Kiddi Caru Day Nursery Ower

Wade Park Farm, Salisbury Road, Ower, Romsey SO51 6AG
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9.7 63 Reviews
  • Kiddi Caru Day Nursery Ower, Romsey
This rural nursery and preschool is located opposite Paulton's Park, Romsey. Set in converted barns and surrounded by fields.

The nursery offers high-quality childcare for children aged 0-5, spread across two specially designed playrooms with free-flow access to an all-weather garden.

Activity-based learning builds each child's academic, social, emotional and physical skills. The nursery is well-connected with the local community and enjoys visits from the local fire brigade and police.

Menus are prepared in advance and all dietary needs can be accommodated.

Care Provided by Kiddi Caru Day Nursery Ower

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Laura Attwood (Manager)
  • Number of Childcare Staff
  • 10
  • Total Places for Children
  • 55
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas to New Year

Funding & Fees Guide for Kiddi Caru Day Nursery Ower

  • Please contact our Customer Services team for information on our fees.


Kiddi Caru Day Nursery Ower Reviews (63)

Total of 63, showing 21-40
9.7

Kiddi Caru Day Nursery Ower has a Review Score of 9.7 (9.669) out of 10, based on 30 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery Ower has 63 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Five stars for this nursery! My little one’s key worker is wonderful and he loves coming in to see her. He talks about her non-stop when at home, she’s his ‘best friend’. Home cooked meals daily from the lovely chef. Would really recommend this nursery.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review. Our kind, caring team really take the time to form strong, supportive relationships with the children in their care, which is so important in helping them to learn and grow. Children enjoy tasty and nutritious meals which are freshly prepared onsite by our qualified nursery chef.


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Overall Experience  Overall Experience 5.0 out of 5

Would like to thank the team for being so caring.
I appreciate how hard it must be looking after a lot of children, so hats off to them. The girls are always so happy to see us in the morning. We are updated throughout the date, and we always have a happy, smiling boy when we come to pick him up.
The food menu looks better than what we eat, and I really believe this helps our boy try different foods.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review. Our children and their families can enjoy a warm, welcoming and inclusive nursery environment. An important part of this is providing updates so families can share in their little one's nursery day. Our qualified nursery chefs serve up freshly, healthy meals with varied options for each age group. The menus encompass a range of delicious flavours and textures to encourage children to try new foods.


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Overall Experience  Overall Experience 5.0 out of 5

My girls have both been at this nursery from 1 year old. They have always been so happy. The staff are caring and sensible and it is managed well. My oldest just left for school and they’ve prepared her brilliantly plus they made her last weeks attending nursery super special. My youngest calls all
the staff and children her best friends. They make a real effort to do varied activities and learning. Would (and have) recommended to friends/family!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review. Our kind, caring team really take the time to build strong, supportive relationships with the children in their care. Alongside a great variety of fun activities, our specially designed education programmes help to empower and encourage children to develop important skills for the future.


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Overall Experience  Overall Experience 5.0 out of 5

We have two children who attend Kiddi Caru Ower. Our eldest is usually full of beans and has had a lovely day when we pick him up. He eats well with his friends and is tired and ready for bed by the end of the week! That's how we know he's had lots of fun. Our baby started in September and so far I
think he has adjusted well. He has been hampered by teething but overall, is doing well with his weaning and is enjoying lots of cuddles. The staff at Ower are all lovely and take care of our boys very well.
Thank you.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review. Our dedicated team provide exceptional childcare and education in a supportive, nurturing environment. Children enjoy a variety of fun, engaging activities throughout the nursery day with nutritious meals freshly prepared by our qualified chefs.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Kiddi Caru Ower enough, my twins have been attending the nursery since they were 10 months, they are now 4. They have strong bonds with the wonderful staff that work very hard there. The staff have always been kind, accommodating and helpful to me and my family. My twins are very
happy to go to nursery to see their friends and staff, they are well socialised and have learnt so much through nursery. Thank you to the team!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review. It's so great to hear that both of your little ones are so happy here! Our team really takes the time to form supportive, nurturing relationships with the children in their care. Our specially-designed education programmes help to empower, inspire and encourage children to develop important skills for the future.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly and I know my son is well looked after. I like that each day he seems to learn something new and they encourage him which is lovely to see him grow. It’s nice that they do days out and it’s good for him to explore and be with other children.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review. Our friendly, knowledgeable team are so passionate about providing exceptional childcare and education. Our specially-designed education programmes work to empower, inspire and encourage children to develop important skills for the future.


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Overall Experience  Overall Experience 1.0 out of 5

Kiddi Caru Ower has gone extremely downhill. There are never any staff, resulting in agency most of the time. At times there has been only one member of permanent staff, which affects the care the children are getting, but also has resulted in some of the permanent staff to sadly become rather disengaged
and miserable, which shows. Barely any handover, apart from 'they've been fine today'. App updates are non-existent. Emails being sent a lot stating they cannot cater for all children due to staff numbers or they need to move to the sister nursery. When I turn up at 5.20pm everything is packed up. Not good enough when people are paying until 6pm. I've now had to remove my children from Ower as a permanent member of staff accused a male agency staff member of kicking my son. This is the agency staff that are apparently thoroughly 'vetted'. Sadly this is no longer a nice place to send your children, nor is it safe in my opinion due to the lack of permanent staff. Avoid.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave your feedback. Please be assured that your concerns are being taken seriously. If you would like to discuss anything further, please don't hesitate to contact our customer services team on 0800 028 4500.


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Overall Experience  Overall Experience 3.0 out of 5

My daughter loves the staff and I've made a few friends as well in them, always have time for a chat and they are very friendly. However recently there have been many staff shortages and lots of staff are leaving. This means agency staff are used and the same bond is not there for my child. Many of
the senior staff, having been with the team for a number of years, have recently left, including the in-house chef, which is a particular shame, as she was always on hand to discuss food issues. I feel the issues are probably caused from higher up and unfortunately, they are losing good staff. Parents/carers want consistency in who looks after their child and perhaps the team is undervalued. I should think that management's priority needs to be the happiness of the staff and the rest will fall into place. Unfortunately, if agency staff are being used more and more, not only will you lose valued members of the team, but also children, as they will seek alternative arrangements.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave your feedback. Please be assured that your concerns are being taken seriously. If there’s anything else you would like to discuss, please don’t hesitate to contact our customer services team on 0800 028 4500.


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Overall Experience  Overall Experience 4.0 out of 5

I am generally very happy with Kiddi Caru and the care my child receives. When he is there, he enjoys his time and is well looked after.
The only concern I have had is I haven’t been able to send my child in twice now due to staff shortages which have been a bit of an issue.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review and for providing us with feedback. The concerns you've raised are being taken seriously and if you would like to discuss anything further, please don’t hesitate to contact our customer services team on 0800 028 4500.


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Overall Experience  Overall Experience 3.0 out of 5

Such a shame so many brilliant staff members have left this setting recently, got a few really strong staff members left ‘holding it together’ but Kiddi Caru need to look much closer into their nursery settings and why staff are leaving and why parents have concerns about care. We went through similar
with another setting, upon transfer to Ower in 2021 things were brilliant (the manager was always on top of the smallest things) but things have since gone downhill with changes to staff and involvement from managers higher up.
The number of agency staff in rooms recently outweighs the number of usual staff members unfortunately, this seems to be affecting what learning is able to take place and makes me question the level of care too. Lack of IT equipment for staff to use with children, which is very disappointing in this modern age where technology has proven very engaging for children and to support communication with parents.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review and for providing us with feedback. Your concerns raised are being taken seriously and if you would like to discuss anything further, please don’t hesitate to contact our customer services team on 0800 028 4500.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery, it has been great throughout the last 7 years, so sorry to leave but both my little ones are now at school and growing up too fast. They provided a great start and good foundations for social skills and early development. I would highly recommend Kiddi Caru Ower to all. Will be missed.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review. It's so lovely to hear that you and your family had such a great experience with us over the last 7 years. The fun, engaging and nurturing enviroment we offer aims to help children develop their confidence and other important skills. Whilst our education programmes have been specially designed to help prepare children for school and for the future, inspiring and empowering them to develop a lifelong love of learning.


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Overall Experience  Overall Experience 5.0 out of 5

I am a parent for a little boy in the over twos room. The girls are really friendly and give a good handover about the day. We have had our parent calls this week and was great to hear how the nursery supports the children to reach their next steps. The food sounds better than I eat myself and the whole
atmosphere of the nursery is positive, friendly and I am really happy with the care.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Ower

Hi, thank you for taking the time to leave a review. Our enthusiastic team members work really hard to maintain a fun, supportive and engaging environment for our children. Ensuring our children continue to progress in their development is incredibly important to us and we like to keep parents in the loop so they can share in these achievements too! We hope your son continues to enjoy his time with us.


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Overall Experience  Overall Experience 5.0 out of 5

A lovely, friendly, caring nursery with excellent staff. Always such a warm welcome for our children each morning and they are always happy at the end of the day. Hugely comforting to know they’re being so well looked after. Thank you Kiddi Caru Ower!

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Ower

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Overall Experience  Overall Experience 5.0 out of 5

The ladies in the baby room are great.


My little girl is very well looked after and she loves going to play and learn.


She likes playing with their toys and has a great relationship with the ladies there who care for her very nicely.


Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Ower

Thank you for taking the time to leave a review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with Kiddi Caru Day Nursery Ower.
I was very anxious when returning to work and very worried about our baby's settling period. Kiddi Caru staff made us feel at ease by being extremely friendly and professional. Our baby settled in very nicely and he loves being there. He does
not even cry in the mornings when being dropped off, he just wants to go in and play.
Staff have been brilliant, especially when our son wasn't well just recently. They were very understanding and provided relevant advice and information when required. They are very clear with rules and procedures which is great. The team have great communication and information handover process between them. Every time I ring even If I speak to a different person each time, they all know what is going on and always have the relevant information.
The facilities are excellent, especially the garden area which our son loves and the food could not be better.
Overall we have made the right choice and are very happy

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Ower

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed onto the nursery management team.


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Overall Experience  Overall Experience 5.0 out of 5

My son really enjoys coming here, all the staff are lovely and always let us know what he has been up to during the day. The outside space is fab and I really like that they spend lots of time outside when they can.

Reply from Alanah Hewett, Marketing Assistant at Kiddi Caru Day Nursery Ower

Thank you kindly for taking the time to review your nursery, it is very much appreciated. Your feedback will be passed on to the nursery management team.


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Overall Experience  Overall Experience 5.0 out of 5

Every single one of the staff at Ower were welcoming, personable and friendly from the moment my tour began. I love how homely the nursery feels and I am made to feel like my son is not just a number in a room which was so important to me. I can always reach them whether it's for admin queries or the
staff themselves. Sending my firstborn son to a nursery was scary, but the staff and my son's keyworker have made this process so easy and comfortable, thank you all.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Ower

Thank you for taking the time to leave a review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the whole team at the nursery who helped settle our child into the nursery. Right from the tour to starting I have been really impressed with how we have all been supported.
The facilities are really homely.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Ower

Thank you for taking the time to leave a review, it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are enthusiastic about providing quality childcare and as a teacher, I can appreciate the effort that goes into planning engaging activities. Every day the children receive well balanced nutritional food that is cooked on site and the management is welcoming and organised.

Reply from Hannah Barragry, Marketing Executive at Kiddi Caru Day Nursery Ower

Thank you for taking the time to review our nursery. It is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

We are so thrilled with the choice of nursery for our son, having recently moved here. The staff are fantastic - it is lovely to see their smiling faces in the morning and at pick up. They are always willing to go the extra mile and are very tuned in to the children’s individual needs, as well as supporting
them in social interactions with others.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Ower

Thank you for taking the time to review our nursery, it is very much appreciated.


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Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Kiddi Caru Day Nursery Ower is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.669 for Kiddi Caru Day Nursery Ower is calculated as follows: ( (291 Excellents x 5) + (41 Goods x 4) + (11 Satisfactorys x 3) + (8 Poors x 2) + (8 Very Poors x 1) ) ÷ 359 Ratings = 4.669

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Ower is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 number of registered child places is 11, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (8)

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Meet the Team (1)

Laura

Laura Attwood

Job Title: Nursery Manager

Laura brings extensive knowledge and experience in early childhood education to the nursery. Her passion for working with children shines through in her dedication to providing them with the best possible start in both their learning journey and personal development.