Monkey Puzzle Day Nursery Tunbridge Wells

32-34 St Johns Road, Tunbridge Wells TN4 9NT
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10 41 Reviews
  • Monkey Puzzle Day Nursery Tunbridge Wells, Tunbridge Wells
The friendly and supportive management and team provide a family feel and a home from home approach to childcare focusing on lots of love, nurture and care as priorities alongside their child-centred curriculum.

They are proud of creating lots of bright, beautiful and exciting spaces for the children to play and explore providing the highest quality childcare to children aged from 3 months to 5 years.

They take great pride in being part of the vibrant town of Tunbridge Wells and are looking forward to extending and creating further links within the local community with Primary schools and additional services to further support families with local exciting opportunities.

They are extremely passionate about their inclusive practice approach and their dedication to SEND, supporting all children to thrive and have fun! They are also fully committed to the Local Offer which gives children and young people with special educational needs or disabilities and their families information about what support services the local authority think will be available in the local area.

They are very lucky to have extensive outdoor spaces in the nursery and a separate area for both babies and the older children to play and explore. The outdoor environment offers a rich multi-sensory environment that is full of fun, stimulating and motivating activities for the children and they have specifically created indoor garden areas so all the children are able to enjoy the outdoors all year round.

All food is freshly prepared on site by the wonderful kitchen team who produce a varied and delicious menu providing nutritious meals for the children and staff with all dietary requirements catered for.

Care Provided by Monkey Puzzle Day Nursery Tunbridge Wells

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Joanne Curtis-Lawrence (Nursery Manager)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 94
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Monkey Puzzle Day Nursery Tunbridge Wells

  • £80 per day including branded nappies, wipes, 3 main meals and snacks and all of our extra curricular activities to support the children's learning and development


  • The nursery 'stretches' the Government's 15 and 30 hours funding over the whole year.
    Please contact the nursery management team for further details and a fee sheet.


  • Parking
  • Car park at the front of the nursery for drop off and collection times


Monkey Puzzle Day Nursery Tunbridge Wells Reviews (41)

Total of 41, showing 21-40
10

Monkey Puzzle Day Nursery Tunbridge Wells has a Review Score of 10 (9.967) out of 10, based on 23 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Tunbridge Wells has 41 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle Day Nursery Tunbridge Wells always ensures a wide range of opportunities for children. Staff always go the extra mile to ensure great learning experiences. My child has been at the nursery for over 18 months and loves it. He has made great friends and is leaving ready for school in September.

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Overall Experience  Overall Experience 5.0 out of 5

We've had the best experience sending our daughter to Monkey Puzzle - all of the staff have been so friendly, helpful and accommodating. The nursery has a really friendly feel, and our little one took to it right away at a year old. She's been attending Monkey Puzzle for eight months; she loves it,
and we couldn't be happier. The outside space at the nursery is fab and has been well thought through. It has great, sheltered spaces for the younger children and babies, plus plenty of space for the older toddlers and children to do all sorts of activities.

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Overall Experience  Overall Experience 5.0 out of 5

My son is so happy at Monkey Puzzle. The carers are so kind to him and clearly have a close bond with my son - he jumps out of my arms to get to them.
They really pay attention to his development and regularly let us know how he is doing. I couldn’t be happier with the care he is getting here, and
his key worker is amazing.
He loves it when they have song time and comes home doing the moves he has learned at nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle is a great nursery, my child loves it there and all the staff. They are always so helpful with any queries and always very quick to find any information out for you. Would definitely recommend.

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Overall Experience  Overall Experience 5.0 out of 5

From day one, all members of staff have been so welcoming, especially when I needed it the most. My daughter has settled and her happiness already shines through. It is an absolute pleasure to listen to her telling me how good her days are at nursery. She adores the staff that look after her, as a parent
I really couldn't ask for anything better. The nursery is super clean, there is lots for her to keep entertained and is learning.
Monkey Puzzle, Tunbridge Wells, is highly recommended and I'm so happy we joined.

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Overall Experience  Overall Experience 5.0 out of 5

As a family of 5, we have experienced several nurseries. We made the decision to move the boys to Monkey Puzzle a few months ago and we could not be happier. This is not a nursery where you simply leave the kids, they do their hours and goodbye. They truly care for the children and also their parents,
they always go the extra mile to accommodate any needs or requests, but also really support us when we share our struggles, worries and thoughts. A nursery is much more than a 'kid's parking', and Monkey Puzzle truly understand the importance of the nursery for families. Staff are amazing, always welcome us with a smile and lots of energy. Overall a wonderful nursery.

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Overall Experience  Overall Experience 5.0 out of 5

We are pleased with how well our daughter has settled in at Monkey Puzzle Tunbridge Wells. The staff are all so friendly and we love hearing what she has been up to each day and what she's been eating (everything it seems she loves the food!).
Our daughter has come on leaps and bounds in the short
period of time - with learning and interacting with others. I love seeing new things she learns each time she goes. Would highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

The team at Monkey Puzzle in Tunbridge Wells are amazing. My daughter was born at the beginning of lockdown, so hadn't socialised at all. She is now nearly 2 and is such a sociable girl! She loves coming to nursery, she has made lots of friends! Before she started, she was pretty much non-verbal, but
now she doesn't stop. She knows all the animals and can count 1-10 on her fingers. We are so proud of her. The team at the nursery are so patient, positive and thoughtful. There are always various activities going on each day, always something for everyone. We have now registered our second child - highly recommend. Thanks All!

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Overall Experience  Overall Experience 5.0 out of 5

I moved my son to Monkey Puzzle two months ago. The changes in confidence, language and relationships I have noticed in such a short amount of time fill me with such confidence in our decision to move him. The staff are friendly, attentive, understanding and flexible in adjusting to his needs. We are
delighted with Monkey Puzzle.

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Overall Experience  Overall Experience 5.0 out of 5

I can't say enough good things about this nursery. Every morning my son excitedly asks if it's a Monkey Puzzle day? He is so happy coming here. The staff are amazing, they clearly care so much about the kids. The staff are excellent and the place is fabulously well run with all sorts of events, parties
and fun activities laid on. The kids have an absolute blast together and now my son is old enough, he's coming home telling me all sorts of things he's learned each day too. I wouldn't hesitate to recommend this nursery to anybody.

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Overall Experience  Overall Experience 5.0 out of 5

My son started in the pre-school room at Monkey Puzzle just after it opened. He absolutely loves his time at nursery. It is a delight to see him bound into nursery in the mornings and come out beaming. The activities on offer are fantastic, and even include yoga in the mornings! There is a real family
feel and it is so reassuring knowing my son is receiving such wonderful care. I would highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My son joined Monkey Puzzle in September as has settled so well. His communication has massively improved and he made some friends from his old nursery.

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Overall Experience  Overall Experience 5.0 out of 5

After moving our son from another nursery we were unhappy with, we have been over the moon with Monkey Puzzle, Tunbridge Wells. The staff are caring, friendly and competent. Our son (3 years) is thriving in his new environment and cannot wait to get to pre-school in the mornings. Our daughter (1 year
old) now also attends and had a fantastic settling in period. The staff were really supportive and responded to our daughter's needs throughout the whole period and she now comes home with a smile on her face. The facilities are amazing and the additional activities, like yoga and music classes, are fantastic for the kids and included in the fees. Cannot recommend Monkey Puzzle, Tunbridge Wells enough.

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter started nursery when she was 18-months-old. Thanks to her key worker and staff in Monkey Puzzle nursery, she settled in, to our surprise and relief, very quickly. Teachers are amazing, friendly and caring. We are given feedback at the end of each session. Our daughter developed so much
in the last few months. We feel confident about leaving here there, and she is always happy at pick-up. The nursery provides nutritious meals, and they have many activities and a lovely garden. Due to family circumstances, we have to change nursery. Staff played a huge role in our life, and we are grateful for their help and support. We highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy to have found Monkey Puzzle Tunbridge Wells. Our child is excelling and having a great time in the process. The manager and her team are incredibly caring and professional. We couldn't have asked for a better environment for our girl and are so grateful to the team for making this an
easy and fun transitional stage. After such a terrible and trying time Monkey Puzzle is a real beacon of light and joy.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic premises and facilities with lots of space and natural light. Lots of outside space which has been well considered (covered area when the weather's not so nice).
Very happy with my experience so far, especially in the early days when my son was settling in. The manager and the team are great,
super accommodating, friendly and helpful. I feel very at ease when my son's at nursery knowing he's being well cared for and having lots of fun. Thank you all!

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Overall Experience  Overall Experience 5.0 out of 5

I could not imagine a better, more caring, more fun or more professional place to send my child to. Before my child started at Monkey Puzzle Day Nursery Tunbridge Wells - her and I were together every day, all day. But now she goes into nursery excited and never even looks over her shoulder as I leave.
She just loves it. The team are incredible and every time I collect her, the first thing she says is 'I love nursery' as we drive away. I'm so happy we found Monkey Puzzle! My child is safe, engaged and truly happy - it doesn't get much better than that. Perfect team, perfect nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My son (3 years) settled in so quickly at the nursery. The team really made us feel welcomed and he's bonding with the staff very well. He's also been developing in his skill levels and the team have worked hard to understand his interests. The facilities in the nursery have been designed with the children
in mind and all done to a high specification. Would highly recommend this nursery to parents, my son loves it here!

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are really friendly and helpful. They carry out a wide range of themed activities with the kids and often send them home with what the children have made that day.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Tunbridge Wells Monkey Puzzle have been so welcoming. With being a first-time parent and having a child in lockdown has been hard to socialise my daughter with other people but the staff have made this so easy and nothing has been a problem with settling our daughter in. I would recommend
Tunbridge Wells Monkey Puzzle to everyone who needs a nursery.

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Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for Monkey Puzzle Day Nursery Tunbridge Wells is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Monkey Puzzle Day Nursery Tunbridge Wells is calculated as follows: ( (267 Excellents x 5) + (9 Goods x 4) ) ÷ 276 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Tunbridge Wells is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 number of registered child places is 18.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (5)

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Arlind Marku

Job Title: Owner

Joined: 2015

The nursery is owned by local businessman Arlind Marku, who graduated from Middlesex University in 2007 with a BA Hons in Business Studies and Italian. Since graduating he has run a number of family businesses, always with the intention of returning back to his dream of owning a children’s day nursery. Arlind was always aspired “to own a nursery that is full of happiness and joy, creating an environment where children can thrive”.


He grew up with very strong family values where children’s upbringing and education was always paramount. “I believe that a child’s successful journey starts from very early education so it was extremely important for me to choose sites which provide the best settings for children to have enjoyable and fun learning experiences”. I enjoy using my business knowledge and passion for children to support our team and improve the opportunities for our children. I am a firm believer that children are our future and we must give them an understanding of how powerful, important, valuable and perfect they are.” I am now extremely excited to be embracing the challenge of opening our fourth nursery and creating another wonderful setting within the local community of Tunbridge Wells. Keeping children safe and happy alongside meeting and developing their needs will always be at the forefront of what we promote and value as a team.


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Nick Huddart

Job Title: Operations Manager

Joined: 2019

Nick has been working within early years for over 15 years and joined the company as our Operations Manager. Nick supports our Bromley, Orpington and Tunbridge Wells nurseries providing valuable support to our management teams and overseeing recruitment and operations of the nurseries.
“Our vision is to create a wonderful space where children will be safe, cared for, loved and happy. Our children and families will always remain at the centre of what we do. We will provide a space where children and our team can learn, grow and develop with support, encouragement and positivity being the keys to ensuring a high-quality provision.” Nick has previously worked for Asquith Nurseries where he began as a volunteer. He completed his Early Years qualification and worked towards becoming Manager of the company’s flagship nursery helping to achieve an Outstanding Ofsted grade twice and being held over 9 years. Nick’s passion is focused upon supporting both the children’s and the team’s development and helping to deliver the highest standards of childcare across all areas of the nursery. The best part of the day though is always seeing the smiles on the children’s faces as they laugh, learn and play. Nick is a huge sports fan, who especially enjoys football, tennis and cycling. He also loves watching films, reading, visiting the seaside and meeting up with friends over a good cup of coffee to help relax.


Joanne

Joanne Curtis-Lawrence

Job Title: Nursery Manager

Joined: 2020

Jo has been working within early years for over 25 years and has a wealth of experience.
I have been a nursery Manager for over 18 years, previously achieving an Outstanding rating from Ofsted.
I have lived in Tunbridge Wells for 12 years and I enjoy building strong links with the local community.
My passion is to create inviting and positive environments where the children can thrive and develop through play and new opportunities.
I love to see the children grow in their own abilities and become confident young learners and I am proud to be part of their journey.
My favourite part of the day is when the children can be heard laughing and be seen to be exploring, developing their minds through their own imagination and creativity.


In my spare time, I like to relax with a good book or meet up with friends.


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Emma Thomas

Job Title: Early Years Co-Ordinator

Joined: 2019

I am based at our Bromley branch but I also support our Orpington and Tunbridge Wells nurseries.


I have worked in Early years for over 10 years and I could not imagine doing anything else. I love being a part of watching the children develop and grow, supporting them to reach their personal milestones.


I have previously supported and led Ofsted inspections supporting nurseries to achieve Outstanding outcomes. I felt extremely proud that we had achieved the highest standards for our families and team.


I have had experience in a variety of different roles, I started my childcare journey, newly qualified as a bank member of staff. I was offered a full time position as a nursery nurse and not long after I became a Room Supervisor and began to develop my leadership skills.


A few years later I was given the opportunity to work as a third in charge in the nursery. This is where I gained more managerial skills and began the children and the teams across a range of ages. After a few years, I was a Deputy Manager where my passion for supporting children continued to flourish and I added the role of SENCO, supporting children with additional needs and further developing our inclusive practice.


I continue to support many children with additional needs, their families and our staff teams with children’s learning outcomes working closely with the local boroughs and relevant agencies.


As part of my role, I support with providing enabling environments and with the quality of teaching and learning.


In my spare time I enjoy spending time with my family and going on holiday to visit new places.


Rebecca

Rebecca Phillips

Job Title: Deputy Manager

Joined: 2021

I am level 5 qualified and I am passionate about supporting children with SEN, I have previous experience in the role of Deputy Manager in an outstanding nursery. I love giving children the opportunity to explore natural and open-ended resources.