from the first day I visited The Orange Tree I knew it was the right fit
K K (Mother of Child)
My daughter loves going to nursery, all the staff are great and make me feel comfortable
L C (Mother of Child)
The Orange Tree Day Nursery at Burton is one of the most fantastic nurseries in the local area
Georgia M (Mother of Child)
The Orange Tree Day Nursery @ Burton has a Review Score of 9.7 (9.685) out of 10, based on 15 reviews in the last 2 years. Over all time The Orange Tree Day Nursery @ Burton has 29 reviews.
Review from Trusha M (Mother of Child) published on 21 March 2025
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Review from emily a (Mother of Child) published on 28 January 2025
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Review from A K (Aunt of Child) published on 28 January 2025
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Review from Andrew F (Father of Child) published on 22 October 2024
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Review from K K (Mother of Child) published on 20 August 2024
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Review from L C (Mother of Child) published on 20 August 2024
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Review from K W (Grandmother of Child) published on 20 August 2024
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Review from Georgia M (Mother of Child) published on 14 August 2024
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Review from Sarah R (Grandmother of Child) published on 14 August 2024
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Review from A H (Mother of Child) published on 4 July 2024
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Reply from C Cammack, Commercial Director at The Orange Tree Day Nursery @ Burton
We take all reviews seriously and are committed to providing the highest quality care for every child. We are extremely concerned by this review as we do not feel it is an accurate representation of experiences at our nursery. The comments in relation to our Good OFSTED inspection are taken entirely out of context. We believe in open and honest communication with all parents. Where concerns arise we have clear procedures and our senior team (including the nursery owner) is actively involved working in partnership with staff, parents and children to find positive outcomes. It is clear from other feedback on this site that quality, safety and care are of paramount importance. We would urge any parents to get in touch and come and visit the nursery to experience this. It is extremely upsetting when we receive reviews that are not reflective of the service we provide, particularly where references are targeted to members of our team, but we remain committed to high-quality service for all.
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Review from Emily F (Mother of Child) published on 17 June 2024
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Review from L G (Mother of Child) published on 30 May 2024
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Review from Matthew E (Father of Child) published on 28 May 2024
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Review from Daria Z (Mother of Child) published on 20 May 2024
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Review from Tom G (Father of Child) published on 20 March 2024
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Review from Kirsty S (Mother of Child) published on 4 August 2022
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Review from Owen C (Father of Child) published on 13 July 2022
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Review from A W (Mother of Child) published on 13 July 2022
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Review from Jasmine G (Mother of Child) published on 13 July 2022
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Review from Ileana L (Mother of Child) published on 13 July 2022
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The Review Score of 9.7 (9.685) out of 10 for The Orange Tree Day Nursery @ Burton is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.685 for The Orange Tree Day Nursery @ Burton is calculated as follows: ( (158 Excellents x 5) + (8 Goods x 4) + (12 Very Poors x 1) ) ÷ 178 Ratings = 4.685
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Orange Tree Day Nursery @ Burton is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 number of registered child places is 10.6, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
The Orange Tree Day Nurseries
Date: Thursday 28 Mar 2024 More details
Recipient:
The Orange Tree Day Nurseries
Date: Friday 28 Apr 2023 More details
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