Monkey Puzzle Day Nursery Tunbridge Wells

32-34 St Johns Road, Tunbridge Wells TN4 9NT
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10 41 Reviews
  • Monkey Puzzle Day Nursery Tunbridge Wells, Tunbridge Wells
The friendly and supportive management and team provide a family feel and a home from home approach to childcare focusing on lots of love, nurture and care as priorities alongside their child-centred curriculum.

They are proud of creating lots of bright, beautiful and exciting spaces for the children to play and explore providing the highest quality childcare to children aged from 3 months to 5 years.

They take great pride in being part of the vibrant town of Tunbridge Wells and are looking forward to extending and creating further links within the local community with Primary schools and additional services to further support families with local exciting opportunities.

They are extremely passionate about their inclusive practice approach and their dedication to SEND, supporting all children to thrive and have fun! They are also fully committed to the Local Offer which gives children and young people with special educational needs or disabilities and their families information about what support services the local authority think will be available in the local area.

They are very lucky to have extensive outdoor spaces in the nursery and a separate area for both babies and the older children to play and explore. The outdoor environment offers a rich multi-sensory environment that is full of fun, stimulating and motivating activities for the children and they have specifically created indoor garden areas so all the children are able to enjoy the outdoors all year round.

All food is freshly prepared on site by the wonderful kitchen team who produce a varied and delicious menu providing nutritious meals for the children and staff with all dietary requirements catered for.

Care Provided by Monkey Puzzle Day Nursery Tunbridge Wells

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Joanne Curtis-Lawrence (Nursery Manager)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 94
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Monkey Puzzle Day Nursery Tunbridge Wells

  • £80 per day including branded nappies, wipes, 3 main meals and snacks and all of our extra curricular activities to support the children's learning and development


  • The nursery 'stretches' the Government's 15 and 30 hours funding over the whole year.
    Please contact the nursery management team for further details and a fee sheet.


  • Parking
  • Car park at the front of the nursery for drop off and collection times


Monkey Puzzle Day Nursery Tunbridge Wells Reviews (41)

Total of 41, showing 1-20
10

Monkey Puzzle Day Nursery Tunbridge Wells has a Review Score of 10 (9.967) out of 10, based on 23 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Tunbridge Wells has 41 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery, fantastic staff and very fun and interactive environment. My son loves it and we'll be sending our daughter here soon too.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you for taking the time to share this lovely feedback with us. It's great to hear your comments on the staff team and we will very much look forward to welcoming your daughter to the nursery soon too!


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Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring, responsive and proactive staff of three-year-old and one-year-old son are being looked after so nicely. I feel very lucky to have such a high quality nursery near where we live.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you for taking the time to share your feedback with us. It's wonderful to hear your very positive experience for both of your children and happy happy you are with the nursery team.


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Overall Experience  Overall Experience 5.0 out of 5

I'm so happy I chose Monkey Puzzle. The nursery is really spacious and clean with great outdoor space. The staff are so friendly and the communication is excellent. My son has a great variety of food and drink across the week and the nursery organises great activities such as singing sessions and yoga.
I feel so comfortable with my son being at Monkey Puzzle. I would highly recommend this nursery.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you for taking the time to share your feedback. It's great to hear your positive experience and your feedback on the excellent communication from the team.


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Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle Day Nursery have always been very supportive and patient with my little boy. He loves his key worker and it is so lovely to see their bond. My sons has lots of fun and has made a great group of friends. I have seen a huge amount of growth and progression with my son and love seeing updates
of his day via the app. Monkey Puzzle also have in house chef's who make the most amazing food for the children and even let the children help and learn about food and cooking.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you for sharing this feedback with us. It's wonderful to hear about the positive bond your son has with his key person and the progression he is making at the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle is amazing, since my son joined there, he has grown into a happy chatty boy who always rushes into nursery and always tells me about all the amazing activities he has done. The staff are so welcoming and have really helped him to grow.
Also very lucky to have all the food prepared fresh
on site so I know he has lovely home-cooked food.
So pleased I found Monkey Puzzle!

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you for completing this review, it's such lovely feedback for the team and it's great to hear how happy your son is!


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Overall Experience  Overall Experience 5.0 out of 5

The strength of Monkey Puzzle is the staff. They all have a genuine passion for what they do, and the fact that my son has been happy since he started at 7 months old, is a testament to that. We are so thankful for the care and kindness that everyone in the nursery exudes.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

This is so lovely to hear your feedback about the staff team and how happy your son is. Thank you for taking the time to complete this review.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter joined Monkey Puzzle when she's just turned a year old and we couldn't be happier with our choice. She's now a happy, thriving, sociable, nearly three-year-old who is always excited to go to nursery. There are so many activities for her to take part in every day. She has a great bond with
her key worker. We receive regular updates on her progress through a nursery app, along with ideas for how we can support her development at home too.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you for taking the time to share your views, it's great to hear how well your daughter is thriving and how the nursery team are working in partnership with you!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Monkey Puzzle for 3 years and has experienced all of the age groups from the baby room to preschool. She enjoys attending Monkey Puzzle and has felt at ease with the staff who are always kind, capable and welcoming. Monkey Puzzle has been an important constant in her life where
she has received support at each key stage of her development from weaning, learning to walk, talking, potty training and now reading and writing. The facilities are great both indoors and outdoors. Monkey Puzzle is extremely well managed and it is clear to see that the staff enjoy working there. The app is updated regularly not only with basic information about food, nap times and potty training but with child-specific updates describing a particular activity with photos. I have also appreciated how easy it is to communicate with the management staff who have been very supportive and professional at every stage. My daughter and I will both miss Monkey Puzzle. Thank you!

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you for sharing your views with us. It's wonderful to hear that you and your daughter have felt supported at the nursery and that communication with the management team has been strong!


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending for 2 years and has received such high-quality care at this nursery. They have been great with supporting toilet training, the extra curricular activities are fun and the staff are really friendly. I cannot recommend this nursery enough and cannot wait for my youngest to start.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you for taking the time to share this with us. It's great to hear the high quality care which you have received as well as the support!


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Overall Experience  Overall Experience 5.0 out of 5

Me and my partner are very proud of how the staff in the nursery handles our daughter. We were worried at the beginning our daughter would not integrate with the system as she was speaking only our foreign language. But after a few days of her being there, the staff knew how to manage her and she now
speaks both languages. The staff are amazing and are doing an amazing job at keeping our daughter happy and healthy. We are pleased that our daughter is going to preschool and we are happy for choosing this nursery. Thank you Monley Puzzle!

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Overall Experience  Overall Experience 5.0 out of 5

I really love Monkey Puzzle Nursery. The staff are so warm and nurturing and it really feels like being part of a special community. I can see every day how much the adults working with my boys care for and support them and I feel very confident they are being looked after in a caring and compassionate
way. Management have always been very supportive and value transparency and partnership with parents. The nursery offers a great variety of activities and supports each child's individual development needs. I love going in and picking up the boys and seeing how happy and confident they are in their rooms and having the opportunity to talk to staff and build relationships. Thank you Monkey Puzzle team!

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you for taking the time to share this feedback with us. It is great to hear about your positive experience of the nursery and the management team and it is wonderful to hear your thoughts about the special community which has been created by the manager and her team!


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Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say thank you to all the wonderful people who work in the Discoverers Room. My child has thrived over the last few months being in there and that's all down to the amazing people who work in the room. They always have a smile on their face and are so welcoming and friendly. I have so
enjoyed getting to know them all and I know my child will really miss them all. A particular mention I know had been a wonderful key person to my child and has been so supportive of her learning journey. We are excited about the new chapter in the next room!

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

This is such a lovely read, thank you so much for taking the time to complete this review.It is always wonderful to hear such lovely feedback about the team and key persons!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves her time at Monkey Puzzle. She is always keen to go to preschool, every day that I collect her she is happy and can describe a range of activities that she has done. All the staff are compassionate, and caring, and take a genuine interest in my daughter's development and
overall happiness.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you so much for the lovely feedback, it's wonderful to hear the comments about the staff team!


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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with Monkey Puzzle, having moved our eldest from a smaller setting. Both of our children have thrived in their rooms, and all the staff are brilliant and genuinely interested in my children, their development, and their lives. As parents, it definitely takes a lot to feel comfortable
leaving your two children in the care of others, but we feel really lucky that both boys are so happy there and hopefully will continue to thrive.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

It's great to hear how happy your children are and how well the children are thriving!


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Overall Experience  Overall Experience 4.0 out of 5

Our son has been attending Money Puzzle for over a year and he is very happy there. The staff are warm, and nurturing and I am confident that he is well cared for and developing really well. Preschool in particular is excellent and has a great setup with free flow into the garden and brilliant activities.
His key worker is wonderful and I really feel a sense of partnership in terms of addressing any concerns with my son and helping him to thrive. Management are friendly, responsive and helpful. Lots of opportunities to provide feedback to ensure continuous improvement. Overall I would recommend, especially preschool.

Reply from Nick Huddart, Operations Manager at Monkey Puzzle Day Nursery Tunbridge Wells

Thank you so much for taking the time to share this lovely feedback and the specific mention of the quality of the preschool room!


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Overall Experience  Overall Experience 5.0 out of 5

The staff are incredibly caring and attentive, making me feel confident leaving my child in their care. The activities are clean, organised and stimulating, providing a perfect environment for learning and play. My daughter absolutely loves going to Monkey Puzzle and I have seen tremendous growth and
development since she started attending. I highly recommend Monkey Puzzle Day Nursery Tunbridge Wells to any parent looking for a nurturing and enriching environment for their little ones.

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Overall Experience  Overall Experience 5.0 out of 5

If you have the opportunity to send your child to Monkey Puzzle Day Nursery, do not hesitate to do so. I promise it will be the best decision you've ever made. All the staff absolutely adore the children and couldn't be more accommodating to all their individual needs. There is no one-size-fits-all
here. Our little boy is extremely sensitive (particularly following a bad experience at another setting) and everyone has gone above and beyond to adapt the day and make him feel more comfortable than ever. I have genuinely never seen him smile like he does after a day at Monkey Puzzle.
Positively beaming from ear to ear and just so incredibly happy. He often doesn't want to come home! A truly fantastic setting that I wish we'd discovered sooner.

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Overall Experience  Overall Experience 5.0 out of 5

Since my daughter started (in 2022), she has gained so much confidence and thoroughly enjoys going to nursery. She has made lots of friends and loves all the staff (especially her key worker). I feel happy to leave her in the care of the staff at Monkey Puzzle Day Nursery. Everyone is kind and helpful.
I'm particularly happy with the home-cooked food, my daughter almost always eats all her meals. I would definitely recommend Monkey Puzzle to others, I have signed up my other child to start next year.

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Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle Day Nursery Tunbridge Wells has been amazing with my son, from his initial settling sessions into the baby room to moving up a class to join toddlers. His key workers have always been so kind, caring and supportive, my son loves all of the staff. You are always greeted with a personal
and warm welcome at pick-up and drop-off and we love hearing about the huge range of activities the children have done. We are kept up to date throughout the day via an app and we are sent the best photos! The food for the children is freshly made at the nursery and my son loves it. We have also noticed a huge advancement in my son's speech and understanding which is a testament to everyone at Monkey Puzzle. Thank you so much!

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Overall Experience  Overall Experience 5.0 out of 5

Our son has attended Monkey Puzzle Day Nursery Tunbridge Wells for a while now. 7:30-18:30 makes it suitable for hours required for our jobs. The manager is amazing. Our son absolutely loves her! Always has to stop by the office and say goodbye with a special hand shake! Then we have two staff members
who our son has warmed to so much. They go above and beyond! Our son was shy and would take a while to settle in each time, but now he is confident and loves his time at Monkey Puzzle Tunbridge Wells. Well done boys and girls. Great effort! We can't wait for our next pictures to pop on the fridge and to hear that Fraser has been chatting more and has developed his social skills. They have a garden for outdoor play, they do cooking, sticking, painting and everything in-between. Very satisfied with this nursery, recommended to every parent especially those who work and need the hours provided.

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Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for Monkey Puzzle Day Nursery Tunbridge Wells is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Monkey Puzzle Day Nursery Tunbridge Wells is calculated as follows: ( (267 Excellents x 5) + (9 Goods x 4) ) ÷ 276 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Tunbridge Wells is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 number of registered child places is 18.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Meet the Team (5)

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Arlind Marku

Job Title: Owner

Joined: 2015

The nursery is owned by local businessman Arlind Marku, who graduated from Middlesex University in 2007 with a BA Hons in Business Studies and Italian. Since graduating he has run a number of family businesses, always with the intention of returning back to his dream of owning a children’s day nursery. Arlind was always aspired “to own a nursery that is full of happiness and joy, creating an environment where children can thrive”.


He grew up with very strong family values where children’s upbringing and education was always paramount. “I believe that a child’s successful journey starts from very early education so it was extremely important for me to choose sites which provide the best settings for children to have enjoyable and fun learning experiences”. I enjoy using my business knowledge and passion for children to support our team and improve the opportunities for our children. I am a firm believer that children are our future and we must give them an understanding of how powerful, important, valuable and perfect they are.” I am now extremely excited to be embracing the challenge of opening our fourth nursery and creating another wonderful setting within the local community of Tunbridge Wells. Keeping children safe and happy alongside meeting and developing their needs will always be at the forefront of what we promote and value as a team.


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Nick Huddart

Job Title: Operations Manager

Joined: 2019

Nick has been working within early years for over 15 years and joined the company as our Operations Manager. Nick supports our Bromley, Orpington and Tunbridge Wells nurseries providing valuable support to our management teams and overseeing recruitment and operations of the nurseries.
“Our vision is to create a wonderful space where children will be safe, cared for, loved and happy. Our children and families will always remain at the centre of what we do. We will provide a space where children and our team can learn, grow and develop with support, encouragement and positivity being the keys to ensuring a high-quality provision.” Nick has previously worked for Asquith Nurseries where he began as a volunteer. He completed his Early Years qualification and worked towards becoming Manager of the company’s flagship nursery helping to achieve an Outstanding Ofsted grade twice and being held over 9 years. Nick’s passion is focused upon supporting both the children’s and the team’s development and helping to deliver the highest standards of childcare across all areas of the nursery. The best part of the day though is always seeing the smiles on the children’s faces as they laugh, learn and play. Nick is a huge sports fan, who especially enjoys football, tennis and cycling. He also loves watching films, reading, visiting the seaside and meeting up with friends over a good cup of coffee to help relax.


Joanne

Joanne Curtis-Lawrence

Job Title: Nursery Manager

Joined: 2020

Jo has been working within early years for over 25 years and has a wealth of experience.
I have been a nursery Manager for over 18 years, previously achieving an Outstanding rating from Ofsted.
I have lived in Tunbridge Wells for 12 years and I enjoy building strong links with the local community.
My passion is to create inviting and positive environments where the children can thrive and develop through play and new opportunities.
I love to see the children grow in their own abilities and become confident young learners and I am proud to be part of their journey.
My favourite part of the day is when the children can be heard laughing and be seen to be exploring, developing their minds through their own imagination and creativity.


In my spare time, I like to relax with a good book or meet up with friends.


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Emma Thomas

Job Title: Early Years Co-Ordinator

Joined: 2019

I am based at our Bromley branch but I also support our Orpington and Tunbridge Wells nurseries.


I have worked in Early years for over 10 years and I could not imagine doing anything else. I love being a part of watching the children develop and grow, supporting them to reach their personal milestones.


I have previously supported and led Ofsted inspections supporting nurseries to achieve Outstanding outcomes. I felt extremely proud that we had achieved the highest standards for our families and team.


I have had experience in a variety of different roles, I started my childcare journey, newly qualified as a bank member of staff. I was offered a full time position as a nursery nurse and not long after I became a Room Supervisor and began to develop my leadership skills.


A few years later I was given the opportunity to work as a third in charge in the nursery. This is where I gained more managerial skills and began the children and the teams across a range of ages. After a few years, I was a Deputy Manager where my passion for supporting children continued to flourish and I added the role of SENCO, supporting children with additional needs and further developing our inclusive practice.


I continue to support many children with additional needs, their families and our staff teams with children’s learning outcomes working closely with the local boroughs and relevant agencies.


As part of my role, I support with providing enabling environments and with the quality of teaching and learning.


In my spare time I enjoy spending time with my family and going on holiday to visit new places.


Rebecca

Rebecca Phillips

Job Title: Deputy Manager

Joined: 2021

I am level 5 qualified and I am passionate about supporting children with SEN, I have previous experience in the role of Deputy Manager in an outstanding nursery. I love giving children the opportunity to explore natural and open-ended resources.


Frequently Asked Questions about Monkey Puzzle Day Nursery Tunbridge Wells

What is the Age Range of Children that Monkey Puzzle Day Nursery Tunbridge Wells accepts?

Monkey Puzzle Day Nursery Tunbridge Wells accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Monkey Puzzle Day Nursery Tunbridge Wells Open?

Monkey Puzzle Day Nursery Tunbridge Wells is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Monkey Puzzle Day Nursery Tunbridge Wells have capacity for?

Monkey Puzzle Day Nursery Tunbridge Wells has capacity for a total of 94 Children.

How far is Monkey Puzzle Day Nursery Tunbridge Wells to the centre of Tunbridge Wells?

0.3 mile(s) as the crow flies, distance by road may be significantly further.