YMCA Merstham Hub Pre-school

Merstham Community Hub, 2a-2b, Portland Drive, Mertsham, Redhill RH1 3HY
Submit a Review
9.9 30 Reviews
  • YMCA Merstham Hub Pre-school, Redhill
YMCA Merstham Hub Pre-school offers high quality and affordable childcare for children aged 2–5 in Merstham.

The nursery has funded spaces for 2-year-olds in receipt of Feet funding, and accepts the 15 hours Government funding for all 3 & 4-year-olds. In addition, the nursery also accepts the 30 hrs funding that some families may be entitled to.

They offer full-day sessions 08:45-14:45 or half-day sessions in the mornings 08:45-11:45, or half day afternoons 11:45-14:45. A minimum of two half-day sessions a week.

The nursery also offers an additional lunch club available to morning children 11:45-12:45 charged at £6.00 for 3-year-olds and £7.00 for two-year-olds.

The nursery has a friendly, professional team who will help to settle your child and enhance their learning and development through fun, stimulating activities and experiences.

The nursery follows the Early Years Foundation Stage and will work with parents to ensure that all children have opportunities to develop, progress and be confident to the best of their ability.

All children have access to a secure outdoor play area which includes water play, gardening and outdoor toys, accessing the garden is part of the daily routine.

Care Provided by YMCA Merstham Hub Pre-school

  • Type of Service
  • Nursery School – Voluntary / Not for Profit Owned
  • Open term time
  • Full Day Care

Good to Know

  • Owner
  • YMCA East Surrey
  • Person in charge
  • Jane Bellenger (Manager)
  • Number of Childcare Staff
  • 4
  • Registered Charity Number
  • 1075028
  • Total Places for Children
  • 40
  • Age Range
    • from 2 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:45-14:45
    Tuesday 08:45-14:45
    Wednesday 08:45-14:45
    Thursday 08:45-14:45
    Friday 08:45-14:45
  • When Closed
  • School Holidays

Funding & Fees Guide for YMCA Merstham Hub Pre-school

  • 2 yr olds £21.00 for 1 session (3hrs) or £42.00 for full day (6hrs). 3 yr olds £18.00 for 1 session (3hrs) or £36.00 for full days (6hrs)


  • Fee funding for 2 yr olds accepted - 3 & 4 Years free 15 hrs funding available to all children the term after their 3rd birthday. 3 & 4 years free 30 hrs funding available (subject to eligibility).


YMCA Merstham Hub Pre-school Reviews (30)

Total of 30, showing 1-20
9.9

YMCA Merstham Hub Pre-school has a Review Score of 9.9 (9.902) out of 10, based on 13 reviews in the last 2 years. Over all time YMCA Merstham Hub Pre-school has 30 reviews.

Overall Experience

  • 30
  • 0
  • 0
  • 0
  • 0

Date Published

30
5
7
13
17
Overall Experience  Overall Experience 5.0 out of 5

YMCA Merstham Hub Pre-school has been the perfect start to my son's education. The staff are brilliant, attentive and kind. We're so happy with how our son is developing and growing in confidence, and there's no doubt that the preschool has played a big part in this!

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your review. We are so excited to see how your son has grown in confidence, he is such a happy, smiley boy. He is really beginning to shine!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter settled in so well when she started thanks to the lovely ladies at the pre-school. She is flourishing since and I never had any concerns. I honestly can't even think of anything they could do better. All staff are very friendly and supportive, really couldn't ask for more. Huge thank you
to the manager, deputy manager and all the ladies for their brilliant job.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your review A. We have really enjoyed seeing your daughter blossom in confidence and have loved being part of her journey so far. Thank you for always being a very supportive family of our preschool.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Never had to worry about my son because he is in good hands and the support they give to parents is phenomenal. We are really blessed.
The way the staff helps my son to improve day-to-day tasks is fantastic and I can see lots of good changes in him. Thank you!

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your review. We love how much change and progression we have seen in your son. Thank you for entrusting him in our care.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the level of care our daughter receives. Her key worker is very in tune with our daughter's needs and encourages her to take part in activities and builds her confidence. The pre-school are excellent at uploading updates weekly so we can update our family members on our daughter's
time.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your review. Your little girl is a pleasure to look after- very kind-hearted and friendly.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter started in September 2024, and settled so well as she was very well supported by staff! As her first time going into a setting, the staff supported us as parents and communicated with us and gave regular updates over the weeks! My daughter loves it at preschool and is very settled.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your review M. We are so proud of how your lovely little girl has settled and already have seen such growth in her confidence.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with this nursery and so is my daughter she has improved with her communication, vocabulary and socialising. The staff are very kind and friendly. I would recommend it.



.


Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your feedback. We enjoy spending time with your little girl and she always puts a smile on our faces each morning with whatever funny phrase she comes out with, always very unique and shows a great personality! Looking forward to seeing you all in the new term.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the exceptional care provided by the staff at this YMCA Merstham Hub Pre-school. From day one, the nurturing and loving environment has been evident. Each staff member goes above and beyond to ensure the well-being and happiness of the children. They are not only professional and
attentive but also genuinely caring, making every child feel special and valued.
Communication with parents is excellent, with regular updates on our child's progress and daily activities. The staff is always available to address any concerns, providing reassurance and confidence in the care they provide.
Overall, we are incredibly grateful for the wonderful services offered by this nursery. It is a place where children are not only looked after but are encouraged to thrive and grow in a loving and supportive environment. Thank you for all that you do!

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your feedback. We are so proud of your boys and how much they have grown in confidence and character. We will miss them so much but also know they are ready for the new challenge that awaits them. Please come and visit often.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My child and I were always greeted with a warm smile and made to feel welcome. The staff were knowledgeable and helpful, answering all of my questions and providing great advice on my child's development. The variety of activities available was impressive. The staff took excellent care of my child and
were always available to answer any questions I had. The nursery also offered a wide range of educational tools and supplies, making it a great place for my child to learn and grow. I would highly recommend this nursery to any parent looking for high-quality care and excellent service.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your lovely review Roxanne. We have been grateful to have your daughter in our setting, she has been such a fun character and demonstrates such a caring nature. We will miss her and you very much. Please stay in touch.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent Pre School children are really looked after from ice creams when it is hot to pizza and garlic bread when it’s cold. A range of educational experiences including, chicks hatching at Easter was lovely going in as a parent to see the chicks. The management team are brilliant managers, as well
as all the pre-school members, who are always happy and easy to talk to at handover. The team are caring and compassionate and really do go that extra mile. Highly recommended.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your lovely words Maria. Both of your children have grown so much in the time we have known them. They will both settle well into their new settings and continue to grow into confident and kind boys. It has been a pleasure to have been part of their journey.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I’m so glad I chose YMCA Merstham Hub Pre-School for my children. They have had a great time at YMCA. I’m so grateful for having them in our children's lives. They were caring, kind and considerate to all of our needs. Amazing team that understand and don’t judge. Thank you all so much once again!

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your lovely feedback. We have been very fortunate to have two of your children at our preschool and they have both been a delight to know. They each brought something different to preschool and grew so much throughout their time with us, it was a joy to see the progress they made and the confidence in them, shine through. We have also been very fortunate to have you onboard as one of our most supportive mummies - thank you. Please do stay in contact.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter has just finished two and a half wonderful years at the YMCA Merstham Hub Pre-School. She skipped in every morning and was always greeted with a smile from every team member. Their use of the online learning journal meant that I could see pictures at least weekly of the activities she was
doing, the friends she was playing with and the teachers she loved spending time with. It is a wonderful pre-school and has prepared her to take her next steps with confidence!

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you, we have loved seeing your daughter grow over the last two and a half years and are so fortunate to have been on that journey with her. We will miss her so much, she is a great character who has a special place in our hearts here at YMCA Merstham. Thank you for entrusting her in our care and being such wonderfully supportive parents of our preschool. Please stay in touch.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending the YMCA Pre School in Merstham for just under one year. We are so happy with the progress she has made there. She loves attending and they do so many fun activities with her, including dance and music classes, animal encounters and lots of indoor and outdoor play. The
Pre school is managed brilliantly and they keep parents in the loop about children’s progress and what they have been up to with lots of photos and parent+key worker catch ups. They cover lots of key skills in preparing the children for school but it is all done in a fun way. They also cover lots of important life and daily skills like road safety, recycling and preparing food. My daughter has one year left at this Pre school and I already know we will both be sad when she has to leave. All the staff are very enthusiastic and caring and I feel confident leaving her in their care.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your lovely feedback, your little girl has progressed so much and we love having her in the setting. We are also very grateful to have such supportive families that we enjoy working in partnership with.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend them enough, staff are always very friendly and helpful. Since my child started attending this preschool she has improved in all ways like being more vocal and open to playing with more children, she's just grown so much independent-wise.
My child is always looking forward to her
sessions, is happy to go in and comes out very cheerful.
I cannot fault them in any way.
Communication is excellent, always keeping me updated with what my child does every day.
They are very supportive and try to accommodate emergency requests for extra sessions or swaps as much as they possibly can.
They also supported me so well in potty training my child, which I always find challenging.
A big thank you, to a lovely team.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you so much for your feedback - we have loved having your little girl at our setting, she is a great character and we are going to miss her lots. Please pop by to visit often.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Outstanding preschool.
They really helped my son be himself and supported him with his additional needs.
It's a fun and happy place for any child.
They have an amazing outdoor space as well.
I am devastated that I had to move.
Highly recommended.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you so much for your review. We loved having your son in our setting; he was always so kind and caring. He also formed lovely friendships, and once he was a friend, he was so loyal.
We are going to miss him lots but hope that he enjoys his new house and settles in well at his new nursery.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Both of our daughters have now attended YMCA Merstham Hub Pre-school, and we could not be more grateful for the nurturing support that they both received. All staff go above and beyond to support the children, regardless of their individual needs. My daughter goes to preschool every day and doesn't
look back, which tells us that she always feels safe, happy and understood. I would not hesitate to recommend the preschool to friends, family and neighbours. The preschool is a little gem in the heart of a community.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you, Samantha; we are going to miss your family so much, and in particular, your little girl who has been such a unique, funny and loving part of our preschool family for the last two years. We wish her so much fun and learning at school.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

YMCA Pre-School really helped our child in his early learning stage. Teachers helped him to learn hows to share, care and get along with the crowd. We are really thankful for all the support and care they provided.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you very much for your review. Your son is a pleasure to care for, and we hope he settles into his new school well. We will miss his great sense of humour and his kind nature.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Having my child at the nursery for more than two years was the best thing for us. The staff and teachers are amazing. They truly care for and support the children as well as the parents.
I really had peace of mind all through. It's sad to leave the setting as my little one goes to big school.
They
are really loving and dependable.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your review, Debbie. We are so going to miss your son; he is such a character and always so happy. He has made us all smile so much over the last 2 years, and his inquisitive mind has always made learning such fun for us all. Thank you for being so supportive of the team and setting; we will miss you too!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have always found the pre-school to be a very caring and welcoming environment. The staff are all amazing and loved by the children.
Both children have blossomed and thrived whilst at the YMCA preschool. They have thoroughly enjoyed their time there; they have been provided with a great range of
activities and more than enough toys/books/dressing up etc that they could ever need.
They have loved going in every time and have always come out full of exciting and positive stories.
As children in care, I feel that their needs and those of other professionals associated with them have been proactively supported by the manager. I have particularly appreciated the attendance flexibility that this preschool was able to offer.
Overall, I would highly recommend this pre-school.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your review, Maud. We have been privileged to work with you and your family. I only hope that other children in the care system are placed with similarly amazing foster families.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The preschool is a caring, loving place and it also has helped my son learn new things, being able to make friends and it’s just so warm and welcoming. I’m so grateful I found this preschool, and the staff are just incredible and helpful, couldn’t fault it. Best choice I made for my kids.

Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you for your review, Kayle. We have had such fun with your children and have enjoyed witnessing them growing and developing into the great children they are.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

 I would highly recommend this preschool. The staff are amazing and my son loves going in every day. It's got such a welcoming feel and nothing is never too much for the staff. My son has come on so much with his speech and is making so many new friends that he comes out of his day always smiling and
can't wait to tell everyone what he has done for the day. I love looking at his online journal to see the pictures of all the children having fun.


 


Reply from Jane Bellenger, Manager at YMCA Merstham Hub Pre-school

Thank you so much, Chelsea. We are so lucky to have a fantastic group of children at Preschool and your little boy, in particular, has such a great character and personality, he makes us smile every day.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for YMCA Merstham Hub Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for YMCA Merstham Hub Pre-school is calculated as follows: ( (138 Excellents x 5) + (15 Goods x 4) ) ÷ 153 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for YMCA Merstham Hub Pre-school is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (5)

Jane

Jane Bellenger

Job Title: Pre-School Manager/Designated Safeguarding Lead

Joined: 2020

Jane qualified as a Nursery Practitioner in 1992 with the NNEB Diploma.


Jane worked in several settings as a nursery practitioner for over 15 years and also completed her level 5 qualification whilst working.


Since 2002 Jane has worked in Nursery management, she has managed small settings of 24 right through to large settings that have the capacity for 130 children and 34 staff members.


Jane loves working with children and enjoys seeing them learn through play and ensures they are given opportunities to reach their full potential, she is also very passionate about delivering high-quality customer service.


Lisa

Lisa Cox

Job Title: Deputy Pre-School Manager/Senco

Joined: 2020

Lisa has worked in nurseries for over 17 years and has a wide range of experience.


Lisa has a level 3 qualification in Childcare and Education.


Lisa enjoys seeing children develop to their full potential and watching them grow from tiny babies into confident school-age explorers.


Louise

Louise Cowley

Job Title: Early Years Educator

Joined: 2022

Louise is a qualified level 3 practitioner who has worked in the Early years for over 8 years.


Louise loves spending time with her 2 daughters and extended family, she enjoys seeing children grow from dependent toddlers into independent preschoolers ready to take on their adventure at big school.


Lucy

Lucy Wilson

Job Title: Early Years Educator

Joined: 2022

Lucy has worked with children for several years, she has worked as a nursery practitioner and a nanny.


Lucy is a qualified Level 3 practitioner who enjoys seeing children progress and develop, and knowing that she played a part in their progression, gives her a great sense of satisfaction.


Lucy is currently on maternity leave.


Lorraine

Lorraine Wrenn

Job Title: Early Years Eductor

Joined: 2022

Lorraine is a qualified Level 3 practitioner who has several years experience working in nurseries.


Lorraine is very creative and she will be the one who comes up with many of the different creative activities that the children love to take part in.


Lorraine has 2 grown up daughters and enjoys spending her weekends with her family.


Frequently Asked Questions about YMCA Merstham Hub Pre-school

What is the Age Range of Children that YMCA Merstham Hub Pre-school accepts?

YMCA Merstham Hub Pre-school accepts Children aged from 2 years 0 months to 5 years 0 months.

What Days & Hours is YMCA Merstham Hub Pre-school Open?

YMCA Merstham Hub Pre-school is open: Monday 08:45-14:45, Tuesday 08:45-14:45, Wednesday 08:45-14:45, Thursday 08:45-14:45, Friday 08:45-14:45.

How many Children does YMCA Merstham Hub Pre-school have capacity for?

YMCA Merstham Hub Pre-school has capacity for a total of 40 Children.

How far is YMCA Merstham Hub Pre-school to the centre of Redhill?

1.9 mile(s) as the crow flies, distance by road may be significantly further.