Partou Worcester Royal Day Nursery & Pre-School

Worcestershire Royal Hospital, Charles Hastings Way, Worcester WR5 1DD
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9.9 33 Reviews
  • Partou Worcester Royal Day Nursery & Pre-School, Worcester
Partou Worcester Royal Day Nursery & Pre-School is located on the premises of Worcestershire Royal Hospital.

Friendly, trained staff encourage children to learn through their senses and explore their physical environment.

Children can learn at their own pace and have lots of fun.

The staff inspire children to be confident whilst supporting each child’s individual needs.

Every child is made to feel safe and secure but most importantly also given time and space to allow them to be children.

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Care Provided by Partou Worcester Royal Day Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Number of Childcare Staff
  • 18
  • Total Places for Children
  • 56
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:45-18:00
    Tuesday 06:45-18:00
    Wednesday 06:45-18:00
    Thursday 06:45-18:00
    Friday 06:45-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking

  • In front of their building is a carpark – enter carpark and park in their designated spaces. (Please ignore the no entry sign)


Partou Worcester Royal Day Nursery & Pre-School Reviews (33)

Total of 33, showing 1-20
9.9

Partou Worcester Royal Day Nursery & Pre-School has a Review Score of 9.9 (9.899) out of 10, based on 33 reviews in the last 2 years. Over all time Partou Worcester Royal Day Nursery & Pre-School has 33 reviews.

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Review from L D (Mother of Child) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursery provide excellent care for my child, he enjoys his time at nursery. They have good meals and snacks provided. I have asked for more updates throughout the day via evidence me of the activities my child has done. All the staff are lovely and understanding at the nursery.

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Review from D L (Mother of Child) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is a fantastic, safe, nurturing place to bring our little one. We have even booked a place for our next one, thank you for providing such a home to home family environment where our children feel safe, happy and our little one doesn't want to go home.

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Review from J S (Mother of Child) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery. Lovely caring staff. Always take the time to talk about your child and also how you are. Encouraging for your child, great activities. Interested in your child's development and show a lot of care inside and outside of nursery.

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Review from A H (Mother of Child) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves nursery here. She even asks to come on the days she isn't due in. Everyone is so kind and friendly and nothing is ever too much trouble for them. My next child will also be coming here as the staff are lovely, and she has come on leaps and bounds since starting.

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Review from L M (Mother of Child) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

my child loves coming to nursery. She enjoys Playing with friends and talks about her day when she gets home. She likes her key worker and other care givers in the nursery. She always seems happy when I pick her up. Only thing I would highlight is she Sometimes doesn't eat the lunch meal, as I think
the menu can be a little odd at times.

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Review from Rach O (Mother of Child) published on 21 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves the two days he is at nursery, every day feels unique in terms of what he does and he loves the outdoor space.
The staff are fantastic and as they get to know your child they can tailor activities to support their growth and understanding. Plus they follow the interests of the children
- world book day led to a lot of underpants drawing / designing based upon a book they all read. It's just a fab nursery and my son has settled well.

Reply from Leah Hannon, Home Manager at Partou Worcester Royal Day Nursery & Pre-School

Thank you so much for your wonderful review! We are thrilled to hear that your son loves his time at our nursery and that he is able to explore his interests through various activities. Our dedicated staff truly care about each child's growth and development. We are so glad that your son has settled in well and we look forward to continue providing a unique and nurturing experience for him.


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Review from Rebecca D (Mother of Child) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and kindness towards my son has been second to none. Although he didn't enjoy drop off it didn't take long for him to be having a great time playing and interacting with other children. My only feedback would be regarding communication, the observations were often not uploaded until the next
day and there were few pictures/info on the daily activities. It would be good to have more info on what they had done each day. Overall an amazing place for my son to begin his developmental journey. The staff are so lovely!

Reply from Tracy T, Family Care Team at Partou Worcester Royal Day Nursery & Pre-School

Thank you so much for the positive review. Please let us know if there is anything else we can do for you; we are more than happy to help.


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Review from Mhairi M (Mother of Child) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much for the staff at Smileys, they are all friendly, caring and compassionate. My extremely shy son has really come out of his shell thanks to all of the staff and he has started to engage well and play with the other children. Returning to work was much easier than expected and I have
always felt comfortable leaving my child in their care. I’ve since had a second child and we wouldn’t consider any other nursery. I find that not only do they do their best by my child, they have been very supportive and a comfort to me when needed. They are all simply wonderful.

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Review from K J (Mother of Child) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, our child is happy and relaxed in the environment.
He enjoys playing with the wide variety of toys and resources.
He is well cared for and has his individual development renewed regularly.

Reply from Ali Kelly, Family Care Team at Partou Worcester Royal Day Nursery & Pre-School

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!


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Review from L J (Mother of Child) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the team at Smileys Worcester. Everyone is always so welcoming. My son is comfortable with everyone here and is always happy when we drop him off and pick him up.
He does a lot of different activities and spends a lot of time outdoors which he enjoys and is important to
us.

Reply from Louise Walsh, Family Care Team at Partou Worcester Royal Day Nursery & Pre-School

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!


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Review from H S (Mother of Child) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son's speech has come on so well over the last few months and the ladies at Smileys have played a big part in that. They always ask what we are working on so we are all working on the same thing to help him progress. The ladies always have the time to discuss what he has been doing that day so we
feel involved in his learning and development.

Reply from Lynn Gorman, Marketing at Partou Worcester Royal Day Nursery & Pre-School

Thank you so much for your high rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a lovely day!


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Review from Lucy W (Mother of Child) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the girls are absolutely fabulous, friendly and approachable and put parents' minds at ease knowing their children are well looked after. Everyone is enthusiastic and full of energy. Cannot fault anything.

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Review from K T (Mother of Child) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been at this nursery for four years and he loves it, as do I. All the ladies are so loving, they have treated him as though he was one of their own. They have taught him lots of new things, e.g. his ABC's and that a certain letter is the beginning of his name, which he can also write. Not
only have they always been kind and caring with my child, they have also helped me lots across the years. They are great with safeguarding and have a brilliant system in place.

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Review from Margaret S (Grandmother of Child) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am an attending child's nanny and I have seen him arrive as a baby, now a school boy. The care Smileys have shown him! They have helped him grow in confidence. Any worries, they are there to help and advise. Every need of the child is met. I think I find the friendliness of all the staff amazing.
As a nanny of a mature age, I can get nervous bringing him in and picking him up, but the support of the girls is always there. I would recommend Smileys to any new parents. Thank you Smileys. Excellent.

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Review from S S (Father of Child) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having two children at Smileys over the last several years has been an absolute pleasure. Seeing how happy my children have been each day, as well as finding out how much they have learned, has always made me feel confident that Smileys is the best place for children to grow and learn. Thank you for
everything you have done over the years.

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Review from Kirstie G (Mother of Child) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl has absolutely loved her time at Smileys. You are always greeted by staff with a smile and they put both yourself and little one at ease. If it wasn't for Smileys offering flexible days, shift workers like myself would not be able to work. She has gained so much confidence around other
children and has learned so many new skills, ready for 'big school'. We have loved being part of the Smileys family.

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Review from Matthew S (Father of Child) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our child has been at Smileys for four years. The staff have always been friendly, positive and helpful. The staff have built a really good bonding relationship with my son and he has enjoyed his experience with Smileys Nursery.

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Review from Claire G (Mother of Child) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Smileys. My daughter is very happy and loves attending nursery. She has many friends and loves the staff. I highly recommend Smileys as a nursery.

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Review from Georgina C (Mother of Child) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We love Smileys. Our daughter and son both came to Smileys and they have the fondest memories. The staff are so amazing and made me feel at ease when knowing they would be in the best care. The staff are so incredible with the children and are so caring. Both our children were excited on the way to
Smileys and would be sad at pick-up times. They always made days fun, exciting and full of love for the children. Smileys will remain a special place in our hearts.

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Review from Stacey B (Mother of Child) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All Smileys staff have always welcomed both me and my child with smiling faces and a caring attitude. Staff have an amazing bond with my daughter, she looks forward to attending every day and always leaves with a smile on her face. Absolutely outstanding care!

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Partou Worcester Royal Day Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Partou Worcester Royal Day Nursery & Pre-School is calculated as follows: ( (360 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 395 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Partou Worcester Royal Day Nursery & Pre-School is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Lisa Marie

Lisa Marie Smith

Job Title: Nursery Manager

Joined: 2001

I started at Smileys Worcester in 2001 where I progressed from a Nursery Practitioner, Nursery Supervisor, and Deputy Manager and then I became the Nursery Manager in 2007.


At Smiley's, we provide a safe and happy environment allowing children to explore, learn and develop. We support all families in our care from the moment they make that first initial contact with us.


We look forward to meeting you and answering any questions you may have.


Frequently Asked Questions about Partou Worcester Royal Day Nursery & Pre-School

What is the Age Range of Children that Partou Worcester Royal Day Nursery & Pre-School accepts?

Partou Worcester Royal Day Nursery & Pre-School accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Partou Worcester Royal Day Nursery & Pre-School Open?

Partou Worcester Royal Day Nursery & Pre-School is open: Monday 06:45-18:00, Tuesday 06:45-18:00, Wednesday 06:45-18:00, Thursday 06:45-18:00, Friday 06:45-18:00.

How many Children does Partou Worcester Royal Day Nursery & Pre-School have capacity for?

Partou Worcester Royal Day Nursery & Pre-School has capacity for a total of 56 Children.

How far is Partou Worcester Royal Day Nursery & Pre-School to the centre of Worcester?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Worcester Royal Day Nursery & Pre-School to verify any information. View our terms and conditions. Partou Worcester Royal Day Nursery & Pre-School has a Platinum Service – more info.