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Twinkle Totz at Havelock Children's Centre has a Review Score of 8.7 (8.744) out of 10, based on 4 reviews in the last 2 years. Over all time Twinkle Totz at Havelock Children's Centre has 6 reviews.
Review from C R (Mother of Child) published on 9 January 2024
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Overall Experience
4.0 out of 5
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Review from R P (Mother of Child) published on 1 December 2023
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Overall Experience
5.0 out of 5
Reply from RG, Admin at Twinkle Totz at Havelock Children's Centre
Thank you for your lovely review - we are so pleased your sons time with us has been so positive! Best wishes, Twinkle Totz Team
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Review from Rochelle W (Mother of Child) published on 27 November 2023
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5.0 out of 5
Reply from RG, Admin at Twinkle Totz at Havelock Children's Centre
Thank you for your lovely review - we are so glad to hear you have had such a positive experience with us! Sending best wishes to your family, Twinkle Totz Team
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Review from Julie R (Mother of Child) published on 20 October 2023
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5.0 out of 5
Reply from R Grainger, Admin at Twinkle Totz at Havelock Children's Centre
We thank you so much for your beautiful words - we are delighted that your experience with us has been so positive! Warm regards, Twinkle Totz
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Review from Emma M (Mother of Child) published on 22 July 2021
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5.0 out of 5
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Learning
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Review from Sri M (Father of Child) published on 19 July 2021
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Overall Experience
4.0 out of 5
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The Review Score of 8.7 (8.744) out of 10 for Twinkle Totz at Havelock Children's Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.813 for Twinkle Totz at Havelock Children's Centre is calculated as follows: ( (40 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.813
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.931 Points relating to the number of positive Reviews for Twinkle Totz at Havelock Children's Centre is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 number of registered child places is 7.2. 4 Positive Reviews ÷ 7.2 = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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