Little Pumpkins Nursery - East Croydon has a Review Score of 6.6 (6.635) out of 10, based on 2 reviews in the last 2 years. Over all time Little Pumpkins Nursery - East Croydon has 8 reviews.
Review from Bethany A (Mother of Child) published on 9 October 2023
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5.0 out of 5
Reply from Cheryl Mccarthy, Manager at Little Pumpkins Nursery - East Croydon
Good afternoon. Thank for your recommendation and kind words.
Our mission is to provide excellent childcare and constantly working towards providing high standards, to ensure the children, families, and team thrive to their full potential. Best wishes for the future. Little Pumpkins.
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Review from O B (Mother of Child) published on 9 May 2023
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1.0 out of 5
Reply from Dean Nicol, Managing Director at Little Pumpkins Nursery - East Croydon
At Little Pumpkins, we take pride in our company culture and positive work environment. Our recent Ofsted inspection in Feb 2023 resulted in a strong “Good” rating for our childcare services, marking our 20th anniversary in the industry.
We were particularly pleased with the inspector's comments on our high quality standards. The report highlighted how well our staff interacts with the children and provides a nurturing, well-organized nursery. The feedback from our staff is also positive, evidenced by our low turnover rate relative to our competitors.
Our recent success is a reflection of the value we place on our staff & company culture. We prioritize our team's well-being and feel it's key to productivity, satisfaction, and retention rates. This investment in our staff has paid off as evidenced by Ofsted and our parent's feedback in our recent customer satisfaction survey.
Our leadership team is dedicated to fostering this positive work culture & to uphold our core values.
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Review from Scott F (Father of Child) published on 7 March 2022
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1.0 out of 5
Reply from Deborah Wilson, Manager at Little Pumpkins Nursery - East Croydon
Hi, thank you for taking the time and effort to write your review. We were very pleased when your son settled in October 2020, it was a delight to look after him and he was a happy child at our nursery. As a company, we are proud and have worked very hard to ensure that the new East Croydon Nursery was beautifully designed and every room is engaging and practical with modern equipment indoors and outdoors, providing a stimulating, fresh and vibrant, fun environment.
We valued your custom and I assure you that we take all customer feedback seriously. Safeguarding is incredibly important to us protecting all children that attend the nursery. The nursery makes every effort to have effective safeguarding processes in place and keep children safe. We have had no similar concerns of this nature from any of our parents, however we value your feedback.
Recruitment shortages are severe across the childcare industry and many other nurseries can attest to this. However, we have always been able to remain in ratios and provide the quality of care required to meet the needs of the children with a staff team who are passionate about the children whom they look after, striving to meet the individual needs of those in their care.
There is nothing in the EYFS framework guidelines that suggests different-aged children must be kept apart throughout the nursery day. All activities are age-specific and manageable because the groups are small. Research has found that mixed-age grouping can be a beneficial approach.
We pride ourselves on the safety and wellbeing of all the children in our care as the welfare of the children is of paramount importance to us here at Little Pumpkins Nursery.
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Review from Amelia B (Mother of Child) published on 14 February 2022
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5.0 out of 5
Reply from Deborah Wilson, Manager at Little Pumpkins Nursery - East Croydon
Thank you so much for your feedback, I will pass your comments on to the staff team.
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Review from Meg S (Mother of Child) published on 24 May 2021
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5.0 out of 5
Reply from Deborah Wilson, Manager at Little Pumpkins Nursery - East Croydon
Thank you so much for your comments, we strive to ensure that all the children in our care are happy and excited to be with us here at Little Pumpkins Nursery.
Your comments are really appreciated.
Again thank you.
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Review from Marzia C (Mother of Child) published on 18 February 2021
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5.0 out of 5
Reply from Deborah Wilson, Manager at Little Pumpkins Nursery - East Croydon
Thank you so much, we do indeed value your comments.
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Review from Carly L (Mother of Child) published on 18 February 2021
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5.0 out of 5
Reply from Deborah Wilson, Manager at Little Pumpkins Nursery - East Croydon
Thank you so much for your wonderful comments, very much apppreciated..
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Review from Katie H (Mother of Child) published on 15 February 2021
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5.0 out of 5
Reply from Deborah Wilson, Manager at Little Pumpkins Nursery - East Croydon
Thank you so much for your comments. We at Little Pumpkins really do value your comments.
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The Review Score of 6.6 (6.635) out of 10 for Little Pumpkins Nursery - East Croydon is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.6 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.583 for Little Pumpkins Nursery - East Croydon is calculated as follows: ( (13 Excellents x 5) + (1 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 24 Ratings = 3.583
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.052 Points relating to the number of positive Reviews for Little Pumpkins Nursery - East Croydon is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 1 Positive Reviews ÷ 19.2 = 0.052
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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