Burslem Kindergarten Reviews (6)
Burslem Kindergarten has a Review Score of 7.0 (7.030) out of 10, based on 3 reviews in the last 2 years. Over all time Burslem Kindergarten has 6 reviews.
Review from Sandra R (Mother of Child) published on 14 March 2025
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Overall Experience
5.0 out of 5
Now, 2.5 years later, I can confidently say this nursery is fantastic. The entire team, including management, is warm, friendly, and truly dedicated. I love the creative activities, and I've seen so much progress in my child's development.
A special shout-out to the chef-there must be some magic in that kitchen because my child eats everything there but refuses the same meals at home!
Other great aspects:
Spacious, safe outdoor play area
App to track progress, photos, and meals
Fun themed parent-child sessions
Older sibling camp
Easy parking
5 stars-thank you for your amazing work!
Reply from N Steadman, Office Manager at Burslem Kindergarten
Thank you so much for your kind review. We are glad to hear your little one has made great progress here at Burslem Kindergarten and is enjoying the freshly cooked meals. I will pass your lovely comments onto the team, they will be delighted.
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Review from N C (Mother of Child) published on 5 December 2023
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5.0 out of 5
The duty of care taken to each and every child is really heartwarming to see.
The staff really do give the children all the love and support and education they need.
Highly recommended from myself and my children have grown so much due to the staff st Burslem Kindergarten,
Reply from Natasha Richards, Director at Burslem Kindergarten
Thank you for your review, the staff work so hard to build strong relationships with our children and families and as a result, we can see that our children thrive. Thank you
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Review from S Y (Mother of Child) published on 14 November 2023
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1.0 out of 5
Reply from Natasha Richards, Director at Burslem Kindergarten
We are pleased to hear that the staff at our nursery were good and kind to your child, we pride ourselves on the quality of relationships staff build with all of our children. We are sorry that you were not happy with the nursery policy around infection control but we must adhere to the guidance provided by the Department for Health. All fees have been returned as per our company policy. We will continue to respond to any parents' concerns in the most professional way possible.
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Review from Rachel Y (Mother of Child) published on 17 July 2022
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Overall Experience
5.0 out of 5
Reply from Natasha Richards, Director at Burslem Kindergarten
Thank you so much for your review. We have loved every single moment of taking care of the boys and will remember them forever.
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Review from Natasha S (Mother of Child) published on 10 November 2020
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5.0 out of 5
Reply from Natasha Richards, Director at Burslem Kindergarten
Thank you for your review, we appreciate your kind words. We love looking after your little one.
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Review from Lucy P (Mother of Child) published on 16 September 2020
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Overall Experience
5.0 out of 5
Reply from Natasha Richards, Director at Burslem Kindergarten
It’s been our pleasure to look after your boys, we hope they love school as much as they loved nursery. Thank you for your review. X
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Overview of Review Score
The Review Score of 7.0 (7.030) out of 10 for Burslem Kindergarten is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.800 for Burslem Kindergarten is calculated as follows: ( (24 Excellents x 5) + (1 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 35 Ratings = 3.8
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.23 Points relating to the number of positive Reviews for Burslem Kindergarten is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 number of registered child places is 19. 2 Positive Reviews ÷ 19 = 0.105
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.