Willow Daycare Ltd

Glangwili Day Nursery, Dolgwili Road, Carmarthen SA31 2AF
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Top 20 award
10 72 Reviews
  • Willow Daycare Ltd, Carmarthen
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Care Provided by Willow Daycare Ltd

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Rebecca Davies
  • Person in charge
  • Michelle Roberts (Nursery Manager)
  • Number of Childcare Staff
  • 26
  • Total Places for Children
  • 53
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:30-18:30
    Tuesday 06:30-18:30
    Wednesday 06:30-18:30
    Thursday 06:30-18:30
    Friday 06:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Willow Daycare Ltd

  • Full Day 10 hr Session £55
    AM Session 5 hr £35
    PM Session 5 hr £35
    Extended AM session 6.5 hr £42

  • We offer a 10% discount for NHS employees
    We are registered for Tax Free Childcare
    We are registered for the Childcare Offer for Wales
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Willow Daycare Ltd Reviews (72)

Total of 72, showing 41-60
10

Willow Daycare Ltd has a Review Score of 10 (9.969) out of 10, based on 40 reviews in the last 2 years. Over all time Willow Daycare Ltd has 72 reviews.

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Review from Natalie J (Mother of Child) published on 17 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is fantastic my child has settled in perfectly and the staff are so polite and friendly. The staff were so welcoming on the settling in days which made us feel at ease. My child has developed so well since starting in Willow Daycare.

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Review from Stuart G (Father of Child) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolutely fantastic nursery. Really flexible with bookings, excellent communication and friendly staff.
The care and attention afforded to our daughter are absolutely second to none. She was really reluctant to start going into nursery but now loves it and has made very special connections with
a number of the staff.

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Review from B T (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, excellent feedback with an app and face-to-face, wonderful facilities, always have plenty of time outdoors and creative activities. My son is very happy attending. I would certainly recommend it to others.

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Review from Amanda B (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy loves attending nursery.
The staff are always very welcoming.
They offer a wide range of foods.
Updates are available throughout the day in the app, which I love!
They do lots of activities with the children such as messy play and outdoor playing

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Review from C J (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was forced to change the nursery due to the closure of the previous nursery but I'm so glad it happened! Willow Daycare has welcomed my child with open arms, going above and beyond to help her settle quickly. From day two she has walked in without looking back and comes home absolutely buzzing with
'stories' about her day! The professionalism shown by this business has exceeded my expectation.
I am grateful that I was forced to stumble across this diamond of a daycare.

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Review from Georgeta T (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Willow Daycare is absolutely brilliant, the staff are more than helpful and friendly. Both my children went to this creative crèche. I can’t praise enough. My eldest daughter is now in full-time school and she still asks to go back to see the staff there.
And yes I recommend them 1000 per cent

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Review from Sara M (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Willow Daycare since August 2021. He loves going and we’ve never had the dreaded tears when dropping him off. It’s more so tears when he has to leave. The staff are so welcoming and will always go over and beyond what they can to help. My son's speech has come along so much
and they have to work with speech and language to help develop this further.
The price and opening times were the main reason we choose Willow Daycare initially but now I couldn’t think of my son going anywhere else.

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Review from B T (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic friendly nursery!
It's well run by an approachable manager who I can contact at any time, and I know my child is cared for! My little boy loves it there and always comes out happy! The outdoor area is fantastic. And they deliver the curiosity approach to learning fantastically. They also
have different themes every day! He's always celebrating something new! They also give me regular updates and photos via the app. This really helps to see your child having a good time whilst you're in work! But it helps me feel included in his day! They are value for money and flexible for my shifts opening early and closing at 6.30 pm. I have recently had to move my eldest child to another nursery because she was too old, and she misses Willows Daycare so much! I couldn't recommend them enough! Thank you!

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Review from Misha D (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Willow Day Care is an outstanding nursery/creche for little ones. My little girl has been going here for two years this month and she has absolutely loved it. Before she started with Willow she was a very shy and content little girl, she hadn’t quite found the confidence to talk as of yet but as soon
as she joined Willow I definitely saw a difference. Within weeks she had gained the confidence to talk. This was huge. The staff are all so polite and kind. When my daughter first started coming here two years ago she was very nervous and scared. She had never mixed or even been to a nursery before this as lockdown had stopped that. So this was the first time engaging with other children and adults she did not know. Handing her over for the first few weeks were difficult and upsetting for us both however, the staff were absolutely incredible and kept me in the loop and updated me at all times. The manager is such a lovely person and is always very understanding and helpful.

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Review from L H (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have recently moved my child into this nursery as we were unhappy with the previous one. My child has only been there a few months and is absolutely thriving. My child’s speech and education have improved enormously. My child comes out of the nursery happy, laughing and chatting about his day. He
often wants to go “back” to nursery after we have left! The staff are warm and friendly. The manager always accommodates a change in our child’s circumstances and supports our childcare needs. My child eats well and never comes home hungry (which was an issue with the old nursery). The environment is clean, welcoming and varied. I love the idea that toys are created from everyday household items. The outdoor space is incredible and with such an outgoing toddler, this is such a great space for him to explore and learn. The nursery app is fantastic and has everything on it I need to know. The updates are on point every day and always link to their learning from the day.

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Review from A A (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a great experience with Willow Daycare, both my kids go there.
I am really happy that I chose this nursery for them it’s like a second home for them. The staff are amazing, they keep us updated regarding everything. Very accommodating. Excellent safety measures. Both my kids love to go there.
They learned a lot which I couldn’t have taught them.
Really appreciate the manager who put lots of effort to provide safety and quality care so we can go to work with peace of mind.

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Review from J T (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Willow Daycare has been outstanding for our family. The manager is really efficient and all the girls can’t do enough for the children. We feel so much at ease with our little one here. Nothing is ever too much. Highly recommended Willow Daycare.

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Review from A H (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and management. They really care about the children. The price is fair for childcare in the area. The children love attending and have always had a lovely day. We get adequate updates and photos throughout the day. Thank you to everyone at Willow Daycare.

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Review from L D (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing nursery. My son has additional needs and they have been so accommodating to him. They have completed further training to be able to support his health needs whilst he is in their care. They have built an amazing professional relationship with us and as a family we are so grateful
and feel so at ease when he is with them, enabling some much-needed respite for myself.
I would highly recommend it.

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Review from S R (Father of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A Fantastic little nursery, varied days for the children and very accommodating. The staff are friendly and great at what they do.
Flexible hours for the children which is very helpful.
Keep up the good work.

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Review from Kirsty S (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery, staff have been brilliant with my little one. They ensure she receives the time she needs and has advanced so much since being there. The outdoor area is exceptional with plenty for the children to do. They send settling-in pictures and end-of-day pictures so I never spend the day worrying
if she’s ok.

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Review from Beatriz M (Mother of Child) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing nursery with amazing members of staff and owner. This nursery goes above and beyond for the welfare of the children. Absolutely love it and wouldn't change my little girl from this nursery. Highly recommended

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Review from L S (Mother of Child) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended nursery. Leaving my baby at first was so hard as she found it difficult going to new people and would get so upset but the team here are brilliant and settled her and would always update me.
She now loves coming to nursery and has come on so well because of it and the staff here
Thank
you so much.

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Review from Niki S (Mother of Child) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Willow Daycare provides an exceptional childcare service. I am endlessly grateful for the support of their kind, generous and enthusiastic staff, and am constantly impressed by their boundless energy and the extensive range of activities my daughter does on a daily basis. I have complete confidence
in Willow Daycare to nurture my child's development and have her best interests at heart. I couldn't recommend them more highly.

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Review from O A (Mother of Child) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery staff are lovely and caring. Commend the effort in ensuring the nursery is clean and the children are happy. Commend management effort in ensuring everyone is considered when making decisions.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Willow Daycare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Willow Daycare Ltd is calculated as follows: ( (467 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 480 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Willow Daycare Ltd is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 number of registered child places is 10.6, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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