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Ashbourne Day Nurseries at Pineham Village has a Review Score of 8.0 (8.036) out of 10, based on 3 reviews in the last 2 years. Over all time Ashbourne Day Nurseries at Pineham Village has 3 reviews.
Review from Zoe C (Mother of Child) published on 13 March 2025
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Overall Experience
5.0 out of 5
Reply from Charlotte, Parent Relations at Ashbourne Day Nurseries at Pineham Village
Thank you so much for your thoughtful review! It is wonderful to hear that you have seen such a positive improvement over the past year and that both of your children love coming to nursery. Knowing they come home happy and excited to share their day with you means so much to us.We are really pleased that you like the changes to the preschool room and that the outdoor area provides a great space for play and exploration. Your feedback about air conditioning and parents' evenings is really appreciated, and we will certainly take this on board as we continue to look for ways to enhance our environment and communication with families.Thank you again for your kind words and for sharing your experience.
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Review from D A (Father of Child) published on 7 March 2025
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Overall Experience
5.0 out of 5
Reply from Charlotte, Parent Relations Team at Ashbourne Day Nurseries at Pineham Village
Thank you so much for your kind words! We're delighted to hear how happy you are with the nursery and the care your child receives. Our team truly loves what they do, so knowing that it shines through means the world to us. It's also wonderful to hear that you've noticed the positive changes made by our manager -we're always striving to provide the best experience for children and families. Your support and recommendation mean so much. Thank you for being part of our Ashbourne family!
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Review from M S (Mother of Child) published on 29 February 2024
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4.0 out of 5
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The Review Score of 8.0 (8.036) out of 10 for Ashbourne Day Nurseries at Pineham Village is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.667 for Ashbourne Day Nurseries at Pineham Village is calculated as follows: ( (24 Excellents x 5) + (12 Goods x 4) ) ÷ 36 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.369 Points relating to the number of positive Reviews for Ashbourne Day Nurseries at Pineham Village is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 126 number of registered child places is 25.2. 3 Positive Reviews ÷ 25.2 = 0.119
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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