Headstart-On-The-Hill Nursery & Pre-School

St Mary's Hill, Chester CH1 2DW
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9.9 32 Reviews
At Headstart-on-the-Hill Day Nursery they provide a safe, caring and stimulating environment where children engage in a range of experiences to support their learning and development.

They have an extremely passionate team who really get to know children's individual interests and incorporate their interests and next steps into activities that are full of learning opportunities.

They are passionate in supporting children and their families throughout their early years and up until the transition into primary school. They have a high emphasis on school readiness with an experienced Early Years Teacher in the Pre-School room.

They have an onsite nature garden where children take part in weekly sessions with their dedicated nature garden leader who plans and implements a range of nature-inspired and fun activities that spark curiosity.

All meals are prepared onsite by their Cook who devises balanced and nutritional menus for the children in their care.
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Care Provided by Headstart-On-The-Hill Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Melissa Kennedy-Roberts (Nursery Manager)
  • Number of Childcare Staff
  • 26
  • Total Places for Children
  • 102
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Headstart-On-The-Hill Nursery & Pre-School

  • Please contact us for a copy of our current fees or for any information on funding.


  • Full day session fees include a mid-morning snack, lunch and tea.
    AM sessions include a mid-morning snack and lunch.
    PM sessions include tea.


    Please give us a call or send us an email to discuss your requirements.


  • Parking
  • Unfortunately they don't have any onsite parking, however there are plenty of parking options in the area of the nursery including 10 minute bays at the end of the road and local car parks.


Headstart-On-The-Hill Nursery & Pre-School Reviews (32)

Total of 32, showing 21-32
9.9

Headstart-On-The-Hill Nursery & Pre-School has a Review Score of 9.9 (9.891) out of 10, based on 32 reviews in the last 2 years. Over all time Headstart-On-The-Hill Nursery & Pre-School has 32 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My child is currently in Oaks. He has been in the nursery since he was 12 months old so he has been through all classes. The nursery but most importantly the staff are amazing. He is extremely happy there and he is developing really well, this development is down to the care and nurturing he receives.
Quite simply 10/10 Oaks. Thank you.

Reply from Ellie Jones, Deputy Manager at Headstart-On-The-Hill Nursery & Pre-School

We're so pleased to hear how much your little boy enjoys his time at nursery and how the staff have supported his development throughout his time here. Thank you for your lovely comments.


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Overall Experience  Overall Experience 5.0 out of 5

My child has been extremely happy since starting at nursery. He’s come on leaps and bounds, he always leaves and goes with a great big smile. They always accommodate to his needs and any requests I ask for. He loves trying all the different food and has such a varied diet and will try anything.

Reply from Melissa Kennedy-Roberts, Manager at Headstart-On-The-Hill Nursery & Pre-School

Good afternoon, Thank you for your lovely comments. We are happy to hear your son is very happy coming into nursery and making lots of progress with us.


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Overall Experience  Overall Experience 5.0 out of 5

My child has been attending this nursery over a year now and he is so happy there. All staff are lovely and welcoming. He has developed so much here, everything is just brilliant and I love to hear what he has done throughout the day. Highly recommend this nursery.

Reply from Ellie Jones, Deputy Manager at Headstart-On-The-Hill Nursery & Pre-School

Thank you for your lovely comments. It's amazing to hear how happy your son is when at nursery and we're so pleased you enjoy our daily updates.


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Overall Experience  Overall Experience 5.0 out of 5

My eldest son started at Headstart-On-The-Hill in January 2018 and my youngest is currently in his final year with them before starting school in Sept 2024. This means as a family we have been using the nursery for almost 7 years and naturally it goes without saying that I would highly recommend Headstart-On-The-Hill.
I hadn't really appreciated back in 2018 how important choosing the right nursery was and how much the team would help and support you in nurturing your precious babies. It's very much a team effort. We genuinely see the whole team as an extension of our own family, both boys have loved their time there, running to nursery every day, they were so excited to be there. The weekly updates on the app I cherish and I made a keepsake book of them all when my eldest finished. The team work so hard and care very much for each and every child. I'll be so sad when we end our time with the nursery in July 2024, I have the tissues at the ready.

Reply from Melissa Kennedy-Roberts, Manager at Headstart-On-The-Hill Nursery & Pre-School

Thank you for lovely feedback! We are so happy to hear that both children have left Headstart On the Hill ready for school and created lots of lovely memories!


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Overall Experience  Overall Experience 5.0 out of 5

My little girl has come on leaps and bounds since starting at on the hill. Her confidence has grown and she really is thriving. The activities done with the children are amazing and she particularly enjoys the messy play and the trips out. It’s lovely to know your child is having an enjoyable time when
you leave them and Headstart goes above and beyond to ensure this happens. The staff are amazing and so attentive. I cannot fault the nursery and I would recommend the nursery to any potential parents.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery and staff have been an important part of my child’s life. They have helped develop his character and intelligence with their caring yet pragmatic attitude.
They are inventive with daily activities and play. The staff have 1000s of ideas of what to do with the children. I like the fact
that while very hygienic the children are encouraged to make a mess.
The toys they have encourage imagination and social skills. A lot are day-to-day things which help them relate to their world more.
The food is good - just ask my kid.
As a parent it’s lovely to feel part of my child’s other life with daily reports and photos on the online learning journal. This way you can see how they mix and play and can develop this at home.
They also hold events which are fun and good to watch the kids mix.
The children are encouraged to care about each other and cheer each other on.
I feel that I have a lovely child because of his environment and what surrounds him and Headstart and its staff play a big part in this.

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Overall Experience  Overall Experience 4.0 out of 5

A great nursery. The staff are excellent and very caring and nurturing. They really go out of their way, very professional. Lovely social parents evenings, Christmas events, make an effort to include siblings from other rooms. One day my child was poorly and they got the elder one from the garden so
they didn't see me, so they didn't get upset. Outdoor space could be better, especially for older kids and forest school provision could be more frequent. One of the more expensive local nurseries and not as flexible as they need to be.

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Overall Experience  Overall Experience 5.0 out of 5

I could not be happier. They do activities with my son that I could never afford to do because of time or money. Their messy play is great. Something I greatly admire about their program is their focus on different cultures. They sometimes have days where they do something in the colours of flags of
other countries or eat food and I think that sort of exploration is so valuable to children. The staff are excellent. Shout out to 5 members of staff in particular in his current class and my son was previously in Blossoms (which he loved) so shout out to 3 particular members of staff. My son looks forward to going to nursery and he doesn’t realize it but he is learning. I wish they had Jo Jingles back because I think it’s beneficial to have diverse voices (different artists) presented in the child’s journey. Great location. Great engagement with the parents. I do not shut up about how much I love my son’s nursery.

Reply from Melissa Kennedy-Roberts, Manager at Headstart-On-The-Hill Nursery & Pre-School

Thank you for your lovely comments. It is lovely to hear that your little boy is thriving at nursery and enjoying his time here!


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Overall Experience  Overall Experience 5.0 out of 5

We cannot fault Headstart on the Hill Nursery. Our son has enjoyed his experience in both blossoms and willows so far and this is a credit to the amazing staff. All staff are always so helpful with any personal requests without hesitation. Every transition has been seamless and we have felt very well
supported by everyone at the nursery. Our son enjoyed all of the activities that they offer and is constantly learning new experiences.

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Overall Experience  Overall Experience 5.0 out of 5

We’ve had 2 children at Headstart, our youngest being 2 and eldest being 5, both since the age of 10 months. Our littlest girl marches into nursery every day and skips out with a huge smile on her face. She talks about staff members and classmates, and the things that they do in Willows. From the day
she started, she has progressed hugely with speech, mobility, numbers, letters and socialisation. This is true of both my girls - my 5 year old has now started school and on her review last week the teacher asked me what nursery my daughter attended - she said that she far exceeded what was the norm for a child of this age - she began school being able to read and write. Headstart had my little one totally prepared for school in every aspect - even role play for what to expect!
My children adore nursery and we feel totally comfortable leaving them in each day. There are some very special people as staff, we feel very lucky to have such a great team caring for our children in their early years.

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Overall Experience  Overall Experience 5.0 out of 5

Our whole experience from the very beginning of our child starting at Headstart on the hill has been truly wonderful. For any parent this is an emotional time, but every single member of staff made us feel at ease instantly and made our child feel welcome and settled. He goes in every day happy and
excited which is credit to the staff and everything they do for the children. His development continues to wow us and I will be eternally grateful for all of the support everyone has given to us as parents, but most importantly to our child.

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Overall Experience  Overall Experience 5.0 out of 5

Headstart on the Hill is an amazing nursery. My son has recently joined the toddler room and is thriving. The staff are so lovely and caring and it has such a wonderful feel to it. Every day he does many exciting things and he's so happy to go. We couldn't ask for a better nursery.

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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Headstart-On-The-Hill Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Headstart-On-The-Hill Nursery & Pre-School is calculated as follows: ( (348 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 384 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Headstart-On-The-Hill Nursery & Pre-School is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 number of registered child places is 20.4, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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