N Family Club - Twickenham

75-77 Queens Road, Twickenham TW1 4EU
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9.9 76 Reviews
  • N Family Club - Twickenham, Twickenham
N Family Club couldn’t be more excited about their nursery right here, in the heart of Twickenham. Discover a space designed from scratch for you and your family. A place to meet and relax, learn and grow, with a nursery, parents’ coffee & breakfast bar, garden, and a programme of events for the whole family.

They’re committed to offering you a nursery experience like no other; and with N Twickenham, they’ve gone all-out. A converted church, the high-ceilinged space is filled with natural light and clean air (thanks to the hi-spec air filtration system). There are two dedicated art studios and several playrooms with direct access to the garden, where features include a water zone, vegetable patch and mud kitchen. There is also an undercover buggy/scooter park and secure bike lock-up.

Care Provided by N Family Club - Twickenham

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Lea-Anne Dean (Manager)
  • Number of Childcare Staff
  • 43
  • Total Places for Children
  • 127
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for N Family Club - Twickenham

  • Under 3 years: £119.50 per standard day
    3 years +: £109.50 per standard day


  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 3 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.


N Family Club - Twickenham Reviews (76)

Total of 76, showing 41-60
9.9

N Family Club - Twickenham has a Review Score of 9.9 (9.936) out of 10, based on 48 reviews in the last 2 years. Over all time N Family Club - Twickenham has 76 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly team with great facilities, and we love how varied the diet they have at the nursery is!
Our child is in three days a week and enjoys it! As a parent, I like the photos and updates as I know she is settled.
Thanks again, team N Family Club - Twickenham!

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter is so happy at N, she is really well cared for, fed well and learning. I’m so confident that she will leave in September in a great place for starting school! We also love that they’ve started doing big adventures!

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Overall Experience  Overall Experience 5.0 out of 5

Staff in the tiger's room has been amazing on my daughter’s transition in the calls as well as when she changed room. She is a very good room lead and amazing educator. Another member of staff helped my daughter a lot when her previous key person left. Bears room staff are very enthusiastic as well.
The good options look really good and the nursery smells so nice of food every time they are cooking.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery has gone from strength to strength since it first opened in 2020. They have taken on a lot of feedback from parents over time, and we are certainly reaping the benefits of these bold constructive conversations! There have been a number of class-only outings, initiatives on weekends with
the parents, wonderful in-class events (Halloween, Christmas, spa days - complete with rose petals and cucumber slices), and everything in between! They are truly helping us raise such kind, thoughtful and well-rounded children. The relationships our littles are forming with peers and teachers is truly something special, and we are going to be so sad to leave in September with the reception year intake.

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with N Family Club Twickenham, the whole team are absolutely fantastic, make us feel so welcome, and they take great care of our little ones. Great facilities and nice balance of activities available.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, very caring and lovely staff! Our daughter runs in which is a great testimony and reflects the nurturing environment they create for the little ones. Would recommend to anyone in a heartbeat!

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Overall Experience  Overall Experience 5.0 out of 5

N family Twickenham is a wonderful nursery! Our daughter loves every day that she spends there. Friendly staff that communicate very well with us and provide our daughter with a brilliant learning and playing environment.

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Overall Experience  Overall Experience 5.0 out of 5

I have two children at N Family Club - Twickenham and they both love it there. Fantastic staff, food and great experience for the kids. I especially love that they make so much effort on bringing the older children out on excursions to build up an N passport - giving them real world experiences which
is very creative.

Reply from Lea-Anne Dean, Nursery Manager at N Family Club - Twickenham

Thank you so much for your lovely review. We are delighted to hear you enjoy the trips, we are planning lots more for the children to enjoy.


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Overall Experience  Overall Experience 5.0 out of 5

As our first-ever nursery for our firstborn child, we have been so lucky. Loves every minute of it, eats well, sleeps well and plays well. Happy staff, making happy children, making happy families. Well done N Team Twickers!

Reply from Lea-Anne Dean, Nursery Manager at N Family Club - Twickenham

Thank you so much for your lovely feedback, we are delighted to hear you are happy and enjoying N Twickenham.


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Overall Experience  Overall Experience 5.0 out of 5

Our son had attended N Family Club, Twickenham since he was 13 months old (starting in October 2021). We have been so impressed and happy with the nursery, he receives amazing care from all the staff who really take the time to understand each child as an individual. We feel confident dropping him off
every morning and know we will pick him up smiling after a day of engaging and fun activities. The outdoor garden space is a real plus and all support staff and managers are fantastic with great communication and parent engagement.

Reply from Lea-Anne Dean, Nursery Manager at N Family Club - Twickenham

Thank you so much for your lovely feedback. We are delighted to hear how much you are enjoying N Twickenham.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful experience. The staff are happy and friendly. Our Daughter is always happy to go in and always happy coming out. She has learnt a lot and continues to improve. Very happy with our experience so far.

Reply from Madeleine Clancy, Nursery Manager at N Family Club - Twickenham

Thank you so much for your lovely feedback! N Twickenham really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

Just want to say a huge thank you to all staff at N Family. My son and daughter look forward to going to nursery each morning! Lovely team! We always wanted our kids to be recognised, appreciated and celebrated, and that is what N Family does the best! Really happy! Thanks!

Reply from Madeleine Clancy, Nursery Manager at N Family Club - Twickenham

Thank you so much for your lovely feedback! N Twickenham really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending N Family Club - Twickenham nursery for 9 months and we couldn’t be happier with it. The facilities and the approach are exactly what we’re looking for (modern, airy, varied curriculum with attention to child’s personality). The team is great, so caring and kind. We feel
that they bring their hearts to their jobs. Our daughter settled in quickly, she continues to develop there at pace and comes home happy and smiling. It’s such a great peace of mind to know that she is looked after so well. Oh, and the food looks great!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending N Family for a year now and she absolutely loves it! The team is very friendly and professional. You can easily see that they truly care about each child and their individual growth. My daughter has learned so much and I am now confident that she is ready to begin preschool,
all thanks to the hard work of her exceptional key people.


I have visited many nurseries in the area over the past few years and nothing comes close to N Family in terms of the quality of teaching, dedication of the team and cleanliness/comfort of the actual setting.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending N Family Club since they opened and it has been an amazing experience for him. We are so lucky we chose N Nursery. The staff is amazing and my son comes home every day with a smile on his face. What a brilliant start to his education.
Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at N Family Club for over a year now and we could not have been happier with the nursery we chose. The staff are wonderful, especially his key workers, and they treat all of the children like their own. It's such a warm, happy, friendly environment and the children have so much fun.
The curriculum is also incredibly impressive - my dad worked as a leader in early years education all of his life and said he has never come across a nursery that offers such a well-rounded educational experience for children of this age. We love seeing the photos on the app every day and finding out what he has been eating. The food is also amazing - he very rarely fails to clean his plate at nursery whereas the same unfortunately cannot be said at home!

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Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with N Family in Twickenham. From the start, the staff have been so friendly, informative and professional. My daughter absolutely loves it and has developed so much in just the 3-months she has been attending. I really feel that the staff care for her and have created an environment
that feels like home. Also, the food is fantastic!

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Overall Experience  Overall Experience 5.0 out of 5

Starting from the registration process, the N Family staff has been absolutely fantastic. We had been going through a difficult time, full of uncertainties as a family and N Family staff made it incredibly easy for our little boy. It was amazing to watch him connect to his key person almost within two
minutes. The Family app makes it very easy for me to follow up what my boy is doing, how he is, what he ate that day, etc. it makes my job easier at home. My son always comes home happy, which I believe says it all about a nursery.
I highly recommend N Family Club, Twickenham.

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Overall Experience  Overall Experience 5.0 out of 5

Having recently joined N Family Club we have been very pleased with how quickly our daughter has settled in and how welcoming and friendly all the staff have been, and continue to be. She continues to make friends and form strong bonds with the wonderful staff there.


From the day we looked around

we knew it would be a good fit but the team continue to exceed our expectations and it’s very comforting to know that she is in such a wonderful environment. We get lots of updates and the children explore a wide range of activities and places (as well as food). Very happy with our decision to join this nursery and we would highly recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at N Family Club - Twickenham for four months and I have been so impressed with the nursery during that time. All the staff, including the admin and management team, are welcoming and friendly, and communicate really well with parents, in person, and on the app. From the regular photo
updates we get, I can see the children in my son's room spend their days doing varied, creative, and stimulating activities. They also spend lots of time outdoors and take regular trips into town, becoming part of the local community. My son has developed so much since arriving there and forged real bonds with both the staff and the other children in his room. He had been with a childminder before and I was a little anxious about him joining a relatively large nursery but I needn't have been concerned. I can drop him off feeling sure that he's happy, safe, and well cared for. There is a genuine warmth to the nursery and I'm so glad we chose it.

Reply from Elaine, Nursery Manager at N Family Club - Twickenham

I'm totally thrilled to have read this review, thanks so much for sharing your feedback. It's lovely to know that you're happy that you chose N Family Club, we're so pleased you did!


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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for N Family Club - Twickenham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for N Family Club - Twickenham is calculated as follows: ( (541 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 575 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for N Family Club - Twickenham is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 127 number of registered child places is 25.4, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Lea-Anne

Lea-Anne Dean

Job Title: Nursery Manager

Joined: 2022

With 13 years of experience, Lea-Anne is a qualified childcare professional who is passionate about creating a safe and enriching environment for children. She enjoys building relationships with families and leading her team using her level 3 qualification in leadership and management.


In her spare time, she indulges in singing and event planning to express her creativity.