Junior's Day Nursery Tunbridge Wells

6 Clanricarde Gardens, Tunbridge Wells TN1 1PH
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8.1 8 Reviews
  • Junior's Day Nursery Tunbridge Wells, Tunbridge Wells

Care Provided by Junior's Day Nursery Tunbridge Wells

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Bethany Goodright (Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 92
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Junior's Day Nursery Tunbridge Wells Reviews (8)

8.1

Junior's Day Nursery Tunbridge Wells has a Review Score of 8.1 (8.054) out of 10, based on 1 reviews in the last 2 years. Over all time Junior's Day Nursery Tunbridge Wells has 8 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Junior's since they opened in Tunbridge Wells, she has managed to have time in each room and has absolutely thrived here. The staff have been amazing in each room, especially the Pre-School room where she has spent the most time and her key worker was amazing but all the staff
that my daughter had here have been kind, caring and understanding. The garden area is lovely and has a forest school feel. They help the older ones with learning phonics and spellings, as well as having lots of fun and they also got to attend the local pantomime which was definitely a highlight of my daughters! We have now left so my daughter can start ‘big school’ and we will miss everyone so much at Juniors but we have made lots of memories and friends! Thanks so much

Reply from Denise Fuller, Owner at Junior's Day Nursery Tunbridge Wells

Thank you so much for your lovely comments. We are so glad you and your daughter enjoyed the Junior's experience and we wish you both well with your onward journey. Please do remember to remain in touch. The Junior's team.


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Overall Experience  Overall Experience 5.0 out of 5

We've been so pleased with Junior's! Our daughter is 18-months old and has been attending since she was 11-months-old. She's grown and flourished as a result of attending Junior's and is displaying new physical and social skills every day. We're particularly fond of the Teenies Room leader goes above
and beyond to reassure and encourage not just our daughter but us as well. The garden area is gorgeous, and the curriculum is excellent. I would definitely recommend!

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery with an amazing outdoor area! My daughter loves coming into the setting, and she is always really happy when it's a nursery day! She has learned so much since she started in September, learning new words every day and using Makaton sign language. A big thank you to all the staff; they
are always very helpful, and they tried their best to accommodate my child's daily routine.

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Overall Experience  Overall Experience 5.0 out of 5

Could not speak higher about Junior's! The team are fab, and the nursery is beautiful. My baby is 18-months and full time. He is already starting to say sentences, and he is also uses signing, which is super cute! I really appreciate all of the reassurance the team have given me, and my son's key person
is amazing. The teenie team have been great, and I would recommend to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

My son joined Junior's last July. Due to being with me since birth and lockdown, this was his first time away from me, and found the experience very daunting! I am so grateful to the staff team for all they have done to support me and my son during the settling in. He now attends four full days and
is thriving. He is always singing at home, and his app updates are such a joy to see! The room head is brilliant, and I have been recommending it to all my friends.

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Overall Experience  Overall Experience 5.0 out of 5

My children started here, and we are so happy with the care they receive. The manager has gone the extra mile to support us as a family, moving from overseas. The team at Junior's work so hard, and my children are so happy. Thank you!

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Overall Experience  Overall Experience 1.0 out of 5

The service and care provided at Junior's Day Nursery were appalling.
They are constantly short-staffed and over-stretched, meaning they can never provide quality care. When dropping our child off, staff seemed disappointed they had another child to look after. If you don't love children, then you
are definitely in the wrong job and business!
We tried to give feedback and seek reassurance from the acting manager, however, it was very difficult to contact her as she was always covering for other staff, came in late, left earlier, or work from home (i.e not reachable). The room leader in the baby's room was hostile, when we asked for feedback, i.e. it's like they want you to leave as they know they can't cope.
When you join, they give a pack with their complaint process and the owner's contact details. When you send your complaint, however, they never respond.

Reply from Beth Goodright, Acting manager at Junior's Day Nursery Tunbridge Wells

Thank you for your review. We have staff ratios within our nursery that are adhered to at all times, even during staff absence. As acting manager, you and I had many discussions during your child's time here with us, where no concerns were raised. All of our staff team work four days a week, and a member of the management team was always on site should you have wished to speak with us regarding any concerns. We are sorry, and shocked to read yours and your partner's review, should you wish to discuss any of your concerns, as always, we invite you to contact us.


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Overall Experience  Overall Experience 1.0 out of 5

This is a terrible nursery. They are new and busy, but they don’t have the staff and management in place to provide a safe and productive environment, especially during Covid spikes. The staff were hostile when we asked for feedback and information, and kept pushing us to do shortened hours (even though
we paid for half/full days). Strongly recommended you don’t’ choose this nursery.

Reply from Bethany Goodright, Acting Manager at Junior's Day Nursery Tunbridge Wells

Thank you, and your partner, for your review. We have staff ratios within our nursery that are adhered to at all times, even during staff absence. I would just like to clarify that you were only charged for the reduced sessions that your child attended here with us, not a full day or half day as you have stated, and you were refunded once you decided not to bring your child back to Juniors. Should you wish to discuss any of your concerns, as always, we invite you to contact us.


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Current Review Score: 8.1 (8.054)

Overview of Review Score

The Review Score of 8.1 (8.054) out of 10 for Junior's Day Nursery Tunbridge Wells is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Junior's Day Nursery Tunbridge Wells is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.054 Points relating to the number of positive Reviews for Junior's Day Nursery Tunbridge Wells is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 number of registered child places is 18.4. 1 Positive Reviews ÷ 18.4 = 0.054

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Junior's Day Nursery Tunbridge Wells

What is the Age Range of Children that Junior's Day Nursery Tunbridge Wells accepts?

Junior's Day Nursery Tunbridge Wells accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Junior's Day Nursery Tunbridge Wells Open?

Junior's Day Nursery Tunbridge Wells is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Junior's Day Nursery Tunbridge Wells have capacity for?

Junior's Day Nursery Tunbridge Wells has capacity for a total of 92 Children.

How far is Junior's Day Nursery Tunbridge Wells to the centre of Tunbridge Wells?

0.2 mile(s) as the crow flies, distance by road may be significantly further.