Experience  Overall Experience 5.0 out of 5

Both my children have attended this nursery for over a year now. At first I was very anxious due to events that transpired at their previous nursery and them being closed down. However, the staff were lovely and put my mind at ease. They didn't mind when I kept calling to see how my children were.
The
staff are always attentive and pleasant when I drop my children off and collect them.
They have fun whilst still learning.
I have recommended this nursery to friends.
Since the nursery has been taken over by a different care provider, things are slowly improving. The staff all wear uniforms now and they look professional. The facilities and equipment has all been upgraded and the menu/food choice has vastly improved. The staff have always been lovely. There are some new faces so an updated staff list would be good for parents.

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Overall Experience  Overall Experience 4.0 out of 5

Personnel are very good with friendly and respectful communication. Always ready to answer questions that we may have.
They also have good relationships with my kids which helps to make the nursery experience better for them.
The facility could do with a revamp in terms of space, toilets, sleeping
area and cleanliness.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent with my child. They are really patient and support my child well.
The food they provide is great. And will work with parents on the menu if your children need this.
My child is clean and happy, and my child loves coming here. My child is impatient for the doors to open each morning.
So I leave them there knowing that they will be fine and happy and don't need to be worried.
The garden area and sensory room are my child's favourite areas.
I would recommend Kids Planet Waterfront.

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Overall Experience  Overall Experience 5.0 out of 5

Kids Planet have been amazing. My son has been there for a year and a half and will be moving on to school in September. Their supportive staff have always addressed my concerns, and my son thrives in their nurturing environment. He comes home happy every day, and I couldn't ask for a better place for
him to learn and grow. Thank you for everything you have done for him. We will miss you once he starts school.

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Overall Experience  Overall Experience 5.0 out of 5

My son came to this nursery having previously attended another nursery out of the area. I was very anxious at leaving him in a new setting as he had only ever been in a setting where I had been Nursery Manager. After the initial settling in period, all my fears were gone. He has had nothing but love
and support from all the staff, even when he's having one of his more testing days as most toddlers have.
The floor staff and management are all helpful and easy to talk to and are sympathetic to our family dynamic, helping my son with reminders of his family in a different country.
Couldn't ask for a better nursery for my son to be a part of.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the Waterfront nursery. Staff are very friendly and helpful and my little one has settled in really well.

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Overall Experience  Overall Experience 5.0 out of 5

I know my child is happy, in a safe environment and receiving the highest level of care. The team of staff are so welcoming and very friendly. All we can say is thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending since April 2019 and loves it! The staff are so friendly, welcoming and caring to all of the children and parents. The food menu is healthy and the facilities are clean and modern. I can see the progress in my son since starting at The Learning Journey. It was the best decision
we made.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, amazing nursery!

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. Has helped my son excel massively. So confident and talkative now.

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Overall Experience  Overall Experience 5.0 out of 5

A fabulous nursery who give amazing care to my two girls. The girls always want to go to nursery and enjoy their time there.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has just completed her last day at this nursery and what an emotional day it was!
Since starting in February, my daughter has been fortunate enough to experience nothing less than outstanding childcare.
She has developed her writing and reading skills but also her social skills and has
developed the confidence to interact with other children, all thanks to the efforts of the team. I am extremely grateful to the team's diligence and feel their support has prepared my daughter for her new journey at school.
Whilst I would recommend the nursery and gladly compliment all the staff, a few, in particular, stood out as being truly exceptional and really are an invaluable asset to the nursery.
Management is excellent, with effective communication and always very responsive to requests/queries.
Childcare is, of course, a very personal choice, however, I would not hesitate to recommend this nursery to any parent looking for a professional, nurturing environment for their child.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has settled very well here would recommend!

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Overall Experience  Overall Experience 5.0 out of 5

It's my son's first experience of nursery and 'being away from mommy' the staff have been lovely to both me and my son, very reassuring, warm and friendly making this important step in my son's life as easy and enjoyable as possible!

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Overall Experience  Overall Experience 5.0 out of 5

Nursery is great with my grandson. My daughter has great things to say and even encouraged one of her Rhythmic Time Moms to attend.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter enjoys coming to nursery and is always eager to get ready in the morning to attend, They help with homework she is set at school and continues her learning with passion and determination whilst she attends.

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Overall Experience  Overall Experience 5.0 out of 5

By far the best nursery in Dudley. All the staff are approachable and friendly. Feedback about the day is fantastic, we always know what the children have been learning. Communication is great if I have any queries or requests I always get a quick response. I feel my children are well cared for and
their individual needs are met.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has recently swapped to this nursery and she absolutely loves it here. She's learnt so much already within a short space of time and can honestly say the staff here are all amazing and so helpful.

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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Kids Planet Waterfront is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Kids Planet Waterfront is calculated as follows: ( (467 Excellents x 5) + (72 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 549 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kids Planet Waterfront is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (9)

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Meet the Team (1)

Hannah

Hannah Mateer

Job Title: Nursery Manager

Joined: 2021

I am Hannah Mateer, the manager for Kids Planet Waterfront. I have over 20 years of experience within the Early Years sector 11 years of which as a Nursery Manager. I started as a college student and worked my way up to management. I have completed my Early Years Foundation Degree and my Level 5 in Leadership and Management.

As a parent of 3 children myself, I can fully understand the emotions all parents go through leaving their little ones in other people’s care. As a Manager, I am here to fully support parents and staff in settling your little ones into the nursery and ensuring a smooth transition.

I am responsible for everything that happens in the nursery on a day-to-day basis and I am also the Designated Safeguarding Lead for safeguarding.

I thoroughly enjoy my role and love the variety each day brings, supporting staff and children. I am passionate about the importance of early education and the biggest privilege is being able to watch children thrive in their learning and development.