Norfolk House Nursery - Oxford Road

4 Oxford Road, Moseley, Birmingham B13 9EH
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9.9 95 Reviews
  • Norfolk House Nursery - Oxford Road, Birmingham
Norfolk House Nursery - Oxford Road offers childcare and early education to children between three months and four years.

The nursery and its staff have an uncompromising commitment to providing each individual child with the fullest opportunity to learn and develop within a safe and secure environment.

The nursery is set in a spacious and characterful Edwardian property that features a large garden, giving the children ample opportunity for outdoor learning.

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Care Provided by Norfolk House Nursery - Oxford Road

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Rosie Phipps (Manager)
  • Number of Childcare Staff
  • 15
  • Total Places for Children
  • 63
  • Age Range
    • from 0 years 3 months
    • to 4 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays and Public Holidays

Funding & Fees Guide for Norfolk House Nursery - Oxford Road

  • Under 3's: Full Time Monday - Friday 7am to 7pm = £347 / Full day 7am to 7pm = £76 / Morning 7am to 1pm = £48 / Afternoon 1pm to 7pm = £48.


    Over 3's: Full time Monday - Friday 7am to 7pm = £341/ Full day 7am to 7pm = £75 / Morning 7am to 1pm = £47 / Afternoon 1pm to 7pm = £47.

Norfolk House Nursery - Oxford Road Reviews (95)

Total of 95, showing 1-20
9.9

Norfolk House Nursery - Oxford Road has a Review Score of 9.9 (9.921) out of 10, based on 51 reviews in the last 2 years. Over all time Norfolk House Nursery - Oxford Road has 95 reviews.

Overall Experience

  • 92
  • 3
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Date Published

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Review from Z R (Father of Child) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oxford Road Nursery is exceptional. My children receive truly outstanding care. The staff are genuinely invested in each child, understanding their individual needs and interests. Transitions between rooms have been effortless, and my older child has thrived throughout her time there. Communication
is excellent, with thorough daily handovers. The facilities are fantastic, and the wide range of extracurricular activities keeps the children engaged and learning. Most importantly, my children love going to Nursery. It's a nurturing environment with a real family feel.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your wonderful review, Its great to hear your feedback and how happy you are with the nursery. Thank you for being part of the NHN community! I will make sure I pass your kind words to the team.


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Review from Victoria A (Mother of Child) published on 17 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending Norfolk House Nursery on Oxford Road for 7 months and has flourished during her time there. The communication during settling in sessions was great, making the transition easier for her and us, as parents. Since starting nursery she has developed lots of new skills, including
speech, walking and fine motor skills. The nursery have a range of activities including lots of singing, arts and crafts, imaginative play and outdoor time. Our daughter is very happy here and has a great relationship with her key worker and all of the staff.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for taking the time to write a review, its great to hear that your daughter is developing well and that she is so happy! I will make sure that I pass your kind words to the team.


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Review from J M (Father of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son moved up to Babies 2 in January. The staff really made his transition up from babies1 stress-free. He really enjoys the new room and has made new friends and settled in with the staff. Norfolk House Nursery is a really great nursery that we and our son really loves.
Big thanks to the whole
team for all their support and hard work.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you for taking the time to complete a review. It's lovely to hear that you are happy with the nursery and your son has a great time. I will be sure to pass on your kind words to the team.


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Review from M B (Father of Child) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have started this nursery in January and have had great welcome. The staff are very friendly and doing a great job. The nursery is well presented and would recommend to family and friends. My child is happy during her stay at the nursery and we have had no complaints.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your review, we all really appreciate it!


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Review from Tomasz R (Father of Child) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has settled in brilliantly and I cannot fault the nursery one bit. The activities and curriculum are outstanding and very diverse. The organisation is superb and the staff are very engaging and have already formed great relationships with our daughter.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your kind words! It's great to hear how happy you all are and can see how much your daughter enjoys her time with us!


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Review from A E (Father of Child) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted with our experience at Norfolk House Nursery! The staff are incredibly attentive, nurturing, and skilled, ensuring each child receives personalised care. The range of activities is impressive, from educational games to creative crafts, keeping little ones engaged and stimulated.
The on-site soft play area is a huge hit, providing a safe and fun space for active play. The forest school program is a fantastic addition, allowing children to explore nature and develop a love for the outdoors. Plus, the numerous extra events and opportunities for parents to get involved foster a strong sense of community. And as vegans, we appreciate the thoughtfulness in catering to our dietary preferences. Norfolk House Nursery truly goes above and beyond to create a nurturing environment for children to thrive.
Our son only goes one day a week but always looks forward to his Friday! Highly recommend!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your wonderful review, its great to hear that your little one enjoys his time!


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Review from R C (Father of Child) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We’ve been at Norfolk House Oxford Road for 6 months now, and have been consistently impressed with their care, interest, enthusiasm and drive for an ever-improving environment. We are incredibly happy with the support and kindness and look forward to sending our next child there as well!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you for your kind words and for taking the time to do this review. I'll be sure to pass it on to the team.


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Review from Rashpal M (Mother of Child) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a parent you look for a nursery that is an extension of your home, a place where your children will be loved and nurtured, have the opportunity to thrive and develop and most importantly be in an environment where they are acknowledged for who they are and allowed to fully express themselves and
that is exactly what we have at Norfolk House, Oxford Road. From day one the staff welcomed us all and they work in partnership with you as parents to fully meet the needs of your children. I can honestly say they are a blessing as it’s clear to see from the moment you step inside the nursery their main priority is to ensure children are happy content and most of all are having fun in these most precious early years of life. Thank you Norfolk house we love you!!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

A much appreciated review that we are incredibly thankful for. Im so happy that you feel part of the family! Thank you so much for acknowledging our wonderful team, they really are an asset to us.


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Review from S K (Mother of Child) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Let me tell you why you should send your child to this nursery - it’s simply the best!
Norfolk House Nursery was recommended to me. After visiting I remember being blown away. The vibe is inclusive, fun friendly, yet I see that they are also focused on children’s development - not an easy mix to pull
off. The nursery is kept so clean (which I love) and has a great outdoor play area.
My little one has been here for over a year and we couldn’t be happier with her development. We receive detailed updates when we pick her up and the staff are always super friendly. The nursery organises lots of themed activities, trips and crafts. They also organise celebrations for the children and parents to attend throughout the year (the most incredible Christmas party)!
I love how they celebrate every milestone with us and always help create personalised gifts for families to enjoy from their child. Something I will cherish forever.
I’m so glad I chose to send my girl here. I truly feel that Norfolk House Nursery has helped her flourish.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

This means so much to myself and the team, thank you for recognising the wonderful staff, they truly are an asset. Its great to hear that you enjoy the events, thank you for getting involved. I will pass your kind words to the team who I know like me will be so grateful!


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Review from U M (Mother of Child) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful nursery! The staff are so meticulous at planning out the entire month’s activities and letting parents know in advance.
My son started in the toddler room and the team are brilliant. The activities, days outs, all events celebrated, stay and play activities and even after nursery
activities such as Xmas party, Diwali party, and Eid party have been well received and well organised. A huge thank you to the staff, what a lovely bunch of ladies who go above and beyond their call of duty. My son’s vocabulary increased after one month of attendance and after one year his confidence has grown.
My son has recently moved to pre-school. The transition process has been fazed in gently and the team have been keeping us well informed.
Thank you to the stars behind this wonderful gem of a nursery!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your kind words. Its great to hear how your son has settled and you are all enjoying the events, thank you for being involved and part of the NHN family!


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Review from J R (Grandmother of Child) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my granddaughters love coming to nursery. My eldest loves telling me about all the activities she does in preschool, especially forest school. The youngest has settled well since she started and enjoys different activities to what we would do at home.
It’s been lovely when I collect them seeing
how happy they are and I get good feedback about their day.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you for your review and kind words, we really appreciate it!


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Review from F L (Mother of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Does a lot of extracurricular activities and my child really enjoys Forest School.
Excellent managers, very organised. Nice extras such as being able to borrow a book and also getting monthly ‘homework’ to link up with what they are doing. Plenty of opportunities to get involved.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you for your time. I have asked that the managers speak with you regarding the facilities and outdoor space, an area where you feel we can improve. We appreciate your kind words.


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Review from T C (Mother of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mornings are a joy as my daughter happily skips into nursery. She has made great friends with both the other children and the staff. She’s a very busy child but is always kept entertained with all the fun activities, as well as being supported in her much loved free play. The best way to learn!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you for your review, its great to hear how happy your daughter is.


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Review from F C (Mother of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with our experience at Norfolk House so far. The staff are wonderful and really care about making a safe and positive environment for the children. The activities are educational and varied and our daughter loves telling us what she's been up to each day. Any time we have had
any issue the management team have been extremely responsive, listened to us and taken action when needed. I would recommend the nursery to any family.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your kind words. I will be sure to pass on your wonderful feedback to all the team.


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Review from C B (Mother of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. Couldn’t rate it highly enough. Always clean and tidy. Incredible staff who genuinely care and invest in the children’s development. They put a huge amount of effort into sensory play, creative crafts and getting the kids outside, ensuring a well-rounded day. They serve great food
options providing the kids with a well-balanced and nutritious diet. Management staff are super approachable and feedback always welcome and acted upon.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for identifying how much our staff really do care, they do a wonderful job! I'm glad to hear that all the activities are enjoyed!


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Review from Joe H (Grandfather of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and stimulating nursery for both my grandson and granddaughter. Feel safe when left in your care and confident in the quality of service received.
The children have socialised well and are forward in speech, personal confidence and dexterity.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

It's good to hear that the children are developing well and that you feel confident when they are at nursery. Thanks for taking the time to do this review.


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Review from P M (Father of Child) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been attending Norfolk House Oxford Road. The staff have been very welcoming, reassuring and accommodating. I have been made to feel at ease and confident they are taking care of my child. They follow Early Years Foundation Stage which I get regular updates about. My child enjoys his day
and comes home with a smile.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your kind words, we really do appreciate it.


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Review from J K (Mother of Child) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery has been excellent, from the first day we visited when it was newly built to the current day the service has been excellent. All staff are brilliant and provide regular updates on child performance and activities undertaken during the day. Communication is great either via email, the app
or on-site. Thank you Norfolk House Nursery.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your review! We really appreciate it.


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Review from George S (Father of Child) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Norfolk House for almost exactly a year now and we couldn't be happier with how supportive they are of our son and his development - first on Babies 1 and now in Babies 2. All the basics are of course covered and to an excellent standard (cleanliness, communication to parents, safety,
food). The staff are incredibly friendly, good with the kids, professional and well trained and give good feedback to us. The activities arranged for our son and the others are well thought out and executed and often relate to his interests. They clearly care for the kids in their care. There is also great outdoor space and a great range of 'stay and plays' organised. Attending Norfolk House has definitely been beneficial to our son and we are very happy with our choice to send him there.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your kind words, its good to hear that you are all happy! Ill be sure to pass on your review to the staff who I know will be grateful.


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Review from John H (Father of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good. The staff are very friendly and professional. My child is very happy here. She is well looked after and she loves it. The team are easy to get on with and always welcomes feedback and questions.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you very much for your feedback, we really appreciate your kind words. It's lovely to hear how happy your little one is.


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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Norfolk House Nursery - Oxford Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Norfolk House Nursery - Oxford Road is calculated as follows: ( (563 Excellents x 5) + (46 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 610 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Norfolk House Nursery - Oxford Road is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 number of registered child places is 12.6, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Hayley

Hayley Fox

Job Title: Senior Nursery Manager

Joined: 2009

I am Hayley Fox, the Senior Nursery Manager. I oversee all three of our nurseries, sharing my time between them and working closely with the Nursery Managers who are responsible for their day-to-day operation. We have found that this arrangement further enhances the level of service we are able to provide and keeps us at the very forefront of Early Years education.


I have worked in Early Years education for 22 years. I started work at our Norfolk Road setting in April 2009, some five months before it opened its doors. I have therefore been able to recruit staff, plan and implement policies, and develop best practice in all areas from the Nursery’s very inception. My own daughter attended the Nursery and progressed through every age group, which has enabled me to view it from a parent’s perspective.


My team and I would be delighted to show you around our setting, explain further the service we provide and answer all your questions. Please do not hesitate to make contact, and I look forward very much to meeting you in the future.


Rosie

Rosie Phipps

Job Title: Nursery Manager

Joined: 2012

I started working at Norfolk House Nursery, Norfolk Road in 2012 as a Modern Apprentice. Between 2012 and 2016, I worked my way through positions from Senior, Room Leader, Deputy and then Manager. Since 2016, I have enjoyed every second of working as the Nursery Manager to implement the highest standards of care and education. Not only that, but it has been an absolute pleasure to build up such great partnerships with the hundreds of families I have had the pleasure to meet.


Frequently Asked Questions about Norfolk House Nursery - Oxford Road

What is the Age Range of Children that Norfolk House Nursery - Oxford Road accepts?

Norfolk House Nursery - Oxford Road accepts Children aged from 0 years 3 months to 4 years 0 months.

What Days & Hours is Norfolk House Nursery - Oxford Road Open?

Norfolk House Nursery - Oxford Road is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does Norfolk House Nursery - Oxford Road have capacity for?

Norfolk House Nursery - Oxford Road has capacity for a total of 63 Children.

How far is Norfolk House Nursery - Oxford Road to the centre of Birmingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Norfolk House Nursery - Oxford Road to verify any information. View our terms and conditions. Norfolk House Nursery - Oxford Road has a Platinum Service – more info.