From £52 per day
Puddleducks Nursery North Finchley has a Review Score of 9.9 (9.875) out of 10, based on 10 reviews in the last 2 years. Over all time Puddleducks Nursery North Finchley has 23 reviews.
Review from Laura G (Mother of Child) published on 4 September 2024
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Thank you so much for your kind words, Mum. We are really happy to have you as part of the Puddleducks family and love watching your little one grow. We will continue to develop and push to provide the best start to life for the children. The staff work so hard and this is all down to their dedication. Thank you!
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Review from A K (Mother of Child) published on 29 May 2024
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Thank you so much for your kind and constructive words. We continue to develop and learn where we can make things better and better, and we are grateful to have you as part of the Puddleducks family. Thank you again and we look forward to the rest of our journey together.
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Review from Sarah J (Mother of Child) published on 10 October 2023
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Review from Tracey G (Grandmother of Child) published on 9 October 2023
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Review from A M (Aunt of Child) published on 6 October 2023
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Review from A G (Grandmother of Child) published on 6 October 2023
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Review from X C (Mother of Child) published on 5 October 2023
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Review from Misjona K (Mother of Child) published on 26 September 2023
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Thank you so much for your kind and honest review mum, it has been a real pleasure having you part of the Puddleducks family. We really appreciate all the comments and work hard to be the best place for children to start their lives. Thank you!
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Review from G H (Mother of Child) published on 18 September 2023
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Thank you so much for your kind words, we really appreciate all the support and love it when the whole family is happy with Puddleducks. We wish you all the best and can't wait to see how the little one does in life - we will miss you!
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Review from P S (Mother of Child) published on 23 March 2023
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Thank you so much for your kind words, we are so happy to have you as part of the Puddleducks family. We are always looking for ways to improve and provide the best place for children to start their lives. Thank you.
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Review from Agnieszka P (Mother of Child) published on 9 February 2023
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Hi Mum, thank you so much for your kind review, we are always pushing to be the best place for children to start life and it's just so great to hear when it's working! Really appreciate you being part of the Puddleducks family and we will continue to push to be the best place for the kids to start life.
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Review from G A (Mother of Child) published on 9 January 2023
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Reply from Hoshni Nagrecha, Director at Puddleducks Nursery North Finchley
Thank you so much for taking the time to write a wonderful review. We strive in providing a home-from-home environment where the children and parents feel safe and happy.
So grateful for reviews like this. Thank you so much.
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Review from Cristina D (Mother of Child) published on 9 August 2022
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Thank you so much for your review. We have loved having you and your little one as part of the Puddleducks family and emotional to see you go! But we wish you all the best and your little one the best start to life in school.
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Review from C C (Mother of Child) published on 26 May 2022
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Hi Mum, thank you so much for your kind review and lovely words. We love having you part of the Puddleducks family and will continue to work hard to give the children a great place to learn, develop and excel.
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Review from S A (Mother of Child) published on 28 April 2022
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Thank you so much for your kind and honest review mum! We work hard to provide a great service to you and your family, and we love have you part of the Puddleducks family. We know there is much to keep on developing and hope to be able to continue to give children a great place to start their young lives. Thank you.
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Review from Aarthi N (Mother of Child) published on 20 April 2022
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Thank you for your review mum. It is noted that your negative review comes after several warnings around your tardiness, leaving your child in our care longer than the session and therefore impacting our ability to run an effective service for others. Whilst we want to do everything to make sure our families get all the support they need, understanding and respect for the hours and staff are required - we do not tolerate abusive behaviour towards our staff. We hope you find childcare and are happy wherever you go. Thanks
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Review from P L (Father of Child) published on 19 April 2022
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
We are so sorry for your negative experience at Puddleducks. Early Years has been facing a staffing crisis already and the pandemic has made it even harder, this coupled with a lack of demand for our 7.30 am start meant we had to make the decision to reduce our service to core hours. We do understand this is disappointing but we were hoping early communication and a notice period would help with understanding. We did hope you would find an alternative as we could not continue to provide the service, we want to do everything we can for our customers but also have our staff's wellbeing at heart. We wish you all the best.
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Review from Ravi S (Father of Child) published on 13 April 2022
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Reply from Hoshni Nagrecha, Director at Puddleducks Nursery North Finchley
Thank you for your review and further to your conversation with the managers, it was explained that the reason we were guiding you to our policies was because they are in place to ensure safeguarding is met. You have continuously been late to pick up your child on numerous occasions with various reasons such as a driving lesson. This is not fair on the other parents who pick up and drop off their child on time.
We always change the children after lunch and would never leave a child in a soiled nappy.
Our complaints procedure was told to you.
You also mentioned that you are not provided with in-depth feedback. Unfortunately, as you were late on a number of occasions, you would be told the necessary information.
We wish her all the best wherever she may go.
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Review from Xhuljana K (Mother of Child) published on 24 January 2022
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Reply from Shivum Kakkad, Director at Puddleducks Nursery North Finchley
Hi there Mum, we are so sorry to hear of your negative experience, we take all feedback very seriously. We work really hard to give the children the best place to start their lives and will do everything we can to make sure we can be better. We are sorry that you weren't happy to be paying for childcare on bank holidays, we understand it can be difficult but many nurseries have the same policy. Once again, we are sorry to have not met your expectations, we wish you all the best.
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Review from Juemin W (Mother of Child) published on 12 August 2021
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Reply from Vania Almeida, Manager at Puddleducks Nursery North Finchley
Thank you so much for your review Juemin! It is much appreciated. It's been truly a pleasure to take care of your son and see him develop, grow and learn in wonder every day.
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The Review Score of 9.9 (9.875) out of 10 for Puddleducks Nursery North Finchley is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Puddleducks Nursery North Finchley is calculated as follows: ( (105 Excellents x 5) + (15 Goods x 4) ) ÷ 120 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Puddleducks Nursery North Finchley is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 number of registered child places is 8.6, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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