N Family Club - Tunbridge Wells

Hanover House, 18 Mount Ephraim Road, Tunbridge Wells TN1 1ED
Submit a Review
9.7 36 Reviews
  • N Family Club - Tunbridge Wells, Tunbridge Wells
N Family Club - Tunbridge Wells opened back in Autumn 2021. Just a 10 minute walk from the train station, every element of this beautiful space has been carefully designed to inspire children to become life-long learners.

A sensitive restoration of an impressive listed building, the nursery has a whole host of amazing facilities, including a dedicated art studio, a garden with a climbing frame, water play area and a sandpit.

N Family Club aims to rethink early years and offers a fresh educational outlook to prepare children for life in the modern world. They have developed their own unique curriculum, influenced by learning philosophies such as Reggio Emilia, Montessori and Forest School.

Show N Family Club - Tunbridge Wells on the Map

Care Provided by N Family Club - Tunbridge Wells

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Charlotte Nash (Nursery Manager)
  • Number of Childcare Staff
  • 42
  • Total Places for Children
  • 124
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for N Family Club - Tunbridge Wells

  • N Tunbridge Wells
    Under 3 years £106 per standard day
    3 years + £96 per standard day


    Fees include all meals, snacks, formula for infants, nappies, and trips.

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

N Family Club - Tunbridge Wells Reviews (36)

Total of 36, showing 1-20
9.7

N Family Club - Tunbridge Wells has a Review Score of 9.7 (9.660) out of 10, based on 21 reviews in the last 2 years. Over all time N Family Club - Tunbridge Wells has 36 reviews.

Overall Experience

  • 33
  • 3
  • 0
  • 0
  • 0

Date Published

36
2
8
21
15

Review from C W (Mother of Child) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

N Family really is the best nursery there is. My eldest son attends the nursery and has really thrived over the last few years. N Family has played a key part in developing his confidence, speech, motor skills and learning, all in preparation for starting school next year. The nursery offers an app
to all parents giving updates throughout the day on how your child has fed, slept and what they have learnt, and are quick to notify you if there is an issue which needs addressing - the daily photo updates are the highlight of my day! In all honesty, there have been teething issues from time to time, but nothing the nursery staff haven't been able to rectify in a reasonable time frame. Although more expensive than other nurseries, I would highly recommend if you're looking for a premium environment for your child.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for taking the time to leave such a great review, we are so happy to hear how pleased you are with N Family Club. Charlotte and team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Charlie D (Father of Child) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at N Club are brilliant! We always get an amazing end-of-day brief and our little boy adores his key worker (and all of the other staff in the room!). He eats so amazingly well when he's there and always looks forward to his meals. Couldn't recommend the N Club team more!

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for taking the time to leave such a wonderful review, we are so happy to hear how well your son is enjoying his time with us, Charlotte and team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Zoe D (Mother of Child) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

N. Family Club is the most wonderful nursery setting. Two of my children have attended the nursery, with my eldest recently leaving to start school. He has been nurtured by the team in the Peaks. They have taken active steps to help prepare him for school, with the practicalities of dressing himself
and academically with counting and writing. When he was ready for potty training, sometime ago now, they really took the lead in this and were supportive and patient. I felt guilty at how easy they made it for me!
My youngest is currently in the Camp and she is incredibly happy. The team are kind and patient. They organise wonderful activities and I can see my daughter developing new skills and social awareness every week.
The nursery is very well managed and all staff seem genuinely happy and proud to work there. I feel confident that my child is a safe and happy at N. Family. Everything about this nursery is high quality - the staff, the facilities, the activities and the food.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

We were so pleased to read your points, thank you so much for taking the time to leave such a wonderful review.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Zoe D (Mother of Child) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is just graduating from the nursery. We arrived when she was two and as we moved to Tunbridge Wells. The nursery has been all-around wonderful. We've been so impressed by the teachers - our daughter has formed a really close bond with them whilst learning and discovering so much - it has
been truly incredible. The atmosphere around the nursery is cheerful and it is a highlight to walk in every day to all the smiles. The management inspires confidence - the place is well run and fosters a positive relationship with the parents. Our daughter has made lots of amazing friends and we have too. It's been an incredible community to be part of and we are really sad to say goodbye.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for such a wonderful review - we are so pleased to hear how happy your daughter has been at N Family.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from B G (Mother of Child) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my young children attend N Family Club - Tunbridge Wells and they have flourished into confident and bright children. Due to the fabulous team, our family can confidently say that this is the best nursery in town, they wholeheartedly deserved their Outstanding Ofsted rating.
I would always recommend
it.
Thank you.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you for such a wonderful review, we are so pleased to hear how your children are flourishing & really appreciate you taking the time to complete this review. The manager and team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sofie H (Mother of Child) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is at the Wildwood room at N Family Club in Tunbridge Wells. He has loved it from the start and this is due to the incredibly friendly and skilled team that has made him feel safe and has made his confidence grow each day. His development has been great as a result. The team is so caring and
always try to meet both children's and parents' needs. This is all set within high-standard facilities and with a very thought-through and varied food menu. I could not recommend it more!

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for leaving a review - we are so happy to hear how well supported you have felt and how happy your child is at nursery.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Surraia C (Mother of Child) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly and professional staff. Always supportive and caring for the children. I do recommend 100%. Children are in good hands and so is their learning development. My son is always happy to go to the nursery.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you for taking the time to leave this lovely review!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Lucy F (Mother of Child) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly wonderful nursery, we cannot fault the team, the service or the facilities. Our 2 sons have been going to N Family, Tunbridge Wells since September 2023. One started at 9 months and the other started at 2 years, any worries we had, soon disappeared. I wholeheartedly recommend this nursery. The
staff are so welcoming from our early drops offs until pick up time. We love having the app informing us of everything the children do throughout the day with daily photos. Our eldest is always very excited to tell us what exciting activities he has been up to that day.
Thank you for everything.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you for taking the time to leave this lovely review!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from E H (Mother of Child) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful nursery, in the heart of town, with a lovely team looking after my two girls.
Some exceptional staff that go above and beyond to provide detailed updates of children engaging in activities throughout the day. A reassuring logging system to record key activities like sleep, food etc. so
can focus on more nuanced activity updates at pick-up. Really responsive front-of-house lady who goes above and beyond to welcome you, help with plan changes and listen well to feedback. Management are approachable and good at listening to feedback too.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for such a wonderful review, we are so happy that the girls are settled and enjoying their time with us, Charlotte and team


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A C (Mother of Child) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose to move our 2-year-old daughter to N Family Club as it opened and it was the best decision we have made for her. She has thrived in their environment, she loves the rooms/activities and the outdoor space especially. The staff are wonderful, fun and caring and she has wonderful friends. She
has never not wanted to go in and always comes out having had the “best day”. Cannot recommend enough!

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for such a lovely review, we are so happy that your daughter loves coming to N! Nursery Manager and team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from C H (Mother of Child) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent nursery with good facilities, great parent service and great day-to-day care of children (currently in baby room). Our key worker is beyond brilliant and we have a lot of trust in her and feel very reassured by the detailed level of care. All management staff are extremely helpful and lovely.
The nursery environment is lovely, light and clean. There’s lots of outdoor time, which is important to us. Our son is very happy and advancing well.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you for taking the time to leave such a lovely review for us, we're so pleased you are happy at N, Manager and team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jodie C (Mother of Child) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the team, the service, the facilities! I have complete trust and faith in their care of my daughter and support of her emotional and intellectual development. I wholeheartedly recommend N Family Tunbridge Wells.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you for your lovely comments, we are so pleased to hear how happy you have been with N, Manager and team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A R (Mother of Child) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

N Family Club Tunbridge Wells has, in the seventeen months we have been there, surpassed our expectations. Staff are experienced, professional and diligent. Standards seem to be upheld rigorously and my children are content. They were exceptionally good at helping my sensitive child settle in. The food
menu is varied and nutritious. My oldest graduated to primary school with solid phonics knowledge and able to write their own name. This was accomplished with a positive play-led approach. My only issue is that it is the most expensive nursery in the area and they have raised their prices every year in a cost of living crisis. That said, I do think it is the best nursery in the area based on experience at our old London nursery, on local nursery visits when we moved and feedback from parents who have come from other settings.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you for your amazing review, alongside the rest of the sector we have been operating in a very difficult landscape over the past few years with rapid price rises on nursery essentials and food, alongside a sector-wide recruitment crisis. Because of our commitment to quality, our fees have risen to reflect the investments we've made in salaries and benefits to retain and attract the best and most experienced educators in the sector. We're confident that these investments have been key to ensuring the quality of education and service that our families have come to love at N. Thanks again for your lovely review - we're so lucky to have you!


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Olivia W (Mother of Child) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

N Family Club is a wonderful nursery. We have two girls who have started at N at different ages and both have had a great experience from the start. We moved our eldest to N, after a negative experience elsewhere, and the team at Tunbridge Wells accommodated us so quickly and with such professionalism
that we were immediately reassured. Our daughter went on to thrive, growing immeasurably in confidence and loving the setting. It is always a pleasure to walk into N in the morning and be greeted by such a friendly and knowledgeable team. Any questions or issues are addressed quickly and with certainty and communication between us, as parents, and both the nursery rooms and the management are excellent. Our youngest has recently started at seven months old and any worries we have had about her settling in from so young have disappeared. Everyone at N has gone out of their way to ensure her settling process has been positive and she is loving it already. We can’t thank N enough for their exceptional care!

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for taking the time to leave us a review. We are so pleased that you have had such a great experience with both daughters, we love welcoming siblings to N! Nursery Manager and team.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Sophia N (Mother of Child) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl started at N Family Club in April. She was 14 months at the time and had never been in any type of childcare so I was very anxious about how she would settle in. All the staff at N Family were so good and she settled very well and very quickly which I was surprised about. They provided
lots of reassurance for me with lots of updates throughout the day on the app, which includes photos, updates on what she’s eaten, nap times etc. They also didn’t hesitate to contact me when she was a bit unsettled. I have full trust in them and nowadays she doesn’t even cry at drop off! She has also come on a lot in terms of speech and has started walking since starting. The nursery itself is lovely, with a wonderful outdoor play area and a very handy buggy store to leave your buggy after drop off. Oh and the menu is amazing! Wonderful nursery, we are so happy we went with the N Family.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for taking the time to leave such a lovely review, I am so happy to hear that your daughter in settled and is happy with us at N.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from L F (Mother of Child) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our son to N Family in July as he wasn’t really thriving at his old nursery. N family was recommended by a number of acquaintances and we haven’t been disappointed. Our son settled really quickly and now walks in at drop off confidently and happily - something he hadn’t done before. The staff
are all very friendly and caring and we feel 100% confident that they will provide nurturing care. Communication is excellent and the range of activities provided is good. Our son always talks about how much fun he has had during the day.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for taking the time to leave us a review, we are so pleased that your son has settled so quickly and enjoys his days with us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Patrick O (Father of Child) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A super nursery. The staff are fantastic, creative and have created an environment where my daughter has thrived, made new friends and quickly overcome drop-off blues.
My only comments are that the rooms and outside space are small for the number of children.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you for taking the time to leave a review. We do follow the Ofsted requirements with regards to the space offered for the number of children in each room and are so lucky to have our extra space, the Atelier, where the children spend time during the day, and a very large garden for a central town nursery. We are so pleased to hear that your daughter is settled and happy with us at N Family.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Amy G (Mother of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic establishment with wonderful staff. Our boys love going to N Family Club. They have formed amazing bonds with the staff and are educated and enlightened each week with the activities put on for them. This is a special place and we can’t thank the manager and team enough for their amazing
care.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for such lovely comments; we are so pleased that the boys are thriving with us and are both so happy.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S D (Mother of Child) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t recommend N Family in Tunbridge Wells enough. They all really care about the children. I love all the activities they do with them. There’s always a personal touch as well. They offer other languages and show interest if the child speaks another language at home. In contrast to other nurseries,
N Family looks like a calm and tidy environment.
Thanks for everything N Family Tunbridge Wells!

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you for taking the time to leave such a lovely review, we are so happy that you are happy with us at N Family.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Dorina C (Mother of Child) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with this nursery. Since day one, the staff are very nice, friendly and open up. My son loves it; he really enjoys his days at the nursery.
I do recommend it.
The staff are very caring, and they do try their best to meet the child’s needs.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells

Thank you so much for taking the time to leave a review; we are so happy that your son enjoys his days with us.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.7 (9.660)

Overview of Review Score

The Review Score of 9.7 (9.660) out of 10 for N Family Club - Tunbridge Wells is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for N Family Club - Tunbridge Wells is calculated as follows: ( (211 Excellents x 5) + (33 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 251 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.847 Points relating to the number of positive Reviews for N Family Club - Tunbridge Wells is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 124 number of registered child places is 24.8. 21 Positive Reviews ÷ 24.8 = 0.847

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Charlotte

Charlotte Nash

Job Title: Nursery Manager

Joined: 2021

Charlotte has over 10 years of experience in early years education. Seeing her own children develop and step into their own personalities inspired her to get into education herself. She’s beyond thrilled to be leading our wonderful team at N Tunbridge Wells to create a warm, ‘home away from home' feel for all our children and families.


Frequently Asked Questions about N Family Club - Tunbridge Wells

What is the Age Range of Children that N Family Club - Tunbridge Wells accepts?

N Family Club - Tunbridge Wells accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Tunbridge Wells Open?

N Family Club - Tunbridge Wells is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N Family Club - Tunbridge Wells have capacity for?

N Family Club - Tunbridge Wells has capacity for a total of 124 Children.

How far is N Family Club - Tunbridge Wells to the centre of Tunbridge Wells?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Tunbridge Wells to verify any information. View our terms and conditions. N Family Club - Tunbridge Wells has a Platinum Service – more info.