Monkey Puzzle Day Nursery Surbiton

34 Kingsdowne Rd & 222 Ewell Rd, Surbiton KT6 6LA
Submit a Review
9.9 60 Reviews
  • Monkey Puzzle Day Nursery Surbiton, Surbiton
Monkey Puzzle Day Nursery in Surbiton offers 58 childcare places in a stimulating setting.

A team of dedicated staff strives to make each and every child's day at nursery, a rich and rewarding learning experience.

With a variety of age-appropriate resources and staff-led activities, children can also engage in their own creative play indoors and outdoors.

Children can enjoy healthy food provided at the nursery each day.

Care Provided by Monkey Puzzle Day Nursery Surbiton

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Vjollca Niklekaj (Owner/Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Monkey Puzzle Day Nursery Surbiton

  • Minimum of 3 full days per week, including Monday or Friday *.


    Under 2’s:
    Full Day 7.30am – 6.30pm – £110


    Over 2’s:
    Full Day 7.30am – 6.30pm – £108


  • Please see our website for further fee information


  • Parking
  • Car parking at the front of the building


Monkey Puzzle Day Nursery Surbiton Reviews (60)

Total of 60, showing 1-20
9.9

Monkey Puzzle Day Nursery Surbiton has a Review Score of 9.9 (9.894) out of 10, based on 11 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Surbiton has 60 reviews.

Overall Experience

  • 59
  • 1
  • 0
  • 0
  • 0

Date Published

60
4
4
11
49
Overall Experience  Overall Experience 5.0 out of 5

Our daughter started at Monkey Puzzle before her first birthday, and as her graduation approaches, we are overwhelmed with gratitude for everything this nursery has done for her.
The caring and professional staff have been incredible, always communicative and supportive. They created a nurturing environment
that helped our shy little girl come out of her shell and guided her through big milestones like potty training with so much patience and care.
We've been amazed by her growth, from building confidence to learning so much academically and socially. Monkey Puzzle has truly been a second home where she has felt safe, loved, and inspired.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the team at Monkey Puzzle Surbiton enough for the outstanding level of care they provide. Their commitment to maintaining exceptional standards and working together with shared values has been truly inspiring.
The team creates such a warm, nurturing environment where children feel safe,
valued, and supported. Their respect, kindness, and inclusivity shine through in everything they do, and the way they work together so seamlessly ensures that every child's needs are met with care and attention.
It's clear they're passionate about what they do, constantly striving for excellence and staying innovative in their approach. This has made a huge difference in my child's growth and happiness. I couldn't recommend Monkey Puzzle more highly for any parent looking for a childcare experience built on collaboration, care, and genuine commitment to the children.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Love Monkey Puzzle, the team are great, responsive and attentive to detail. Our son has loved it since day 1 and is always excited to run into nursery to see his friends in the morning. The team always have events on and put so much effort into them. They frequently have meet-the-team days and these
are so much fun! Thanks for all you do Monkey Puzzle, couldn't recommend you more.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with our experience at Monkey Puzzle. The staff are incredibly kind, attentive, and nurturing. The activities are thoughtfully planned, The environment is both safe and stimulating, with a wonderful outdoor space where the children can explore and play. Communication from the
nursery is fantastic; we always know what our child is up to and the progress they're making.
Most importantly, it's clear that the team genuinely cares about the children. They go above and beyond to make each day special.
We recently attended Monkey Puzzle's meet the team day, which was fantastic. So much effort had gone into making the event special. Our little one loved the animals the best!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son loves it there; he is very happy, eats well and sleeps well and has been going for over a year now. He settled in fine and transitioned into the older room easily. The staff all care and are so kind!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with my child's development at Monkey Puzzle. He loves attending and the staff are attentive and work towards helping him reach his milestones. The nursery is clean, with great facilities and friendly staff with a safe environment for the babies and children.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Great nursery all around. The staff are amazing, our son really enjoys his time there, and he’s always really well looked after: he’s always clean, eats well and loves going to Monkey Puzzle. Anytime there are any concerns, the staff communicate promptly and are very flexible. Couldn’t recommend more.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We are so glad we chose Monkey Puzzle Surbiton. Our four-year-old son absolutely adores going - he's grown in confidence over the last 18 months and has made lots of friends. The manager is very dedicated and hard-working. She thinks about all the details carefully, and you can tell she puts her heart
into her job. All the staff are friendly and caring; the whole place has a lovely vibe. The kids are active every day and always busy learning new things. It's also very multicultural, which brings different experiences to the kids. I'll be sad to say goodbye when we leave for school in September!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Money Puzzle Surbiton for a little over a year now and she absolutely loves it. She is so excited to arrive there every time and always comes home happy. The communication from management is great and we get regular updates on the app throughout the day. We have also recently
started potty training and the team have been really supportive and cooperative. I would without a doubt recommend this nursery to others!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Monkey Puzzle Day Nursery for the past 5 months. He joined when he was just under 1 and had no issues settling in. We chose Monkey Puzzle over other nurseries because when we met the owner we felt that she genuinely cared about the children. This is true for everyone else we’ve
met at Monkey Puzzle as well!
The team also go above and beyond to celebrate special days and include the parents at key times of the year. This happens on a Saturday which is super helpful for the parents though appreciate that’s personal time for the team at Monkey Puzzle - another testament to their commitment! Thank you all for looking after my baby!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our son has attended the nursery since he was a baby and is now thriving in the pre-school room. He’s developed amazing social and communication skills thanks to the hard work of this amazing team. They cannot do enough for our son and keep us updated regularly with feedback and pictures of his days.
The nursery offers regular “meet the team” and special celebratory events which are really well attended. We couldn’t have been happier with the choice we made and as an educator myself, I was always going to be fussy where our son went. If you are looking for a nurturing and secure environment in which your child will develop - look no further.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our daughter absolutely loves going to Monkey Puzzle, she has absolutely thrived since starting 10 months ago. All staff are so loving, kind and caring. Her key worker is fantastic! The communication with parents is outstanding, you never feel 'just like another family'. We also really love that the
staff make an astonishing effort to celebrate all special days/holidays together with children, decorating the nursery inside and outside, making sure that the children learn as much as possible about the world and different cultures. Being part of Monkey Puzzle feels like a constant celebration! We can't recommend it enough.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son was well cared for at Monkey Puzzle, the manager and her team worked hard to make his time there enjoyable. My son formed a good relationship with his key worker who I was able to message via the app whenever I needed to know anything. The food menu was healthy and my son ate well there. The
manager was particularly supportive and went above and beyond when I had a few family issues before we relocated to a different city. I would recommend them.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

After having a bad experience in a previous nursery we were a little bit worried about picking a new one.
Monkey Puzzle has been the opposite. Our daughter absolutely loves it and runs in, in the morning. The staff are friendly and professional and our almost 3 years old daughter feels at home. She
learnt a lot in the past 2 years and came out of her shell. The facilities are great too and we love the feedback we get at the door every day.
The staff are amazing.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter attended from August 2021-2022.
The settling-in process was dealt with amazingly by the staff. I was very grateful, as my daughter had spent very little time away from me or with bigger groups of children due to all the lockdowns, and me working from home.
All the staff have so much love
to give. My daughter was very happy and loved.
The staff go above and beyond with activities. They have hatched ducklings, learned about caterpillars and played in an amazing paddling pool on hot days.
I wish all parents had access to this quality of childcare for their children.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I was so nervous going back to work but Monkey Puzzle has made it so easy for me! They have been amazing with my little one and he truly loves every day in there! They are so caring and compassionate and treat them wonderfully. They know every child by name and always keep you up to date via the app
with messages, they also send you pics regularly so you know what your little ones is up to. My baba is so happy to go to them every day when I drop him off. Highly recommended.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My little girl started here when she was 1 and had some serious separation issues. The manager and her team have been so patient and kind with her and now she's thriving! She's developed so much and now she's started talking she comes home with new songs. She's very happy and loves her days at nursery.
I highly recommend Monday Puzzle Surbiton.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The nursery manager is extremely dedicated and professional and has created a wonderful home-from-home atmosphere at Monkey Puzzle. She knows every child and every parent and she and the staff have so much energy and tirelessly create new and wonderful experiences for the kids in their care every day.
Our daughter has been extremely happy from day one and we will be sending our son to join her. A wonderful nursery - we highly recommend.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My son is going to be 3 soon and he is going to Monkey Puzzle nursery for the past 2 years.
We trust the staff always, they are the best. My little one absolutely loves to be there. The nursery got huge collection of toys, books and excellent outdoor place for the kids to play.
Parents are always
updated about their kid's activities, food menu and the kid's nap time.
The nursery conduct parents and staff meeting more frequently and it is an excellent way to get to know about the kids.
Monkey Puzzle nursery team - you are the best.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves it here! I was so nervous about going back to work but I had no reason to be. The staff are so caring and she runs in happily every morning and doesn’t look back. There is a brilliant timetable of activities and the baby-specific garden is fantastic to allow the little ones
a safe space to play. The app is also brilliant to keep you updated and the weekly photos always make me smile to see what they’ve been up to. A huge thank you to all of the staff at Monkey Puzzle, it really is a very special place.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Monkey Puzzle Day Nursery Surbiton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.977 for Monkey Puzzle Day Nursery Surbiton is calculated as follows: ( (129 Excellents x 5) + (3 Goods x 4) ) ÷ 132 Ratings = 4.977

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Surbiton is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Monkey Puzzle Day Nursery Surbiton

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Monkey Puzzle Day Nursery Surbiton

What is the Age Range of Children that Monkey Puzzle Day Nursery Surbiton accepts?

Monkey Puzzle Day Nursery Surbiton accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Monkey Puzzle Day Nursery Surbiton Open?

Monkey Puzzle Day Nursery Surbiton is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Monkey Puzzle Day Nursery Surbiton have capacity for?

Monkey Puzzle Day Nursery Surbiton has capacity for a total of 60 Children.

How far is Monkey Puzzle Day Nursery Surbiton to the centre of Surbiton?

0.7 mile(s) as the crow flies, distance by road may be significantly further.