Partou Worcester Royal Day Nursery & Pre-School

Worcestershire Royal Hospital, Charles Hastings Way, Worcester WR5 1DD
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9.9 27 Reviews
  • Partou Worcester Royal Day Nursery & Pre-School, Worcester
Partou Worcester Royal Day Nursery & Pre-School is located on the premises of Worcestershire Royal Hospital.

Friendly, trained staff encourage children to learn through their senses and explore their physical environment.

Children can learn at their own pace and have lots of fun.

The staff inspire children to be confident whilst supporting each child’s individual needs.

Every child is made to feel safe and secure but most importantly also given time and space to allow them to be children.

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Care Provided by Partou Worcester Royal Day Nursery & Pre-School

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Lisa Smith (Manager)
  • Number of Childcare Staff
  • 18
  • Total Places for Children
  • 56
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:45-18:00
    Tuesday 06:45-18:00
    Wednesday 06:45-18:00
    Thursday 06:45-18:00
    Friday 06:45-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking

  • In front of their building is a carpark – enter carpark and park in their designated spaces. (Please ignore the no entry sign)


Partou Worcester Royal Day Nursery & Pre-School Reviews (27)

Total of 27, showing 21-27
9.9

Partou Worcester Royal Day Nursery & Pre-School has a Review Score of 9.9 (9.947) out of 10, based on 27 reviews in the last 2 years. Over all time Partou Worcester Royal Day Nursery & Pre-School has 27 reviews.

Overall Experience

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Review from Chloe H (Mother of Child) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All three of my children have attended Smileys, and we could not be happier with the care they receive. They are kind, caring and professional and really seem to care about the children. Not a bad word to say!

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Review from S W (Father of Child) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm welcome on arrival daily. Great environment! The attention and care are second to none, especially when my child is feeling nervous on entry - always make sure he's fine and interacts to make his day special.
My child, no matter what mood he is in, leaves with a smile.
All members of staff are
exceptional and kind and care about all children beyond the day.
A special mention to his key worker - a daily smile on her face, and the team leader is great.

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Review from Harriet S (Mother of Child) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The biggest asset at Smiley's is the staff. They are all so compassionate and caring with the children, and I've always felt like they take excellent care of our two boys. They definitely employ a team approach and collaboration with parents when it comes to development, and I often have discussions
with my children's key workers about their progress and plans for the future. The new resources at the nursery are great. The only room for improvement I could suggest is offering more Halal options on the kid's menu.

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Review from Cenydd B (Father of Child) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My child loves coming to Smileys and often wants to stay when I pick her up. She has developed great people skills from coming here and loves all the staff.

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Review from Samantha R (Mother of Child) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my children have attended Smileys. They have always been happy to go, and the staff have always been fantastic. The relationships they create with staff and children are incredible.

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Review from Laura S (Mother of Child) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always felt that warmth and care are at the heart of Smileys. My daughter has always been very well cared for and always has a happy, positive experience. They do lots of fun learning through play with regular updates on what they have been doing. Smileys helped my daughter really well with her
toilet training. The friendly, supportive staff have also helped and supported me as a mother.

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Review from Louise S (Mother of Child) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had two of my children at the nursery over the last six years, and I cannot speak highly enough of everyone in the nursery. They are friendly (both with children and parents/carers) and always have the children's well-being and happiness at heart.

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Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for Partou Worcester Royal Day Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Partou Worcester Royal Day Nursery & Pre-School is calculated as follows: ( (310 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 323 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Partou Worcester Royal Day Nursery & Pre-School is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Lisa Marie

Lisa Marie Smith

Job Title: Nursery Manager

Joined: 2001

I started at Smileys Worcester in 2001 where I progressed from a Nursery Practitioner, Nursery Supervisor, and Deputy Manager and then I became the Nursery Manager in 2007.


At Smiley's, we provide a safe and happy environment allowing children to explore, learn and develop. We support all families in our care from the moment they make that first initial contact with us.


We look forward to meeting you and answering any questions you may have.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Worcester Royal Day Nursery & Pre-School to verify any information. View our terms and conditions. Partou Worcester Royal Day Nursery & Pre-School has a Platinum Service – more info.