The Pump House Day Nursery

The Old Pumping Station, Pump Alley, Brentford TW8 0AP
Submit a Review
9.3 33 Reviews
  • The Pump House Day Nursery, Brentford
The Pump House Day Nursery is ideally located between Brentford High Street and the riverside, providing high-quality care in wonderful free-flow environments for children aged 12 weeks to five years.

Led by a passionate and caring team, this modern nursery has been designed to spark curiosity and imagination, and each room is filled with hand-picked resources to encourage self-directed play and discovery.

The Pump House is proud to offer an atelier providing a dedicated space for children to channel their creativity and express themselves through a vast array of materials and resources.

A love for the outdoors is reflected throughout the nursery and the team regularly takes trips to local green spots to enjoy fun in the fresh air.

The Pump House loves getting the best out of each and every child and offers a safe, homely and nurturing space where children can thrive at their own pace.

Show The Pump House Day Nursery on the Map

Care Provided by The Pump House Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Natalie Healy (Nursery Manager)
  • Number of Childcare Staff
  • 12
  • Total Places for Children
  • 92
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for The Pump House Day Nursery

  • Daily rates:
    0-3 Years: £92.00
    3+ years: £76.00


    AM/PM rates:
    0-3 years: £49.50
    3+ years: £49.50

  • Fees are subject to change. Please contact the Nursery directly for tailored fees information.

The Pump House Day Nursery Reviews (33)

Total of 33, showing 1-20
9.3

The Pump House Day Nursery has a Review Score of 9.3 (9.276) out of 10, based on 10 reviews in the last 2 years. Over all time The Pump House Day Nursery has 33 reviews.

Overall Experience

  • 31
  • 2
  • 0
  • 0
  • 0

Date Published

33
1
9
10
23

Review from Magdalena W (Mother of Child) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall were very happy with the nursery. Our son started in baby room and now he's in pre-school room.
All staff are kind and very helpful. They always inform if any issues or changes happen at the nursery.
The application which they use is very helpful, always updated with latest information.
Usually
response to any messages is pretty fast. Our son really enjoy going to the nursery and made some good friends there. I would recommend!

Reply from Kaleigh Riglin, Customer Experience and Enrolments Manager at The Pump House Day Nursery

Thank you for your kind words! We're delighted to hear that your son is enjoying his time with us and has made great friends. We appreciate your feedback on our staff and communication, and we're grateful for your recommendation!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from R H (Mother of Child) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter joined The Pump House Nursery in January 2023. Throughout her time there, the entire team has gone above and beyond in providing exceptional care, attention, and love. In 2023, my daughter was diagnosed with ASD, and the support she received from the nursery exceeded all of my expectations.
The teachers worked tirelessly to ensure that her needs were met, showing a level of care and dedication that I will always be grateful for. I've worked closely with the team on her EHCP, and the process was handled with such professionalism and care, making me feel reassured every step of the way. The growth I've seen in my daughter-from her confidence to her communication skills-has been nothing short of remarkable. The communication between myself and the nursery has been seamless, and the support we both received has been unparalleled. I couldn't recommend the Nursery enough. They are a fabulous team and I am forever grateful for the incredible difference they've made in her life.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Aman B (Father of Child) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love our child's development while she has been with The Pump House Day Nursery. Two staff members in particular are awesome. Our daughter joined the preschool and she has grown with all the staff, developed bonds and learnt social skills.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Antonella P (Mother of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been going to the Pump House in Brentford since January and we can't be happier.
She is very well looked after, every time we go to pick her up you can tell that the children are happy.
All the staff is superb, super caring for the children and very supportive with their growth.
Another
plus point for us was that the nursery is very open to parents and there is great communication between nursery and family.
Last but not least, they have a proper kitchen in house, and they have a lovely lady Chef who cooks delicious meals from scratch for the kids which my daughter really enjoys.
We highly recommend The pump house day nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Alice M (Mother of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Pump House are lovely, kind, nurturing and take time to get to know my little one on a personal level. They make a conscious effort to give daily updates that help us to loop into our babies day. They give regular feedback on progress and work with us to ensure milestones are met.
My little one is excited to attend every day and it's helped eased my mind sending her into the nursery. She loves all of the food that is made and has developed so much since attending! Thank you.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Magdalena F (Mother of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Pump House Nursery! My 1.5-year-old daughter was adapted so fast. Every day is packed with engaging activities that keep her excited and entertained. The staff is incredibly caring and attentive, ensuring a safe and nurturing environment. Highly recommend it to any parent looking
for a fun and stimulating place for their little ones!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from V K (Mother of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My boys have been attending this nursery since 1 and it has been an absolute pleasure. They have grown and flourished in this environment and have become independent little boys who are taking their next journey to school.
The environment is amazing and the teachers are friendly and supportive of
each child.
The boys will miss them all when they start school in September.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Ban E (Mother of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery since he was 1 year old and is now thriving in the toddler room. Under the current nursery manager's leadership, there have been remarkable positive changes that have greatly enhanced the nursery experience.
One of the highlights for us has been the weekly football
and Spanish sessions. These sessions have added so much value to my child's week, providing both physical activity and exposure to a new language in a fun and engaging way.
Overall, we are delighted with our nursery experience and would highly recommend it to other parents looking for a nurturing environment with enriching activities.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Davide S (Father of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted to share my wonderful experience with The Pump House. From the moment we first visited, we were impressed by the warm, welcoming atmosphere and the caring, attentive staff. The classrooms are bright, cheerful, and filled with a variety of engaging, age-appropriate activities that stimulate
the children's curiosity and learning.
The teachers at The Pump House are exceptional. They are not only highly qualified but also genuinely passionate about early childhood education. They take the time to understand each child's unique needs and interests, fostering an environment where every child feels valued and supported.
Overall, The Pump House has exceeded our expectations in every way. It is a nurturing and inspiring place where children are encouraged to grow and thrive. I highly recommend it to any parent looking for a top-quality early childhood education for their little one.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Calvin T (Father of Child) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started the baby room at 13 months old and we are happy with how she has been handled and she has made good progress in her development. The staff is great and provides regular updates and is always ready to answer any questions that we have. Very happy with the nursery and am glad that
it is near our home.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Daniela O (Mother of Child) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is going to The Pump House Day Nursery since June 2022 and we couldn't be happier with the nursery and his progress. The staff is amazing and the nursery is super organised and provides the kids with what they need to strive. Well done to everyone in Pump House Brentford.

Reply from Ben Tulett, Nursery Manager at The Pump House Day Nursery

Thank you for your wonderful review regarding the nursery, team, and the baby room. We really appreciate the time you have taken to complete this. It truly has been a blessing caring for your son over the last few months and watching him grow over this period. We look forward to seeing your son continue to flourish over the coming months.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J G (Mother of Child) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending the Pump House Day Nursery (baby room) since she was only 3 months old, and we have been so impressed with how quickly she settled in. She has developed very strong bonds with her key worker as well as with other lovely staff in the baby's room. She always seems so happy
to go in the morning! She has also become a really sociable child, and we love to see the regular baby's room updates throughout the week and detailed development updates about her every month. We cannot speak highly enough of this wonderful nursery!

Reply from Ben Tulett, Nursery Manager at The Pump House Day Nursery

Thank you for taking the time to leave such lovely words. It has been a honour to watch as your little girl has grown so much, and we look forward to being part of her journey moving forward.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from H S (Mother of Child) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Pump House Day Nursery is a fantastic nursery. Its been a pleasure watching our little boy grow over the past two years making great friendships with his peers and relationships with the staff. We are thankful to be part of The Pump House Family and highly recommend it to other families in the area.

Reply from Ben Tulett, Nursery Manager at The Pump House Day Nursery

Thank you for your lovely review. We really appreciate the time you have taken to complete this. It has been a delight getting to know you and your child over the past few years. We look forward to supporting your little one through the rest of his nursery journey and on to school.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Alex D (Mother of Child) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely welcoming environment, all the staff are friendly and great with the children! Our daughter is happy there and that is all we want when she is in someone else's care. Would definitely recommend to anyone looking for a nursery for their child.

Reply from Ben Tulett, Nursery Manager at The Pump House Day Nursery

Thank you for your kind words. It has been a pleasure to watch as your little one has flourished and developed in confidence. We look forward to continuing the journey together.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Rebecca H (Mother of Child) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My twins have been attending this nursery since they turned two in September, and they love going here. The teachers help them settle in so well. After one of my twins would still cry when being dropped off after four weeks, he now runs in and leads me out the door! Before they went here, one of them
wouldn't speak, and within four weeks he was speaking and every day they are both learning more and more. They have a chef that makes a variety of food with a new menu posted, and a handy app where they upload everything in real-time from nappy change, to how much they ate, and nap times and can message directly to the teachers in their room if needed. Highly recommend.

Reply from Laura Emmett, Acting Nursery Manager at The Pump House Day Nursery

Thank you for taking the time to leave such a positive review. The journey you, both your boys and the team have been through together has been a joy to see, and I look forward to watching as the bonds grow stronger over time.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Ghazaleh T (Mother of Child) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and caring staff. I can safely say they are professional. My son has been there for nine months and I can notice my son's development. They helped my son a lot to get settled in. Thank you so much Pump House Day Nursery.

Reply from Laura Emmett, Acting Nursery Manager at The Pump House Day Nursery

Thank you for your lovely feedback, we are glad that you are enjoying your time at The Pump House Day Nursery.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Gothy B (Mother of Child) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one has been at Pump House Nursery and it has been overall a great experience. There was a period of adjusting but all of the staff were so nice, and understanding and provided helpful and reasonable advice. I feel as though the staff have a connection with my daughter, which puts my mind
more at ease as I work full time. My daughter has a smile on her face going in and usually seems to really enjoy going. I am happy with my experience so far at Pump House.

Reply from Laura Emmett, Acting Nursery Manager at The Pump House Day Nursery

Thank you for taking the time to leave a review. It has been a pleasure to watch your little one grow and develop since starting here at The Pump House Day Nursery and we look forward to continuing the journey with you.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from L B (Mother of Child) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very clean nursery, with very kind and caring staff. They are professional and empathetic, and I can notice substantial developmental and fine motor skills growth in my baby. Loved my child's experience there. Highly recommended.

Reply from Laura Emmett, Acting Nursery Manager at The Pump House Day Nursery

Thank you for taking the time to leave your feedback. It truly has been a blessing caring for your daughter over the last few months and watching her grow over this period. We look forward to seeing your daughter continue to flourish over the coming months.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Henry K (Father of Child) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really impressed since placing our child here, it was a great decision having already tried a few nurseries in Brentford. There is a really high standard of care and most importantly, the staff are all conscientious, fun, attentive, vocal, caring, patient, great with the children and clearly happy
at work and enjoying the job. There's a really good vibe and energy in this nursery, even though the staff must be tired with all those toddlers! The staff actively listen when taking on your concerns and follows through on these things well. The manager is always there, always available and clearly runs a good and tight ship. He seems to be coming up with innovative ways to improve things and also to make the place welcoming and fun for the children. Finally, their communications are fantastic, updates all day, good digital platform for access to information and feedback. Observations are regular and clearly thought through. The staff are awesome!

Reply from Laura Emmett, Acting Nursery Manager at The Pump House Day Nursery

Thank you for your lovely review. We really appreciate the time you have taken to complete this. It has been a delight getting to know you and your child over the past couple of months. We look forward to supporting your little boy through his nursery journey and watching him flourish.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S R (Mother of Child) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has recently joined the Pump House nursery and has settled in really well. It is a lovely setting and the staff are kind, friendly and nurturing. There are lots of activities, and the children get to explore the local area which they really enjoy. I highly recommend this nursery!

Reply from Ben Tulett, Deputy Nursery Manager at The Pump House Day Nursery

Thank you for your lovely review. We really appreciate the time you have taken to complete this. It has been a delight getting to you and your child over the past couple of months. We look forward to supporting your little boy through his nursery journey and watching him flourish.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.3 (9.276)

Overview of Review Score

The Review Score of 9.3 (9.276) out of 10 for The Pump House Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for The Pump House Day Nursery is calculated as follows: ( (93 Excellents x 5) + (22 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 120 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.543 Points relating to the number of positive Reviews for The Pump House Day Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 number of registered child places is 18.4. 10 Positive Reviews ÷ 18.4 = 0.543

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Natalie

Natalie Healy

Job Title: Nursery Manager

Joined: 2023

Hi, my name is Natalie and I am The Pump House Nursery Manager. I have worked in the Early Years sector for the past 13 years and I pride myself on being an approachable person, who always makes time for the children, families, and the staff I work with.


I have enjoyed creating nurturing environments where children can learn and grow with confidence. I find it incredibly rewarding to be a part of children’s developmental journeys during such a formative time in their lives. I believe that every child deserves the best possible start in life, and I'm committed to providing a caring and stimulating environment with my team.


During my career, I've worked with children with a wide range of needs and developmental diversities, and I'm pleased to say that I've been able to make a positive difference by ensuring our curriculum and environments are enabling for all children in my care.


I'm proud to say that during my time as a Nursery Manager, I've been able to motivate my team and create a positive atmosphere where everyone feels valued.


I believe that effective leadership is about empowering others to achieve their goals and providing them with the support they need to succeed. Clear communication, collaboration, and focussing on outcomes that support the children in our care is essential.


Frequently Asked Questions about The Pump House Day Nursery

What is the Age Range of Children that The Pump House Day Nursery accepts?

The Pump House Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is The Pump House Day Nursery Open?

The Pump House Day Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does The Pump House Day Nursery have capacity for?

The Pump House Day Nursery has capacity for a total of 92 Children.

How far is The Pump House Day Nursery to the centre of Brentford?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Pump House Day Nursery to verify any information. View our terms and conditions. The Pump House Day Nursery has a Platinum Service – more info.