Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

301 Ewell Road, Surbiton KT6 7AB
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9.1 21 Reviews
  • Bright Horizons Surbiton Ewell Road Day Nursery and Preschool, Surbiton
Welcome to Surbiton Ewell Road Day Nursery and Preschool, located in a beautiful historical church and conveniently positioned near Surbiton and Tolworth train stations. The nursery offers exceptional care and education for children aged 3 months to 5 years, along with added conveniences such as onsite parking, a buggy park, and extended opening hours from 7:30am to 6:30pm.

The nursery features six spacious, age-appropriate rooms with free flow access to outdoor gardens. Babies enjoy sensory resources and a separate sleep area, while toddlers engage in activities fostering independence and creativity. Preschoolers benefit from science, arts, and school-readiness programs through the Bright Beginnings Curriculum, aligned with the EYFS framework.

The nursery also boasts a large outdoor garden with separate play areas for different age groups. Landscaped with astroturf for year-round use, the garden includes exciting resources such as mud kitchens, water features, trikes, outdoor chalkboards, and play trays, all designed to inspire active exploration and a lifelong love of learning. Parents stay connected via the Family app, which provides updates on their child’s progress.

Book a tour to explore all the nursery has to offer!

Care Provided by Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Hannah (Nursery Manager)
  • Number of Childcare Staff
  • 28
  • Total Places for Children
  • 85
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Surbiton Ewell Road Day Nursery and Preschool Reviews (21)

Total of 21, showing 1-20
9.1

Bright Horizons Surbiton Ewell Road Day Nursery and Preschool has a Review Score of 9.1 (9.064) out of 10, based on 7 reviews in the last 2 years. Over all time Bright Horizons Surbiton Ewell Road Day Nursery and Preschool has 21 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Nursery staff are welcoming, friendly and caring. Very creative activities to stimulate learning and engagement.
Great daily feedback and photos!
Thank you for the recent special Mother's Day cards and gift too - so sweet!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Thank you for your lovely review! We're so pleased you're enjoying the creative activities and daily updates. It's great to hear the Mother's Day surprises were a hit too!


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Overall Experience  Overall Experience 5.0 out of 5

I've been so impressed with this nursery recently and wanted to follow with another review to express my gratitude. The staff are amazing, especially one member of staff in particular, our son's key person, who has a special bond with him and nurtures him wonderfully. A huge thank you as well to another
member of staff, the toddler room team lead, for her experience, knowledge, and genuine care, as well as the entire toddler team for being so sweet and skilled.
Thanks also to the management team for their hard work and creativity, particularly the nursery manager, who has been supportive and helpful from the start.
The nursery itself is fantastic, with great room setups-like an indoor slide, quiet reading corner, and free-flow garden access with bikes and fun toys. The daily activities are engaging and well-planned, the food is nutritious, and the updates through the app and daily photos are excellent. Most importantly, my son loves it and looks forward to going every morning. This nursery is truly a gem!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Thank you for your lovely review! We're so happy your son enjoys his time with us and that you appreciate the care, activities and environment the team provide.


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Overall Experience  Overall Experience 5.0 out of 5

This was our first experience with a nursery and we are so pleased with the everything about Bright Horizons, from the caring, nurturing nursery workers, the amazing management team, the delicious food that's being provided by the catering team and how careful they are when dealing with my son's allergies.
They also always strive to do the best for him e.g. if he doesn't eat the provided lunch or dinner they will go out of their way to provide a sandwich so he doesn't go hungry. They are so communicative with issues and when he's not feeling well. He's learnt so much since going there and he loves all the activities they do and loves playing with his friends that he's made there. Choosing Bright Horizons Ewell Rd was the best decision we've made for him.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Thank you for your kind review! We're so glad your first nursery experience has been positive and that your son is thriving in our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Bright Horizons Ewell Road for a year and a half. She has grown in many ways since attending - including friendships and learning about the world around her. She has days full of adventure, filled with many stimulating activities and healthy meals that get logged. Everyday
a post is shared so we can feel part of the day, I'd recommend Bright Horizons Ewell road to other moms!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Thank you for your wonderful review! We're so happy to hear how much your daughter has grown and enjoyed her time at our nursery. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Bright Horizons Surbiton Ewell Road Day Nursery and Preschool to anyone in the area looking for exceptional childcare. My daughter recently joined, following me returning to work after a few years being at home with her. Understandably a worrying time having to leave your child but
the staff really helped me with the transition by putting my mind at ease with a tour of the nursery and showing me all the facilities and activities they have on site. Seeing first hand all the other children having fun, learning and being really well cared for really put my mind at ease. My daughter has settled in well, she is excited to go in every morning and comes out each day with wonderful stories of what she has been up to through out the day.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Thank you for your lovely review and recommendation. We're so happy to hear that the transition back to work has been smooth and that your daughter is excited to come in each day. It's wonderful that she enjoys her time and has great stories to share!


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Overall Experience  Overall Experience 5.0 out of 5

My child is really happy at the nursery and gets so much love, support and enrichment from the staff. The recent addition of things, like the wellness room for the children to do yoga and practice breathing, has been so beneficial for managing his young emotions. I think the team there are excellent
and we are very happy.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Thank you for your lovely review! We're so pleased your child is happy and benefiting from activities like yoga in the wellness room. We truly appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

We have both of our daughters in Bright Horizons, Ewell Road and they absolutely love it. The activities they do are endless and it's always something different, so much creativity and thought goes into making sure the children are learning and entertained.
From the moment we stepped in I knew it
would be the perfect place for our children. I've always felt the girls are safe and looked after really well.
They both run in and are smiling every time we collect them. They talk about the nursery when they aren't there and ask to go.
Their development has improved so much since being a part of the Nursery.
I'd highly recommend the staff are lovely and so helpful.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear that your daughters love their time at Bright Horizons Ewell Road. We're delighted that your daughters feel safe, happy, and excited about coming to nursery. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

We have had a lovely experience with both our children at this nursery. Our eldest started when they recently opened and is now at school. We are happy with her development and felt she was well equipped for school. Our youngest currently attends nursery and loves going in every morning. The staff are
great and the overall learning and development plan is great.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

Hello and thank you for your review. Your feedback is invaluable to us and we are thrilled to hear that your eldest had such a positive experience in our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My children have been going here since it opened. I love everything about this place. Initially, I was on the fence about sending my daughter to a Bright Horizons, in case it might not have the personal touch due to being a large company, but it is the complete opposite. The staff have always been great,
the atmosphere here is always positive and fun. The kids love it and the staff here help make the nursery experience straightforward and enjoyable.

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Overall Experience  Overall Experience 5.0 out of 5

We have been so happy with Bright Horizons. Since the beginning, the staff have been kind and caring and we feel like we are part of the nursery family due to this. The nursery is clean and tidy and the food always smells good! We would 100% recommend!

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Overall Experience  Overall Experience 4.0 out of 5

My son has gone to this nursery for a year and a half and we are very pleased with his development and with the nursery, overall. The staff are caring, kind and attentive. The facilities are great and clean. I wanted to mention the baby group especially, and one staff member in particular, for developing
a great connection with my son and being there for him at nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Ewell Road Nursery has been exceptionally welcoming and friendly to our baby and us. Within two weeks of settling in, she was smiling on her way into nursery, excited to play with her babies group and the wonderfully fun nursery team. The nursery even called me on settling-in days to check I was ok
- what a caring ethos! We are very reassured that our child is thriving and so happy to join in. The nursery team are highly professional and work very well together, not to mention creative! Every day we see photos on the app of the creative activities and outings to encourage their development and confidence. Thank you Ewell Road team, for your dedication!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves attending this caring, nurturing nursery. The staff are excellent and provide helpful feedback about what she has been up to during the day. The opening hours also help to fit around work.

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Overall Experience  Overall Experience 5.0 out of 5

A very welcoming and friendly nursery. My daughter enjoys attending every week and I have noticed she is learning lots since she started. I love receiving the updates in the Bright Horizons app and it gives me peace of mind knowing I can check in to see what has been happening during the day. I highly
recommend the nursery to anyone looking for a safe and stimulating childcare place for their child.

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Overall Experience  Overall Experience 5.0 out of 5

This is a very nurturing place for children and really feels like a second home. Staff are professional and well qualified. They are genuinely caring for children and provide all necessary help that a child (and parents) would need. They listen well to parents enquiries or issues and address them in
a very satisfactory way, are flexible in their approaches to children and always try to cater to every child’s development need or learning pace. The cost might be a little high but worth the quality of care and also worth the peace of mind and assurance that the child is in a safe environment. My child joined Bright Horizons nursery following a bad experience that he had in a previous nursery. The staff really worked on understanding my child's personality, character and past experience and truly helped my child to overcome such bad experiences from the past! I can see that my child became independent, has amazing friendships with the other children, and learned positive discipline.

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Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to all the staff at Bright Horizons Surbiton Ewell Road Day Nursery and Preschool for all they do for our daughter. She is very happy there, and it is very reassuring to know that she is in a safe environment with people who care for her. The staff go beyond the necessary to make
sure she is happy and we particularly appreciate their regular communication with us to be able to see what she’s up to and how she’s getting on.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery with very supportive team of staff. They cater to every need, including my changing work patterns! I’m so grateful to have them on our doorstep. They have made going back to work so much easier and we couldn’t be more happy. It’s a shame we are relocating soon and we can’t bring the
nursery with us! I would recommend it to anyone! Thank you Bright Horizons Surbiton Ewell Road Day Nursery and Preschool. You guys are fantastic.

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Overall Experience  Overall Experience 5.0 out of 5

My son is so happy at this nursery. The staff are so patient with him and he does lots of lovely activities that keep him busy every day! Everyone at the nursery really takes the time and effort to get to know your child and you as parents.

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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at Bright Horizons Surbiton Ewell Road for a couple of years now since it opened. She thoroughly enjoys her time there and really looks forward to it each week. The staff are very caring and nurturing and I am really grateful for the support they have provided her. The rooms are
all well equipped and provide a good mix of stimulation for all children of various abilities.
During covid, a challenging time, management tried to keep communication as clear as possible for us all so that we were aware of nursery closure and how it impacted us, which was greatly appreciated.
I look forward to my son joining and enjoying it as much as his sister!

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Overall Experience  Overall Experience 5.0 out of 5

Our son loves going to nursery each day; he waits by the door with his backpack most mornings, eager to get going. He initially had difficulty settling and the staff - both carers and administrators - were incredibly supportive and went above and beyond in this transition period, allowing him/us extra
settling support to ensure he was comfortable with his new environment before beginning his regular booking pattern. We appreciate the effort made to communicate likes/dislikes/any issues and general day-to-day updates. They've done a particularly good job since re-opening during COVID, sending home photos so we can see what he's up to during the day and giving detailed handover reports. Overall the staff make this a great nursery to attend. They really make an effort to get to know the entire family and we love that even those not in his room are always saying hi and know him by name. We've been very happy so far and would recommend the Surbiton Ewell Road nursery.

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Current Review Score: 9.1 (9.064)

Overview of Review Score

The Review Score of 9.1 (9.064) out of 10 for Bright Horizons Surbiton Ewell Road Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Bright Horizons Surbiton Ewell Road Day Nursery and Preschool is calculated as follows: ( (80 Excellents x 5) + (4 Goods x 4) ) ÷ 84 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.112 Points relating to the number of positive Reviews for Bright Horizons Surbiton Ewell Road Day Nursery and Preschool is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 number of registered child places is 17. 7 Positive Reviews ÷ 17 = 0.412

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

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Meet the Team (2)

Hannah

Hannah

Job Title: Nursery Manager

Joined: 2019

I have been in childcare for 12 years now I absolutely love my job; I find it incredibly rewarding. I love meeting new families and helping and supporting them with settling into the nursery.


I am a mum myself to two boys and I have recently returned from maternity leave after having my second little boy who is now 14 months old. He now attends the nursery and my oldest who is now 5 years old and has just started school previously attended when I opened the nursery in September 2019!


My vision has always been to create a safe environment where all the children can learn, develop and grow in a safe environment.


Marie

Marie

Job Title: Deputy Manager

My journey in childcare started in 2010 as a Nursery assistant in the under 2’s Room in Bright Horizons Kingston Victoria Road. Whilst working I completed my CACHE Level 3 Diploma Certificate for the Children and Young People’s Workforce. After this, I quickly stepped into a Room Leader role supporting my team and children with their development and helping them grow through a safe and stimulating environment, within a short time I was then promoted to Third in Charge. Whilst in this role I took on more responsibility within the Nursery supporting and guiding the nursery team using the Bright Horizons HEART principles as well as building strong relationships with the parents and children, this led me to progress further into my current role as Deputy Manager.


In July 2021 I then transferred to Surbiton Ewell Road, bringing with me all my knowledge and experience from my time at Kingston. I am excited about what the future holds at this nursery, working closely alongside the team and building relationships with all the families.


Frequently Asked Questions about Bright Horizons Surbiton Ewell Road Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Surbiton Ewell Road Day Nursery and Preschool accepts?

Bright Horizons Surbiton Ewell Road Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Surbiton Ewell Road Day Nursery and Preschool Open?

Bright Horizons Surbiton Ewell Road Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Surbiton Ewell Road Day Nursery and Preschool have capacity for?

Bright Horizons Surbiton Ewell Road Day Nursery and Preschool has capacity for a total of 85 Children.

How far is Bright Horizons Surbiton Ewell Road Day Nursery and Preschool to the centre of Surbiton?

0.8 mile(s) as the crow flies, distance by road may be significantly further.