Lottie's Day Nursery Bromley

20-24 Letchworth Drive, Bromley BR2 9BE
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9.4 50 Reviews
  • Lottie's Day Nursery Bromley, Bromley

Care Provided by Lottie's Day Nursery Bromley

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Charlotte Murphy (Owner/Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 72
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas
  • Parking
  • There is a large off road car park located on site, unrestricted roadside parking with easy safe access through to the nursery.


Lottie's Day Nursery Bromley Reviews (50)

Total of 50, showing 41-50
9.4

Lottie's Day Nursery Bromley has a Review Score of 9.4 (9.430) out of 10, based on 13 reviews in the last 2 years. Over all time Lottie's Day Nursery Bromley has 50 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Lottie's Day Nursery from the beginning of June 2020. The staff has been very attentive in putting in place all the safety measures following the Covid-19 pandemic. They have excellent team and equipment and a lovely outdoor space where kids can play and do sports. My
daughter is always happy to go to nursery and comes back home with a smile every day. The activities are interesting, engaging and always different. My LO especially loves messy play with sand, flour, playdough, water and watercolours. She enjoys dancing and singing and listening to stories. There is a sport for tots session bi-weekly where kids can get to know several sports with a trained coach.
There is an app where you can check your LO progress, photos and videos, but it's only updated every 1 to 2 weeks. Although I would love to see daily updates, I am overall happy because you get a normal verbal or written report with the essential activities, lunches and nappies.

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Overall Experience  Overall Experience 4.0 out of 5

My son has settled in very well to preschool. Lottie's is very well organised, with lots of key activities arranged each day. They provide daily feedback and are always available to discuss further if needed.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Lottie's Day Nursery in September 2020. Before her start date, she had a four day settling period, which included me staying for the first settle which was brilliant, as I got to know the staff who would be taking care of my daughter, also I was able to fill out all the forms
that were needed. Her settlings also included staying for lunch one day and then both lunch and tea, which I was surprised about as another nursery didn’t do settles for a long period of time.
The staff at Lottie's Day Nursery are very friendly and knowledgeable and have the children’s best interests, safety and well-being at the heart of everything they do. During Covid staff have been taking the children’s temperatures on arrival making sure everyone is safe, I have also been receiving emails regarding changes that have occurred during the pandemic to make sure my daughter is kept safe during this time.
I feel so comfortable leaving my daughter and can’t thank the staff enough.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the nursery, they are very warm and extremely good with the children. They are always professional and accommodating with regards to extra days, they always have the children's best interest at heart.

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Overall Experience  Overall Experience 5.0 out of 5

My son began attending Lottie's in August and from the moment he crawled enthusiastically into the baby room I instantly knew I had made the right choice. He claps as soon as he arrives and is full of smiles for the staff. Administratively Lottie's is efficient and thorough. The manager clearly prides
herself on being accessible to parents and responds to messages very promptly. In addition to the efficiency of the office, the information provided to parents is a huge comfort. The staff regularly post observations to the app and the daily contact book ensures you have vital information with regards to nappies, sleep and food intake. My son has a suspected allergy so information such as this is critical. Incidentally, I have been very impressed by the management of his nutritional
needs.
The environment is clean and creative and my son takes part in a great range of activities that engage and stimulate him.
I feel that my son is receiving the best care that he can.

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Overall Experience  Overall Experience 5.0 out of 5

I like the nursery. Lovely staff, fantastic management and happy child. Very good facilities and lots of activities for kids including sports. I quite like that is not crowded and children have lots of attention. I have noticed a lot of confidence in my daughter's behaviour recently. My girl is almost
2 and really enjoys coming to nursery now. In fact, she is packing her nursery bag on Saturday and saying "play, play" pulling me towards the nursery. I think this is the best feedback from a child I can ever ask. Staff seem really caring. The communication is very good with the management, I feel comfortable to ask all the questions I have and always receive an almost instant reply. Thank you to the manager and all staff in general. Overall I am very happy.

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Overall Experience  Overall Experience 4.0 out of 5

This nursery is brilliant. The staff did a great job of settling in my child after a stress-free application process. My child loves it at the nursery. The online platforms used for communication are easy to use and the setting is good at sending regular comms through these channels. The staff are
very caring and my child is always willing to go in every morning. Thank you, Lottie's - keep up the good work.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to Lottie's for the last few months (baby room) and we have been really impressed. All the caregivers are really fantastic and seem to very much care for the kids. They're also very responsible, and completely transparent, so any problems can be dealt with quickly and calmly.
Our son loves going in every day. Would highly recommend Lottie's to any parent thinking of sending their kids here.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started Lottie's in March this year and it has been an amazing experience for her. She loves going there. The teachers and Management are very friendly and everyone is treated equally which is good and they are also very welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the nursery/pre-school services provided by Lottie's Day Nursery. My son was very happy ALL the time being there. His speech and recognition improved so much, very great development work done by all the staff members which, to say the least, are very nice people.
We are missing
all of it/this
P.S. I liked the fact we could show up some minutes before 8 A.M. and would still be OK - no need to stand outside in the rain or freeze or heat just because the bus arrived a bit earlier than expected.

Reply from Charlotte Murphy, manager at Lottie's Day Nursery Bromley

Thank you so much for your lovely review of our nursery. It really means a lot that your son was most importantly happy here and also to hear how much you recognised his development progress. We wish you all the very best for the future - The Lottie's team


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Current Review Score: 9.4 (9.430)

Overview of Review Score

The Review Score of 9.4 (9.430) out of 10 for Lottie's Day Nursery Bromley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.597 for Lottie's Day Nursery Bromley is calculated as follows: ( (117 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 154 Ratings = 4.597

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Lottie's Day Nursery Bromley is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4. 12 Positive Reviews ÷ 14.4 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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